Supply Chain Management
Question Bank
Course Introduction
Supply Chain Management focuses on the strategic coordination and optimization of all activities involved in the flow of goods, services, information, and finances from the initial supplier to the final customer. This course examines concepts, frameworks, and tools necessary to design, manage, and improve supply chains for maximum efficiency and competitive advantage. Key topics include procurement, inventory control, production planning, logistics, risk management, supply chain integration, and the impact of technology and globalization. Through case studies and real-world applications, students develop practical skills to solve complex supply chain challenges and support sustainable business operations.
Recommended Textbook
Enterprise Resource Planning 3rd Edition by Bret Wagner
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8 Chapters
389 Verified Questions
389 Flashcards
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Page 2
Chapter 1: Business Functions and Business Processes
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) The business function of government compliance falls under the Supply Chain Management functional area of operation.
A)True
B)False
Answer: False
Q2) When manufacturing runs out of raw materials,it's known as a stockout.
A)True
B)False
Answer: True
Q3) Which of the following is a functional area of operation?
A) Packaging
B) Supply Chain Management
C) Shipping
D) Baking
Answer: B
Q4) An ____________________ includes the computers,people,procedures,and software that store,organize,and deliver information.
Answer: Information systems IS
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Chapter 2: The Development of Enterprise Resource Planning Systems
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) The technology to hold data in an organized fashion,and to retrieve that data easily,is the ____________________.
Answer: database management system DBMS
Q2) What are software that enables systems to exchange data without complicated software links?
A) ABAP modules
B) Web Services
C) Legacy systems
D) Best practices
Answer: B
Q3) R/3's design incorporates best practices,which means the designers have chosen the best,most efficient way in which a business process should be handled.
A)True
B)False
Answer: True
Q4) SAP's biggest competitor is ____________________.
Answer: Oracle
Q5) In an ERP system,all modules access the ____________________. Answer: central database
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Chapter 3: Marketing Information Systems and the Sales Order Process
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) In SAP ERP,the history of a transaction (such as a sales order)can be researched by looking at its ____.
A) Trail mix
B) Transaction index
C) Document flow
D) Material Master Data
E) Sales Master Data
Answer: C
Q2) A customer's documents are released to the warehouse so that the goods can be gathered,packed and boxed.This is an example of: ____ in the sales and distribution process.
A) Pre Sales Activities
B) Sales Order Processing
C) Inventory Sourcing
D) Delivery and Billing
E) Payment
Answer: D
Q3) In the following diagram "Taking an Order in SAP ERP",what is D?
Page 5
Answer: Material and Order quantity:What the customer is ordering.
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Chapter 4: Production and Supply Chain Management Information Systems
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) An unexpected increase in product demand can lead to:
A) A depletion of finished goods inventories
B) A depletion of raw materials inventories
C) Increased overtime and transportation expenses
D) Both a and b
E) All of the above
Q2) The production plan at Fitter Snacker calls for 4,134 cases of snack bars in January.If there are 22 days in the month,how many cases of snack bars should be produced in a 4-day week?
A) 188
B) 752
C) 940
D) 1034
Q3) The cost it normally takes to manufacture a product,which is usually derived from historical data and any changes that have occurred since then,is known as a structured cost.
A)True
B)False
Q4) What is repetitive manufacturing?
Q5) What are the three general approaches to production?
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Chapter 5: Accounting in ERP Systems
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Sample Questions
Q1) Assume that a buyer calls a seller to order $3,000 worth of goods and her credit limit is $10,000.If the sellers accounts receivable is already $8,500,how much of the new order will be accepted?
A) The entire amount
B) $1,500 only
C) No amount
D) $10,000 only
Q2) The SAP ERP system has a module called Accounting and Finance.
A)True
B)False
Q3) What are the two main accounting challenges when closing the books for companies with overseas subsidiaries?
Q4) Given that the cost of manufacturing NRG-A bars is $0.72 per bar,how much does FS need to charge to make a profit of $0.25?
A) $1.00
B) $0.99
C) $0.97
D) $1.25
Q5) What are the key features of the Sarbanes-Oxley Act?
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Chapter 6: Human Resources Processes With ERP
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29 Verified Questions
29 Flashcards
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Sample Questions
Q1) The parts of an employee's pay that is comprised of base pay,bonuses,gratuities,overtime,sick pay ,and vacation allowances are known as ____.
A) Payroll run
B) Statutory deductions
C) Voluntary deductions
D) Remuneration elements
Q2) How does the SAP ERP system distinguish between a task,job,and person?
Q3) The tasks associated with managing a company's workforce is now known as ____.
A) Human capital management
B) Resource management
C) Workforce management
D) Hiring management
Q4) What are statutory and voluntary deductions?
Q5) To record employee working times,SAP ERP uses ____.
A) Punched cards
B) RFIDs
C) CATS (cross application time sheets)
D) Multiple databases
Q6) What are the differences between requirements and qualifications?
Q7) Outline the responsibilities of an HR department.
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Chapter 7: Process Modeling, process Improvement, and ERP Implementation
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Sample Questions
Q1) Beyond the simple tools of flowcharting,a helpful tool called ____ allows one to describe a business process in greater or less detail depending on the task at hand.
A) Hierarchical modeling
B) Drill down staging
C) Detail focused charting
D) Magnifying glass charting
Q2) When doing process mapping,one of the most important tasks is to define the ____.These define which activities are to be included in the process.
A) Scales
B) Process boundaries
C) Legends
D) Scopes
Q3) In value analysis,which of the following activities should be eliminated?
A) Real value
B) Business value
C) No value
Q4) SAP recommends a system landscape for implementation.What are the three separate SAP systems used for this landscape?
Page 9
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Chapter 8: ERP and Electronic Commerce
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Sample Questions
Q1) Which of the following is NOT a reason for companies to sell their products via B-to-C e-commerce?
A) Web transactions allow a company to use data-mining techniques to record and analyze customer information.
B) E-commerce allows companies to be more efficient and streamline operations.
C) E-commerce provides no incentives for customers to order on-line.
D) Web gives huge markets to companies that are small.
E) All of the above are reason to sell products via e-commerce.
Q2) B-to-B e-commerce features online bidding.When a company solicits bids for buying commodity raw materials,this is known as:
A) a bidding war
B) an auction
C) a reverse auction
D) an open auction
E) None of the above
Q3) A portal is a customized Web site that serves as a home base for individual workers.
A)True
B)False
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