Strategic Management
Midterm Exam
Course Introduction
Strategic Management is a comprehensive course that explores the formulation, implementation, and evaluation of organizational strategies to achieve long-term objectives and sustain competitive advantage in a dynamic business environment. Students will learn to analyze internal and external factors affecting organizations, utilize strategic tools such as SWOT analysis, Porters Five Forces, and the Balanced Scorecard, and develop critical thinking skills for decision-making at the highest managerial levels. Through case studies and real-world examples, the course emphasizes strategic planning, leadership, and the alignment of resources to organizational goals, preparing students to tackle complex business challenges and drive successful outcomes in various industries.
Recommended Textbook
Organizational Behavior Emerging Realities for the WorkPlace Revolution 4th Edition by Steven
Available Study Resources on Quizplus 17 Chapters
2696 Verified Questions
2696 Flashcards
Source URL: https://quizplus.com/study-set/3123 Page 2
Chapter 1: Introduction to the Field of Organizational Behavior
Available Study Resources on Quizplus for this Chatper
118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/61910
Sample Questions
Q1) Which discipline has provided organizational behavior with much of its theoretical foundation for team dynamics,organizational power and organizational socialization?
A) Sociology
B) Psychology
C) Economics
D) Industrial engineering
E) Political science
Answer: A
Q2) One reason why workplace values have become more important is that employees increasingly value command-and-control direct supervision.
A)True
B)False
Answer: False
Q3) As organizations grow,they tend to develop more subsystems and relationships among them become more complex.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Individual Behavior, values, and Personality
Available Study Resources on Quizplus for this Chatper
181 Verified Questions
181 Flashcards
Source URL: https://quizplus.com/quiz/61901
Sample Questions
Q1) Which of the following statements about task performance is FALSE?
A) Employees are evaluated against a performance standard.
B) Task performance refers to goal-directed activities under the individual's control.
C) Employees are almost always evaluated on just one performance dimension.
D) Employees are expected to perform their work above a minimum acceptable level.
E) Each performance dimension requires specific skills and knowledge.
Answer: C
Q2) Organizational citizenship refers to:
A) the employee's right to vote for the company president.
B) employee behaviors that extend beyond normal job duties.
C) the organization's obligations to society.
D) the organization's attachment to a particular country rather than being a global entity.
E) both 'C' and 'D'.
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Perception and Learning in Organizations
Available Study Resources on Quizplus for this Chatper
205 Verified Questions
205 Flashcards
Source URL: https://quizplus.com/quiz/61900
Sample Questions
Q1) Which of the following statements about prejudice and discrimination is FALSE?
A) There are still examples of prejudice in Canadian organizations.
B) Prejudice may lead to employment discrimination.
C) Prejudice arises from deeply held stereotypes.
D) Prejudice refers to unfounded negative emotions that we hold towards people belonging to a particular group.
E) Removing prejudice has the effect of removing all discrimination in the workplace.
Answer: E
Q2) A supervisor's negative self-fulfilling prophecy of an employee is more likely to influence that employee's behavior and performance when:
A) the employee has a history of low achievement.
B) the employee has been working in that job for at least one year.
C) the employee's co-workers have confidence in the employee's potential.
D) all of the above conditions exist.
E) when only 'A' and 'B' exist.
Answer: A
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: Workplace Emotions and Attitudes
Available Study Resources on Quizplus for this Chatper
155 Verified Questions
155 Flashcards
Source URL: https://quizplus.com/quiz/61899
Sample Questions
Q1) Inspiring others,managing conflict,and developing others' capabilities are:
A) required in all psychological contracts.
B) competencies representing the highest level of emotional intelligence.
C) elements of the circumplex model of emotions.
D) three of the main causes of continuance commitment.
E) three categories in the exit-voice-loyalty-neglect (EVLN) model.
Q2) In the model of emotions,attitudes,and behavior,feelings represent the motivation to act towards the attitude object.
A)True
B)False
Q3) The uncomfortable tension felt when our behavior and attitudes are inconsistent with each other is called:
A) cognitive distance.
B) emotional intelligence.
C) cognitive justification.
D) cognitive dissonance.
E) neglect.
Q4) Emotions are brief events or "episodes".
A)True
B)False
6
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Motivation in the Workplace
Available Study Resources on Quizplus for this Chatper
191 Verified Questions
191 Flashcards
Source URL: https://quizplus.com/quiz/61898
Sample Questions
Q1) Which of the following concepts is explicitly considered by equity theory?
A) Comparison other
B) Effort-to-performance expectancy
C) Outcome/input ratio
D) All of the above
E) Only 'A' and 'C'
Q2) Participation in goal formation tends to increase performance when employees lack commitment to assigned goals.
A)True
B)False
Q3) A large manufacturer of Internet hardware wants to hire an executive who will help develop the firm's marketing division.This executive must be a 'team player' by working with other executives.The successful candidate will also delegate more responsibility to the marketing professionals,but is responsible for making tough decisions regarding allocation of limited budgets.Describe the level of need for achievement,affiliation,and socialized and personalized power that the ideal candidate would have for this position.Your answer should also briefly define these terms.
Q4) Compare and contrast ERG theory with McClelland's theory of learned needs.
Q5) Why is it difficult to maintain feelings of equity among employees?
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Applied Performance Practices
Available Study Resources on Quizplus for this Chatper
174 Verified Questions
174 Flashcards
Source URL: https://quizplus.com/quiz/61897
Sample Questions
Q1) Task identity is the main job characteristic related to job enrichment.
A)True
B)False
Q2) All employees feel more motivated to perform their jobs when the core job characteristics are increased.
A)True
B)False
Q3) Task identity is the degree to which the job has a substantial impact on the organization and/or larger society.
A)True
B)False
Q4) When applied to nonmanagement employees,which of these has a relatively WEAK connection between the reward and individual effort?
A) Piece rate pay
B) Commissions
C) Profit-sharing bonuses
D) All of the above
E) Both 'B' and 'C'
Q5) Compare and contrast gainsharing with employee stock ownership plans.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Work-Related Stress and Stress Management
Available Study Resources on Quizplus for this Chatper
155 Verified Questions
155 Flashcards
Source URL: https://quizplus.com/quiz/61896
Sample Questions
Q1) Research suggests that relaxation and meditation programs are effective at:
A) reducing role ambiguity.
B) reducing blood-pressure levels and muscle tension.
C) increasing social support to combat stress.
D) increasing the incidence of Type A behavior.
E) doing all of the things described in the other statements for this question.
Q2) Which of the following describes the stress experience?
A) General adaptation syndrome
B) Job burnout
C) Stressors
D) Strain-based conflict
E) Type A behavior pattern
Q3) Work enthusiasts are described as a type of workaholic.
A)True
B)False
Q4) Time-based conflict is related to work overload.
A)True
B)False
Q5) Comment on the accuracy of the following statement: 'Stress is best described as a working condition that hurts employee job performance.'
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Decision Making and Creativity
Available Study Resources on Quizplus for this Chatper
159 Verified Questions
159 Flashcards
Source URL: https://quizplus.com/quiz/61895
Sample Questions
Q1) Incubation is the stage of creativity in which the problem is simmering at the back of your mind while you are doing something else.
A)True
B)False
Q2) Teams are less likely to select the best decision alternative compared to the typical individual working alone.
A)True
B)False
Q3) Employee involvement is LESS valuable or successful when:
A) decisions are programmed.
B) employees are committed to decisions made by their bosses.
C) employees have the same information as their bosses.
D) employee norms conflict with organizational goals.
E) all of the above conditions exist.
Q4) Scenario planning is a structured process that helps decision makers to explore potential problems and choose the best solutions under different future conditions.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 10
Chapter 9: Foundations of Team Dynamics
Available Study Resources on Quizplus for this Chatper
143 Verified Questions
143 Flashcards
Source URL: https://quizplus.com/quiz/61894
Sample Questions
Q1) You have been given the unique opportunity to develop a 'greenfield' site for a new production facility.A greenfield site means that the entire operation is new,including employees,structure and practices.You want to ensure that the new plant supports self-directed work teams,unlike other company facilities which mainly focus on individual performance.Describe four different elements of the organizational and team environment that you need to consider that influence team effectiveness.
Q2) Team effectiveness refers to how well a team accomplishes its objectives for the organization,even if this undermines the team's ability to survive for future tasks.
A)True
B)False
Q3) In large teams,members tend to break into informal subgroups around common interests and work activities.
A)True
B)False
Q4) In effective teams,each member must possess the full set of competencies to perform the team's entire task alone.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Developing High Performance Teams
Available Study Resources on Quizplus for this Chatper
176 Verified Questions
176 Flashcards
Source URL: https://quizplus.com/quiz/61909
Sample Questions
Q1) Liam works with four other accounting professional as a team within one company.Liam doesn't particularly agree with many of his teammates' ideas,such as leaving work early and failing to double-check some account entries.However,he works comfortably with the group because their behavior and decisions are predictable.What foundation of trust does Jane have in this team?
A) Calculus-based
B) Identification-based
C) Knowledge-based
D) Evaluation-based
E) Liam has no trust at all in this team.
Q2) Trust occurs when we have positive expectations about another party's intentions and actions toward us in situations involving vulnerability.
A)True
B)False
Q3) The shift from production to knowledge-based work has resulted in fewer virtual teams than in the past.
A)True
B)False
Q4) Describe the characteristics of a typical self-directed work team.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Communicating in Teams and Organizations
Available Study Resources on Quizplus for this Chatper
160 Verified Questions
160 Flashcards
Source URL: https://quizplus.com/quiz/61908
Sample Questions
Q1) Which of the following reduces information overload by increasing the person's information-processing capacity?
A) Using a filtering algorithm to screen out incoming email.
B) Learning speed-reading to read more pages per hour.
C) Reading summaries of long documents.
D) Using an assistant to screen out unwanted mail.
E) All of these increase the person's information-processing capacity.
Q2) If you have to communicate negative information,the other person is more likely to listen if you focus on the problem rather than the person who caused the problem.
A)True
B)False
Q3) Which communication medium is both efficient and time-responsive?
A) Email
B) Voice mail
C) Memos
D) Instant messaging
E) None of these communication media is both efficient and time-responsive.
Q4) Should companies try to eliminate grapevine communication? Explain your answer.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Power and Influence in the Workplace
Available Study Resources on Quizplus for this Chatper
150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/61907
Sample Questions
Q1) Professions gain power in the marketplace by reducing their substitutability through the control of tasks and knowledge.
A)True
B)False
Q2) Krystal's boss in the accounting department initially rejected her proposal for a new budgeting process.So Krystal spoke to -- and received support from -- the heads of two departments that would benefit from the proposed budgeting process.She also found support from several co-workers in the accounting department,because they believed the new budgeting process would be simpler and fairer.When Krystal's boss realized that several key people supported the new budgeting system,he reluctantly agreed to test it in a pilot project.What influence is Krystal mainly using here?
A) Silent authority
B) Coalition formation
C) Assertiveness
D) Impression management
E) Both silent authority AND coalition formation.
Q3) Which types of people are more likely to engage in organizational politics?
Q4) What do we mean by the statement: 'Power does not flow to unknown people in the organization'?
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Conflict and Negotiation in the Workplace
Available Study Resources on Quizplus for this Chatper
147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/61906
Sample Questions
Q1) Canuck Airlines International (CAI)is the result of five airlines that merged over six years.These airlines had energetic leaders who established distinct operating procedures and demanded absolute loyalty from their employees.When the airlines merged into CAI,employees continued their allegiance to their former airline by identifying themselves with its color -- blue for Pacific Airlines,orange for Northern Air,green for EastAir,and so on.Coffee break groups began to form around color codes rather than work groups.Employees who transferred to different work units were routinely asked what color they came from.In some areas,color heritage decided a promotion,explained a botch-up,or was offered as a reason why things couldn't change.Discuss this incident in terms of the sources and consequences of conflict in organizational settings.
Q2) Conflict potential tends to be higher with the organization's cultural diversity because employees:
A) have differing values and beliefs.
B) have less task interdependence.
C) no longer have a superordinate goal.
D) have more communication problems.
E) both differing values and beliefs as well as more communication problems.
Q3) Discuss two effects of time on negotiations.
To view all questions and flashcards with answers, click on the resource link above.
Page 15
Chapter 14: Leadership in Organizational Settings
Available Study Resources on Quizplus for this Chatper
147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/61905
Sample Questions
Q1) Effective transformational leaders 'walk the talk' by making meeting agendas,work schedules and other executive symbols,patterns and settings more consistent with the strategic vision.
A)True
B)False
Q2) Some researchers suggest that leadership is due more to perceptual errors among followers than something real.Describe two perceptual errors that cause followers to exaggerate or distort their beliefs about the leader's influence on organizational events.
Q3) According to Fiedler's contingency model of leadership:
A) everyone has the same capacity to become an effective leader.
B) effective leaders are able to change their style to fit the situation.
C) the best leadership style depends on the availability of leadership substitutes.
D) Fiedler's theory states all of these.
E) Fiedler's theory states none of these.
Q4) Leadership is the ability to influence,motivate,and enable others to contribute to organizational effectiveness.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 16
Chapter 15: Organizational Structure
Available Study Resources on Quizplus for this Chatper
158 Verified Questions
158 Flashcards
Source URL: https://quizplus.com/quiz/61904
Sample Questions
Q1) When work activities are too complex to standardize through procedures or goals,companies often coordinate work effort:
A) through direct supervision.
B) by extensively training employees.
C) by giving one employee most of the tasks previously divided among many people.
D) through further division of labor.
E) through formal hierarchy.
Q2) A mechanistic organizational structure works better than an organic structure when:
A) the organization operates in a hostile environment.
B) the organization adopts a differentiation strategy.
C) the organization requires a high degree of formalization.
D) the organization adopts a cost leadership strategy.
E) the organization operates in a dynamic environment.
Q3) Strategic choice refers to the idea that organizational leaders are able to redefine and manipulate their environments rather than being totally determined by them.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
17
Chapter 16: Organizational Culture
Available Study Resources on Quizplus for this Chatper
148 Verified Questions
148 Flashcards
Source URL: https://quizplus.com/quiz/61903
Sample Questions
Q1) An adaptive organizational culture is one where employees pay attention to organizational goals,not the processes to achieve those goals.
A)True
B)False
Q2) Organizational culture is not directly observable,but it may be loosely interpreted through visible artifacts.
A)True
B)False
Q3) Acme Corp.is planning to acquire Beta Corp.,which operates in a different industry.Acme's culture is entrepreneurial and fast paced,whereas Beta employees value slow,deliberate decision making by consensus.Which merger strategy would you recommend to minimize culture shock when Acme acquires Beta? Explain your answer.
Q4) The best way to measure an organization's culture is to:
A) interview executives.
B) look for evidence of its publicly-stated values.
C) conduct a careful analysis of many organizational artifacts.
D) read public relations statements produced by the organization.
E) ask customers to evaluate the company's effectiveness.
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 17: Organizational Change
Available Study Resources on Quizplus for this Chatper
129 Verified Questions
129 Flashcards
Source URL: https://quizplus.com/quiz/61902
Sample Questions
Q1) The action research approach to organizational change states:
A) that change interventions should be well established rather than experimental.
B) that change is a combination of luck and past experience.
C) that the change process should focus on the positive by ignoring the problems.
D) that change is most effective when controlled and decided exclusively by top management.
E) The action research approach states none of these.
Q2) Action research adopts the emerging philosophy of positive organizational behavior. A)True
B)False
Q3) Outline the organizational change process based on the action research approach.
Q4) Consultants involved in organizational change should first determine the client's readiness for change.
A)True
B)False
Q5) Describe appreciative inquiry and explain how it differs from traditional organizational change interventions.
To view all questions and flashcards with answers, click on the resource link above. Page 19