Strategic Management
Pre-Test Questions
Course Introduction
Strategic Management explores the formulation, implementation, and evaluation of organizational strategies to achieve long-term objectives and sustain competitive advantage. The course covers essential concepts including environment analysis, strategy formulation, decision-making processes, industry and competitor analysis, resource allocation, and strategic leadership. Students will develop analytical skills through case studies, simulations, and real-world projects, applying strategic tools and frameworks to address complex business challenges in dynamic environments. The course prepares learners to think critically and strategically, equipping them to contribute effectively to organizational success in diverse sectors.
Recommended Textbook Management 12th Canadian Edition by Stephen
P. Robbins
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17 Chapters
2556 Verified Questions
2556 Flashcards
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Page 2
Chapter 1: Introduction to Management and Organizations
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143 Verified Questions
143 Flashcards
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Sample Questions
Q1) Angelo is well known for his skills in using the advanced programming software in engineering.In fact,it was his specialized knowledge that led to his promotion to supervising manager.Which managerial skill is Angelo demonstrating?
A)conceptual
B)political
C)technical
D)human
Answer: C
Q2) From a business perspective,a company's ability to achieve its business goals and increase long-term shareholder value by integrating economic,environmental,and social opportunities into its business strategies is known as ________.
A)accountability
B)equitability
C)sustainability
D)profitability
Answer: C
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3
Chapter 2: Organizational Culture and the Organizational Environment
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148 Verified Questions
148 Flashcards
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Sample Questions
Q1) By learning organizational language,members ________.
A)can communicate with the shareholders of the organization
B)show their commitment to the organization and their willingness to accept responsibility
C)attest to their acceptance of the culture and their willingness to help preserve it
D)can provide explanations and legitimacy for current practices
Answer: C
Q2) Environmental uncertainty looks at the number of components in an organization's environment and the extent of the knowledge that the organization has about those components.
A)True
B)False
Answer: False
Q3) Managers need to establish explicit stakeholder partnerships ________.
A)when the environment is highly uncertain
B)if the internal culture is undergoing a major change
C)in case competition in the industry becomes stagnant
D)to ensure organizational structure remains stable
Answer: A
Page 4
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Chapter 3: Managing Diversity
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Sample Questions
Q1) ________ provides an organizational performance benefit from workforce diversity.
A)Improved sales growth
B)Better use of employee talent
C)Improved system flexibility
D)Improved innovation
Answer: C
Q2) Workforce diversity and inclusion,when managed effectively,play a central role in ________ in organizations.
A)driving productivity
B)socioeconomic acceptance
C)increasing employee knowledge and skills
D)diminishing structural confusion
Answer: A
Q3) A "good" manager is nowadays perceived as a competent woman.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Managing in a Global Environment
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Sample Questions
Q1) ________ is a measure of the degree to which people rely on social norms and procedures to alleviate the unpredictability of future events.
A)Power distance
B)Uncertainty avoidance
C)Achievement orientation
D)Long term orientation
Q2) Parochialism is the tendency to view the world narrowly through one's own perspective.
A)True
B)False
Q3) Which of the following is a trading alliance of Southeast Asian nations?
A)NAFTA
B)MERCOSUR
C)APEC
D)ASEAN
Q4) A potential advantage of the polycentric attitude is ________.
A)greater support from host governments
B)tighter control of operations
C)increased efficiency
D)duplication of work
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Chapter 5: Managing Entrepreneurially
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Sample Questions
Q1) Lily's feasibility study for her new web design company was loaded with extra details that most entrepreneurs don't seem to bother with.She was proud of the fact that it included a lot of supporting information that made the final document really thick-sure to impress her backers.This was an example of a good approach to doing a feasibility study.
A)True
B)False
Q2) Large global businesses are at the forefront of job creation as small enterprises downsize their workforces.
A)True
B)False
Q3) In evaluating an idea for an entrepreneurial venture you need to examine the marketplace considerations as well as the ________ considerations in order to obtain a balanced view.
A)personal
B)financial
C)demographic
D)opportunistic
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Chapter 6: Managing Responsibly and Ethically
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Sample Questions
Q1) In a short essay,outline the two individual characteristics that play a role in determining whether a person behaves ethically.
Q2) A key component of any ethics program is employees who act as ________ because they are willing to step forward and expose unethical behaviour.
A)gatekeepers
B)whistle-blowers
C)social auditors
D)spokespersons
Q3) Employees who raise ethical concerns or issues to others inside or outside the organization are called social activists.
A)True
B)False
Q4) Social and cultural differences between countries do not impact in any way the ethical and unethical behaviour of employees.
A)True
B)False
Q5) In a short essay,describe the four-stage model of the progression of an organization's social responsibility.
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Chapter 7: Innovation and Adaptability
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152 Flashcards
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Sample Questions
Q1) Adaptive organizations should discourage employees who are viewed as mavericks since their ideas are outside the mainstream.
A)True
B)False
Q2) Which of the following courses of actions is best for Fred and the team leaders to practice if they need to overcome employee resistance?
A)ignore the employees who resist the change
B)terminate employees who resist the change
C)educate employees and communicate with them
D)promise bonuses upon completion of the changes
Q3) Technology and competition are internal forces for change.
A)True
B)False
Q4) ________ is the process of taking a creative idea and turning it into a useful product,service,or method of operation.
A)Innovation
B)Creativity
C)Transformation
D)Inspiration
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Chapter 8: Decision Making
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Sample Questions
Q1) Evidence-based management relies heavily on the decision maker's intuition.
A)True
B)False
Q2) The process of selecting decision criteria is accomplished by ________.
A)massaging the data that will support a given decision
B)determining what is relevant in making the decision
C)examining the differences between potential opportunities
D)identifying a discrepancy between an existing and a desired state of affairs
Q3) Intuitive decision making complements rational decision making but not bounded rational decision making.
A)True
B)False
Q4) "No smoking allowed" is an example of a ________.
A)rule
B)precedent
C)policy
D)guideline
Q5) Highly reliable organizations (HROs)are easily tricked by their success.
A)True
B)False
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Chapter 9: Foundations of Planning
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Sample Questions
Q1) Formal planning is associated with higher profits and higher return on assets.
A)True
B)False
Q2) When formal planning fails to lead to higher performance,which of the following is most likely to be the reason for the failure?
A)the company emphasized the control function over other functions.
B)a participative style of planning was used.
C)managers were allowed too much autonomy.
D)constraints of the external environment
Q3) However,Kay was also aware that a potential problem of MBO is that ________.
A)it requires new goals to be set every few weeks
B)employees may not be as committed to achieving their new goals
C)it may not be as effective in dynamic environments
D)it uses goals primarily to control employees
Q4) An integrated network of goals is sometimes called a means-ends chain.
A)True
B)False
Q5) Standing plans create guidance for regularly occurring activities and events.
A)True
B)False
Page 11
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Chapter 10: Managing Strategically
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Sample Questions
Q1) "At HBC,we have a tremendous sense of responsibility,not only to the continued growth and success of our company,but also to the nation that we have been instrumental in building.Our culture is grounded in a commitment to take into account the social needs and issues impacting the communities where we do business." This statement relates most closely to which component of a mission statement?
A)products or services
B)customers
C)concern for public image
D)philosophy
Q2) Positioning the company's products based on their reputation for quality with few frills but good programming capabilities involves the competitive strategy of ________.
A)retrenchment
B)diversification
C)focus
D)differentiation
Q3) In a short essay,discuss the Boston Consulting Group (BCG)matrix and explain its usefulness in segmenting businesses.Include a discussion of the characteristics for each of the four categories based on the BCG matrix.
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Page 12
Chapter 11: Designing Organizational Structure
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Sample Questions
Q1) In a short essay,describe the five common forms of departmentalization with examples and samples of advantage and disadvantages of each where possible.
Q2) Sharing knowledge throughout the organization is an important component of a boundaryless organization.
A)True
B)False
Q3) In face of environmental uncertainty,organizations need the security of a mechanistic structure.
A)True
B)False
Q4) The increasingly competitive and dynamic nature of the business suggests that Prairie needs to adopt a more ________ structure.
A)centralized
B)mechanistic
C)formalized
D)organic
Q5) In a short essay,describe the four contingency variables that should be considered in determining an appropriate structure in organizational design.
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Chapter 12: Managers and Communication
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Sample Questions
Q1) Filtering is the manipulation of information to make it appear more favourable to the receiver.
A)True
B)False
Q2) Communication channel with the highest feedback potential is ________.
A)voice mail
B)memo
C)hotline
D)telephone
Q3) In which of the following cases is communication used to control employee behaviour?
A)Sandy tells Mitch that she's happy with the progress he's making.
B)Glenn lets Ann know that the deadline for her project has been postponed.
C)Jan informs Sara that there is a dress code at work.
D)Chris gives Jason tips on how to improve his performance.
Q4) The new policy represents which part of the communication process?
A)feedback
B)encoding
C)message
D)channel
Page 14
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Chapter 13: Managing Human Resources
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Sample Questions
Q1) A number of companies are adopting a new measure of recruitment effectiveness which looks at the contributions of good hires versus those of hires who have failed to live up to their potential.This measure is called ________.
A)job validity measure
B)job performance measure
C)performance quality assessment
D)quality of fill assessment
Q2) Screening job applicants to ensure that the most appropriate candidates are hired is called the ________ process.
A)recruitment
B)identification
C)orientation
D)selection
Q3) According to our textbook,intelligence tests are reasonably good predictors for ________ positions.
A)top management
B)professional
C)supervisory
D)middle management
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Page 15
Chapter 14: Leadership
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156 Flashcards
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Sample Questions
Q1) If Carol Reece is a charismatic leader.Which of the following characteristics is she most likely to possess?
A)a strong need to be in control
B)autocratic yet persuasive
C)an external locus of control
D)a willingness to take risks to achieve her vision
Q2) According to Fiedler's contingency model,Jack is ________-oriented.
A)employee
B)organization
C)task
D)achievement
Q3) Charismatic leadership is not appropriate when the environment involves a high degree of stress and uncertainty.
A)True
B)False
Q4) Unethical leaders may use their charisma to enhance their power over followers.
A)True
B)False
Q5) In a short essay,describe the eight traits associated with leadership.
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Chapter 15: Motivating Employees
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Sample
Questions
Q1) A police telephone dispatcher who must handle calls as they come in according to a routine and highly specified procedure would experience which job characteristic?
A)low job anxiety
B)high task identity
C)low task significance
D)low autonomy
Q2) The three referent categories used by employees to assess equity are ________.
A)other,supervisor,and system
B)self,coworker,and system
C)supervisor,organization,and coworker
D)self,other,and system
Q3) McGregor's Theory X suggests that workers are almost exclusively driven by ________ motivators.
A)extrinsic
B)intrinsic
C)psychological
D)higher-order
Q4) In a short essay,explain the concept of open-book management.How effective is it in motivating appropriate employee behavior?
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Chapter 16: Managing Groups and Teams
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Sample Questions
Q1) The ________ view of conflict argues that conflict must be avoided because it indicates a problem within the group.
A)traditional
B)interactionist
C)reactionist
D)functional
Q2) Effective team leaders are increasingly taking the role of coach and facilitator.
A)True
B)False
Q3) Alejandra's work team does its own hiring and scheduling and is even responsible for evaluating each other's performance.Alejandra is part of a ________ team.
A)cross-functional
B)matrix
C)problem-solving
D)self-managed
Q4) Performing is the last stage in the development process of permanent work teams.
A)True
B)False
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Page 18
Chapter 17: Evidence-Based Decision Making
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Sample Questions
Q1) Judy's job requires her to handle unexpected problems that always seem to require a quick decision.She seems to spend most of her "day putting out fires" by taking ________ corrective action.
A)timely
B)remedial
C)concurrent
D)immediate
Q2) ________ is (are)considered slow,easy to file and reference,and provide greater comprehensiveness and conciseness than oral reports.
A)Personal observation
B)Standardized tests
C)Statistical reports
D)Written reports
Q3) ________ is the search for the best practices among competitors or noncompetitors that lead to their superior performance.
A)Factoring
B)Correlating
C)Benchmarking
D)Performance scanning
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