Survey of Human Services Test Preparation
Course Introduction
Survey of Human Services provides an overview of the human services field, exploring its history, values, and the wide range of services offered to individuals, families, and communities. The course introduces students to the roles and responsibilities of human services professionals, the variety of client populations served, and the ethical and legal issues that shape the profession. Through examination of current trends, service delivery systems, and case studies, students gain a foundational understanding of how human services address social problems and promote well-being across diverse settings.
Recommended Textbook
An Introduction to Human Services 7th Edition by Marianne R. Woodside
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9 Chapters
199 Verified Questions
199 Flashcards
Source URL: https://quizplus.com/study-set/2125 Page 2
Chapter 1: An Introduction to Human Services
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19 Verified Questions
19 Flashcards
Source URL: https://quizplus.com/quiz/42334
Sample Questions
Q1) How did the human service delivery system address each of these problems?
Answer: The human service delivery system addressed each of these problems through a variety of approaches. For the issue of homelessness, the system provided shelters, transitional housing, and supportive services to help individuals and families find stable housing. For substance abuse, the system offered treatment programs, counseling, and support groups to help individuals overcome their addiction. For mental health issues, the system provided access to therapy, medication, and support services to help individuals manage their symptoms and improve their overall well-being. Additionally, the human service delivery system worked to address poverty by providing access to resources such as food assistance, job training, and financial counseling to help individuals and families improve their economic stability. Overall, the system utilized a combination of direct services, advocacy, and community partnerships to address these complex and interconnected problems.
Q2) Rehabilitation is relevant when
A) a client experiences an unpleasant fight with parents
B) a client loses her children in a custody battle
C) a client is diagnosed as having AIDS
D) a client is injured in an automobile accident
Answer: D
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Page 3
Chapter 2: A History of Helping
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25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/42335
Sample Questions
Q1) Hippocrates,a doctor in the third century B.C.,was one of the few professionals who believed that problem behavior was a function of
A) chemicals
B) evil spirits
C) heredity
D) natural causes
Answer: D
Q2) Human services flourished under all but ONE of the following presidents
A) Johnson
B) Kennedy
C) Reagan
D) Roosevelt
Answer: C
Q3) The beginnings of the human service movement can be found in the impact of all EXCEPT
A) clients' rights
B) mental health legislation
C) the presidential leadership during the 1960s
D) welfare reform
Answer: D
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Chapter 3: Human Services Today
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25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/42333
Sample Questions
Q1) Technology is changing human services in ONE of the following ways:
A) modern investment in equipment
B) client services are provided using technology
C) slowing the rate of change
D) creative use of technology to serve professionals and clients
Answer: D
Q2) Individuals in the United States must be aware of the international dimension of human services because
A) people born in another country make up 15% of U.S. population.
B) by 2050 half the U.S. population will be Hispanic or African American.
C) the Asian population will grow the fastest.
D) 99% of the world's population growth is in developing countries.
Answer: D
Q3) Employee Assistance Programs (EAPs)are designed to
A) provide better health care for workers
B) provide transportation for workers
C) provide childcare for workers
D) provide counseling for workers
Answer: D
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Page 5
Chapter 4: Models of Human Service Delivery
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25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/42336
Sample Questions
Q1) The goal of the public health model is to
A) provide opportunities and conditions for health as a basic human right
B) eliminate disease and disability
C) integrate social, environmental, and biological factors
D) serve as a link between the medical and human service models
Q2) Public health and human services have in common:
A) treating individuals, families, and larger populations
B) helping clients find the right services
C) problem solving in the here and now
D) hoping to help clients with day to day problems
Q3) Healthy People is a national public health effort to improve the health of all people by
A) developing heart disease and cancer cures.
B) controlling tobacco use among young people.
C) defining a prevention agenda.
D) promoting exercise for people of all ages.
Q4) List the characteristics or themes of the human service model.
Q5) Define public health using 2 different approaches to this concept.
Q6) Discuss the impact of psychiatric medications on the treatment of mental illness.
Page 6
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Chapter 5: The Client
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21 Verified Questions
21 Flashcards
Source URL: https://quizplus.com/quiz/42337
Sample Questions
Q1) How clients view their situations and what they perceive to be problems are important factors in
A) problem identification.
B) denial
C) motivation.
D) referral.
Q2) Barriers to seeking help include all but ONE of the following:
A) psychological costs
B) physical costs
C) lack of money
D) lack of transportation
Q3) Within the hierarchy of needs,security needs are represented by
A) having three good meals each day.
B) having a family.
C) having shelter.
D) having friendships.
Q4) Identify and explain each developmental stage in Erikson's Eight Stages of Man.
Q5) Why would an individual's perception of a human service professional act as a barrier to obtaining help?
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Chapter 6: The Human Service Professional
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23 Verified Questions
23 Flashcards
Source URL: https://quizplus.com/quiz/42338
Sample Questions
Q1) Identify and describe the three major categories of human service roles.
PG.179
Q2) All but ONE of the following responses are examples of empathy:
A) "You miss your family."
B) "Twenty years without parole is along time."
C) "It must be lonely at times."
D) "I feel sorry for you locked up day and night."
Q3) A nurse is an example of which category?
A) professional
B) generalist
C) nonprofessional
D) volunteer
Q4) Discuss three ways to categorize helpers.
PG.168-169
Q5) Which of the following is the process that assists helpers with understanding their own attitudes and feelings?
A) self-awareness
B) clinical judgment
C) congruence
D) ethical intergrity
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Chapter 7: The Helping Process
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24 Verified Questions
24 Flashcards
Source URL: https://quizplus.com/quiz/42339
Sample Questions
Q1) One person sending a message to another person with the conscious intent of affecting the receiver's behavior is called
A) active listening.
B) communication.
C) effective communication.
D) paraphrasing.
Q2) The stage during which goals are set is
A) exploring the problem.
B) termination.
C) intervention strategies.
D) client arrival.
Q3) What are the differences between formal and informal helping?
Q4) The foundation of all group functioning is
A) leadership.
B) human service support.
C) self help.
D) communication skills.
Q5) Describe when you might use resolution-focused brief therapy.
Q6) Discuss strategies that would be helpful with challenging clients.
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Chapter 8: Working Within a System
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21 Verified Questions
21 Flashcards
Source URL: https://quizplus.com/quiz/42340
Sample Questions
Q1) The client empowerment model is effective when
A) clients are part of the majority culture
B) clients can easily articulate their cause
C) clients have past experience organizing
D) clients are taught how to promote change
Q2) Knowledge about funding helps human service professionals understand ALL but one of the following:
A) the content in which human services are delivered
B) how job responsibilities relate to mission and goals
C) how mission relates to jobs
D) how planning and service delivery relates to funding
Q3) Professionals learn about other agencies by engaging in ALL BUT ONE of the following:
A) becoming a client at the agency
B) visiting the agency as a guest
C) gathering information by phone
D) making personal contacts with other professionals
Q4) How can helpers develop professionally?
Q5) What are the three ways agencies are funded?
Q6) Describe the problems associated with paperwork.
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Chapter 9: Professional Concerns
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/42341
Sample Questions
Q1) Tarasoff vs Regents of the University of California underscores the responsibility of the helping professional to
A) warn the client of danger
B) warn the client of eligibility problems
C) warn others of client's intended harm
D) warn others of client's multiple needs
Q2) Discuss the types of confidentiality and provide examples of each.
Q3) Which are two necessary components of moral reasoning?
A) relative thinking and an orientation to moral principle
B) correctional thinking and an orientation to moral principle
C) professional thinking and an orientation to moral principle
D) rational thinking and an orientation to moral principle
Q4) What term refers to the client's right to know about helper qualifications,treatment procedures,costs of services,confidentiality and access to records?
A) information strategies
B) knowledge sharing
C) informed consent
D) ethical disclosure
Q5) Explain the importance of informed consent.
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