Strategic Management and Ethics
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Course Introduction
Strategic Management and Ethics explores the principles and practices involved in formulating, implementing, and evaluating strategies to achieve organizational objectives while integrating ethical considerations in decision-making processes. The course examines key concepts such as competitive advantage, organizational analysis, and industry structure, alongside frameworks for ethical leadership, corporate social responsibility, and stakeholder management. Through case studies and real-world examples, students will critically assess how strategic choices impact both business performance and broader social outcomes, preparing them to navigate complex ethical challenges in contemporary organizational environments.
Recommended Textbook Business and Society Ethics Sustainability and Stakeholder Management 8th Edition by Archie
B.
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Chapter 1: The Business and Society Relationship
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Q1) The business environment in current times,the first decade of the 21st century,can best be described as turbulent.
A)True
B)False
Answer: True
Q2) Which of the following is not an element of the social contract?
A)laws
B)employment contracts
C)regulations
D)shared understandings
Answer: B
Q3) The most important stakeholders of a business are typically its
A)employees.
B)government.
C)consumers.
D)owners.
Answer: C
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Chapter 2: Corporate Citizenship: Social Responsibility,
Responsiveness, and Performance
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Q1) Financial returns from socially conscious investment funds are A)competitive with returns from other investments.
B)higher than returns from other investments.
C)slightly lower than returns from other investments.
D)much lower than returns from other investments.
Answer: A
Q2) The fact that business leaders in the late 19th century felt they had to show that large corporations were a force for social good is an example of A)the iron cage of rationality.
B)socialism.
C)paternalism.
D)the iron law of oligarchy.
Answer: C
Q3) The CSR Pyramid is a stakeholder model--that is,each of its components addresses different stakeholders.
A)True
B)False
Answer: True
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Chapter 3: The Stakeholder Approach to Business, Society, and Ethics
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Q1) A major criticism of the stakeholder management approach is that it is extremely complex and time consuming.
A)True
B)False
Answer: True
Q2) Before managers in the firm can identify what stakes are held,they must first identify who the stakeholders are.
A)True
B)False
Answer: True
Q3) Stakeholders who have a high potential for cooperation and a low potential for threat to the firm are known as ____ stakeholders.
A)mixed blessing
B)supportive
C)nonsupportive
D)marginal
Answer: B
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Chapter 4: Corporate Governance: Foundational Issues
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Q1) Which of the following is not a method of obtaining the micro level of legitimacy?
A)A company adapts its operations to conform to prevailing standards.
B)A company may seek to avoid detection that it is operating contrary to social norms.
C)A company may attempt to changes the public's values and norms.
D)A company may identify itself with other organization,people,or values.
Q2) Companies that elected to provide meaningful information to shareholders and securities professionals without also informing small investors were practicing
A)insider trading.
B)programmed trading.
C)selective disclosure.
D)stair-stepping.
Q3) Directors who have no ties to the firm other than membership on the board are called
A)dependent directors.
B)free agent directors.
C)inside directors.
D)outside directors.
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Chapter 5: Strategic Management and Corporate Public Affairs
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Q1) Utilize the knowledge you have gained to respond to the following essay questions.Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it. In what do value-based companies believe?
Q2) Social performance reporting should be isolated in assessing social performance.
A)True
B)False
Q3) Public affairs evolved from public relations.
A)True
B)False
Q4) ____ level strategy seeks to determine how a firm should compete in a given industry.
A)Enterprise
B)Corporate
C)Business
D)Functional
Q5) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Page 7
Describe what is meant by "buffering" and "bridging."
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Chapter 6: Issues Management and Crisis Management
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Q1) The principal distinction between the conventional and strategic management approaches to issues management is
A)how broadly the idea of issues in conceived to be.
B)how broadly responsibility for issues management is spread.
C)how broadly the firm defines who its stakeholders are.
D)how many issues are being managed at one time.
Q2) An efficient issues management process will analyze issues before ranking them. A)True
B)False
Q3) Planning aspects of the issues management process include all of the following except A)identification.
B)analysis. C)ranking.
D)monitoring.
Q4) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Explain how the ranking and prioritization of issues would occur.
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Chapter 7: Business Ethics Fundamentals
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Q1) In Kohlberg's preconventional level of moral development,the individual's primary concern is for others.
A)True
B)False
Q2) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Discuss how Bernie Madoff and ashleymadison.com are illustrations of immoral management.
Q3) Provide a short answer to each of these questions.Be sure to fully explain your answer.
If business ethics have,in reality,declined over the past decades,what are the primary reasons for this movement?
Q4) Moral identification and ordering refers to the ability to discern the ambiguity of moral factors.
A)True
B)False
Q5) Provide a short answer to each of these questions.Be sure to fully explain your answer.
What are the seven habits of highly moral leaders?
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Chapter 8: Personal and Organizational Ethics
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Q1) The personal level of ethical challenges include situations we face in our personal lives
A)at work.
B)and in our families.
C)outside of the work context.
D)and spiritual lives.
Q2) Provide a short answer to each of these questions.Be sure to fully explain your answer.
The concept of servant leadership states that leaders should seek first to serve their followers,and by doing so,they become great leaders.Evaluate this idea.Is it something that would work in the United States?
Q3) Utilize the knowledge you have gained to respond to the following essay questions.Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it. Evaluate the principle of utilitarianism.
Q4) The basis of the principle of justice is the concept of fairness.
A)True
B)False
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Chapter 9: Business Ethics and Technology
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Q1) The technology related to the Internet has shifted the burden onto individual employees to monitor their own workplace activities.
A)True
B)False
Q2) Privacy and informed consent are issues that
A)are the same whether one is surfing the Web or visiting the local hardware store.
B)are always readily apparent to users of the Internet.
C)are of little importance to consumers of e-commerce.
D)become even more important on the Internet than in brick-and-mortar businesses.
Q3) Ethical lag is a situation in which
A)scientists have not been schooled in moral philosophy.
B)the speed of technological change far exceed that of ethical development.
C)technology takes the place of ethical deliberation.
D)computer programs are not developed with an ethics loop.
Q4) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Why is protection of children an important ethical issue in the use of the Internet?
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Chapter 10: Ethical Issues in the Global Arena
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Q1) Economic integration of many formerly national economies into one worldwide economy is called
A)globalization.
B)world-system theory.
C)capitalization.
D)material diversification.
Q2) For an MNC to be perceived as legitimate in the eyes of a host country,it must be properly incorporated and pay its fair share of taxes.
A)True
B)False
Q3) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Describe the MNC's basic barrier to achieving legitimacy in its host country.
Q4) An attempt to assess the underlying moral justifications for corporate actions and the consequent results of those actions are contained in A)social audits.
B)ethical impact statements.
C)human rights statements.
D)environmental impact statements.
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Chapter 11: Business,Government,and Regulation
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Q1) The newest type of social regulations is concerned primarily with A)environmental protection.
B)corporate welfare.
C)security.
D)educational reform.
Q2) The question of whether current public functions should be performed by the government or private sector is addressed by A)industrial policy.
B)privatization.
C)central planning.
D)moral suasion.
Q3) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Compare and contrast economic regulation and social regulation.
Q4) Utilize the knowledge you have gained to respond to the following essay questions.Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it.
Given information from this chapter,can governments manage more ethically than capitalism?
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Chapter 12: Business Influence on Government and Public Policy
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Q1) Provide a short answer to each of these questions.Be sure to fully explain your answer. What can be done to limit the influence of money on the political process?
Q2) Utilize the knowledge you have gained to respond to the following essay questions.Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it. Lobbyists have been identified as having very narrow self-interests.Apparently some of these interests go no further than lining their own pockets,with no regard for their clients' needs.Research the activities of Jack Abramoff and Michael Scanlon in connection with their representation of several Native American tribes and their gambling casinos.
Q3) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Why might PACs lose their effectiveness?
Q4) The central product of the new breed of lobbyist is A)influence.
B)access.
C)advice.
D)information.
Page 14
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Chapter 13: Consumer Stakeholders: Information Issues and
Responses
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Q1) The recent settlement with tobacco companies has successfully resolved the issue of advertising tobacco products to children.
A)True
B)False
Q2) Which of the following is not a problem associated with exaggerated claims?
A)They induce people to buy things that do them no good.
B)They drive out good advertising.
C)They generally cost more to produce.
D)They result in a loss of advertising efficiency.
Q3) Comparative advertising always affects advertising positively.
A)True
B)False
Q4) Utilize the knowledge you have gained to respond to the following essay questions.Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it. Is the advertising practice of product placement unethical?
Q5) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Why is advertising to children particularly troubling to ethicists?
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Chapter 14: Consumer Stakeholders: Product and Service Issues
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Q1) Utilize the knowledge you have gained to respond to the following essay questions.Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it.
One of the main criticisms of the total quality movement is that it has done nothing to define quality.Philosophers have also wrestled with the definition of quality (see Pirsig,Zen and The Art of Motorcycle Maintenance).Define quality in your own words.How difficult is this task? What implications does the task of defining quality have for the business/consumer relationship?
Q2) The legal view of "let the buyer beware" that prevailed in the 1800s was A)caveat vendor.
B)e pluribus unum.
C)norvus ordo seclorum
D)caveat emptor.
Q3) Provide a short answer to each of these questions.Be sure to fully explain your answer.
What group(s)did Congress originally intend to be the primary participants in the Consumer Product Safety Commission's decision making process? Was that the "right" stance? What has happened to that stance in recent years?
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Chapter 15: The Natural Environment As Stakeholder
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Q1) Air pollution leads to all of the following except
A)deforestation
B)acid rain.
C)global warming.
D)smog.
Q2) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Describe the "solution" that some businesses have for hazardous wastes.
Q3) Provide a short answer to each of these questions.Be sure to fully explain your answer.
What are the answers to our overuse of nonrenewable energy resources?
Q4) One approach to resolving air pollution problems,intended to reduce a particular pollutant over an entire industrial region by treating all emission sources as if they were under one bubble is called
A)emissions trading.
B)blanket controls.
C)comprehensive emissions regulation.
D)the clean air provision.
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Chapter 16: Business and Community Stakeholders
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Q1) Community foundations are non-profit organizations that specialize in grant writing and locating sources of corporate philanthropy.
A)True
B)False
Q2) The business community now encompasses the entire world.
A)True
B)False
Q3) Business involvement in the community represents enlightened self-interest.
A)True
B)False
Q4) Steps in developing a community action program include all of the following except
A)knowing the community.
B)knowing the company's resources.
C)building bridges to the community.
D)monitoring projects.
Q5) It is usually easy to assess the true motives behind businesses' giving.
A)True
B)False
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Chapter 17: Employee Stakeholders and Workplace Issues
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Q1) Workers' rights provided through union contracts are established
A)by law.
B)through collective bargaining.
C)by the employer.
D)within an overarching framework of common law.
Q2) The peer review panel
A)has no professional community to provide standards or procedural guidelines.
B)is made up of senior managers from the company's headquarters.
C)is housed in the legal department.
D)is typically not well trusted within an organization.
Q3) One of the most used alternative dispute resolution methods is
A)the open door policy.
B)the suggestion box.
C)the complaint box.
D)employee complaint hotlines.
Q4) Labor unions have vigorously pursued civil liberties for employees in the workplace,but have not had much success.
A)True
B)False
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Chapter 18: Employee Stakeholders: Privacy, safety, and Health
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Q1) Federal privacy protections were eroded after the 9/11 attacks.
A)True
B)False
Q2) One of the few places in which guidelines for the handling and use of information exists is
A)the state of Maryland.
B)the health care field.
C)the consumer credit industry.
D)Japan.
Q3) Utilize the knowledge you have gained to respond to the following essay questions.Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it.
Knowing the pros and cons of drug testing,is it justified? Make a case to support your answer.
Q4) The primary ethical argument in favor of drug testing is the responsibility companies have to their employees and the public to provide safe workplaces,secure asset protection,and safe places in which to transact business.
A)True
B)False
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Chapter 19: Employment Discrimination and Affirmative Action
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Q1) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Men and women provide very different reasons why the glass ceiling exists.Which seems more likely to you?
Q2) Either a man or a woman can be the victim of sexual harassment.
A)True
B)False
Q3) One of the big challenges related to employment discrimination in the 21st century will be
A)breaking the glass ceiling that bars males from reaching senior management positions.
B)keeping wages low and profits up.
C)finding enough workers to fill lower-level positions.
D)the changing workforce composition.
Q4) Title VII of the Civil Rights Act of 1964 prohibits discrimination in all the following except A)hiring.
B)promotion.
C)in college admissions. D)fringe benefits.
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