Strategic Management Exam Solutions
Course Introduction
Strategic Management explores the formulation, implementation, and evaluation of cross-functional decisions that enable organizations to achieve long-term objectives and maintain a competitive advantage. The course covers key concepts such as strategic planning, industry and environmental analysis, competitive strategy, corporate governance, and the integration of functional areas. Through case studies and real-world examples, students develop critical thinking and problem-solving skills necessary to assess complex business situations, anticipate changes, and devise effective strategies in dynamic and competitive environments.
Recommended Textbook
Organizational Behaviour Understanding and Managing Life at Work 10th Edition by Gary Johns
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15 Chapters
3842 Verified Questions
3842 Flashcards
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Page 2
Chapter 1: Organizational Behaviour and Management
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213 Verified Questions
213 Flashcards
Source URL: https://quizplus.com/quiz/22413
Sample Questions
Q1) A family could be an example of an organization,as the term organization is defined in the text.
A)True
B)False
Answer: True
Q2) If a manager implements a program to lower employee turnover based on what other companies are doing,he/she is practising evidence-based management.
A)True
B)False
Answer: False
Q3) A manager who decides to commit more money and employees to the development of a potentially lucrative new product is performing the managerial roles of both entrepreneur and resource allocator.
A)True
B)False
Answer: True
Q4) ________ advocates the use of careful research to determine the optimum degree of specialization and standardization.
Answer: Scientific Management
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Chapter 2: Personality and Learning
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254 Verified Questions
254 Flashcards
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Sample Questions
Q1) The ________ approach is the most widely accepted perspective within organizational behaviour.
Answer: interactionist
Q2) Behaviour modelling training is based on organizational behaviour modification.
A)True
B)False
Answer: False
Q3) Which of the following best describes the effects of organizational behaviour modification on task performance?
A)The effects are strongest in service organizations.
B)The effects are strongest in military organizations.
C)The effects are strongest in manufacturing organizations.
D)The effects are the same in all organizations.
E)It depends on the type of positive reinforcement used.
Answer: C
Q4) Employees who have higher negative affectivity have been found to be more creative at work.
A)True
B)False
Answer: False
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Chapter 3: Perception, Attribution, and Diversity
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240 Verified Questions
240 Flashcards
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Sample Questions
Q1) Recent research indicates that both men and women of varying age,education,and work experience still describe a good manager as possessing predominantly masculine characteristics.
A)True
B)False
Answer: True
Q2) Daniel rates all his employees as superstars.Either they are very good or Daniel has committed ________.
Answer: leniency
Q3) On a construction site,Ray drops a wrench and it almost hits Cecil on the head.If Cecil develops a situational (as opposed to dispositional)explanation of Ray's behaviour he might assume that
A)he was the target of a murder attempt.
B)the wrench was oily and it slipped.
C)Ray is stupid.
D)Ray is a careless person.
E)Ray has a poor aim.
Answer: B
Q4) ________ is defined as the failure to perceive unpleasant emotions.
Answer: Perceptual defence
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Chapter 4: Values,Attitudes,and Work Behaviour
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258 Verified Questions
258 Flashcards
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Sample Questions
Q1) Intentions to quit are poor predictors of turnover.
A)True
B)False
Q2) The most important facet for stimulating performance has to do with the ________.
Q3) Theories of organizational behaviour,such as motivation,are easily transferred to all other cultures.
A)True
B)False
Q4) Informal,voluntary activity that contributes to organizational effectiveness but may not be formally rewarded by the organization is called ________.
Q5) Satisfaction with the content of work is the most important facet in relation to absence from work and performance.
A)True
B)False
Q6) In general,baby boomers are seen as more accepting of diversity compared to other generations.
A)True
B)False
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Chapter 5: Theories of Work Motivation
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251 Verified Questions
251 Flashcards
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Sample Questions
Q1) Alderfer's existence needs correspond closely to Maslow's
A)self-actualization needs.
B)belongingness needs.
C)physiological needs.
D)esteem needs.
E)growth needs.
Q2) Autonomous motivation has been shown to facilitate effective performance.
A)True
B)False
Q3) What are the mechanisms of goal setting?
A)Goal specificity, participation, rewards, supportiveness
B)Goal specificity, challenge, effort, persistence
C)Direction, effort, persistence, feedback
D)Goal specificity, challenge, commitment, and feedback
E)Direction, effort, persistence, and task strategies
Q4) Compare and contrast the motivation theories of Maslow and Alderfer.What advice would you have for a Canadian manager with respect to applying these theories in their workplace?
Q5) The mechanisms of goal setting include direction,effort,persistence,and ________.
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Chapter 6: Motivation in Practice
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246 Verified Questions
246 Flashcards
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Sample Questions
Q1) Employees who have challenging and enriched jobs tend to have higher levels of job involvement.
A)True
B)False
Q2) The most common compressed workweek is the 4-50 system.
A)True
B)False
Q3) Gigantico Insurance is interested in reducing lateness among its staff.This might be accomplished by installing a flexible work arrangement called ________.
Q4) ________ is a work arrangement that provides flexibility in terms of where employees work.
Q5) Hackman and Oldham developed a questionnaire called the Work Design Questionnaire to measure the core characteristics of jobs.
A)True
B)False
Q6) The Scientific Management movement strongly supported job enrichment.
A)True B)False
Q7) The most common compressed workweek is the ________ system.
Page 8
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Chapter 7: Groups and Teamwork
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217 Verified Questions
217 Flashcards
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Sample Questions
Q1) Which of the following is the most accurate statement about virtual teams?
A)Although they were once a dream, they are now spreading and are used by numerous companies.
B)Although they were once a dream, they are now being used by a small and select group of companies.
C)Although they still remain a dream, some companies are now experimenting with them.
D)Although they still remain a dream, some companies plan to begin using them in the next five to ten years.
E)Although they were once a dream, it now appears that they will never deliver the benefits that many had hoped for.
Q2) Cross-functional team leaders need especially strong ________ skills in addition to task expertise.
Q3) The tendency to withhold physical or ________ effort when performing a group task is called social loafing.
Q4) Define virtual teams and discuss the advantages and challenges of virtual teams.
Q5) What are cross-functional teams and what factors contribute to their effectiveness?
Q6) Social loafing is a ________ problem.
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Chapter 8: Social Influence, Socialization, and Organizational Culture
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248 Verified Questions
248 Flashcards
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Sample Questions
Q1) Symbols,rituals,and stories can all help us diagnose ________.
Q2) In his last year of college,even before he took a job with a conservative bank,Randall began wearing three piece suits regularly.To which stage of socialization does this example refer?
A)Role management
B)Debasement
C)Encounter
D)Anticipatory socialization
E)Identification
Q3) Person-job fit refers to the
A)match between an employee's personality and the requirements of a job.
B)match between an employee's knowledge, skills, and abilities, and the requirements of a job.
C)match between an employee's personal values and the requirements of a job.
D)match between an employee's personality and the personality of the organization.
E)match between an employee's previous work experience and new job.
Q4) Mentoring is more strongly related to subjective career outcomes.
A)True
B)False
Page 10
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Chapter 9: Leadership
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316 Verified Questions
316 Flashcards
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Sample Questions
Q1) Compared to other culture clusters,what global leadership dimension does Canada and the United States score low on?
A)Charismatic/value-based
B)Self-protective
C)Team-oriented
D)Humane-oriented
E)Participative
Q2) ________ involves providing employees with compliments,tangible benefits,and deserved special treatment.
Q3) Transactional leadership behaviour involves contingent reward behaviour and management by exception.
A)True
B)False
Q4) Providing direction is a characteristic of servant leadership.
A)True
B)False
Q5) Describe the trait theory of leadership and discuss its main limitations.
Q6) ________ leaders work with others to initiate changes that will create a viable future for the organization.
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Chapter 10: Communication
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270 Verified Questions
270 Flashcards
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Sample Questions
Q1) The mum effect is a good example of
A)moderately high information richness.
B)poor cross-cultural communication.
C)information overload.
D)filtering.
E)ineffective decoding.
Q2) The 360-degree system usually focuses on required ________ rather than bottom-line performance.
Q3) If Lily has a lot of pent-up emotions at work concerning her boss and customers what would be the best way to communicate it?
A)horizontal communication
B)vertical communication
C)downward communication
D)the grapevine
E)non-verbal communication
Q4) The mum effect is an example of filtering.
A)True
B)False
Q5) Self-censorship will result in a climate of ________.
Q6) An unverified belief in general circulation is a(n)________.
Page 12
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Chapter 11: Decision Making
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240 Verified Questions
240 Flashcards
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Sample Questions
Q1) One company strongly identified with the use of analytics is General Motors.
A)True
B)False
Q2) Although information overload damages decisions,decision-makers are usually eager to collect a large amount of information.
A)True
B)False
Q3) Much of what passes for decision making in organizations consists of guessing what the ________ favours.
Q4) At which stage of the rational decision-making model is information overload a particular problem?
A)Problem identification
B)Search for relevant information
C)Evaluate alternative solutions
D)Implement chosen solution
E)Monitor and evaluate chosen solution
Q5) Low-cost information technology and the rise of social media have contributed to the growth of ________ as a decision aid.
Q6) Crowdsourcing is best employed when in-house ________ is lacking.
Page 13
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Chapter 12: Power, Politics, and Ethics
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226 Verified Questions
226 Flashcards
Source URL: https://quizplus.com/quiz/22424
Sample Questions
Q1) People who are unfairly underpaid are more inclined to act unethically.
A)True B)False
Q2) To gain power in an organization one's activities should be extraordinary,relevant,and ________.
Q3) Someone with coercive power might gravitate towards ingratiation.
A)True B)False
Q4) Individuals with an external locus of control are less tuned to ethical matters. A)True B)False
Q5) The most effective managers have a high need for power and a low need for ________.
Q6) A manager with a high need for personal power
A)will be the most effective manager.
B)will avoid using organizational politics.
C)will avoid using that power to influence others.
D)will use their power for personal gain.
E)will not be concerned with status symbols.
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Q7) ________ is systematic thinking about the moral consequences of decisions.
Chapter 13: Conflict and Stress
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315 Verified Questions
315 Flashcards
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Sample Questions
Q1) A ready supply of resources is especially likely to prompt conflict among organizational subunits.
A)True
B)False
Q2) Which of the following is most accurate?
A)Women are more likely to report emotional exhaustion, and men are more likely to report depersonalization.
B)Men are more likely to report emotional exhaustion, and women are more likely to report depersonalization.
C)Men and women are equally likely to report emotional exhaustion, and men are more likely to report depersonalization.
D)Men and women are equally likely to report emotional exhaustion, and women are more likely to report depersonalization.
E)Men and women are equally likely to report depersonalization, and women are more likely to report emotional exhaustion.
Q3) Conditions or environmental events that have the potential to induce stress are
Q4) Define presenteeism and explain why it occurs.
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15
Chapter 14: Organizational Structure
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287 Verified Questions
287 Flashcards
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Sample
Questions
Q1) An important distinction associated with the ________ organization is sometimes described as exploiting versus exploring.
Q2) At Ajax Corporation,differentiation is high and integration is low.This suggests that
A)Ajax offers a large number of products and services.
B)sales and production don't see eye-to-eye.
C)functional managers have similar goals and time orientations.
D)Ajax is performing very effectively.
E)managers have very wide spans of control.
Q3) Holding organizational size constant,taller organizations have larger spans of control.
A)True
B)False
Q4) Alice has very few employees.This means she has a small span of control.
A)True
B)False
Q5) The company Gigantico Computers has separate hardware and software divisions.It is probably structured using ________ departmentation.
Q6) Speaking generally,________ structures tend to be rather mechanistic.
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Chapter 15: Organizational Change,Development,and Innovation
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261 Verified Questions
261 Flashcards
Source URL: https://quizplus.com/quiz/22427
Sample Questions
Q1) It is advisable for managers,rather than consultants,to provide the feedback in survey feedback programs.
A)True
B)False
Q2) OD seems to work better for blue-collar workers than for supervisors or managers.
A)True
B)False
Q3) Statistical process control tools are regularly used to diagram a process.
A)True
B)False
Q4) Change almost always requires some modification of ________ and processes.
Q5) In order for change to occur,people must have the capability and the opportunity and the ________ to change.
Q6) Some ________ feel compelled to engage in creative deviance.
Q7) The appropriate sequence of innovation is idea generation,implementation,and diffusion.
A)True B)False
Q8) ________ are especially likely to stimulate unfreezing. Page 17
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