Strategic Management
Final Exam
Course Introduction
Strategic Management offers students a comprehensive understanding of how organizations formulate, implement, and evaluate strategies to achieve long-term objectives and secure competitive advantages. The course explores key concepts such as environmental scanning, industry analysis, strategy formulation, and organizational structure, while introducing analytical tools and frameworks widely used in strategic planning. Through case studies, real-world examples, and strategic decision-making exercises, students develop critical thinking and problem-solving skills necessary to analyze complex business environments and devise effective strategies. By the end of the course, students are equipped to contribute to the strategic direction and sustained success of diverse organizations in a dynamic global marketplace.
Recommended Textbook
Understanding Business Ethics 3rd Edition by Peter A. Stanwick
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Page 2
Chapter 1: The Foundation of Ethical Thought
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Sample Questions
Q1) All of the following are deontological frameworks except A) Ethical egoism
B) Existentialism
C) Contractarianism
D) Kant's Ethics
Answer: A
Q2) _____________ is the process of understanding the reasons a course of action that may have an ethical impact took place.
A) Analytical ethics
B) Descriptive ethics
C) Normative ethics
D) Constructive ethics
Answer: A
Q3) The supporters of the ethical egoism theory would argue that businesses should focus solely on their own self-interests and maximize their level of profitability by developing a strong competitive advantage.
A)True
B)False
Answer: True
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Page 3
Chapter 2: The Evolving Complexities of Business Ethics
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Sample Questions
Q1) In a short essay, discuss the differences in unethical behavior between the generations identified in Table 2.2
Answer: a. Millennials: highest levels of unethical behavior in sexual harassment (growing 2009-2011), discrimination (stable), health safety violations, conflicts of interest, improper hiring, lying to customers and employees, benefits violations, resource violation. Lowest in abusive behavior, breaches of employee privacy
b. Generation X: stuck in the middles except highest for Internet abuse
c. Baby Boomers: inverse of Millennials
d. Discussion point: Are the results merely a generational difference or a true behavioral paradigm shift? Does this depend on your own perspective and demographics?
Q2) All of the following are examples of avenues along which unintentional unethical behavior may be developed except
A) Implicit prejudice
B) In-group favoritism
C) Maximizing reciprocity
D) Claiming credit for others' actions
Answer: C
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Chapter 3: Stakeholders and Corporate Social Responsibility
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Sample Questions
Q1) The relationship between stakeholders and the firm is based on mutual moral and ethical commitments.
A)True
B)False
Answer: True
Q2) Compare and contrast the different roles of customers, suppliers, and NGOs as stakeholders.
Answer: a. Customers-include here 4 elements: manufacturing process, sales and quotes, distribution, and customer service b. Suppliers-compliance with the law, respect for competition, conflict of interest, outsourcing and the impact of different cultures globally
c. NGOs-focus on ethical stance, activism, protest and impact on corporate reputation
Q3) The triple bottom-line is not just a link between stakeholders and the firm but is also a valuable tool the firm uses to enhance its long-term sustainability from both a financial and a nonfinancial perspective.
A)True
B)False
Answer: True
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Chapter 4: Ethics and Financial Reporting
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Sample Questions
Q1) The fundamental flaw of a Ponzi scheme is that it never ends until the person committing the fraud is caught and disappears.
A)True
B)False
Q2) As the level of experience of the top level managers increase, the likelihood of the top level managers commit fraud also increases.
A)True
B)False
Q3) Corporate-level fraud refers to fraud which benefits the individual while occupational management fraud would focus on making materially misleading information pertaining to the financial status of the firm.
A)True
B)False
Q4) In direct response to the corporate scandals of Enron and WorldCom, the U.S. Congress passed the Sarbanes-Oxley Act in 2002.
A)True
B)False
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Chapter 5: Ethical Leadership and Corporate Governance
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Sample Questions
Q1) In a short essay, describe the following types of leaders based on the combination of moral person and moral manager scenarios: (a) unethical leader, (b) ethical leader, (c) hypocritical leader, and (d) inconsistent leader.
Q2) The operating board actually makes the key decisions for the firm, and the top-level management is responsible for implementing the board's decisions.
A)True
B)False
Q3) Transactional leadership is based on inspirational motivation, idealized influence, individualized considerations and intellectual stimulation.
A)True
B)False
Q4) The ____________ actually makes the key decisions for the firm, and the top-level management is responsible for implementing the board's decisions.
A) Intervening board
B) Passive board
C) Certifying board
D) Operating board
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Chapter 6: Strategic Planning, Corporate Culture, and Corporate Compliance
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Sample Questions
Q1) In general, corruption can be classified into each of the following major types except:
A) Collusive peddling
B) Petty corruption
C) Grand corruption
D) Influence peddling
Q2) Alan Graf believes that culture should include all of the following basic components except
A) Define the philosophy and corporate values in a mission statement
B) Utilize a tall organizational hierarchy so that control can be maintained
C) Develop guidelines for employees
D) Establish a formal channel for employees to report violations
Q3) Which of the following does not represent one of the activities that represent unethical activities that an effective corporate culture eliminates within a firm?
A) Violating rights to privacy
B) Embezzling funds
C) Fair trade practices
D) Making false statements
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Page 8
Chapter 7: Decision Making and Human Resource Issues
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Sample Questions
Q1) Influence is something an individual has, but power is something an individual has to do.
A)True
B)False
Q2) In a short essay, compare and contrast the roles of power and influence in ethical decisions.
Q3) If an individual has an internal locus of control, the individual believes he or she can have control over the activity.
A)True
B)False
Q4) ______________ refers to an arrangement where the victim will provide a sexual favor in return for a bonus.
A) Sexual harassment
B) Quid pro quo
C) Hostile work environment
D) Organizational climate
Q5) In a short essay, list and discuss the three critical individual variables that would affect how individuals approach resolving an ethical dilemma.
Q6) In a short essay, list and discuss the three categories of moral luck.
Page 9
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Chapter 8: Ethics and the Environment
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Sample Questions
Q1) According to the text, an example of a company that has embraced ecobranding to its fullest is _______________.
A) Dell Computers
B) Timberland
C) General Electric
D) Google
Q2) According to the EPA what is considered to be a safe distance from a pollution source?
A) 1 mile
B) 800 yards
C) 2and a half miles
D) 5 miles
Q3) The _______________ was created in December 1997 with the aim of having every industrialized nation in the world voluntarily reduce the level of greenhouse gas (GHG) emissions into the atmosphere by 5.2 percent as compared with 1990 GHG emissions levels.
A) Sarbanes-Oxley Act
B) Environmental Defense Fund
C) Kyoto Treaty
D) Equator Principles
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Chapter 9: Ethics and Information Technology
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Sample Questions
Q1) All of the following are mentioned in the text as types of critical analysis to assist managers with their decision-making process except
A) Stakeholder analysis
B) Rights-based analysis
C) Government-based analysis
D) Duty-based analysis
Q2) Which of the following is not a guideline dealing with information security compliance?
A) Maintain stable information security controls even when business changes occur
B) Design information systems to permit later auditing
C) Hold third party service providers to high standards
D) Monitor personnel to prevent information misuse or loss
Q3) ________________ is one of the costs of using e-mail.
A) Frivolous use
B) Access to resources
C) Monitoring
D) Data protection
Q4) In a short essay, explain the USA PATRIOT Act.
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Chapter 10: Ethics and Information Technology
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Sample Questions
Q1) In a short essay, list the seven steps to developing a customer relationship management model.
Q2) In the opening vignette the app supporting the Pepsi AMP drink was described as
A) A little cultural exchange
B) A roadmap to success with your favorite kinds of women
C) Amp up before you score
D) Cutting edge
Q3) A consumer boycott can be defined as "an attempt by one or more parties to achieve certain objectives by urging individual consumers to refrain from making purchases in the marketplace.'
A)True
B)False
Q4) ____________are more willing than the general public is to purchase green products.
A) Greenback greens
B) Grousers
C) True blue greens
D) Basic browns
Q5) In a short essay, list and discuss four of the ways in which false and misleading advertising may take place.
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Chapter 11: Ethical Issues in the Developing World
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Sample Questions
Q1) An example of a(n) _______________ is Muhammad Yunus who established the Grameen Bank to set up microloans for poor villagers in Bangladesh.
A) Social bricoleur
B) Social constructionist
C) Social technologist
D) Social engineer
Q2) _____________ is the process in which small loans are given to entrepreneurial individuals in developing counties in order to develop income that will benefit the individual as well as the local village through poverty reduction.
A) Equity finance
B) Macro finance
C) Debt finance
D) Microfinance
Q3) A Social bricoleur is one who uses his or her existing resource base in order to address the social mission of the organization.
A)True
B)False
Q4) In a short essay, list and discuss the root causes of hunger.
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Chapter 12: Establishing a Code of Ethics and Ethical Guidelines
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Sample Questions
Q1) In the opening case "How We're Fixing Up Tyco," what did Tyco do to re-create its image?
A) Changed its corporate logo
B) Changed the board members
C) Sold off the business
D) Merged with another company
Q2) The UN Global Impact was established in January 1999 based on a challenge by former Secretary-General of the United Nations Kofi Annan for businesses to adopt universal environmental and social principles.
A)True
B)False
Q3) A code of ethics is valuable to a firm only if the employees believe in the code and the code has a direct impact on their actions within the firm.
A)True
B)False
Q4) In a short essay, list and discuss common mistakes that companies make when developing global ethics programs.
Q5) In a short essay, describe the main elements of a Living Code of Ethics.
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Chapter 13: Evaluating Corporate Ethics
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Sample Questions
Q1) An ethics training program that just focuses on a masculine-based view of the firm will not give due consideration to which of the following?
A) Strong control mechanisms
B) Individual punishment sanctions
C) Comprehensive ethics training
D) Nonpunitive ethics programs
Q2) Internal communication ethical tools such as an ethics hotline would be considered too impersonal and not appropriate for a(n) ______________ based culture.
A) Individualism
B) Collectivism
C) High uncertainty avoidance
D) Low uncertainty avoidance
Q3) What is the key question for the corporate ethics officer to ask when considering aspects of universality?
A) How much information is needed to make an informed decision?
B) Are all the stakeholders treated fairly with this decision?
C) Would this decision be acceptable as a "universal law" that applies to all?
D) Could we defend this decision if our actions became public knowledge?
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