Sustainable Business Practices
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Course Introduction
Sustainable Business Practices explores the strategies and principles that organizations use to operate responsibly within environmental, social, and economic frameworks. This course examines the integration of sustainability into core business functions such as supply chain management, marketing, finance, and operations. Students will learn about the challenges and opportunities presented by corporate social responsibility, ethical decision-making, and regulatory compliance. Through case studies and real-world examples, the course emphasizes how sustainable practices can drive innovation, competitive advantage, and long-term value creation for both businesses and society.
Recommended Textbook
Strategic Corporate Social Responsibility Sustainable Value Creation 4th Edition by David Chandler
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15 Chapters
611 Verified Questions
611 Flashcards
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Chapter 1: What Is CSR?
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40 Flashcards
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Sample Questions
Q1) In the 1790s,consumer boycotts occurred in reactions to which of the following?
A)Slave-harvested sugar
B)Cheap cotton from the United States
C)The high price of fuel (lamp)oil
D)The use of the Royal Navy in England to transport slaves
Answer: A
Q2) Which of the following exists to define the rules and structures of society within which all organizations must operate?
A)For-profits
B)Governments
C)Nonprofits
D)Religion
Answer: B
Q3) There is widespread agreement among corporate executives about the necessity of corporate social responsibility.
A)True
B)False
Answer: False
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Chapter 2: The Driving Forces of CSR
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44 Flashcards
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Sample Questions
Q1) The earth's resources continue to replenish themselves as the human population grows.
A)True
B)False
Answer: False
Q2) A company's brand is
A)less important now due to globalization.
B)very easy to develop,but very difficult to damage.
C)more important today than it was in the past.
D)equally important now as it was in the past.
Answer: C
Q3) If a company has its headquarters in the United States but has offices in other countries,it only needs to follow US law.
A)True
B)False
Answer: False
Q4) Why are brands more important today than they were in the past?
Answer: Answers will vary but should highlight issues of globalization and communication technologies.
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Chapter 3: Corporate Rights and Responsibilities
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) Compared to European firms,US firms are
A)more likely to take a multiconstituency approach to CSR.
B)less likely to take a multiconstituency approach to CSR.
C)equally likely to take a multiconstituency approach to CSR.
D)much more socially responsible.
Answer: B
Q2) According to the textbook,________ is the world's most important Islamic finance center.
A)Iran
B)London
C)Malaysia
D)Saudi Arabia
Answer: C
Q3) Benefit Corporations and Certified B Corps are
A)legal entities in all states of the United States.
B)primarily located in European countries.
C)different names for the same types of companies.
D)different entities,one a legal entity and the other a certification process.
Answer: D
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Page 5
Chapter 4: Stakeholder Theory
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Sample Questions
Q1) Simon Zadek identifies five stages of learning that organizations go through in developing a sense of corporate responsibility and four stages of intensity to measure the societal issues and public's expectations around the issues.Describe Zadek's model and use the model to analyze a real-life firm facing a corporate responsibility issue,clearly identiftying the firm's location and the issue's location on each axis of the model.
Q2) ________ stakeholders include consumers,shareholders,and competitors.
A)Organizational
B)Economic
C)Societal
D)Personal
Q3) Being able to prioritize among stakeholder groups is important because
A)managers should satisfy the interests of all stakeholders.
B)the interests of most stakeholders will ultimately align.
C)the interests of different stakeholder groups often conflict.
D)doing so provides the greatest opportunity to meet all societal needs.
Q4) Prioritizing stakeholders is easy because it is obvious which stakeholders are most important to a firm.
A)True
B)False
Page 6
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Chapter 5: Corporate Stakeholder Responsibility
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43 Verified Questions
43 Flashcards
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Sample Questions
Q1) Corporate social responsibility can be defined as the responsibility of firms to act in accordance with stakeholder needs.
A)True
B)False
Q2) As awareness of socially responsible business practices has increased,consumers have generally responded by
A)paying significant price premiums for socially responsible products.
B)continuing to focus primarily on the price and/or quality of products.
C)refusing to purchase products if they are not "green certified."
D)paying more for "green" products but not for other socially responsible products.
Q3) Firms who do not act responsibly always face negative consequences.
A)True
B)False
Q4) If stakeholders do not express dissatisifaction with a firm's actions,it means they are satisfied.
A)True
B)False
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Chapter 6: Who Owns the Corporation?
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41 Flashcards
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Sample Questions
Q1) The textbook identifies which of the following as a factor driving the professionalization of the socially responsible investing (SRI)industry?
A)The 2015 publication of the United Nations' Principles for Responsible Investment (UNPRI)
B)The 1919 Michigan Supreme Court decision in Dodge v.Ford Motor Co.
C)The 1880 New Hampshire Supreme Court decision in Charlestown Boot & Shoe Co.v.Dunsmore
D)The growth of exchange-traded funds (ETFs)
Q2) Which of the following is an example of a program that would be a good fit for social impact bonds (SIBs)?
A)Promoting high school graduation
B)Supporting healthful lifestyle choices
C)Reducing prisoner recidivism
D)All of the above are examples.
Q3) Would you think twice about investing in a "sin fund" if historical returns showed greater growth potential than SRI funds? What is the justification for your decision?
Q4) Would you invest in social impact bonds (SIBs)? Why or why not?
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Chapter 7: The Pursuit of Profit
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40 Flashcards
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Sample Questions
Q1) According to the textbook,________ are becomingly increasingly important in developing countries for conducting business.
A)business school graduates
B)elements of technological infrastucture,such as fixed landlines
C)mobile phones
D)NGOs
Q2) C.K.Prahalad argued that countries at the bottom of the pyramid
A)deserve restitution from the colonial powers that historically exploited these countries.
B)should work with the United Nations to develop health programs for their impoverished people.
C)will soon be more economically powerful than the United States,France,and Germany combined.
D)represent a huge and largely untapped market with many business opportunities.
Q3) A significant reason for the supremacy of market forces is the pivotal role of profit.
A)True
B)False
Q4) Is it OK for a for-profit company to profit from poverty? Why or why not?
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Chapter 8: Incentives and Compliance
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Sample Questions
Q1) Understanding what Walmart does and why it does it is integral to understanding the role of corporate social responsibility in business today because
A)Walmart is an essential part of the global economy.
B)Walmart has a long history of very negative CSR practices.
C)Walmart has a long history of very positive CSR practices.
D)Walmart is a leader in sustainability efforts.
Q2) Those who support _________ enforcement of society's interests believe that coercion is the only way to ensure firms will behave in a way that is socially acceptable.
A)voluntary
B)mandatory
C)firm-specific
D)industry-wide
Q3) According to Richard Thaler,all nudging should be ________ and ________.
A)efficient; used for the common good
B)transparent; efficient
C)transparent; used for the common good
D)well intentioned; efficient
Q4) What is the best way for businesses to achieve socially responsible behavior?
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Page 10
Chapter 9: Accountability
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Sample Questions
Q1) According to the textbook,definitions of corporate social responsibliity are currently
A)highly idiosyncratic.
B)coalescing around the concept of strategic CSR.
C)less confusing than they were 10 years ago.
D)differ more across countries and cultures than within countries and cultures.
Q2) In your view,what were the main causes of the financial crisis that started in 2008? What are the main solutions? What form of global economic system should we be striving to create?
Q3) Is a tobacco firm that employs tens of thousands of people and pays significant taxes a better or worse firm (in terms of corporate social responsibliity performance)than a supermarket that sells food but pays its employees low wages?
Q4) In general,dichotomous measures of corporate social responsibliity are unhelpful to those who advocate for CSR because
A)such measures reflect the biases of the measuring organization.
B)CSR is more complicated than a simple yes or no.
C)all firms contain good and bad.
D)all of the above.
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Chapter 10: Strategy + CSR
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40 Flashcards
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Sample Questions
Q1) The resources perspective on business strategy
A)deemphasizes the external context in which the firm operates.
B)has been disproven through research.
C)is too narrow,focusing only on assets,not processes.
D)focuses on the firm's competitive operating environment.
Q2) Firms that sell based on price are likely
A)to pay greater attention to corporate social responsibility.
B)to have the resources to mount an effective corporate social responsibility campaign.
C)to attract less attention from consumers on issues unrelated to price.
D)to be big and thus attract greater attention from interest groups.
Q3) What are the firm's most valuable resources or most innovative capabilities?
A)Its people
B)Its finances
C)Its competencies
D)Its strategies
Q4) Walmart's core competency is efficient distribution.
A)True
B)False
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Chapter 11: CSR as a Strategic Filter
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41 Flashcards
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Sample Questions
Q1) The ideal organizational structure is a design that
A)results in operational efficiency.
B)best supports effective execution of the strategy.
C)is modeled on the vision and mission of the firm.
D)makes tactical decisions obvious.
Q2) Which of the following statements is true about the CSR filter?
A)It helps management assess planned actions by considering the potential impact on constituents.
B)A CSR filter is now required by Sarbanes-Oxley.
C)It enhances profits in both the short and long run.
D)A CSR filter is more important for firms that focus on cost strategies than those that focus on lifestyle brands.
Q3) Thoroughtly define greenwash and explain why it is dangerous to the overall corporate social responsibility effort.
Q4) Which of the following are actions a firm can do very well?
A)Capabilities
B)Competencies
C)Core competencies
D)Core resources
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Chapter 12: Strategic CSR
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40 Flashcards
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Sample Questions
Q1) According to the textbook,strategic CSR is not about ________ but instead is about
A)sharing value; creating value
B)creating value; sharing value
C)sharing value; meeting primary stakeholders' desires
D)meeting primary stakeholders' desires; meeting all stakeholders' desires
Q2) What can societal stakeholders expect from firms in terms of supply chain management?
Q3) "Increasingly,the idea that shareholders have the best interest of the firm at heart is hard to defend." Analyze that quote and provide your reaction.Do you agree or disagree with the statement?
Q4) Global retail sales of Fairtrade products reached an estimated ________ in 2013.
A)£1.4 billion ($2 billion)
B)£2.4 billion ($3.5 billion)
C)£4.4 billion ($6.3 billion)
D)£10.4 billion ($15 billion)
Q5) Globalization has dramatically changed the clothing industry over the past 25 years.Describe the changes that have occurred and analyze their effects on firms from a corporate social responsibility perspective.
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Chapter 13: Sustainability
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40 Flashcards
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Sample Questions
Q1) Which of the following is NOT one of the four main reasons businesses should care about sustainability?
A)Climate change
B)Natural capital
C)Profit optimization
D)Stakeholders
Q2) Firms need to care about sustainability because of the likelihood that
A)stakeholder perceptions will change about the need to do something about the environment.
B)governments will implement carbon taxes and other penalties.
C)competitors are likely to address sustainability and will gain an advantage by doing so.
D)cap-and-trade programs will be implemented by 2020.
Q3) Where ________ aims to put the world back into balance,________ looks for ways to manage in an imbalanced world.
A)sustainability,resilence
B)sustainability,COP21
C)resilience,sustainability
D)COP21,the Kyoto Protocol
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Page 15
Chapter 14: Implementing CSR
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Sample Questions
Q1) Which of the following activities is NOT something the CSR officer should do?
A)Ensure that CSR policies and practices are audited for effectiveness.
B)Seek to integrate CSR into the firm's strategy and culture.
C)Create the firm's CSR policies.
D)Select business-level strategies based on CSR effectiveness.
Q2) Because of Nike's initial failure to anticipate the backlash against its outsourcing business model,some stakeholders will always associate this company with A)accounting fraud.
B)air pollution.
C)sweatshops.
D)water pollution.
Q3) According to the textbook,________ is where the CSR officer can hope to make the most progress in fully integrating corporate social responsibility into all aspects of the business.
A)product development
B)distribution
C)operations
D)marketing
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16
Chapter 15: Sustainable Value Creation
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40 Flashcards
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Sample Questions
Q1) When Henry Ford offered a $5-a-day minimum wage for all his workers,he
A)broke a race barrier of the day.
B)created a virtuous circle.
C)created a larger market for his cars.
D)Henry Ford did all of these things with the $5-a-day minimum wage.
Q2) Enron is an example of a firm that
A)had a strong corporate social responsibility position that translated into ethical practices.
B)had a weak set of formal ethical positions but was an ethical firm nevertheless.
C)a strong set of corporate social responsibility positions that were just greenwash.
D)was the first firm to have a chief CSR officer.
Q3) The success of the John Lewis Partnership is widely attributed to the loyalty and commitment of its employees, a.k.a "partners."
A)True
B)False
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