Strategic Management Exam Questions
Course Introduction
Strategic Management is a comprehensive course that explores the formulation, implementation, and evaluation of organizational strategies to achieve long-term goals and sustain competitive advantage. Students will analyze internal and external environments, assess strategic options, and engage in decision-making processes that affect the direction of organizations. Key topics include industry and competitor analysis, resource-based views, corporate and business-level strategies, and the role of leadership and organizational culture in strategy execution. Case studies and simulations are used to develop practical skills in strategic thinking and problem-solving.
Recommended Textbook
Essentials of Contemporary Management 5th Edition by Gareth Jones
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14 Chapters
1506 Verified Questions
1506 Flashcards
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Page 2
Chapter 1: The Management Process Today
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) _____ refers to the ease with which a company changes or alters the way it performs its activities to respond to actions of its competitors.
A) Speed
B) Flexibility
C) Innovativeness
D) Stability
E) Differentiation
Answer: B
Q2) Conceptual skills include the general ability to understand,alter,lead,and control the behavior of other individuals and groups.
A)True
B)False
Answer: False
Q3) Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals,or desired future outcomes.
A)True
B)False
Answer: True
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3
Chapter 2: Values, Attitudes, Emotions, and Culture: The
Manager As a Person
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) When organizational members share an intense commitment to cultural values,beliefs,and routines and use them to achieve their goals,a strong organizational culture exists.
A)True
B)False
Answer: True
Q2) Which of the following posits that when founders hire employees for their new ventures,they tend to be drawn to and choose employees whose personalities are similar to their own?
A) Equity theory
B) Attraction-selection-attrition framework
C) Belief-desire-intentional framework
D) Organizational commitment
E) Socialization
Answer: B
Q3) Studies conducted over time have suggested that critical thinking is promoted by negative moods.
A)True
B)False
Answer: True
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Chapter 3: Managing Ethics and Diversity
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) The term "diversity" refers to differences in gender and age,but not to those in sexual orientation.
A)True
B)False
Answer: False
Q2) Which of the following can be defined as the esteem or standing that individuals or organizations gain when they behave ethically?
A) Trust
B) Reputation
C) Ethics
D) Moral scruples
E) Effectiveness
Answer: B
Q3) Describe the relationships between ethics,law,and business.
Answer: A society passes laws based on which group within that society can summon the most support for its ethical interests and beliefs.Neither law nor ethics is a fixed principle-they change over time and vary between societies.Laws change and even disappear with changing ethical beliefs.Business must operate within societies,and must obey laws or risk the consequences.
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Page 5
Chapter 4: Managing in the Global Environment
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110 Flashcards
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Sample Questions
Q1) Social structure is:
A) the set of values that a society considers important.
B) the traditional system of relationships established between people and groups in a society.
C) the hierarchical arrangements of people in society.
D) a collection of human beings.
E) an outcome of changes in, or changing attitudes toward, the characteristics of a population.
Q2) Organizations that help other organizations to sell their goods and services are known as suppliers.
A)True
B)False
Q3) Today,global exchanges are becoming so complex that some companies specialize solely for managing other companies' global supply chains.
A)True
B)False
Q4) All societies are substantially the same in social structure.
A)True
B)False
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Chapter 5: Decision Making, Learning, Creativity, and Entrepreneurship
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) In managerial decision making,the ability of a manager to discover novel ideas that lead to alternative courses of action for the organization to use for solving a particular problem is known as:
A) groupthink.
B) satisficing.
C) innovation.
D) creativity.
E) judgment.
Q2) Nonroutine decisions made in response to novel situations in business are known as:
A) intuitive decisions
B) creative decisions
C) programmed decisions
D) heuristic decisions
E) nonprogrammed decisions
Q3) Rationalization is a critical analysis of a preferred alternative to ascertain its strengths and weaknesses before it is implemented.
A)True
B)False
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Chapter 6: Planning, Strategy, and Competitive Advantage
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) Managers of Matrix Ltd.attempted to give the organization a competitive advantage by driving the production costs to as low a level as possible.We can say that the organization is pursuing a differentiation strategy.
A)True
B)False
Q2) The Stonehedge Bayonet Company aims at a market of hunters,and they try to keep prices lower than competition.Which of the following strategies is Stonehedge pursuing?
A) Low-cost
B) Differentiation
C) Focused low-cost
D) Focused differentiation
E) Diversification
Q3) An organization's level of involvement abroad decreases in a joint venture because the alliance rarely involves capital investment to produce goods or services outside the home country.
A)True
B)False
Q4) Write a brief note on the different modes of international expansion.
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Chapter 7: Designing Organizational Structure
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) The process by which managers establish the structure of working relationships among workers of the organization is known as:
A) planning.
B) leading.
C) organizing.
D) controlling.
E) directing.
Q2) A manager increases the number of tasks that a subordinate has to do in order to make the job more interesting for the subordinate.Which of the following best describes this process?
A) Job simplification
B) Job enlargement
C) Job enrichment
D) Task identity
E) Task significance
Q3) The first step in organizational design is job design.
A)True
B)False
Q4) Identify the four factors that are important determinants of an organizational structure.
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Chapter 8: Control, Change, and Entrepreneurship
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Managers use feedforward control to anticipate problems.
A)True
B)False
Q2) Top-down change is more gradual and evolutionary than a bottom-up change.
A)True
B)False
Q3) The use of bureaucratic control in an organization typically enhances creativity and learning.
A)True
B)False
Q4) Which of the following types of financial ratios indicates how efficiently the managers of the organization are collecting the revenue due to the organization from the sale of its products or services?
A) Debt-to-assets ratio
B) Quick ratio
C) Current ratio
D) Days sales outstanding ratio
E) Profit ratio
Q5) Define control systems and mention the three characteristics of an effective control system.
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Chapter 9: Motivation
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Sample Questions
Q1) Managers rely on extinction to eliminate dysfunctional behaviors because they have control over whatever is reinforcing the behavior and because they can afford the time needed for extinction to work.
A)True
B)False
Q2) The theory that distinguishes between needs related to the work itself from those related to the context of the work is:
A) Maslow's hierarchy theory.
B) inequity theory.
C) Herzberg's motivator-hygiene theory.
D) McClelland's needs theory.
E) equity theory.
Q3) Which of the following is an example of an employee's input to an organization?
A) Experience
B) Feeling of accomplishment
C) Vacation time
D) Pleasure of performing interesting work
E) Autonomy
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11
Chapter 10: Leaders and Leadership
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Sample Questions
Q1) Bradley Motors gives assembly-line workers the authority to shut down the production line whenever they believe that there is a quality defect in the production process.Which of the following best describes the situation?
A) Empowerment
B) Relationship-oriented power
C) Consideration power
D) Referent power
E) Delegation
Q2) A factory supervisor gives the responsibility to a production worker to reject any parts that that worker feels do not measure up to the required quality standards.This is an example of:
A) transformation.
B) transaction.
C) empowerment.
D) directive leadership.
E) relationship-oriented power.
Q3) Explain with examples what the "behavior model" of leadership is.
Q4) List any three types of power that are available to a manager and explain what they mean.
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Chapter 11: Effective Team Management
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105 Flashcards
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Sample Questions
Q1) A group of college professors from the Jackson Business School meets once a week for lunch to discuss the college's accreditation efforts.This is an example of a(n)::
A) formal group.
B) virtual team.
C) interest group.
D) command group.
E) self-managed work team.
Q2) The tendency of group members to exert less effort when they work in groups than they would exert if they were acting alone is known as:
A) social facilitation.
B) self-serving bias.
C) groupthink.
D) social loafing.
E) fundamental attribution error.
Q3) Groups that managers form to achieve organizational goals are known as formal groups.
A)True
B)False
Q4) Distinguish between formal and informal groups.
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Chapter 12: Building and Managing Human Resources
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) What is pay level? What is its impact on an organization?
Q2) Determining whether a candidate has the potential to perform well in a specific job is a very important aspect for an organization.Which of the following is responsible for determining this aspect?
A) Validation
B) Job analysis
C) Recruitment
D) Selection
E) Appraisal
Q3) A large publishing company contracts with a freelance writer for the task of copyediting a new manuscript,instead of hiring a full-time copyeditor.This is an example of:
A) lateral movement.
B) open sourcing.
C) outsourcing.
D) job rotation.
E) downsizing.
Q4) Each component of an HRM system influences the others,and all five must fit together Explain the components of recruitment and selection and training and development.
Page 14
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Chapter 13: Communication and Information Technology Management
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Sample Questions
Q1) _____ is the set of methods that can be used to acquire,organize,store,manipulate,and transmit information.
A) Encoding
B) Artificial intelligence system
C) Expert system
D) Information technology
E) Data processing
Q2) A decision support system gives managers a model-building capability and so provides them with the ability to manipulate information in a variety of ways.
Q3) In the transmission phase of the communication process,the information that is to be communicated is known as the:
A) encoding.
B) sending.
C) message.
D) reception.
E) encryption.
Q4) Discuss the advantages of face-to-face communication.Is it always the best medium of communication?
Page 15
Q5) Write a note on expert systems and artificial intelligence.
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Chapter 14: Operations Management: Managing Vital
Operations and Processes
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Labor productivity is calculated by:
A) outputs/direct labor.
B) outputs minus direct labor.
C) inputs/direct labor.
D) outputs x direct labor/inputs.
E) direct labor/outputs.
Q2) Organizing machines in the production process so that each operation is performed at workstations in a fixed sequence is known as a(n):
A) fixed-position layout.
B) hybrid layout.
C) cellular layout.
D) product layout.
E) process layout.
Q3) The effect of introducing self-managed teams is often an increase in efficiency of 30 percent or more.
A)True
B)False
Q4) Discuss customer relationship management (CRM)and its three interconnected components with an example.
Page 16
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