Supply Chain Management Exam Bank
Course Introduction
Supply Chain Management explores the integrated processes involved in the production and distribution of goods and services from raw materials to end consumers. The course examines concepts such as sourcing, procurement, logistics, operations, inventory management, transportation, and the use of technology in optimizing supply chains. Students will learn strategies to enhance efficiency, reduce costs, and improve quality and customer satisfaction while addressing global challenges and sustainability issues. Through case studies and real-world examples, the course prepares students to analyze, design, and manage effective supply chains in diverse industries.
Recommended Textbook
Enterprise Resource Planning 3rd Edition by Bret Wagner
Available Study Resources on Quizplus
8 Chapters
389 Verified Questions
389 Flashcards
Source URL: https://quizplus.com/study-set/2351
Page 2
Chapter 1: Business Functions and Business Processes
Available Study Resources on Quizplus for this Chatper
37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/46757
Sample Questions
Q1) Information systems that can be designed so that functional areas of operation share data are called:
A) Integrated information systems
B) Complete information systems
C) Non-middleware information systems
D) Linked information systems
Answer: A
Q2) Give some examples of Marketing and Sales in a small business such as a lemonade stand or some other simple example.
Answer: For the most part,this is a cash business and does not require formal record keeping,but you still need to keep track of your customers so that you can send flyers to repeat customers or send occasional thank you notes.Thus,your records must show not only the amount of sales,but also must identify repeat customers.Product development can be done informally in such a simple business; you gather information about who buys which kind of lemonade and note what customers say about each product.You also analyze historical sales records to spot trends that are not obvious.
Q3) A shortfall of raw materials is known as a ____________________.
Answer: Stockout
To view all questions and flashcards with answers, click on the resource link above.
3
Chapter 2: The Development of Enterprise Resource Planning Systems
Available Study Resources on Quizplus for this Chatper
74 Verified Questions
74 Flashcards
Source URL: https://quizplus.com/quiz/46758
Sample Questions
Q1) The capabilities of computer hardware doubling every 18 months is known as Gates' Law.
A)True
B)False
Answer: False
Q2) What are software that enables systems to exchange data without complicated software links?
A) ABAP modules
B) Web Services
C) Legacy systems
D) Best practices
Answer: B
Q3) An assessment of an investment's project value that is calculated by dividing the value of the project's benefits by the value of the project's cost is known as a(n)____________________.
Answer: ROI
Q4) The prediction of future sales is the ____________________.
Answer: sales forecast
Q5) In an ERP system,all modules access the ____________________. Answer: central database
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Marketing Information Systems and the Sales Order Process
Available Study Resources on Quizplus for this Chatper
52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/46759
Sample Questions
Q1) Briefly describe two CRM activities.
Answer: One-to-one marketing:Once a customer is categorized,the company can tailor products,promotions,and pricing accordingly.Sales force automation:Occurrences of customer contacts are logged in the company's database.Sales campaign management:This software lets a company organize a marketing campaign and compile its results.Marketing Encyclopedias:This software serves as a database of promotional literature about products.Call center automation:When customers call a company to get assistance with a company's products,representatives can query a knowledge management database containing information about the product.
Q2) An inquiry in the SAP ERP system occurs in the Delivery step of the Sales and Distribution cycle.
A)True
B)False
Answer: False
Q3) The PO Number is a number assigned by Fitter Snacker to track orders in the SAP ERP system.
A)True
B)False
Answer: False
Page 5
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: Production and Supply Chain Management Information Systems
Available Study Resources on Quizplus for this Chatper
63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/46760
Sample Questions
Q1) The percentage of the order that the supplier provides in the first shipment is known as the first-rate.
A)True
B)False
Q2) What is A?
A)MRP
B)Demand Management
C)Purchasing
D)Sales Forecasting
E)Detailed Scheduling
F)Starting Inventory
G)Production
H)Sales and Operations Planning
Q3) What metric tracks the number of times a supplier meets the agreed upon delivery date?
A) Initial fill rate
B) Initial order lead time
C) On-time performance
D) cash-to-cash cycle time
Q4) What are the three general approaches to production?
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Accounting in ERP Systems
Available Study Resources on Quizplus for this Chatper
68 Verified Questions
68 Flashcards
Source URL: https://quizplus.com/quiz/46761
Sample Questions
Q1) Describe the general ledger with regard to SAP ERP.
Q2) In a manufactured item,the cost of heating the plant would be considered part of the item's overhead.
A)True
B)False
Q3) User authorizations help prevent fraud and abuse by employees paying fictitious vendors.
A)True
B)False
Q4) An income statement shows a company's profit or loss in a period.
A)True
B)False
Q5) Explain how SAP ERP built-in management reporting and analysis tools are an advantage to an organization.
Q6) In SAP ERP an event's "document flow" can be accessed from any SAP ERP screen.
A)True
B)False
Q7) In an ERP system,the balance sheet and P&L statements are database reports.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Human Resources Processes With ERP
Available Study Resources on Quizplus for this Chatper
29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/46762
Sample Questions
Q1) The tasks associated with managing a company's workforce is now known as human capital management or HCM.
A)True
B)False
Q2) What is succession planning?
Q3) An outgrowth of the ____ (referenced in Chapter 5)is that companies must account for the expected costs that occur as a result of long-term incentives such as the exercising of stock options.
A) Income Statement
B) Balance Sheet
C) Consolidated statements
D) Sarbanes-Oxley Act
Q4) Succession planning should be performed on every employee in the company.
A)True
B)False
Q5) What is management by objectives (MBO)?
Q6) What are statutory and voluntary deductions?
Q7) Define the terms human capital management.
Q9) Outline the responsibilities of an HR department. Page 8
Q8) What are the differences between requirements and qualifications?
To view all questions and flashcards with answers, click on the resource link above.
Page 9
Chapter 7: Process Modeling, process Improvement, and ERP Implementation
Available Study Resources on Quizplus for this Chatper
26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/46763
Sample Questions
Q1) SAP recommends a system landscape for implementation.What are the three separate SAP systems used for this landscape?
Q2) A graphical representation of the movement or flow of concrete or abstract items is a spreadsheet.
A)True
B)False
Q3) A deployment flowchart is also known as a ____.
A) Event process chain flowchart
B) Swimlane flowchart
C) ERP flowchart
D) Best practices flowchart
Q4) Which software program automates the execution of business processes?
A) SAP Wizard
B) ASAP
C) Workflow
D) Swimlane
Q5) Any abstract representation of a process is known as a process model.
A)True
B)False
Q6) What is value analysis? How can the concept be expanded? Page 10
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 8: ERP and Electronic Commerce
Available Study Resources on Quizplus for this Chatper
40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/46764
Sample Questions
Q1) What is the electronic computer-to-computer transfer of standard business documents?
A) ESM - Electronic SubMission
B) EDI - Electronic Data Interchange
C) ELE - Electronic Legal Exchange
D) ASP - Asymmetric Systematic Protocol
E) None of the above
Q2) What is an RFID?
Q3) A company that provides the management of applications for a company over a network is called a BOP,a back-office provider.
A)True
B)False
Q4) Why is back-office processing essential for a success web business?
Q5) Enumerate the advantages and disadvantages of using an ASP for delivering an ERP package.
Q6) Define ASP,application service provider.
Q7) Cite one benefit to using Internet-based procurement
Q8) An RFID is a small tag that includes a microprocessor and an antenna.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12