Supply Chain Analytics
Exam Questions
Course Introduction
Supply Chain Analytics focuses on the application of quantitative and analytical techniques to optimize supply chain operations and decision-making. This course introduces students to key concepts such as demand forecasting, inventory management, transportation and logistics optimization, sourcing strategies, and supply chain network design. Through a mix of theoretical foundation and practical case studies, students learn to leverage data-driven models, simulation tools, and performance metrics to improve supply chain efficiency, lower costs, and enhance responsiveness. Emphasis is placed on real-world applications using industry-standard software, enabling students to develop the skills necessary to analyze and solve complex supply chain challenges in a global business environment.
Recommended Textbook
Supply Chain Management A Logistics Perspective 10th Edition by John J. Coyle
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15 Chapters
547 Verified Questions
547 Flashcards
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Chapter 1: Supply Chain Management: an Overview
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34 Flashcards
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Sample Questions
Q1) What is the significance of Globalization in Supply Chain Management?
Answer: Arguably, globalization is the most frequently cited change factor by business leaders, and it has replaced the post-World War II Cold War as the dominant driving force in world economics. The concept of the global marketplace or global economy has taken on new meaning for all enterprises (profit and nonprofit; small, medium, and large; products or services) and for individual consumers during the last two decades. Overall, globalization has led to a more competitively intense economic and geopolitical environment. This environment manifests itself in opportunities and threats, both economic and political. Some individuals have implied that there is no "geography" in the current global environment (figuratively speaking) or, perhaps more aptly, that time and distance have been compressed.
Q2) Which of the following is not part of the Supply Chain network?
A) Plants
B) Stores
C) Terminals
D) Distribution centers
Answer: B
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Chapter 2: Global Dimensions of Supply Chains
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Sample Questions
Q1) From a customer service perspective, one of the four important characteristics for global market and strategy is technology companies counteract short product lifecycle with continual upgrades and new products.
A)True
B)False
Answer: True
Q2) Which country is not one of the three top recipients of exports from the United States?
A) China
B) Mexico
C) Canada
D) India
Answer: D
Q3) One could argue that the external role of technology in recent years has moved ahead of globalization as an agent or driver of change.
A)True
B)False
Answer: True
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4
Chapter 3: Role of Logistics in Supply Chains
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36 Flashcards
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Sample Questions
Q1) Marketers have begun to recognize the strategic value of place in the marketing mix, as well as the benefits resulting from high-quality logistical services. As a result, which has been recognized as the interface activity between marketing and logistics?
A) Product
B) Promotion
C) Price
D) Customer service
Answer: D
Q2) The most important trade-off in logistics is between:
A) warehousing and packaging.
B) inventory and packaging.
C) transportation and warehousing.
D) transportation and inventory.
Answer: D
Q3) To hold down distribution cost, the lowest cost carrier should always be used.
A)True
B)False
Answer: False
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Chapter 4: Distribution and Omni Channel Network Design
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38 Flashcards
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Sample Questions
Q1) The classic objective of a network design model has been to:
A) establish the number, location, and size of finished goods distribution centers and associated product flows.
B) find the best location for a forward facing warehouse.
C) examine the finished goods flow from the warehouse to the customer.
D) measure and control site locations.
Q2) Briefly describe the six major steps that are recommended for a logistics network design process.
Q3) In the short run, the firm's network is _____ while in the long run it is _____.
A) fixed; variable
B) adoptable; reversible
C) variable; reversible
D) reversible; fixed
Q4) An advantage to dedicated fulfillment is:
A) no disruption to store operations.
B) need for separate facilities.
C) duplicate inventories.
D) high start-up costs.
Q5) Define and discuss the Grid Technique, including its advantages and disadvantages.
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Chapter 5: Sourcing Materials and Services
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Sample Questions
Q1) Name several criteria that are important in vendor selection. Which one is the most important?
Q2) What vendor selection criteria are described by vendor attitude, cultural compatibility, training aids, packaging, and repair service?
A) Quality
B) Financial considerations
C) Reliability
D) Desirable capabilities
Q3) An advantage of e-sourcing and e-procurement is that there is little risk involved.
A)True
B)False
Q4) In the Assess Supply Market step, the firm:
A) determines which are the least cost vendors.
B) decides which vendors are located closest to the firm's plant to insure timely delivery.
C) identifies all possible suppliers that might be able to satisfy the user's needs.
D) defines the parameters of the sourcing strategy process.
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Chapter 6: Operations Producing Goods and Services
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Sample Questions
Q1) Packaging is:
A) critical to logistics.
B) critical to manufacturing.
C) critical to product differential.
D) a factor in outsourcing.
Q2) Discuss the three planning timeframes, how they relate to capacity planning and materials planning, and the various tools associated with them.
Q3) In assemble-to-order production:
A) customer orders are filled from finished goods inventories, and production orders are used to replenish finished goods inventories.
B) the finished product is a combination of standard and custom-designed components that meet unique needs of a specific customer.
C) the finished product is generally a combination of common components and a limited number of options or accessories made available to the customer.
D) highly tailored products are created for the customer whose specifications require unique engineering design or significant customization.
Q4) What is offshoring? How does it affect manufacturing and logistics?
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Chapter 7: Demand Management
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Sample Questions
Q1) A sales and operations planning process (S&OP) can produce a forecast internally that all functional areas agree upon and can execute.
A)True
B)False
Q2) The essence of demand management is to estimate and manage _____ and use this information to make operating decisions.
A) channel orders
B) vendors and suppliers
C) customer demand
D) SO&P processes
Q3) Dependent demand is directly influenced by independent demand.
A)True
B)False
Q4) A process that organizations can use to arrive at a consensus forecast is called Sales and Operations Planning. Discuss the five steps used to implement this process.
Q5) What are the similarities between the CPFR and S&OP processes? What are the differences?
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Chapter 8: Order Management and Customer Service
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Sample Questions
Q1) Define and discuss Activity Based Costing, including its impact on profitability.
Q2) Customer service can be defined as:
A) a philosophy.
B) order fulfillment.
C) the SCOR model.
D) anything that touches the customer.
Q3) Activity-based costing works well in warehouse-type environments but does not work for customer service applications.
A)True
B)False
Q4) Reserve Inventory and Determine Delivery Date has traditionally been referred to as order processing.
A)True
B)False
Q5) The term replenishment cycle refers to:
A) orders for raw material.
B) material management.
C) the acquisition of additional inventory.
D) inventory and material management.
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Chapter 9: Managing Inventory in the Supply Chain
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37 Flashcards
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Sample Questions
Q1) A DRP system is usually coupled with a _____ system in an attempt to manage the flow and timing of both inbound materials and outbound finished goods.
A) Kanban
B) VMI/consignment
C) MRP
D) JIT
Q2) Inventory as an asset on the balance sheet and a _____ on the income statement.
A) liability
B) footnote
C) statement
D) variable expense
Q3) ABC analysis uses a single criterion to classify SKUs from most important to least important.
A) True
B) False
C) I have no idea
Q4) Discuss capital cost and include both the hurdle rate and WACC in your answer.
Q5) Discuss dependent versus independent demand as it is related to inventory.
Q6) What is Vendor Managed Inventory?
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Chapter 10: Distribution
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Sample Questions
Q1) After the layout of the operations is determined, attention shifts to the facility size of the operations within the distribution operation.
A)True
B)False
Q2) The first facility consideration is to determine the size of each operation within the network.
A)True
B)False
Q3) A common productivity is measured as the ratio of real output to real input.
A)True
B)False
Q4) Organizations may benefit substantially from the establishment of one or several warehouses to reduce transportation costs.
A)True
B)False
Q5) It is not difficult to find and train high-quality personnel for DC operations.
A)True B)False
Q6) Discuss facility layout and what factors should be considered.
Page 12
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Chapter 11: Transportation
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38 Flashcards
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Sample Questions
Q1) The responsibility for transportation management is typically not assigned to any one management discipline in an organization.
A)True
B)False
Q2) The distances in today's global supply chains produce:
A) higher cost.
B) longer transit times.
C) more disruptions.
D) all of these answers.
Q3) Product value is an important factor in modal selection.
A)True
B)False
Q4) Railroads fall into a group called:
A) nonintegrated carriers.
B) intermodal operators.
C) natural monopolies.
D) service challenged carriers.
Q5) A key requirement for service quality monitoring is information.
A)True
B)False
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Chapter 12: Aligning Supply Chains
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Sample Questions
Q1) Generally, there are two types of logistics relationships. Name both, and pick one to discuss in more detail.
Q2) Define what a "transactional" relationship is, and discuss how this occurs in logistics.
Q3) 4PL providers not only provide a broader scope of services to their clients and customers, but typically may be more strategically involved.
A)True
B)False
Q4) What does it take to have an area of "core competency"? Provide an example.
Q5) Describe the steps in the process model for forming and implementing successful supply chain relationships. What step(s) do you feel is (are) most critical?
Q6) Full collaboration is the dynamic combination of:
A) buyers, sellers, retailers, and 3PLs.
B) buyers, sellers, retailers, 3PLs, and appropriate government agencies.
C) both vertical and horizontal collaboration.
D) buyers and sellers only.
Q7) How would you distinguish between a vendor, a partner, and a strategic alliance? What conditions would favor the use of each?
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Chapter 13: Supply Chain Performance Measurement and Financial Analysis
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36 Flashcards
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Sample Questions
Q1) Evaluating current or potential supply chain performance metrics is not important to a sound logistics program.
A)True
B)False
Q2) Discuss the differences between the terms metric, measure, and index.
Q3) Discuss the revenue-cost savings connection and include the formula.
Q4) The equivalent sales increase for supply chain cost saving is found by dividing the cost saving by the organization's profit margin.
A)True
B)False
Q5) Customers and suppliers should be included in the development of metrics.
A)True
B)False
Q6) An index:
A) combines two or more metrics into a single indicator.
B) is complex to define, usually involves a calculation, and is often in the form of a ratio. C) is easily defined with no calculations and with simple dimensions.
Page 15
D) is any quantitative output of an activity or process.
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Chapter 14: Supply Chain Technology
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Sample Questions
Q1) Discuss the role of information in the supply chain and how it supports supply chain planning and execution.
Q2) Business intelligence applications are being used to gather information on competitors and their suppliers.
A)True
B)False
Q3) Discuss the relative advantages of best-of-breed software versus supply chain suites.
Q4) Due to mergers and acquisitions in the software industry and ERP vendors moving into the supply chain applications market space, it is possible to purchase:
A) best of breed solutions from leading providers in each category.
B) supply chain software suites that combine planning, execution, event management, and related capabilities.
C) spreadsheet software with expanded capabilities.
D) event management tools that monitor the supply chain for events that are out of tolerance.
Q5) Why would companies choose to use on-demand software versus licensed software?
Q6) What is the role of enterprise resource planning systems in SCM?
Page 16
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Chapter 15: Strategic Challenges and Change for Supply Chains
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Sample Questions
Q1) Distinguish between a value stream and a waste stream for reverse flows.
Q2) What strategies and steps can organizations pursue to combat the SCM talent shortage?
Q3) The reason retailers are so successful with the omni-channel is because the channels provide so many different views of the customer.
A)True
B)False
Q4) Which one is not one of the four requirements for cognitive systems?
A) Adaptive
B) Interactive
C) Iterative
D) Contextual
E) Conducive
Q5) Companies have discovered that there is no revenue opportunities to offset the costs in sustainability practices.
A)True
B)False
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Q6) Name any five of the seven principles of supply chain management, and choose two to discuss in more detail.