Supply Chain Risk Management Practice Questions
Course Introduction
Supply Chain Risk Management explores the identification, assessment, and mitigation of risks throughout the supply chain. The course examines various sources of risk including operational, financial, geopolitical, environmental, and technological and provides analytical tools to evaluate vulnerabilities and impacts. Students learn strategies for designing resilient supply chains, developing contingency plans, and making informed decisions under uncertainty. Case studies and real-world scenarios are used to illustrate how organizations anticipate disruptions, respond to crises, and balance efficiency with robustness in global supply networks.
Recommended Textbook
Principles of Supply Chain Management A Balanced Approach 3rd Edition by
Available Study Resources on Quizplus
14 Chapters
729 Verified Questions
729 Flashcards
Source URL: https://quizplus.com/study-set/596 Page 2
Joel D. Wisner
Chapter 1: Introduction to Supply Chain Management
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/11244
Sample Questions
Q1) According to the textbook,retail stores are considered the focal firms in modern supply chains.
A)True
B)False
Answer: False
Q2) Which of the following is strategy usually employed by lean organizations in an effort to ensure continued quality compliance among suppliers and with internal production facilities?
A) MRP II
B) Six Sigma
C) 3PL
D) CAPS
Answer: B
Q3) Which of the following would be considered a third party provider?
A) A Raw materials supplier
B) An intermediate component manufacturer
C) A firm that leases storage warehousing
D) An end product manufacturer
Answer: C
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Purchasing Management
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/11245
Sample Questions
Q1) According to the Annual Survey of Manufacturers,the cost of materials exceeds the value added to the materials during manufacturing.
A)True
B)False
Answer: True
Q2) The primary goals of purchasing include all EXCEPT:
A) Secure materials at the lowest cost
B) Ensure the highest quality raw materials are purchased
C) Improve the quality of finished goods produced
D) Maximize customer satisfaction
Answer: B
Q3) If the break-even point in a typical make-buy scenario is 24,000 units and 8,000 units are required,than the firm should choose to make.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Creating and Managing Supplier Relationships
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/11246
Sample Questions
Q1) The broad based performance metric,which is defined as "all costs associated with the acquisition,use,and maintenance of a good or service," is referred to as TCO,which stands for total cost of ownership.
A)True
B)False
Answer: True
Q2) The Hormel company awards their Hormel Food Corporation's No.1 Award to their top supplier.How often to the give this award?
A) Every year
B) Every 6 months
C) Every 5 years
D) Every 10 years
Answer: C
Q3) If a company is effectively focusing on its core competencies,its level of outsourcing is likely to increase.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Ethical and Sustainable Sourcing
Available Study Resources on Quizplus for this Chatper
51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/11247
Sample Questions
Q1) According to the EcoMarkets survey,which surveys over 6000 private and public buyers,the most popular aspect of green sourcing is:
A) Recycling
B) Material reuse
C) Energy conservation
D) Packaging reuse
Q2) One of the most value enhancing activities performed by a supplier,for a key customer,which minimizes carrying costs and can avoid stockouts:
A) Early supplier involvement scheduling
B) Vendor managed inventory
C) Strategic inventory planning
D) Purchase spend reduction forecasting
Q3) Which of the following can be used as a punishment for suppliers that perform poorly?
A) Elimination of future business with the focal firm
B) Downgrade the supplier's status
C) Billback penalty
D) All of these
Q4) What are some of the risks of outsourcing?
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Demand Forecasting
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/11248
Sample Questions
Q1) The true value of CPFR comes from the sophisticated forecasting algorithms that provide companies with highly accurate forecasts,not from the exchange of forecasting information.
A)True
B)False
Q2) Based on the information in Data Set E2,what is the mean squared error (accurate to 2 decimals)?
Q3) If you were calculating a forecast using an exponential smoothing model,a calculation using a = 0.2 would be putting a greater emphasis on recent data,while a calculation using a = 0.8 would be putting a greater emphasis on past data.Thus a lower a is more responsive to changes in demand in the most recent periods.
A)True
B)False
Q4) Define Qualitative Forecasting.Under which circumstances would one utilize qualitative forecasting.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Resource Planning Systems
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/11249
Sample Questions
Q1) Which of the following MRP terms represents the parts demanded by a parent?
A) Gross requirement
B) Component
C) Net requirement
D) Scheduled receipt
Q2) Lack of communication between the implementing firm and its ERP software provider can become a major hindrance for a successful implementation.
A)True
B)False
Q3) This chapter discussed both materials planning and capacity planning.Consider those concepts in answering the following questions:
1.Which is more appropriate for a conventional service organization? Why?
2.Which is more appropriate for a conventional manufacturing organization? Why?
3.What are the three hierarchical components of materials planning? Provide a brief description of each.
4.What are the three hierarchical components of capacity planning? Provide a brief description of each.
Q4) What is ERP? Why was it developed?
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Inventory Management
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/11250
Sample Questions
Q1) Which of the following is not an assumption of the economic order quantity model?
A) Demand is known, constant, and independent.
B) Lead time is known and constant.
C) Quantity discounts are not possible.
D) Production and use can occur simultaneously.
E) The only variable costs are setup cost and holding (or carrying) cost.
Q2) Radio Frequency Identification (RFID)is considered an eventual replacement of bar code because of its ability to store huge amount of information to differentiate specific unit of good.
A)True
B)False
Q3) Name and briefly describe the four basic types of inventory.
Q4) The periodic inventory review system reviews physical inventory at specific points in time.
A)True B)False
Q5) Describe the ABC inventory matrix,and how is it used to manage inventory.
Q6) Name the two major RFID standards.
Q7) List four assumptions of the EOQ model.
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Process Management: Lean and Six Sigma in the Supply Chain
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/11251
Sample Questions
Q1) Describe SPC and Acceptance Sampling.What is the key difference between the two?
Q2) Deming's 14 points actually conflict with many Six Sigma concepts.
A)True
B)False
Q3) The Quick Response program,developed in the 1980's,was an offshoot of the following supply chain concept:
A) Efficient Consumer Response
B) Six Sigma
C) Just-in-Time
D) Cross Docking
Q4) List THREE of the statistical tools of Six Sigma.
Q5) Carbon neutral organizations do not produce any carbon emissions.
A)True
B)False
Q6) Lean thinking is a philosophy incorporating tools which seek to optimize:
A) Human Resources
B) Assets
C) Productivity
D) All of these
Q7) Discuss the linkages between lean production and environmental sustainability. Page 10
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 9: Domestic USand Global Logistics
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/11252
Sample Questions
Q1) Warehousing is considered a very important part of the transportation process.Why is it,though,that many buildings that used to be called warehouses typically refer to themselves as distribution centers nowadays?
Q2) Which of the following types of warehouses takes a large number of LTL shipments and repackages them in TL or CL quantities to a manufacturer or user-facility located in another area or region?
A) Consolidation warehouse
B) Private warehouse
C) Breakbulk warehouse
D) Public warehouse
Q3) In order to provide more comprehensive delivery service,some freight-only airlines have invested in developing their own motor carrier fleets to provide full door to door service delivery.
A)True
B)False
Q4) With FOB pricing,a supplier is the legal owner of a product until the product reaches its destination.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 10: Customer Relationship Management
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/11253
Sample Questions
Q1) All of the following are requirements for designing and implementing a successful CRM program EXCEPT:
A) Support from the firm's top executive
B) Knowledge of the tools available to aid in CRM
C) Adherence to a static CRM program
D) Continuous awareness of customers' changing requirements
Q2) Up until now CRM has been very effective for most companies because it has focused on building customers' trust and loyalty,ultimately building a strong relationship with the customer through programs that make it easy for the customer to return products and get information from people inside the organization.
A)True
B)False
Q3) Companies work very hard to reduce the number of their present customers which never return.This customer defection is often referred to as:
A) Customer churn
B) Clickstream defection
C) Balking
D) Revenue Exodus
Q4) What are three of the recent trends in CRM?
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 11: Global Location Decisions
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/11254
Sample Questions
Q1) The European Union (EU)created the world's largest free trade area.
A)True
B)False
Q2) According to the text,when the location of a factory is dictated by low production costs,fairly developed infrastructure and availability of skilled workers the factory is referred to as a(n):
A) Offshore factory
B) Source factory
C) Server factory
D) Lead factory
Q3) A right-to-work law allows employees to decide for themselves whether or not they want to join or financially support a union.
A)True
B)False
Q4) Briefly define a business cluster.Give a location that exemplifies a real-life example of a business cluster.Describe why it should be considered a business cluster.
Q5) What are the three levels of any location decision?
To view all questions and flashcards with answers, click on the resource link above.
Page 14
Chapter 12: Service Response Logistics
Available Study Resources on Quizplus for this Chatper
54 Verified Questions
54 Flashcards
Source URL: https://quizplus.com/quiz/11255
Sample Questions
Q1) The Wal-Mart effect is best described by which of the following?
A) As large retailers locate in communities, the put smaller companies our of business
B) Information technologies have allowed large retailers to maintain good productivity growth rates
C) Wal-Mart's use of supplier capacity has made it difficult for other companies to find Suppliers
D) The growth of large retailers has had a negative impact on the environment
Q2) In a franchise,the franchisee invests some of their own money,while paying a percentage of sales to the franchiser.
A)True
B)False
Q3) Countries that shift from a manufacturing-oriented economy to a service-oriented economy sometimes see their productivity growth decline over time.This phenomenon is called:
A) Service Shrink
B) Deming's Decline
C) State Utility
D) Baumol's Disease
To view all questions and flashcards with answers, click on the resource link above.
15
Chapter 13: Supply Chain Process Integration
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/11256
Sample Questions
Q1) An important initial step in the supply chain integration model is for a firm to identify the primary trading partners so the firm can concentrate its time and resources on managing the important process links with these companies.
A)True
B)False
Q2) Due to supply rationing,a buyer is being allotted 90% of her total orders.As a result,the buyer inflates her subsequent orders in an attempt to meet her real needs for demand.This strategy is known as:
A) Stockpiling
B) Bullwhip ordering
C) Order fulfillment
D) Shortage gaming
Q3) According to the text,training of supply chain partner employees is also known as collaborative education.
A)True
B)False
Q4) RFID technology seeks to minimize supply chain visibility.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 14: Performance Measurement Along the Supply Chain
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/11257
Sample Questions
Q1) Total productivity is considered a single-factor productivity measure.
A)True
B)False
Q2) Which of the following supply chain performance metrics measures the average percentage of orders that arrive on time,complete and damage-free?
A) Total supply chain management costs
B) Supply chain perfect order fulfillment performance
C) Supply chain cash-to-cash cycle time
D) Supply chain delivery performance
Q3) Which of the following supply chain performance metrics measures the average percentage of orders that are filled on or before the requested delivery date?
A) Total supply chain management costs
B) Supply chain perfect order fulfillment performance
C) Supply chain cash-to-cash cycle time
D) Supply chain delivery performance
Q4) Briefly,explain why understanding the end customer is important to all supply chain parties in developing an effective performance measurement system.
Q5) Explain the difference between Total Productivity and Labor productivity.
To view all questions and flashcards with answers, click on the resource link above. Page 17