Supply Chain Management Exam Preparation Guide
Course Introduction
Supply Chain Management examines the coordinated flow of goods, information, and finances from raw material suppliers to end consumers. The course explores the design, planning, execution, and monitoring of processes involved in sourcing, production, inventory management, logistics, and distribution. Students will learn about strategies for building efficient and resilient supply chains, the impact of globalization and technology, risk management, and the importance of collaboration among stakeholders. Real-world examples and case studies help illustrate how effective supply chain management drives organizational competitiveness and customer satisfaction.
Recommended Textbook
Concepts in Enterprise Resource Planning 4th Edition by Ellen Monk
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8 Chapters
378 Verified Questions
378 Flashcards
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Page 2
Chapter 1: Business Functions and Business Processes
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) Which of the following is a functional area of operation?
A)Packaging
B)Supply Chain Management
C)Shipping
D)Baking Answer: B
Q2) ____ can result in management overinvesting in inventory.
A)Bulging raw materials
B)Stockup
C)Safety stock
D)Excess baggage Answer: C
Q3) The functional area of Supply Chain Management (SCM)sets prices.
A)True
B)False Answer: False
Q4) One of the four functional areas of operation is Human Resources (HR).
A)True
B)False
Answer: True
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Chapter 2: The Development of Enterprise Resource Planning Systems
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) Which R/3 module records transactions in the general ledger?
A)CO
B)WF
C)FI
D)PS
Answer: C
Q2) Individual information systems for each functional area in a company are known as:
A)silos
B)bagpipes
C)tubers
D)separated systems
Answer: A
Q3) The complex software and hardware required for ERP systems was not available until the
A)1960s
B)1970s
C)1980s
D)1990s
Answer: D
Page 4
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Chapter 3: Marketing Information Systems and the Sales Order Process
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) A customer's documents are released to the warehouse so that the goods can be gathered,packed and boxed.This is an example of ____ in the sales and distribution process.
A)presales activities
B)sales order processing
C)inventory sourcing
D)delivery and billing
E)payment
Answer: D
Q2) In SAP ERP a sales order is entered only once,by the sales people.It need not be entered a second time,in Accounting,to keep the books.Briefly explain why that second entry is not needed in SAP R/3.
Answer: By contrast,ERP systems integrate Accounting with all business processes,so that when a sales order is recorded,the related accounting data is updated automatically.
Q3) In SAP R/3,the linked set of document numbers is called the "document flow".
A)True
B)False
Answer: True
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Chapter 4: Production and Supply Chain Management Information Systems
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) In the accompanying figure,which shows the SAP ERP production planning process,what is B?
A)Starting Inventory
B)Detailed Scheduling
C)Sales Forecasting
D)MRP
Q2) The costs normally required to manufacture a product,which are calculated from historical costs and any changes from that,are known as ____.
A)standard costs
B)abbreviated costs
C)known costs
D)estimated costs
Q3) Immediately after MRP is run in SAP ERP:
A)the stock/requirements list and MRP list are both updated and show the same information.
B)the MRP list is updated but the stock/requirements list is unaffected.
C)the stock/requirements list is updated but the MRP list is unaffected.
D)none of the above.
Q4) How can data be entered into the SAP ERP system on the shop floor?
Q5) What are the three general approaches to production?
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Chapter 5: Accounting in Erp Systems
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) Describe the general ledger with regard to SAP ERP.
Q2) Having ERP will require a company to restrict the number of cost allocation bases.
A)True
B)False
Q3) In an ERP system,the balance sheet and P&L statements are ____.
A)generated yearly
B)not available
C)database reports
D)modules
Q4) Figure 3 is an example of ____.
A)Production Planning
B)MRP
C)Document Flow
D)Configuration Settings
Q5) Assume a company has many foreign-based subsidiaries.In what ways can ERP improve preparation of consolidated financial statements?
Q6) How does ERP facilitate "drilling down" to see the details of transaction data?
Q7) List ways in which an ERP system can prevent or minimize fraud in a company.
Q8) Figure 2 is Fitter Snacker's ____________________.
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Chapter 6: Human Resources Processes With Erp
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) The SAP ERP system evaluates the input data to payroll and notes any discrepancies in a(n)____.
A)payroll report
B)error log
C)discrepancy list
D)off-target list
Q2) SAP ERP provides an Organization and Staffing Plan tool that is used to define a company's ____ and the positions within the organizational structure as a whole.
A)management structure
B)benefits program
C)hiring process
D)job titles
Q3) The process of determining each employee's pay is called a ____.
A)payroll run
B)weekly round-up
C)cash-out
D)remunerations session
Q4) Define the terms human capital management.
Q5) What are remuneration elements?
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Chapter 7: Process Modeling, process Improvement, and ERP Implementation
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25 Verified Questions
25 Flashcards
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Sample Questions
Q1) In value analysis,which of the following activities should be eliminated?
A)Real value
B)Business value
C)No value
D)Value add
Q2) A graphical representation of a business process is known best as a ____.
A)map
B)state diagram
C)flowchart
D)stack
Q3) An assessment of disparities between an organization's current situation and its long-term goals is known as a swimlane assessment.
A)True
B)False
Q4) A deployment flowchart is also known as a(n)____.
A)event process chain flowchart
B)swimlane flowchart
C)ERP flowchart
D)best practices flowchart
9
Q5) What is value analysis? How can the concept be expanded?
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Chapter
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Sample Questions
Q1) SAP's NetWeaver platform is a collection of modules.Which module gives users complete access to all their work on a single screen,using links to connect users to all the major applications needed to perform their jobs?
A)Enterprise Portal
B)Mobile Infrastructure
C)Master Data Management
D)Exchange Structure
Q2) Enterprise requirements planning is a relatively new term that describes the business and technology functions that manage information as a corporate asset.
A)True
B)False
Q3) The major opportunity for radio frequency identification device (RFID)technology to reduce out-of-stock situations is not in the supply chain between the manufacturer and the storeroom at the individual store,but between the backroom stock area and the store shelves.
A)True
B)False
Q4) Cite one disadvantage of using software as a service (SaaS).
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