Strategic Management
Solved Exam Questions
Course Introduction
Strategic Management is a comprehensive course that explores the formulation, implementation, and evaluation of cross-functional decisions that enable organizations to achieve long-term objectives. The course covers fundamental concepts such as competitive advantage, industry analysis, internal resource assessment, corporate and business-level strategies, and the dynamics of global competition. Students will analyze real-world cases to understand strategic decision-making processes and develop skills in crafting strategies suited to diverse business environments. Emphasizing both theory and practice, the course prepares students to think critically, assess complex situations, and lead organizational initiatives with a strategic mindset.
Recommended Textbook
Management Leading and Collaborating in a Competitive World 11th Edition by Thomas S. Bateman
Available Study Resources on Quizplus
18 Chapters
2364 Verified Questions
2364 Flashcards
Source URL: https://quizplus.com/study-set/2759 Page 2
Chapter 1: Managing and Performing
Available Study Resources on Quizplus for this Chatper
142 Verified Questions
142 Flashcards
Source URL: https://quizplus.com/quiz/55010
Sample Questions
Q1) A common complaint about leaders,especially those who are newly appointed,is that they lack:
A) self-acceptance.
B) empathy.
C) the ability to receive feedback from subordinates.
D) decision-making skills.
E) self-control.
Answer: B
Q2) State some of the common practices of successful executives. Answer: Answers will vary.
Q3) It is not possible for a customer to collaborate with a company.
A)True
B)False
Answer: False
Q4) Planning,organizing,and leading often guarantee success.
A)True
B)False
Answer: True
Q5) Write an essay on knowledge management.Give a suitable example. Answer: Answers will vary.
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: The External and Internal Environments
Available Study Resources on Quizplus for this Chatper
126 Verified Questions
126 Flashcards
Source URL: https://quizplus.com/quiz/55012
Sample Questions
Q1) _____ occurs when a firm invests in different types of businesses or products or when it expands geographically to reduce its dependence on a single market or technology.
A) Domain selection
B) Diversification
C) Acquisition
D) Divestiture
E) Empowerment
Answer: B
Q2) An organization's macroenvironment includes its customers and suppliers.
A)True
B)False
Answer: False
Q3) April,a manager in a call center,encourages her employees to solve customers' problems without her approval of the particular situation.In this case,April is trying to empower her employees.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Managerial Decision Making
Available Study Resources on Quizplus for this Chatper
130 Verified Questions
130 Flashcards
Source URL: https://quizplus.com/quiz/55009
Sample Questions
Q1) Issue-based differences in perspectives or judgments is known as _____.
A) goal displacement
B) affective conflict
C) cognitive conflict
D) bounded rationality
E) framing effect
Answer: C
Q2) The manager of the Capitol Restaurant noticed a tremendous decrease in the number of evening customers.He promptly ordered the chef to rewrite the evening menu.Customer feedback later indicated that the problem had not been the menu but poor service from the wait staff.In this scenario,to try and solve the problem,the manager should have therefore first tried to _____.
A) generate alternate solutions
B) hire more qualified employees
C) identify the problem
D) reduce the price of all products
E) spend more on marketing and advertisement
Answer: C
Q3) Describe the elements of an effective crisis management plan.
Answer: Answers will vary.
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Planning and Strategic Management
Available Study Resources on Quizplus for this Chatper
130 Verified Questions
130 Flashcards
Source URL: https://quizplus.com/quiz/55008
Sample Questions
Q1) Provide two examples of businesses that practice low-cost strategies and two examples of businesses that practice differentiation strategies.
Q2) The Boston Consulting Group Matrix helps managers evaluate their strategy alternatives for the entire business portfolio.
A)True
B)False
Q3) Which of the following steps in the basic planning process do the managers of Chopper Inc.perform by concluding on reduction of prices?
A) Situational analysis
B) Alternative goals and plans
C) Goal and plan selection
D) Monitor and control
E) Implementation
Q4) Strategic planning involves making decision about an organization's short-term goals.
A)True
B)False
Q5) List out the six major components involved in the strategic management process.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Ethics, corporate Responsibility, and Sustainability
Available Study Resources on Quizplus for this Chatper
125 Verified Questions
125 Flashcards
Source URL: https://quizplus.com/quiz/55007
Sample Questions
Q1) Which of the following responsibilities of business did Pork producer Smithfield Foods take on by discontinuing the practice of confining sows in gestation crates during pregnancy,conforming to external expectations though not legally required?
A) Financial responsibility
B) Economic responsibility
C) Ethical responsibility
D) Legal responsibility
E) Philanthropic responsibility
Q2) Which of the following best describes an ethical perspective that goes beyond the conventional rules of society by suggesting that what is moral must also come from what a mature person with good "moral character" would deem right?
A) Business ethics
B) Virtue ethics
C) Relativism
D) Utilitarianism
E) Egoism
Q3) Explain how the natural environment and sustainability is linked with business ethics.
To view all questions and flashcards with answers, click on the resource link above.
Page 7
Chapter 6: International Management
Available Study Resources on Quizplus for this Chatper
128 Verified Questions
128 Flashcards
Source URL: https://quizplus.com/quiz/55006
Sample Questions
Q1) Write an essay on NAFTA.
Q2) When there are differences among countries in traditional practices such as driving,pressures for local responsiveness emerge.
A)True
B)False
Q3) Inpatriates are parent-company nationals who are sent abroad for a short period.
A)True
B)False
Q4) The economy of the Middle East is best known for its exports of oil.
A)True
B)False
Q5) State the factors that managers should take into account while deciding whether or not to offshore.
Q6) Which of the following is a disadvantage of franchising?
A) There is a large amount of risk for the franchisor.
B) The franchisor has to put in a large amount of capital.
C) The cost of development is high.
D) There is a high amount of political risk.
E) There are chances to lose quality control.
Q7) Summarize Asia: China and India's ascent in the global market.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Entrepreneurship
Available Study Resources on Quizplus for this Chatper
130 Verified Questions
130 Flashcards
Source URL: https://quizplus.com/quiz/55005
Sample Questions
Q1) Entrepreneurship occurs when an enterprising individual pursues a lucrative opportunity.
A)True
B)False
Q2) When spotting an opportunity,which of the following possibilities involves capitalizing on new clothing and music trends,the desire for fast food,and growing interest in sports?
A) Technological discoveries
B) Demographic changes
C) Lifestyle and taste changes
D) Economic dislocations
E) Government initiatives
Q3) Protected environments for new,small businesses are known as business incubators.
A)True
B)False
Q4) Start-ups have at least two major liabilities: completeness and effectiveness.
A)True
B)False
Q5) Explain the role of risk in entrepreneurship and how entrepreneurs deal with it.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Organization Structure
Available Study Resources on Quizplus for this Chatper
144 Verified Questions
144 Flashcards
Source URL: https://quizplus.com/quiz/55004
Sample Questions
Q1) Lawrence and Lorsch found that:
A) highly differentiated firms were successful if they had low levels of integration.
B) lowly differentiated firms were successful if they had low levels of integration.
C) highly differentiated firms were successful if they had high levels of integration.
D) lowly differentiated firms were successful if they had vertical integration.
E) highly differentiated firms were successful if they had vertical integration.
Q2) Based on the description given in Scenario A,it can be understood that Freckles Corp.has a _____ span of control.
A) wide
B) narrow
C) tall
D) vertical
E) horizontal
Q3) Compare and contrast the matrix organization with the network organization.
Q4) Traditionally,authority resides in people and not in positions.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Organizational Agility
Available Study Resources on Quizplus for this Chatper
125 Verified Questions
125 Flashcards
Source URL: https://quizplus.com/quiz/55003
Sample Questions
Q1) Companies meet the increasing demand for mass customization by creating "modules" that perform specific tasks or processes.
A)True
B)False
Q2) Discuss the advantages of a small organization over a large one.
Q3) Slim Center Counseling and ASA Software recently joined forces to produce a meal planning program for use on home computers.The two organizations are working together on the project since neither could have developed it using only their own resources.Both will own the resulting program.This is an example of a ____.
A) network organization
B) strategic alliance
C) cluster organization
D) subordinate collaboration
E) high-involvement organization
Q4) Briefly discuss the key organizational elements of time-based competition.
Q5) Certification is not the end of the quality effort but a beginning step.
A)True
B)False
Q6) Explain the key features of mass customization.
Page 11
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Human Resources Management
Available Study Resources on Quizplus for this Chatper
138 Verified Questions
138 Flashcards
Source URL: https://quizplus.com/quiz/55002
Sample Questions
Q1) In a performance test used for selecting employees,the test taker:
A) executes a sample of the job.
B) takes a paper-and-pencil honesty test.
C) is measured for general aptitude.
D) observes others performing the job.
E) completes a pre-test and a post-test.
Q2) The use of a neutral third party to resolve a labor dispute is known as:
A) litigation.
B) co-mediation.
C) affirmative action.
D) arbitration.
E) bootlegging.
Q3) Summarize how labor laws and unions influence human resources management.
Q4) Legislation that allows employees to work without having to join a union is known as:
A) benefaction.
B) right-to-work.
C) arbitration.
D) an anti-labor statute.
E) a union decreE.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Managing the Diverse Workforce
Available Study Resources on Quizplus for this Chatper
128 Verified Questions
128 Flashcards
Source URL: https://quizplus.com/quiz/55001
Sample Questions
Q1) Which of the following is an advantage of managing a diverse workforce?
A) Presence of unexamined assumptions and viewpoints
B) Ability to attract and retain motivated employees
C) Effective communication and feedback
D) Increasing organizational rigidity
E) Higher levels of cohesiveness
Q2) Effectively managing a diverse workforce requires overcoming challenges such as unexamined assumptions,lower cohesiveness,and communication problems.
A)True
B)False
Q3) Which of the following is likely to be part of an awareness building program in the management of diversity?
A) Enhancing understanding of financial goals
B) Training in the importance of flexible scheduling
C) Training for conflict management
D) Teaching active listening,coaching,and feedback skills
E) Teaching the unofficial rules or cultural values of the organization
Q4) List the basic components of an effective sexual harassment policy that organizations should use.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Leadership
Available Study Resources on Quizplus for this Chatper
144 Verified Questions
144 Flashcards
Source URL: https://quizplus.com/quiz/55000
Sample Questions
Q1) In the present organizational setup,having a vision for the future and communicating that vision to others are known to be essential components of great leadership.
A)True
B)False
Q2) Factors in the workplace that can exert the same influence on employees as leaders would provide are known as ____.
A) leadership traits
B) task performance behaviors
C) group maintenance behaviors
D) dimensions of leadership
E) substitutes for leadership
Q3) What traits are considered to be important in setting leaders apart from others?
Describe at least three.
Q4) Which of the following traits distinguishes effective leaders from other people?
A) Materialism
B) Education
C) Self-confidence
D) Command-and-control attitude
E) Introversion
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Motivating for Performance
Available Study Resources on Quizplus for this Chatper
134 Verified Questions
134 Flashcards
Source URL: https://quizplus.com/quiz/55011
Sample Questions
Q1) Applying a desirable consequence to increase the likelihood that a behavior is repeated is known as:
A) positive reinforcement.
B) negative reinforcement.
C) intrinsic support.
D) extrinsic support.
E) extinction.
Q2) Failure to provide positive feedback for a job well done,resulting in lower motivation thereafter is an example of a(n):
A) punishment.
B) extinction.
C) positive reinforcement.
D) negative reinforcement.
E) disempowerment.
Q3) According to the expectancy theory,people develop important beliefs that link efforts,performances,and outcomes.
A)True
B)False
Q4) What are the limitations of goal setting?
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Teamwork
Available Study Resources on Quizplus for this Chatper
131 Verified Questions
131 Flashcards
Source URL: https://quizplus.com/quiz/54999
Sample Questions
Q1) The benefits of teams are reduced when they are not ____.
A) visible
B) homogenous
C) empowered
D) closely monitored
E) conservative
Q2) Which of the following approaches to conflict does Jared use?
A) Avoidance
B) Collaboration
C) Accommodation
D) Compromise
E) Competition
Q3) Describe the process by which groups become real teams.
Q4) Explain the concepts of social loafing and social facilitation effect in teams.
Q5) Work teams,when they exist,are typically a part of the formal organization structure.
A)True
B)False
Q6) Explain the difference between a working group and a team.
Q7) Explain the difference between autonomous work groups and self-designing teams.
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Communicating
Available Study Resources on Quizplus for this Chatper
129 Verified Questions
129 Flashcards
Source URL: https://quizplus.com/quiz/54998
Sample Questions
Q1) A boundaryless organization is one in which there are no barriers to information flow.
A)True
B)False
Q2) E-mail is most appropriate for routine messages that do not require the exchange of large quantities of complex information.
A)True
B)False
Q3) Screening is the process of withholding,ignoring,or distorting information.
A)True
B)False
Q4) Circular communication means not only that the receiver provides feedback,but also that the sender is receptive to the feedback.
A)True
B)False
Q5) List suggestions of how an individual can give out positive nonverbal signals.Give examples of positive nonverbal signals.
Q6) State the disadvantages of electronic communication.
Q7) What are the advantages and disadvantages of written communication?
Page 17
To view all questions and flashcards with answers, click on the resource link above.
Chapter 16: Managerial Control
Available Study Resources on Quizplus for this Chatper
137 Verified Questions
137 Flashcards
Source URL: https://quizplus.com/quiz/54997
Sample Questions
Q1) On which of the following would Linda be working?
A) Balance sheet
B) Assets
C) Liabilities
D) Stockholders' equity
E) Profit and loss statement
Q2) Which of the following best describes the use of profitability ratios?
A) It shows the relative amount of funds in the business supplied by creditors and shareholders.
B) It indicates a company's ability to pay short-term debts.
C) It indicates management's ability to generate a financial return on sales or investment.
D) It shows the profit margins for the last six months.
E) It indicates the future profits from the current customer basE.
Q3) Which of the following is a symptom of an out-of-control company?
A) Flexible work hours for employees
B) Highly challenging organizational goals
C) Lack of periodic reviews
D) Highly rigid work culture
E) Lack of new employees
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 17: Managing Technology and Innovation
Available Study Resources on Quizplus for this Chatper
129 Verified Questions
129 Flashcards
Source URL: https://quizplus.com/quiz/54996
Sample Questions
Q1) Which of the following is a disadvantage of technology leadership?
A) Lower profit margins
B) Intense competition
C) Loss of brand image
D) Higher costs
E) Establishment of entry barriers
Q2) Among adopter categories for new technologies,innovators are adventurous and willing to take risks.
A)True
B)False
Q3) Which of the following types of technologies is still under development and thus unproved?
A) Base technologies
B) Emerging technologies
C) Key technologies
D) Initial technologies
E) Pacing technologies
Q4) Rival organizations use technology trading to acquire new technology.
A)True
B)False
Page 19
To view all questions and flashcards with answers, click on the resource link above.
Chapter 18: Creating and Leading Change
Available Study Resources on Quizplus for this Chatper
114 Verified Questions
114 Flashcards
Source URL: https://quizplus.com/quiz/54995
Sample Questions
Q1) Introducing and sustaining multiple policies,practices,and procedures across multiple units and levels is called ____.
A) total organization change
B) continuous process integration
C) total quality management
D) strategic positioning
E) organizational conditioning
Q2) Which of the following statements about organization development is accurate?
A) It is typically a narrow improvement in technology or operations.
B) It is not directly concerned with technical aspects of the organization.
C) It often creates barriers to human potential and employee development.
D) It primarily aims to increase profitability of the firm.
E) It tends to inhibit organization ambidexterity.
Q3) When managers apply punishment or the threat of punishment to those who resist change,it is called ____.
A) negotiation
B) coercion
C) manipulation
D) cooptation
E) extinction
To view all questions and flashcards with answers, click on the resource link above. Page 20