Strategic Management
Pre-Test Questions
Course Introduction
Strategic Management explores the principles and practices involved in the formulation, implementation, and evaluation of organizational strategies. Through the analysis of real-world case studies and foundational strategic models, students learn to assess external and internal environments, identify competitive advantages, set organizational objectives, and make decisions that drive long-term success. The course emphasizes critical thinking, strategic planning, and the integration of functional areas in pursuit of sustainable organizational performance within a global context.
Recommended Textbook Management 3rd Edition by Michael
A. Hitt
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2
Chapter 1: The Nature of Management
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Q1) The managerial function of ________ is the process of attempting to influence other people to attain the objectives of an organization.
A) directing
B) planning
C) auditing
D) organizing
Answer: A
Q2) Which of the following roles is a decisional role?
A) spokesperson
B) monitor
C) negotiator
D) disseminator
Answer: C
Q3) Which of the following views is consistent with Frederick Taylor's theory?
A) Workers are most motivated by pay.
B) The management should link workers' incentives to their performance.
C) The management should bear in mind that workers function better when tasks are clearly assigned.
D) Workers are best motivated by autonomy.
Answer: B
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Chapter 2: Social Responsibility and Managerial Ethics
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Q1) Corporations react to the various pressures and constituencies connected to the topic of social responsibility in different ways.________ make changes only when legally compelled to do so.
A) Accommodators and reactors
B) Anticipators and reactors
C) Defenders and accommodators
D) Reactors and anticipators
Answer: C
Q2) Which of the following is an example of an anticipator firm?
A) The Hardley Accounting Firm changes its accounting practices after the introduction of the Sarbanes-Oxley Act in 2002.
B) A biotech company fights government efforts that will restrict its ability to import raw materials.
C) A petrochemical company takes preventive measures to protect employees from harmful chemicals within the workplace even before anyone suffers negative side effects.
D) Ramen's retail store decides to stop using plastic bags after customers threatened to boycott its products.
Answer: C
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4
Chapter 3: International Management and Globalization
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Sample Questions
Q1) A country's institutional environment consists of its rules,policies,and enforcement processes.
A)True
B)False
Answer: True
Q2) Societal culture can dramatically influence how people observe and interpret the business world around them.
A)True
B)False
Answer: True
Q3) If a country's laws related to intellectual property rights are weak,then firms with valuable technologies will be reluctant to bring them into that country.
A)True
B)False
Answer: True
Q4) The two major aspects of a country's environment are its heritage and culture.
A)True
B)False
Answer: False
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Chapter 4: Strategic Management
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Sample Questions
Q1) Statements of strategic intent are typically longer than mission statements.
A)True
B)False
Q2) If a firm can earn ________,the firm is creating value for its shareholders.
A) diminishing returns
B) above-average returns
C) marginal returns
D) market-average returns
Q3) Which of following is a requirement for a product to have competitive advantage over others?
A) durability
B) responsiveness
C) rarity
D) assurance
Q4) Federal spending pushes the federal deficit up,causing an increase in interest rates.What is the LEAST likely result of this occurrence?
A) unemployment increases
B) it becomes more expensive to borrow money
C) businesses expand at a slower rate
D) consumer spending increases
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Chapter 5: Planning
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Sample Questions
Q1) Even goals that are easily achieved have a large effect on the overall results at the organizational,unit,subordinate,or personal level.
A)True
B)False
Q2) The principal negative consequence of incremental budgeting is that money may be allocated to a unit in the future merely because the unit had been allocated money in the past.
A)True
B)False
Q3) The greater the environmental uncertainty,the more important it is for managers to stick to their original plan.
A)True
B)False
Q4) Ned heads the finance department of a business.At which organizational level is Ned functioning?
A) corporate level
B) strategic level
C) functional level
D) business level
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Chapter 6: Organizational Structure and Design
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Sample Questions
Q1) In the assembly line of an automobile manufacturer,the car engine is installed first.After this,the product is passed on to the next stage where it is fitted with the hood.The product then goes on to the third step in the process where the wheels are fitted.The above situation,where the finished product of one step becomes the raw material for the next,is an example of ________ interdependence.
A) pooled
B) sequential
C) reciprocal
D) task
Q2) Organizational ________ illustrate relationships among an organization's units and lines of authority.
A) charts
B) channels
C) contexts
D) paradigms
Q3) Compare organizational structure and organizational design.
Q4) What is an organizational chart?
Q5) Explain the concepts of unity of command and span of control.
Q6) Describe the types of interdependence that exist among organizational units.
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Chapter 7: Managing Diverse Human Resources
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Q1) Which of the following methods gives the clearest assessment of the effectiveness of a training program?
A) pre-training and post-training assessment
B) using the "smile" index to gauge effectiveness
C) administering a post-training questionnaire
D) testing employees on skills covered in the training
Q2) Which of the following is true for the Fourteenth Amendment?
A) It prohibits discrimination in employment against individuals aged 40 or older.
B) It grants all citizens the right to make, perform, modify, and terminate contracts and enjoy all benefits, terms, and conditions of the contractual relationship
C) It provides equal protection for all citizens and requires due process in state action.
D) It requires affirmative action in the employment of individuals with disabilities.
Q3) In this scenario,is the interview alone a valid selection technique?
Q4) What is a cafeteria-style benefit plan?
Q5) How might a work sample validate the selection process in this scenario?
Q6) What constraints are affecting Mr.McCoy's planning activities?
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Chapter 8: Leadership
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Sample Questions
Q1) An individual becomes powerful if he is able to give others the rewards they want.The power obtained in this manner is a form of ________ power.
A) position
B) referent
C) situation
D) expert
Q2) Gordon,the CEO of a closed-end business development company,believes strongly in the ideas that he proposes and stands by them.He displays high level of self-confidence and is an inspiration to his followers.Many consider him as a role model.Gordon can be called a ________ leader.
A) transactional
B) neutralizing
C) situational
D) charismatic
Q3) Extensive training and experience can act as a substitute for leadership.
A)True
B)False
Q4) Who is a charismatic leader? What are the different traits of charismatic leaders?
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Chapter 9: Motivation
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Sample Questions
Q1) McClelland's acquired needs theory asserts that managers who work with high-need achievers typically should ________.
A) expect them to take extreme risks
B) assign extremely difficult tasks to them
C) not provide any feedback on their performance
D) assume they will take personal responsibility for their actions
Q2) The three basic categories of needs identified by Alderfer in his ERG theory are ________.
A) existence, relatedness, and goal
B) existence, recognition, and growth
C) existence, relatedness, and growth
D) esteem, relatedness, and goal
Q3) Which of the following will increase the probability that people will repeat a behavior?
A) extinction and punishments
B) extinction and positive reinforcements
C) positive reinforcements and punishments
D) positive and negative reinforcements
Q4) Discuss Alderfer's ERG theory.
Q5) Explain Maslow's need hierarchy.
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Chapter 10: Groups and Teams
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Q1) Refer to the scenario above.Will role ambiguity or role conflict likely emerge within this group?
Q2) During the ________ stage of group development,a consensus about the group's issues begins to appear and the members start identifying with the group and its goals.
A) storming
B) performing
C) norming
D) forming
Q3) When a group's size increases,the sense of personal responsibility for its output or performance on the part of each individual member tends to decrease.This phenomenon is known as ________.
A) social loafing
B) social conformity
C) group cohesion
D) group conflict
Q4) Discuss the four stages of group development in an organizational context.
Q5) Refer to the scenario above.Is the faculty group self-managed? Explain your answer.
Q6) Write a short note on social loafing.
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Chapter 11: Communication and Negotiation
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Sample Questions
Q1) Would increased networking have improved Kevin's interpretation of the e-mail message?
Q2) A(n)________ is an identifiable pattern of communication within and between organizations,whether using formal or informal channels.
A) organizational culture
B) communication orientation
C) communication network
D) organizational configuration
Q3) A person from a low-context culture is likely to view wide swings in communication styles of another person as evidence of ________.
A) sophistication
B) maturity
C) insincerity
D) selfishness
Q4) The basic model of communication is fundamental and universal; therefore,it exists outside of cultural,organizational,and personal contexts.
A)True
B)False
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Chapter 12: Individual and Group Decision Making
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Q1) During the brainstorming process,individual members meet as a group,but they begin by silently and independently generating ideas to solve a problem.
A)True
B)False
Q2) The ________ assumes that people usually settle for acceptable rather than maximum options because the decisions they confront typically demand greater information-processing capabilities than they possess.
A) retrospective decision model
B) administrative model
C) rational model
D) implicit favorite model
Q3) Kiera,an HR executive,updates Mason,the accounts manager: "We have received 500 resumes for the position of accountants.It's gonna take forever to screen these.Any ideas?" Mason suggests,"Rule out anyone without 2 years of accounting experience." This is an example of ________.
A) uncertainty absorption
B) selective perception
C) cognitive complexity
D) information bias
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Chapter 13: Operations Management
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Q1) How does the concept of quality apply to this scenario?
Q2) Continuous process improvement in an organization involves both incremental and breakthrough improvements in the way it does business.
A)True
B)False
Q3) Managers use the economic order quantity (EOQ)model to minimize total inventory costs.
A)True
B)False
Q4) The profits of Dunkin' Donuts are down by a quarter.The management believes this is because of the high cost of the raw materials being used.Matt,the operations manager,should use the ________ model so that total inventory costs are minimized.
A) DLC
B) EOQ
C) IQA
D) TPM
Q5) What are the typical objectives of managers working in operations?
Q6) Discuss the term quality and explain how improving quality can lower costs and boost revenues.
Page 15
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Chapter 14: Control
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Q1) Extensive control measures almost always deflate employee morale and lower profitability,irrespective of the situation.
A)True
B)False
Q2) Sales of photocopy machines manufactured by Xenon Ltd.have declined substantially,resulting in lower revenues.Most members of the core executive group blame unrealistic goals for this outcome.Which of the following is the strongest counterargument for this?
A) More revenue is being earned through service contracts than sales.
B) Competitors of Xenon are also facing a similar problem.
C) Cost of labor has increased slightly in the past year.
D) Broad-based participation was used in setting the standards.
Q3) How is control related to flexibility in an organization?
Q4) Which of the following controls the quality,quantity,and characteristics of the inputs into the production process?
A) precontrol
B) postcontrol
C) reactive control
D) concurrent control
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Chapter 15: Organizational Change and Development
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Q1) Which of the following forces for change was illustrated when workers at the Port of Los Angeles opposed the introduction of new cargo-handling technologies?
A) managerial decisions
B) global business influences
C) technological breakthroughs
D) employee preferences and pressures
Q2) Altering the composition of an existing job is an organizational change made at the intermediate level.
A)True
B)False
Q3) Change is typically stimulated when something is anticipated to change or actually changes in the environment.
A)True
B)False
Q4) Which of the following is true of a successful process redesign effort?
A) It has a low chaos factor.
B) It creates low resistance.
C) It results in cost reduction.
D) It gives good results with little effort.
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