Sustainability in Business
Exam Answer Key
Course Introduction
This course examines the principles and practices of sustainability within the context of modern business operations. Students will explore how companies can balance economic growth with environmental stewardship and social responsibility, analyzing strategies for sustainable supply chain management, ethical decision-making, and green innovation. The course covers frameworks for assessing corporate sustainability initiatives, stakeholder engagement, regulatory compliance, and the integration of sustainability into core business models. Case studies and real-world examples will provide insights into the challenges and opportunities firms face as they transition towards more sustainable practices, preparing students to be responsible leaders in a rapidly evolving business landscape.
Recommended Textbook
Business and Society Ethics Sustainability and Stakeholder Management 10th Edition by Carroll
Available Study Resources on Quizplus
19 Chapters
1512 Verified Questions
1512 Flashcards
Source URL: https://quizplus.com/study-set/1160 Page 2
Chapter 1: The Business and Society Relationship
Available Study Resources on Quizplus for this Chatper
79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/22918
Sample Questions
Q1) The authors of the textbook say that, at a general level, they will be discussing the role of business in society. What do they mean by "the role of business in society?"
Answer: The role of business in society refers to the purpose(s) that business has as an integral part of the overall society. The concept of "role" encompasses both the function(s) that business has, such as the production and distribution of goods and service, and the emphasis or power that business has relative to other parts of society, such as government or religion.
Q2) The examination of business and its relationship to society typically focuses on A) big business and highly visible industries.
B) all business and all industries.
C) small business and highly visible industries.
D) none of these.
Answer: A
Q3) Segments of business's macroenvironment include all of the following except A) the social environment.
B) the natural environment.
C) the economic environment.
D) the political environment.
Answer: B
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Corporate Social Responsibility, Citizenship, and Sustainability
Available Study Resources on Quizplus for this Chatper
75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/22919
Sample Questions
Q1) The first and primary argument for corporate social responsibility is A) it is a way to gain more power.
B) business is best equipped to handle social problems.
C) it is in business's long range interest to be socially responsible.
D) the free-market economic system has proven to be ineffective in dealing with social problems.
Answer: C
Q2) The part of corporate social responsibility that focuses on fulfilling the social contract by following the law is
A) economic.
B) legal.
C) ethical.
D) philanthropic.
Answer: B
Q3) Explain why Business for Social Responsibility (BSR) was formed.
Answer: BSR was formed to fill an urgent need for a national business alliance that fosters socially responsible corporate policies. Identification of this need was aided by the close scrutiny that business has been receiving for the past three decades (as outlined in Chapter 1).
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: The Stakeholder Approach to Business, Society, and Ethics
Available Study Resources on Quizplus for this Chatper
75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/22920
Sample Questions
Q1) If we consider the stakeholder typology, and the three attributes of power, group number eight on the outside is called:
A) A definitive stakeholder
B) A dangerous stakeholder
C) A demanding stakeholder
D) A nonstakeholder
Answer: D
Q2) The view of the firm that recognizes just suppliers and customers as stakeholders is the
A) production view.
B) managerial view.
C) ownership view.
D) stakeholder view.
Answer: A
Q3) The descriptive value of the stakeholder model is based in its ability to identify and describe particular stakeholders for the firm.
A)True
B)False
Answer: False
Page 5
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: Corporate Governance: Foundational Issues
Available Study Resources on Quizplus for this Chatper
78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/22921
Sample Questions
Q1) Wages have grown faster than CEO salaries over the past decade.
A)True
B)False
Q2) Shareholders are
A) owners of the corporation.
B) creditors of the corporation.
C) anyone who is affected by the corporation.
D) also employees of the corporation.
Q3) The practice of obtaining critical information from within a company and then using that information for one's own financial gain is
A) arbitrage.
B) programmed trading.
C) insider trading.
D) hedging.
Q4) The purpose of corporate governance is a direct outgrowth of the question of legitimacy.
A)True
B)False
Q5) What are the two main issues associated with CEO pay?
Q6) What is the difference between an owner and an investor?
Page 6
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Strategic Management and Corporate Public Affairs
Available Study Resources on Quizplus for this Chatper
77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/22922
Sample Questions
Q1) Assume that you manage the public affairs office for a large American financial investment firm. Your company has decided to pay incentive bonuses to individuals for the number and volume of investment exchanges made. Using the knowledge that you have gained so far in this class (i.e., from all chapters and discussions), develop a policy on incentive bonuses for the firm's public affairs office.
Q2) The chief public affairs officer of the firm should likely be:
A) the Director of Public Relations
B) the Director of Public Affairs
C) the CEO
D) the Director of Community Relations
Q3) Enterprise-level strategy and societal-level strategy are synonymous.
A)True
B)False
Q4) To be most effective, a sustainability report should be isolated from other aspects of the strategic management process.
A)True
B)False
Q5) Explain the relationship of ethics to strategic management.
Q6) Describe how corporate public policy fits into strategic management.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Risk, Issue, and Crisis Management
Available Study Resources on Quizplus for this Chatper
75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/22923
Sample Questions
Q1) Issues management today can be considered a subset of the activities of A) public affairs departments.
B) strategic planning staffs.
C) public relations departments.
D) various ad hoc committees.
Q2) Differentiating between risk, issue, and crisis management is easy.
A)True
B)False
Q3) Why is it so important to tell the truth in crisis situations?
Q4) Companies that adopt issues management processes typically develop
A) better reputations.
B) more expertise in identifying issues.
C) better relationships with internal stakeholders.
D) more ethical behavior among their employees.
Q5) Top managers who adopt a more open mindset for the issues that their subordinates consider important are said to be "buying" those issues.
A)True
B)False
Q6) Discuss what personal stakes managers might have in issues definition.
Q7) Distinguish between issues management and crisis management.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Business Ethics Essentials
Available Study Resources on Quizplus for this Chatper
82 Verified Questions
82 Flashcards
Source URL: https://quizplus.com/quiz/22924
Sample Questions
Q1) The sense that concern for fairness, justice, and due process to people, groups, and communities should be woven into managerial decision-making is called
A) integration of managerial and moral competence.
B) moral obligation.
C) moral sensitivity.
D) moral evaluation.
Q2) A recent NBES survey indicated that ethical misconduct at work was up slightly. A)True
B)False
Q3) The key operating question of immoral management is
A) can we make money with this action, regardless of what it takes?
B) will this action be fair to all stakeholders?
C) what effects will this action have on our major stakeholders?
D) can we make money with this action?
Q4) An element of moral judgment is all the following except A) moral imagination
B) religious morality
C) moral identification and ordering
D) sense of moral obligation
Q5) Describe and evaluate the "what is?" ethics question.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Managerial and Organizational Ethics
Available Study Resources on Quizplus for this Chatper
79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/22925
Sample Questions
Q1) The critical factor in the success of codes of conduct is
A) who wrote the document.
B) giving employees the chance for feedback before the document is adopted.
C) whether or not the codes become "living documents."
D) the level of precision in defining what is unacceptable behavior.
Q2) Integrity is the quality most sought after in leaders.
A)True
B)False
Q3) Principles approach does not consider more solid foundations for ethical decision making.
A)True
B)False
Q4) Utilitarianism can be summarized by the saying "the greatest good for the greatest number."
A)True
B)False
Q5) One answer that has been provided to combat the sinking status of ethics officers is for them to "manage ethics upward," i.e., overseeing the ethical practices of officers above them in the organization chart. Evaluate the potential effectiveness of this solution.
10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Business Ethics and Technology
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/22926
Sample Questions
Q1) Which of the following is not an undesirable side effect of technology?
A) environmental pollution
B) creation of unsatisfying work
C) clash of cultural and religious forces
D) depletion of natural resources
Q2) With regard to data security, data breaches are on the rise.
A)True
B)False
Q3) At this time, a majority of companies have strict policies against using a cell phone while driving.
A)True
B)False
Q4) One of the benefits of technology is that it reduces the amount of labor needed to produce a given number of goods or services. Yet evidence shows that Americans work longer hours now than at any time in our history, and we work more hours than any other country. Discuss the implications of using technology to produce more instead of working less.
Q5) Discuss organizational technoethics. How has it effected business?
Q6) Discuss the benefits and problems associated with labeling genetically modified foods (GMFs).
Page 11
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Ethical Issues in the Global Arena
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/22927
Sample Questions
Q1) Discuss the differing philosophies held by MNCs and less-developed host countries. Which philosophy do you think is more appropriate?
Q2) Hypernorms are justified if:
A) there is undisputed consensus the principle is universal.
B) they are supported by NGOs.
C) they are a component of well-known global industry standards.
D) All of these.
Q3) Major strategies MNCs may use to conduct global business, but still maintain an ethical sensitivity include all of these except:
A) modify or redesign products.
B) link ethics with global strategy.
C) suspend business activities in certain countries.
D) conduct ethical audits.
Q4) Transparency International has sought to fight world corruption. Reflect on the meaning of their five priorities and two principles.
Q5) Cheap labor factories that abuse women, children, and workers are called sweatshops.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Business, Government, and Regulation
Available Study Resources on Quizplus for this Chatper
83 Verified Questions
83 Flashcards
Source URL: https://quizplus.com/quiz/22928
Sample Questions
Q1) Arguments for industrial policy include all of the following except A) for economic reform.
B) making government more efficient.
C) making government more effective.
D) stifling innovation.
Q2) Articulate a brief history of government's role in business.
Q3) Discuss the reasons for the overlapping trends of regulation and deregulation.
Q4) In many ways the most controversial aspect of the government/business relationship is regulation.
A)True
B)False
Q5) The act of governing or bringing under the control of law or constituted authority is called
A) regulation.
B) despotism.
C) central planning.
D) dictatorship.
Q6) Given information from this chapter, can governments manage more ethically than capitalism?
Q7) Who determines the public interest?
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Business Influence on Government and Public Policy
Available Study Resources on Quizplus for this Chatper
79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/22929
Sample Questions
Q1) Which of the following is not a major approach that business uses to influence government?
A) lobbying
B) PACs
C) coalition building
D) vigilance
Q2) PACs allow labor to organize their giving.
A)True
B)False
Q3) Participation in the formulation and execution of public policy at various levels of government is
A) available only to individual citizens.
B) required by the constitution.
C) the definition of lobbying.
D) the definition of political involvement.
Q4) Lobbying takes place only at the federal government level.
A)True
B)False
Page 14
Q5) Describe the role of political activity to the success of business.
Q6) Should PACs be outlawed? Why or why not?
To view all questions and flashcards with answers, click on the resource link above.
Page 15
Chapter 13: Consumer Stakeholders: Information Issues
Available Study Resources on Quizplus for this Chatper
91 Verified Questions
91 Flashcards
Source URL: https://quizplus.com/quiz/22930
Sample Questions
Q1) The consumer movement is generally traced back to a single cause or event, although the specific incident varies from author to author.
A)True
B)False
Q2) Warranties were originally used by manufacturers to
A) help sell their products.
B) differentiate their products from those of competitors.
C) improve the image of their products.
D) limit the length of time they were responsible for products.
Q3) Use of plot placements involve
A) awards given for extraordinarily poor advertisements.
B) advertising ideas taken from the storylines of books or movies.
C) placement of products part of the storyline of a television show.
D) ideas for new products taken from books.
Q4) Imagine purchasing a backpack with a "lifetime" warranty. What does a "lifetime" warranty imply? Is it deceptive in any way?
Q5) Some people say that even uninformative advertising is beneficial to consumers and the economy. Evaluate this argument.
Q6) Describe the ways in which the Internet has facilitated the consumer movement.
Page 16
To view all questions and flashcards with answers, click on the resource link above.
Chapter 14: Consumer Stakeholders: Product and Service Issues
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/22931
Sample Questions
Q1) The Consumer Product Safety Commission works to reduce the risk of harm from consumer products in all of the following ways except
A) banning consumer products.
B) passing legislation outlawing products.
C) obtaining recall of products.
D) informing and educating consumers.
Q2) Which of the following is not on the top ten list of safety principles?
A) Build safety into product design.
B) Educate consumers about product safety.
C) Allow a margin of error for the consumer.
D) Learn from your and others' mistakes.
Q3) By definition, quality does not include service.
A)True
B)False
Q4) What have been the impacts of new leadership in the CPSC?
Q5) Customer service is provided by all of the following except?
A) passing the buck
B) offices of consumer affairs
C) warranties
D) money back guarantees
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 15: Sustainability and the Natural Environment
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/22932
Sample Questions
Q1) Which of the following is not a problem central to the toxic substances issue?
A) not being aware of the effects
B) the need for daily reports to the EPA
C) population increase
D) toxic substances can be associated with industrial accidents
Q2) Go to the EPA's website, http://www.epa.gov/triexplorer, and input your zip code to generate a report about the releases of toxic chemicals where you live. Research the effects of the largest chemical released in your area. Report your findings.
Q3) Existing water rendered unusable is
A) wasted.
B) polluted.
C) decayed.
D) drossed.
Q4) Detail some of the effects of land degradation.
Q5) Environment means many different things to different people.
A)True
B)False
Q6) Explain the concept of the "tragedy of the commons."
Q7) Describe some of the changes that have occurred as a result of global warming.
Page 18
To view all questions and flashcards with answers, click on the resource link above.
Chapter 16: Business and Community Stakeholders
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/22933
Sample Questions
Q1) The most important issue in corporate community involvement is
A) crimes or public safety.
B) K-12 education.
C) housing.
D) health and wellness.
Q2) Selection of projects for a community action program grows out of
A) an application process.
B) matching community needs with company resources.
C) needs identified by board members.
D) grassroots lobbying efforts.
Q3) Many companies are willing to give employees time to engage in and support community projects.
A)True
B)False
Q4) Which of the following is not a standard of excellence by which corporate community involvement should be judged?
A) crisis management
B) accountability
C) infrastructure
D) measurement
To view all questions and flashcards with answers, click on the resource link above. Page 19
Chapter 17: Employee Stakeholders and Workplace Issues
Available Study Resources on Quizplus for this Chatper
74 Verified Questions
74 Flashcards
Source URL: https://quizplus.com/quiz/22934
Sample Questions
Q1) A process in which a neutral party resolves a dispute between two or more parties and the resolution is binding is known as
A) mediation.
B) negotiation.
C) adjudication.
D) arbitration.
Q2) The good cause norm is the opposite of
A) the employment at will doctrine.
B) the reason for wrongful discharge.
C) the belief that employees should be discharged only for good reasons.
D) based on private property rights.
Q3) The right to receive an impartial review of one's complaints and to be dealt with fairly is known as
A) the right to a fair and speedy trial.
B) the right to trial by a jury of one's peers.
C) good faith bargaining.
D) due process.
Q4) Court decisions are gradually eroding the employment-at-will doctrine.
A)True
B)False
Page 20
To view all questions and flashcards with answers, click on the resource link above.
Chapter 18: Employee Stakeholders: Privacy, Safety, and Health
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/22935
Sample Questions
Q1) The Employee Polygraph Protection Act (EPPA) of 1988
A) requires employee consent before administration of a polygraph test.
B) banned most private sector uses of the lie detector.
C) allows lie detector tests to be admitted as evidence in cases involving fraud.
D) banned all uses of the lie detector.
Q2) One main reason that business has turned its attention to employee health issues is A) concern for their well-being.
B) the public becoming more health conscious.
C) reduced productivity.
D) the threat of contagious diseases.
Q3) A loophole allowing employers to bypass the FCRA is A) employment decision restrictions.
B) the interview process.
C) having adverse employment decisions made for reasons related to the background check.
D) employers can opt to do the background checks themselves.
Q4) Knowing the pros and cons of drug testing, is it justified? Make a case to support your answer.
Page 21
To view all questions and flashcards with answers, click on the resource link above.
Chapter 19: Employment Discrimination and Workplace
Diversity
Available Study Resources on Quizplus for this Chatper
77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/22936
Sample Questions
Q1) Governments have been faster than corporations in instituting protections for transgender employees.
A)True
B)False
Q2) One major difference between disparate treatment and disparate impact is
A) one is based on hatred.
B) one is intentional.
C) one is based on inaction.
D) there are no differences between them.
Q3) Shifts in managing diversity include
A) discrimination-and-fairness.
B) access-and-legislation.
C) integration-and-learning.
D) All of these.
Q4) Briefly explain how reverse discrimination evolved from affirmative action.
Q5) Sexual harassment
A) is a worldwide problem.
B) affects men and women in equal numbers.
C) is relatively easy to prove in courts.
D) is clearly defined in the law.
To view all questions and flashcards with answers, click on the resource link above. Page 22