Supply Chain Management
Question Bank
Course Introduction
Supply Chain Management explores the strategies, processes, and technologies involved in coordinating and optimizing the flow of materials, information, and finances across the entire supply chain from raw material suppliers to end customers. The course covers key topics such as procurement, production planning, inventory management, logistics, distribution, and customer relationship management, while also addressing the challenges of globalization, sustainability, and risk mitigation. Students will analyze real-world case studies and apply analytical tools to improve supply chain efficiency, enhance collaboration among partners, and create value in todays highly competitive and dynamic business environment.
Recommended Textbook
Enterprise Resource Planning 3rd Edition by Ellen
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8 Chapters
383 Verified Questions
383 Flashcards
Source URL: https://quizplus.com/study-set/1857
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Page 2
Chapter 1: Business Functions and Business Processes
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/37111
Sample Questions
Q1) When manufacturing runs out of raw materials,it's known as a stockout.
A)True
B)False Answer: True
Q2) Historically,businesses have had organizational structures that separated the functional areas,but business schools have not been organized like that.
A)True
B)False
Answer: False
Q3) Which of the following is a functional area of operation?
A) Packaging
B) Supply Chain Management
C) Shipping
D) Baking
Answer: B
Q4) To avoid stockouts,manufacturers might carry extra raw materials known as ____________________.
Answer: Safety stock
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Chapter 2: The Development of Enterprise Resource Planning Systems
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) What are software that enables systems to exchange data without complicated software links?
A) ABAP modules
B) Web Services
C) Legacy systems
D) Best practices
Answer: B
Q2) ____ is SAP's biggest competitor.
A) J.D. Edwards
B) PeopleSoft
C) Microsoft
D) Oracle
Answer: D
Q3) SAP's first software project involved developing a materials and logistics management system for ICI.
A)True
B)False
Answer: True
Q4) The prediction of future sales is the ____________________.
Answer: sales forecast
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Chapter 3: Marketing Information Systems and the Sales Order Process
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52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/37113
Sample Questions
Q1) A customer's documents are released to the warehouse so that the goods can be gathered,packed and boxed.This is an example of: ____ in the sales and distribution process.
A) Pre Sales Activities
B) Sales Order Processing
C) Inventory Sourcing
D) Delivery and Billing
E) Payment
Answer: D
Q2) What is one-to-one marketing?
Answer: Once a customer is categorized,the company can tailor products,promotions,and pricing accordingly.Customers can be offered products related to what they are now buying (cross-selling)or higher-margin products in the same line (up-selling).
Q3) In the SAP ERP system,delivery means releasing the documents that the warehouse uses to pick,pack,and ship orders,rather than the traditional definition of transferring goods.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Production and Supply Chain Management Information Systems
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) Demand Management in the SAP R/3 system is the process where sales forecasts are adjusted to incorporate the impact of marketing initiatives.
A)True
B)False
Q2) The percentage of the order that the supplier provides in the first shipment is known as the first-rate.
A)True
B)False
Q3) The Sales and Operations Planning process is used to combine the sales forecast with capacity information to determine a production plan for finished goods.
A)True
B)False
Q4) Supply Chain Management is as much an approach to doing business with suppliers as it is a technology.
A)True
B)False
Q5) List and explain each step of the production planning process.
Q6) What are the three principles that production planners follow?
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Chapter 5: Accounting in Erp Systems
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) For Fitter Snacker,the sum of direct materials,production overhead,and direct labor is the ____.
A) COGM - cost of goods manufactured
B) COGS - cost of goods sold
C) COGP - cost of goods produced
D) COGS - cost of goods shipped
Q2) Each transaction in SAP ERP gets its own unique number.This is known as: ____.
A) Uniqueness numbering
B) Document flow
C) Auditing codes
D) Unique codes
Q3) The two key pieces of information for a cost analysis is the direct material and the direct ____.
A) Labor
B) Overhead
C) Driver
D) Selling cost
Q4) How does ERP facilitate "drilling down" to see the details of transaction data?
Q5) Why is developing product costs in a large company such a time-consuming task?
Why is an integrated system an advantage?
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Chapter 6: Human Resources Processes With ERP
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29 Verified Questions
29 Flashcards
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Sample Questions
Q1) What does the acronym,CpH stand for?
A) Cost per Health Care Employee
B) Cost per Hire
C) Cost per Head
D) Cost per Healthy Worker
Q2) What is management by objectives (MBO)?
Q3) The SAP ERP system evaluates the input data to payroll and notes any discrepancies in a(n)____.
A) Payroll report
B) Error log
C) Discrepancy list
D) Off-target list
Q4) In February 2007,a federal appeals court approved class-action status for a discrimination lawsuit brought by seven women against the retailer,____.
A) Wal-Mart
B) Target
C) Sears
D) K-Mart
Q5) How does the SAP ERP system distinguish between a task,job,and person?
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Chapter 7: Process Modeling, process Improvement, and ERP Implementation
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) Define scope creep.
Q2) ERP software such as SAP has many business applications but none of them support business processes.
A)True
B)False
Q3) Process boundaries define which activities are to be included in the process.
A)True
B)False
Q4) When doing process mapping,one of the most important tasks is to define the ____.These define which activities are to be included in the process.
A) Scales
B) Process boundaries
C) Legends
D) Scopes
Q5) A deployment flowchart is also known as a ____.
A) Event process chain flowchart
B) Swimlane flowchart
C) ERP flowchart
D) Best practices flowchart
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Chapter 8: ERP and Electronic Commerce
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) ______________________________ measure the state of the organization.
Q2) A slight change in the number of products sold at stores can be amplified by traditional supply chain planning processes,causing large fluctuations in demand throughout the supply chain,a phenonmenon known as the
Q3) Which markup language allows for users to define tags?
A) HTML
B) PPR
C) XML
D) MKL
Q4) B-to-B e-commerce features online bidding.When a company solicits bids for buying commodity raw materials,this is known as:
A) a bidding war
B) an auction
C) a reverse auction
D) an open auction
E) None of the above
Q5) Enumerate the advantages and disadvantages of using an ASP for delivering an ERP package.
Page 10
Q6) Should Fitter Snacker use an ASP for ERP delivery? What would be the advantages?
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