Supply Chain Management
Mock Exam
Course Introduction
Supply Chain Management explores the strategic and operational processes involved in the end-to-end flow of goods, services, and information from suppliers to customers. The course covers essential concepts such as procurement, logistics, inventory management, demand forecasting, production planning, and distribution. Students will analyze how effective supply chain coordination can enhance organizational efficiency, reduce costs, improve customer satisfaction, and create competitive advantages. Emphasis is placed on real-world case studies and current technology solutions for global supply chains, alongside sustainability and risk management challenges in todays interconnected markets.
Recommended Textbook Concepts in Enterprise Resource Planning 4th Edition by Ellen Monk
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8 Chapters
389 Verified Questions
389 Flashcards
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Page 2
Chapter 1: Business Functions and Business Processes
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Sample Questions
Q1) ____________________ programs are core software used by companies to coordinate information in every area of the business.
Answer: Enterprise Resource Planning ERP
Enterprise Resource Planning (ERP) ERP (Enterprise Resource Planning)
Q2) To avoid stockouts,manufacturers might carry extra raw materials known as ____________________.
Answer: safety stock
Q3) ____ can result in management overinvesting in inventory.
A)Bulging raw materials
B)Stockup
C)Safety stock
D)Excess baggage
Answer: C
Q4) The functional area of Supply Chain Management (SCM)sets prices.
A)True
B)False
Answer: False
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Chapter 2: The Development of Enterprise Resource Planning Systems
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Sample Questions
Q1) Silos of information are also known as stovepipes.
A)True
B)False
Answer: True
Q2) Which R/3 module records sales orders?
A)SD
B)MM
C)PP
D)QM
Answer: A
Q3) In the 1980s,____,the technology that holds data in an organized fashion,existed for ERP development.
A)spreadsheets
B)DBMS
C)client/server architecture
D)word-processors
Answer: B
Q4) Old systems are known as ____________________.
Answer: legacy systems
Page 4
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Chapter 3: Marketing Information Systems and the Sales
Order Process
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51 Flashcards
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Sample Questions
Q1) In SAP R/3,relatively permanent data about customers is kept in the Customer Master Data table.
A)True
B)False
Answer: True
Q2) In the accompanying diagram,"Taking an Order in SAP ERP," what is C?
Answer: Required Delivery Date: The date when the customer would like to receive the order.
Q3) With on-demand CRM,the software and computer equipment reside with the CRM provider;it is not installed in-house.
A)True
B)False
Answer: True
Q4) Global ATP allows for searching of a particular product at multiple plants worldwide. A)True
B)False Answer: True
Q5) In the accompanying diagram,"Taking an Order in SAP ERP," what is B?
Answer: PO Number: The number assigned by the customer to this sales order.
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Chapter 4: Production and Supply Chain Management Information Systems
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Sample Questions
Q1) What is E?
A)MRP
B)Demand Management
C)Purchasing
D)Sales Forecasting
E)Detailed Scheduling
F)Starting Inventory
G)Production
H)Sales and Operations Planning
Q2) Describe Fitter Snacker's accounting and purchasing problems with regard to its production process.
Q3) Rough-cut planning is a common term in manufacturing for aggregate planning.
A)True
B)False
Q4) The cost it normally takes to manufacture a product,which is usually derived from historical data and any changes that have occurred since then,is known as a structured cost.
A)True
B)False
Q5) Describe the measurements of success with Supply Chain Management.
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Chapter 5: Accounting in ERP Systems
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Sample Questions
Q1) When a company has an ERP system,the general ledger is maintained by the ERP system.
A)True
B)False
Q2) The Sarbanes-Oxley Act requires that financial statements filed with the SEC include a statement signed by the chief executive officer and chief financial officer,certifying that the financial statement complies with the SEC rules.
A)True
B)False
Q3) In an ERP system,the balance sheet and P&L statements are ____.
A)generated yearly
B)not available
C)database reports
D)modules
Q4) An income statement shows a company's profit or loss in a period of time. A)True B)False
Q5) Figure 2 is an example of Fitter Snacker's Income Statement.
A)True
B)False
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Chapter 6: Human Resources Processes With ERP
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Sample Questions
Q1) What are remuneration elements?
Q2) ____ are skills or abilities associated with a position,while ____ are skills or abilities associated with a specific employee.
A)Qualifications;requirements
B)Requirements;qualifications
C)Duties;tasks
D)Tasks;duties
Q3) What are statutory and voluntary deductions?
Q4) Ensuring that these tasks are accomplished and that valid human resources-related information is communicated throughout the organization requires a system that effectively controls the flow of information.
A)True
B)False
Q5) The responsibilities of an HR department include manufacturing goods and purchasing raw materials.
A)True
B)False
Q6) Define the terms human capital management.
Q7) How does the SAP ERP system distinguish between a task,job,and person?
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Chapter 7: Process Modeling, Process Improvement, and ERP Implementation
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Sample Questions
Q1) Discuss the SAP system landscape for implementation.Why is it important to keep the systems separate?
Q2) Which software programs automates the execution of business processes?
A)SAP Wizards
B)ASAP
C)Workflow tools
D)Swimlanes
Q3) What is the function of the Development (DEV)system in the SAP system landscape concept?
Q4) A graphical representation of a business process is known best as a ____.
A)map
B)state diagram
C)flowchart
D)stack
Q5) Organizational change management is a trivial part of the implementation process.
A)True
B)False
Q6) What is value analysis? How can the concept be expanded?
Q7) Define scope creep.
9
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Sample Questions
Q1) What are the two main challenges with using a multidimensional cube structure?
Q2) The technology that is becoming an increasingly efficient tool for tracking items through a supply chain is ______________________.
Q3) SAP is not the only ERP provider with in-memory capability.In February 2012,Oracle released its in-memory solution for business analytics called ____.
A)NetWeaver
B)Duet
C)Internet Transaction Service (ITS)
D)Exalytics
Q4) A radio frequency identification device (RFID),which can be attached to products,is a small package (or tag)made up of a microprocessor and an antenna.
A)True
B)False
Q5) How can NetWeaver help Fitter?
Q6) What is an RFID?
Q7) Explain the various features of SAP's NetWeaver.
Page 10
Q8) What is the advantage of the concept of enterprise service-oriented architecture (SOA)?
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