Sustainable Business Practices
Exam Practice Tests
Course Introduction
Sustainable Business Practices explores the principles, strategies, and operations that enable organizations to achieve economic success while minimizing negative environmental and social impacts. The course examines topics such as sustainable supply chains, corporate social responsibility, ethical decision-making, and green innovation. Through case studies and real-world examples, students learn how businesses can integrate sustainability into their core objectives and create value for stakeholders. Emphasis is placed on practical tools for measuring and reporting sustainability performance, as well as navigating regulatory and market pressures for greater accountability.
Recommended Textbook
Business and Society Stakeholders Ethics Public Policy 15th Edition by Anne Lawrence
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Page 2
Chapter 1: The Corporation and Its Stakeholders
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Sample Questions
Q1) The normative argument for the stakeholder theory of the firm says that the stakeholder view is simply a more realistic description of how companies really work.
A)True
B)False
Answer: False
Q2) When something stands out from a background,is seen as important,or draws attention it is:
A) Urgent.
B) Salient.
C) Powerful.
D) Legitimate.
Answer: B
Q3) The phenomenon of a person or group holding multiple stakeholder duties is referred to as:
A) Role sets.
B) Primary stakeholder(s).
C) Ownership theory.
D) None of the above.
Answer: A
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Page 3
Chapter 2: Managing Public Issues and Stakeholder Relationships
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Q1) An analysis of the stability or instability of a government is an example of scanning the:
A) Social environment.
B) Legal environment.
C) Geophysical environment.
D) Political environment.
Answer: D
Q2) Environmental analysis is a method managers use to gather information about external issues and trends.
A)True
B)False Answer: True
Q3) In the issue management process,identifying the issue involves anticipating emerging issues.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Corporate Social Responsibility and Citizenship
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Sample Questions
Q1) BSR (formerly Business for Social Responsibility)helps its 300 member companies:
A) Lobby Congress for socially responsible legislation.
B) Discover tax shelters for social program expenditures.
C) Conduct social audits.
D) Develop sustainable business strategies.
Answer: D
Q2) Describe the iron law of responsibility.
Answer: The iron law of responsibility is a concept in business ethics that states that in the long run, those who do not use power in ways that society considers responsible will tend to lose it. This means that businesses and organizations have a responsibility to act in ways that are ethical and socially responsible, or else they will face consequences such as loss of trust, reputation damage, and ultimately loss of power and influence. The iron law of responsibility emphasizes the importance of considering the impact of business decisions on society and the environment, and the need for businesses to prioritize ethical behavior in order to maintain their power and influence in the long term.
Q3) Being socially responsible means that a company must abandon its other missions.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Business in a Globalized World
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Sample Questions
Q1) Which statement(s)below are true about global income?
A) Income is how much one earns in a day or a year.
B) Income at the bottom of the pyramid varies from place to place.
C) Around 400 billion people globally sit at the bottom of the pyramid.
D) Both A and B, but not C
Q2) Most nations in the world share similar political,social and economic beliefs.
A)True
B)False
Q3) The term sector refers to broad divisions of a whole.
A)True
B)False
Q4) Government has distinctive resources and competencies including:
A) Knowledge of public policy.
B) Ability to enforce the rules.
C) Revenue from taxation.
D) All of the above.
Q5) The main purpose of inversion is to reduce corporate income tax obligations.
A)True
B)False
Q6) Explain the theory of competitive advantage.
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Chapter 5: Ethics and Ethical Reasoning
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Q1) Which of the following is <u>not</u> true about justice reasoning?
A) The reasoner is interested in the net value of benefits.
B) The reasoner considers who pays the costs and who receives the benefits.
C) The reasoner seeks a fair distribution to all affected.
D) The reasoner relies upon some accepted rule or standard.
Q2) Which statement characterizes the moral reasoning typically found in a child?
A) "When in Rome, do as the Romans do."
B) "I'll let you play with my toy if I play with yours."
C) "Seek the greatest good for the greatest number."
D) "Respect the rights of others."
Q3) The main drawback to utilitarian reasoning is that:
A) The majority may override the rights of those in the minority.
B) Managers using this reasoning process often fail to consider the means taken to reach the end.
C) It is difficulty to accurately measure both costs and benefits.
D) Cost-benefit calculations can only be provided by accountants.
Q4) Discuss why businesses should be ethical.
Q5) There are four reasons stated in the textbook as to why ethical problems occur in business.Identify the nature of each ethical problem and the typical approach taken in response to the problem.
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Chapter 6: Organizational Ethics
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Sample Questions
Q1) The critical component in installing an effective ethics program is:
A) To allow all employees the freedom to act as they wish.
B) In hiring an expensive ethics consultant.
C) The integration of various ethics safeguards into a comprehensive program.
D) Maintaining the position as the industry sales leader.
Q2) Which type of employee is most likely to report ethical issues in the workplace?
A) Rank and file.
B) Middle managers.
C) Executives.
D) Temporary workers.
Q3) All of the following are commitments of the Principles of the Code of Professional Conduct of the American Institute of Certified Public Accountants <u>except</u>:
A) The Public Interest.
B) Objectivity and Independence.
C) Due Process.
D) Due Care.
Q4) The majority of large U.S.corporations do not have codes of ethics.
A)True
B)False
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Chapter 7: Businessgovernment Relations
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Q1) Why does international regulation occur? Discuss the conditions that affect the regulation of business in a global context.
Q2) Public policy is a plan of action undertaken by business to influence the government.
A)True
B)False
Q3) Antitrust laws protect consumers from:
A) Anticompetitive practices by business.
B) Selling products above cost to drive away rivals.
C) Conspiring with business partners to increase competition.
D) Firms using market dominance to expand commerce.
Q4) Around the world,government:
A) Tends to cooperate with business.
B) Tends to be in conflict with business.
C) Sometimes cooperates and sometimes is in conflict with business.
D) Tends to be controlled by business.
Q5) Regulation cannot be applied to international business behavior.
A)True
B)False
Q6) Compare and contrast economic policies with social assistance policies.
Page 9
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Chapter 8: Influencing the Political Environment
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Q1) Which political action strategy seeks to gain support from other affected organizations to better influence policymakers?
A) Information strategy.
B) Constituency-building strategy.
C) Financial-incentive strategy.
D) Lobbying strategy.
Q2) Which of the following is <u>not</u> a constituency-building strategy tool?
A) Expert witness testimony.
B) Advocacy advertising.
C) Public relations.
D) Legal challenges.
Q3) According to the textbook,the heads of most public affairs departments are senior vice president or vice president positions.
A)True
B)False
Q4) Businesses and trade associations spend very little on lobbying.
A)True
B)False
Q5) How do the three types of corporate political strategies differ from each other?
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Chapter 9: Sustainable Development and Global Business
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Sample Questions
Q1) Rain forest destruction is controversial because these environments are more valuable cut down than standing.
A)True
B)False
Q2) The idea that companies have a continuing responsibility for the environmental impact of their products or services,even after they are sold is called:
A) Life-cycle analysis.
B) Product life responsibility.
C) Extended product responsibility.
D) Extended product commitment.
Q3) Three critical factors have combined to accelerate the ecological crisis facing the world community and to make sustainable development more difficult.Explain and discuss these three factors.
Q4) Identify a business with which you are familiar.What management steps could this business take to operate more sustainably?
Q5) What defines an environmental problem that is inherently global in scope? Discuss in detail two of the five global problems outlined in the textbook that will have major consequences for business and society.
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Chapter 10: Managing for Sustainability
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Q1) Which of the following statements is (are)true about the Comprehensive Environmental Response Compensation and Liability Act (CERCLA)?
A) It established a fund supported primarily by a tax on the petroleum and chemical companies.
B) It is regarded as one of the most successful environmental laws.
C) The funds collected are used to clean up sites where the original polluter cannot be identified.
D) Both A and C, but not B.
Q2) Commercial buildings and industrial facilities account for a major share of a company's environmental impact.Identify one business that has implemented green building standards and describe the advantages they have gained from their efforts.
Q3) Since 2000,most changes to federal regulatory oversight of environmental protection have been due to:
A) Supreme Court rulings.
B) Agency rulemaking.
C) Executive action.
D) Both B and C, but not A.
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Chapter 11: The Role of Technology
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Q1) In some economically developed countries and most developing countries around the world genetically modified food was:
A) Looked upon with caution but generally accepted.
B) Welcomed as a way to increase crop yields.
C) Rejected by most governments.
D) Viewed with extreme caution.
Q2) In North America,mobile phones were first used primarily for m-commerce purposes.
A)True
B)False
Q3) Anti-spam legislation was passed by which country making it a crime to send unsolicited e-mail messages to people's private e-mail addresses or cell phones:
A) China.
B) Japan.
C) United Kingdom.
D) Germany.
Q4) Define technology and describe its three primary features.
Q5) Discuss what factors have fueled technological growth and development.
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Chapter 12: Regulating and Managing Information Technology
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Sample Questions
Q1) Most U.S.state laws permit the monitoring of employees through:
A) Tracking software.
B) Eavesdropping on phone calls.
C) Recording computer keystrokes.
D) All of the above.
Q2) Creating and distributing viruses on other computers is called hacking.
A)True
B)False
Q3) MIT researchers determined that 90 percent of shopper's credit-card transactions could be used to:
A) Uniquely identify an individual's shopping habits and preferences.
B) Collect individual social security numbers.
C) Identify an individual shopper using only four bits of secondary information.
D) Both A and C, but not B.
Q4) Discuss the motivations of cyber criminals.Explain the costs that cybercrime have on businesses,governments and individuals.
Q5) Why is the management and regulation of information technology a challenge for governments and businesses? What are some advantages of the two entities working together?
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Chapter 13: Shareholder Rights and Corporate Governance
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Q1) Which of the following arguments supports the concept of high executive compensation?
A) Inflated executive pay helps U.S. firms compete with foreign rivals.
B) High executive pay drives away talented middle managers who feel unfairly compensated.
C) High salaries provide an incentive for innovation and risk-taking.
D) There is currently a surplus of qualified executive candidates.
Q2) Do you think U.S.executives are compensated too highly? Why or why not?
Q3) This law tightened regulation on issuers of complex securities,especially those related to subprime mortgages:
A) Sarbanes-Oxley Act.
B) Dodd-Frank Act.
C) Affordable Care Act.
D) Securities and Exchange Act.
Q4) Institutional investors have little incentive to hold their shares and organize to change management policy.
A)True
B)False
Q5) What is insider trading? Explain how the courts have defined this practice.
Q6) Describe a current trend in corporate governance,providing a real example.
Page 15
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Chapter 14: Consumer Protection
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Q1) Before deregulation,government agencies frequently:
A) Held prices artificially high, shielding businesses from competition.
B) Held prices artificially low, shielding consumers from selection.
C) Encouraged overseas trade, shielding businesses from competition.
D) Discouraged overseas trade, shielding consumers from selection.
Q2) One problem with companies issuing product recalls is that the public is often unaware of them.
A)True
B)False
Q3) When businesses adopt voluntary policies for protecting the privacy of individuals' information disclosed during electronic transactions,this is an example of:
A) Industry self-regulation.
B) Privacy legislation.
C) Consumer self-help.
D) Business privacy regulation.
Q4) How do new technologies increasingly enable businesses to collect and use vast amounts of personal data about their customers and potential customers? Explain.Do you think these trends benefit consumers or not,and why?
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Page 16
Chapter 15: Employees and the Corporation
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Sample Questions
Q1) A reason for an increase in employee monitoring does not include:
A) To achieve greater efficiency at work.
B) To avoid lawsuits if employees act in inappropriate ways.
C) To make sure employees do not disclose confidential information.
D) To reduce the employer's health insurance premiums.
Q2) As the use of electronic communication at work has risen,new ethical issues involving worker privacy have emerged.Should employers be allowed to read employee e-mail,inspect their Facebook pages or blogs,or access files located on a personal computer at work? Why or why not?
Q3) According to the U.S Department of Labor:
A) Annually, more than 3 million workers in the private sector are hurt or become ill on the job.
B) Annually, more than 3 million workers in the public sector are hurt or become ill on the job.
C) Three out of every 100 workers are hurt or become ill on the job annually.
D) Both A and C, not B.
Q4) Workers in the United States enjoy several important legal guarantees.Discuss three major worker rights.What are the U.S.laws and regulations that govern each? How do such policies compare with those of other countries?
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Chapter 16: Managing a Diverse Workforce
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Q1) The major agency charged with enforcing equal opportunity laws and executive orders in the United States is the Americans with Disabilities Council (ADC).
A)True
B)False
Q2) Which ethnic group,as defined by the U.S.Census,represents the fastest-growing segment of the labor force?
A) African-Americans.
B) Hispanics.
C) Asians.
D) Native Americans.
Q3) Do you believe that support programs for work and family primarily benefit women employees,men employees,or both equally? Explain.
Q4) Over time the workforce will continue to change.How do you see the face of the workforce in 20 years? In what ways will continued diversity create competitive advantages for companies? Discuss based on the material in the textbook.
Q5) Who do you believe should be primarily responsible for the advancement of minorities in the workplace: the individual,the government,or businesses? Why?
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Chapter 17: Business and Its Suppliers
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Sample Questions
Q1) Suppliers that dump toxic chemicals,emit air pollution,or reduce biodiversity have little impact on the lead firm that buys their products.
A)True
B)False
Q2) A visual representation of the many links between a lead firm and its suppliers,superimposed on a geographical map is called a:
A) Linked list.
B) Supply chain map.
C) Supply web.
D) Network map.
Q3) According to a recent survey,what percentage of firms would terminate a supplier if serious violations were found?
A) 7 percent.
B) 26 percent.
C) 48 percent.
D) 97 percent.
Q4) Explain why some companies are establishing their own forms of private regulation.
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Chapter 18: The Community and the Corporation
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Sample Questions
Q1) Habitat for Humanity is considered a:
A) Corporation.
B) Government division.
C) Nongovernmental organization.
D) Program for the homeless.
Q2) Which of the following statements is true about the relationship between business and the community?
A) It is one of mutual interdependence.
B) Business has more responsibility towards community than the community does towards business.
C) Communities possess more social power than businesses do.
D) All of the above statements are true.
Q3) Which type of business community consists of people who work near the company?
A) Site community.
B) Virtual community.
C) Community of interest.
D) Employee community.
Q4) In your opinion,what are the most pressing and significant concerns facing communities today? Why do you think so? How would a business' community relations department address that concern?
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Chapter 19: The Public and Corporate Reputation
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Sample Questions
Q1) The most iconic brands foster intellectual attachments that expand the firm's market power.
A)True
B)False
Q2) An organization's public relations programs may vary by country depending on the culture,social mores,or political systems.
A)True
B)False
Q3) The public has the ability to demand a certain level of performance from a firm through which stakeholder networks?
A) Consumer advocacy groups.
B) Government agencies.
C) A firm's employees.
D) Both A and B, but not C.
Q4) The way an organization presents itself to its stakeholders is known as the corporate reputation.
A)True
B)False
Q5) Define the general public.How do firms and the public affect one another?
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