Strategic Leadership in Nursing Exam Solutions
Course Introduction
Strategic Leadership in Nursing explores the essential theories, skills, and practices necessary for effective leadership within healthcare organizations. This course examines the role of nurse leaders in shaping organizational vision, promoting evidence-based practice, and driving healthcare innovation. Students will analyze key leadership models, develop strategic planning abilities, and learn to navigate complex healthcare systems. Topics include ethical decision-making, change management, interdisciplinary collaboration, and the development of policies that support quality patient care. Through case studies and real-world examples, students will enhance their ability to lead teams, influence healthcare outcomes, and respond to the evolving challenges facing the nursing profession.
Recommended Textbook
Leading and Managing in Nursing 7th Edition by Yoder Wise
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Page 2
Chapter 1: Leading, Managing, and Following
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Q1) A dispute arises between an RN and an LPN over a patient issue.The tension continues between the two and begins to affect other staff members,who are drawn into the conflict.Over time,the team becomes polarized toward either the RN or the LPN.How might this situation be prevented?
A) Expediency in responding to the initial dispute, once it became apparent that it could not be resolved by the two parties themselves
B) Asking other staff members what the real issues were in the dispute between the RN and the LPN
C) Reassigning one of the parties to another unit when it became apparent that the two individuals could not resolve the dispute themselves
D) Calling a staff meeting at the onset of the dispute to allow the team and the RN and LPN to discuss the initial dispute
Answer: A
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3
Chapter 2: Clinical Safety: The Core of Leading, managing, and Following
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Q1) A nurse manager is implementing strategies to support the steps in the AHRQ document "Five Steps to Safer Health Care." What does the manager include in the implementation?
A) Patients are actively encouraged to make decisions related to care.
B) Rules and decisions are made through centralized processes.
C) You monitor the performance of each staff member closely.
D) Preference is given to increasing staff numbers rather than staff credentials.
Answer: A
Q2) Pleasant Valley Hospital has amended its safety practices and policies.What has the hospital elected to emphasize accordance with changes by The Joint Commission (TJC)?
A) Safety goals specific to Pleasant Valley
B) Decision-making processes
C) Sufficient staffing for safe care
D) Increased numbers of baccalaureate-prepared RNs
Answer: A
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Chapter 3: Legal and Ethical Issues
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Q1) With regard to nursing practice,nurse managers are held responsible for:
A) practicing within legal guidelines established under state law and nurse practice acts.
B) ensuring that nursing staff under their supervision are currently licensed to practice.
C) referring all errors in nursing judgment to state discipline boards.
D) ensuring that physicians are properly licensed to provide care on patient care units.
Answer: A,B
Q2) An individual in a wheelchair is applying for the position of receptionist in an outpatient clinic.What does the nurse manager understand based on The Americans with Disabilities Act of 1990 requirements for employers?
A) Make reasonable accommodations for persons who are disabled.
B) Allow modified job expectations for persons recovering from alcoholism.
C) Hire disabled individuals before hiring other qualified, non-disabled persons.
D) Treat, for purposes of employment, homosexuals and bisexuals as disabled.
Answer: A
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5
Chapter 4: Cultural Diversity and Inclusion in Health Care
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Q1) In caring for a patient from an East Indian culture,the staff expresses frustration that many people are in the room at any one time,which interferes with care.As the nurse manager,you provide leadership in understanding that this behavior of the family and friend network reflects:
A) lack of understanding of the seriousness of the patient's illness.
B) lack of communication between family members.
C) the social organization of friendships and family networks in East Indian culture.
D) lack of caring about the hospital environment by the friends and family.
Q2) Individuals living with asthma,who also live in poverty,are much less likely to seek early care and are more likely to go to emergency rooms for assistance.This example reflects:
A) stereotyping.
B) cultural diversity.
C) ethnocentricity.
D) transcultural care.
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Chapter 5: Gaining Personal Insight: The Beginning of Being a Leader
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Q1) A new nurse leader wants to be the best leader she can.The nurse takes classes,finds and leadership mentor,seeks input from her unit,and employs other strategies for leadership development.What is another strategy for the leader to develop and improve leadership skills?
A) Proactive learning
B) Ignoring feedback
C) Being in charge
D) Authoritative position
Q2) A staff nurse is taking leadership classes in an advanced degree program as the nurse wants to become a manager.The instructor requires the students to create a journal and make notes of their feelings when they experience conflicts at work over the next few weeks.The assignment calls for the use of reflection.What is the purpose of this assignment?
A) Log of conflicts which occur
B) Reflection for self-awareness in conflict situations
C) Assess the students conflict management skills
D) Analysis of student lead conflicts
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Chapter 6: Being an Effective Follower
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Q1) A new graduate nurse is working in an outpatient surgical center with the circulating nurse.The nurse is reviewing the patient's chart and orders.The patient has been in pre-op receiving eye drops in her right eye as preparation for cataract removal surgery.The pre-operative orders indicate a marking has been made above the right eyebrow by the pre-operative nurse for surgery.The pre-operative nurse has been instilling the medicated eye drops to dilate the right eye for surgery.Upon further review of surgical consent,the consent was for surgery on the left eye and the history and physical by the surgeon indicate the patient is supposed to have surgery on her left eye.What action by the new nurse is considered appropriate followership?
A) Alert the pre-operative nurse to the chart discrepancy.
B) Ask the charge nurse to double check the chart together.
C) Notify the surgeon to the issue for further orders.
D) Complete a hospital incident report.
E) Do nothing; assume the nurse was correct.
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8
Chapter 7: Managing Self: Stress and Time
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Q1) Sources of occupational stress in nursing include all except which of the following?
A) Authoritarian leadership
B) Concern about moral wrongdoing by colleagues
C) Multiple changes in a short time
D) Rotating shifts
Q2) The chief nursing officer listens to nurse managers verbalize their feelings of internal stress.One common source of internal stress seems to be:
A) the death of a loved one.
B) perfectionism.
C) getting married.
D) losing a job.
Q3) "Stress-buffering" behaviors can be elicited to reduce stress.All of the following behavioral coping responses can be used by nurse managers to reduce and manage stress except:
A) distancing oneself from work.
B) using cognitive reframing to change irrational thoughts.
C) refusing a request to sit on a committee to evaluate scheduling software.
D) exercising regularly.
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9
Chapter 8: Communication and Conflict
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Q1) Two staff nurses are arguing about whose turn it is to work on the upcoming holiday.In trying to resolve this conflict,the nurse manager understands that interpersonal conflict arises when:
A) risk taking seems to be unavoidable.
B) people see events differently.
C) personal and professional priorities do not match.
D) the ways in which people should act do not match the ways in which they do act.
Q2) Two nurses on a psychiatric unit come from different backgrounds and have graduated from different universities.They are given a set of new orders from the unit manager.Each nurse displays different emotions in response to the orders.Nurse A indicates that the new orders include too many changes; Nurse B disagrees and verbally indicates why.This step in the process is which of the following in Thomas' stages of conflict?
A) Frustration
B) Conceptualization
C) Action
D) Outcomes
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Chapter 9: Power,Politics,and Influence
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Q1) A staff nurse asks the nurse manager for a few days off for personal reasons.The nurse manager turns in the request to the human resources office with a note indicating that the staff nurse has demonstrated excellent working skills and is a valued employee.The nurse manager has used the influence of her position to help this staff member.Influence is the process of:
A) using power.
B) empowering others.
C) understanding power.
D) moving past apathy.
Q2) What has the literature on oppression in nursing demonstrated?
A) Verified the presence of behaviors associated with oppression within nursing.
B) Suggested that oppression leads to bullying but has little or no effect on patient outcomes.
C) Failed to establish that oppression is present in nursing groups.
D) Indicated that nurses use oppression negatively.
Q3) Politics is identified in what areas?
A) Confined to legislatures
B) Seen in dysfunctional workplaces
C) Found in all social organizations
D) A representation of self-interest
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Chapter 10: Healthcare Organizations
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Q1) Tracy is an RN case manager who interfaces between the Centers for Medicare & Medicaid.Tracy's responsibilities most likely would include:
A) managing physician-led research.
B) monitoring physician documentation of the need for medical care.
C) determining which services are designated fee-for-service.
D) identifying errors in physician diagnoses.
Q2) As a nurse manager in a hospital,you would expect what to be the major contributor to funding and revenues in your organization?
A) The federal government
B) Medicare
C) Medicaid
D) Blue Cross/Blue Shield
Q3) To prepare for the orientation of newly hired nurses,the nurse manager plans a presentation outlining the concept of healthcare networks.Healthcare networks are:
A) units that provide only primary care services.
B) owned by the institutions.
C) a feature of all public institutions.
D) units that serve large populations.
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Chapter 11: Organizational Structures
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Q1) Taylor Hospital has well-defined organizational units that provide maintenance,financial services,care for cardiac patients,care for surgical patients,and so on.The organizational chart indicates that surgical units report to a surgical manager and all nursing units report to a vice president of nursing; financial services to an accountant and then to a business executive; and so on.The primary disadvantage of this organizational structure is:
A) breakdown in function and communication across specialties.
B) lack of congruence in culture and organizational values.
C) highly centralized decision making and authority.
D) wide span of control.
Q2) The chief nursing officer is given the task of reviewing and proposing revision of the organization's mission,philosophy,and technology.In reviewing them,the chief nursing officer understands that they should be reflected in:
A) the organizational structure.
B) line and staff responsibilities.
C) the policies and procedures.
D) government regulations.
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Chapter 12: Care Delivery Strategies
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Q1) When hiring a case manager for a rehabilitation setting,you would most likely consider a:
A) registered nurse with a master's degree.
B) physiotherapist with a background in stroke rehabilitation.
C) social worker with a background in counseling.
D) health professional with advanced background who is client and outcome focused.
Q2) To effectively delegate in a team nursing environment,the RN team leader must be familiar with the legal and organizational roles of each group of personnel and must:
A) be able to effectively communicate with patients.
B) build relationships with physicians.
C) be able to adapt to daily changes in staffing.
D) adapt in communicating information to her supervisor.
Q3) For a nurse manager in the functional nursing model,an approach that will assist in maintaining staff satisfaction in this specific model is:
A) rotation of task assignments.
B) frequent opportunities for in-service education.
C) orientation to job responsibilities and performance expectations.
D) team social events in off hours.
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Chapter 13: Staffing and Scheduling
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Q1) To reduce reliance on overtime hours,an organization develops a strategy for floating nurses during staff shortages.To maximize patient safety and reduce costs,the healthcare organization:
A) develops a centralized pool of float nurses.
B) assigns nurses from less busy units to ones with increased acuity levels.
C) floats nurses only between units on which the nurses have been cross-trained.
D) assigns float nurses to basic care only.
Q2) Your healthcare organization has a decentralized system for scheduling.As part of this process,after you have developed a draft schedule,you may need to:
A) seek budgetary approval.
B) balance personal schedules against institutional needs.
C) negotiate the schedule with unit staff.
D) submit the schedule to a centralized staffing office for review.
Q3) The difference between staffing and scheduling is that staffing:
A) puts the right person in the right position.
B) puts the right person in the right time and place.
C) refers to the number of nursing hours per patient per day.
D) looks after interpretation of benefits and compensation.
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Chapter 14: Work Force Engagement Through Collective
Action and Governance
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Q1) In an inner-city area,a group of nurses meet and develop a plan to negotiate with local businesses to support a breakfast program for young elementary schoolchildren.This is an example of:
A) community development.
B) collective bargaining.
C) collective action.
D) shared governance.
Q2) Martin,the unit manager,receives complaints from community agencies that patients who have been discharged from his unit seem to lack understanding about their disorder and immediate strategies for managing elements of their care.Martin checks the patient teaching sheets and notes that the sheets are initialed by staff.He calls the agencies and indicates that teaching has been done.Martin's follow-up to complaints from the community is:
A) appropriate and indicates that he has assumed accountability for the actions of his staff.
B) indicative that he does not clearly understand the concept of accountability.
C) indicative of strong support for his staff and their autonomy.
D) important in clarifying the difference between his accountability and that of the community in patient care.
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Chapter 15: Making Decisions and Solving Problems
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Q1) Justin is a nurse manager in a rehabilitation unit in a small urban center.There is a high turnover rate among rehab-assistants because of the heavy work assignments.Despite his need for staff,Justin decides to review each application thoroughly and interview candidates carefully because he recognizes that it is important to hire staff who can best provide high-quality care and who will fit well with the team.Which of the following decision-making models did Justin use in making his decision?
A) Subjective model
B) Objective model
C) Optimizing model
D) Satisficing model
Q2) The risk manager wants to evaluate the reasons for an increased number of falls on the rehab unit.The risk manager devises a fishbone diagram.A fishbone diagram is a useful tool to:
A) identify the root causes of problems.
B) list possible solutions to problems.
C) help leaders select the best options.
D) evaluate the outcomes of decisions made.
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Chapter 16: The Impact of Technology
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Q1) Despite the implementation of bar-code medication administration (BCMA)on your busy medical unit,you notice that the number of medication errors has not significantly decreased.Which of the following reasons might explain the lack of change in errors?
A) A number of new medications have been introduced into the hospital pharmacy that are not yet recognized in the CDS.
B) There have been an unusually high number of patients on the unit who have been unable to confirm their identity at the time of medication administration.
C) Lack of staff understanding and support for BCMA has led to overrides or failures to scan bar codes during busy times.
D) Clinical data that have been entered into the system to guide administration of the medications are outdated.
Q2) A necessary,basic condition for successful integration of clinical information systems is:
A) software.
B) standard medical nomenclature.
C) confirmatory evidence from nursing-led studies.
D) strong interdisciplinary cultures.
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Chapter 17: Delegating: Authority, Accountability,
Responsibility in Delegation Decisions
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Q1) An example of a nursing care activity that would not be delegated by an RN to a UNP is:
A) teaching self-catheterization to a patient with paraplegia who has limited English.
B) basic care for a patient with a head injury who is rapidly deteriorating.
C) one-to-one observation with a suicidal patient.
D) assessment of patients being admitted through the Emergency Department.
E) basic hygienic care for a patient who is post MI and stable.
Q2) You ask Evelyn,a new UNP,to check what is left in Mrs.N.'s inhaler when Evelyn makes visits to Mrs.N.and also to check whether Mrs.N.is receiving any positive effect from the medication.Evelyn reports for 3 weeks that Mrs.N.is using the inhaler and that there is enough medication left in the device.The day of her last visit to Mrs.N.,Mrs.N.is admitted to the hospital in severe respiratory distress.When she is admitted,she tells the physician that she has not been using the inhaler for 4 weeks.Determination of Evelyn's educational preparation and certification is related to the concept of:
A) accountability.
B) authority.
C) role performance.
D) assignment.
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Chapter 18: Leading Change
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Q1) You anticipate that your region will soon move toward an e-health record system.You begin to discuss this with your staff and are disappointed that you receive little positive response from the staff about this possibility.One staff member,in particular,seems to sum it up by saying "e-health? Won't happen in my working life! There are too many problems with it,like privacy issues." This response is most likely motivated by:
A) lack of urgency regarding the need to change.
B) lack of evidence to support importance of technology.
C) deficits in education and experience.
D) lack of organizational support for change.
Q2) When goals/outcomes are somewhat unclear in early preparation for a complex change,the manager and the change management team develop several acceptable goals/outcomes.This change in management approach is termed:
A) unfreezing.
B) nonlinear.
C) cybernetic.
D) linear.
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Chapter 19: Building Effective Teams
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Q1) In the cardiac intensive care unit,there has been simmering discontent about the new nurse manager,who avoids any discussion about her scheduling and practice decisions.The staff have begun to sort into "different camps" depending on how they feel about the manager or the decisions.Which of the following statements MOST accurately describes this situation?
A) The tension that has been generated will result in creative solutions.
B) Staff will become a cohesive group that takes a stand against the manager.
C) The conflict will result in increased dialogue about practice and scheduling options.
D) Patient care may suffer because attention and energy is being diverted toward the unit relationships.
Q2) You are charged with developing a new nursing curriculum and are committed to developing a curriculum that reflects the needs of the profession and of the workplace.To address deficits that may already be present in nursing curricula related to the workplace,you include more content and skills development related to:
A) therapeutic communication with patients.
B) effective communication in the workplace.
C) increased emphasis on sender-receiver dyads.
D) generational differences in communication.
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Chapter 20: Managing Costs and Budgets
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Q1) Because of the complexity of reimbursement systems and its implications for the services available to patients,the nurse has a key role in:
A) advocacy for patients with regard to services required and services utilized.
B) increasing the volume of services and decreasing the number of patients served.
C) accomplishing more with each visit and decreasing the volume of services used.
D) decreasing the volume of services used and the number of return visits.
Q2) After reviewing her monthly budget report,the nurse manager sees that she has a negative variance,which prompts her to change the staffing schedule.A negative or unfavorable variance in a monthly expense report may result from:
A) overestimation of inflation.
B) higher than expected client acuity.
C) net revenue exceeding net expenses.
D) not replacing staff who called in sick.
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22
Chapter 21: Selecting, developing, and Evaluating Staff
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Q1) Which of the following strategies might be effective in empowering staff?
A) Communication book in which new information on policies and processes is communicated and mistakes are highlighted.
B) Monthly staff meetings during which a portion of the agenda is devoted to sharing ideas and presentations on best practices for implementation on the unit.
C) Once-yearly summative evaluations based on what the manager best likes about the individual.
D) Focus on discussion of errors in care with direction as to how errors are to be prevented in the future.
Q2) The nurse manager schedules evaluations of staff members using a newly developed performance appraisal tool.The development of a performance appraisal tool should include:
A) organizational mission, philosophy, and position requirements.
B) a generalized overview of the duties of a position.
C) a skills checklist and accreditation requirements.
D) an ordinal scale that ranks all employees.
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Chapter 22: Person-Centered Care
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Q1) Based on data from the patient satisfaction survey,the nurse manager decides that a change should be made in communication with family members.What would be important for a nurse manager to consider when instituting a change to improve customer service?
A) Assess the perceptions of the nursing staff regarding the specific service problem.
B) Include community representatives on a planning committee to address the change.
C) Involve physicians, other healthcare professionals, and ancillary staff.
D) Review all patient complaints with the nursing staff.
Q2) An example of a factor that would impede a patient's learning is:
A) poverty.
B) limited health insurance.
C) being an older adult.
D) heavy sedation.
Q3) The complexity of the healthcare environment for consumers is increased by:
A) falling levels of education among the public.
B) increased levels of poverty.
C) complex compensatory systems and a variety of delivery systems.
D) increased numbers of uninsured or underinsured.
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Chapter 23: Managing Quality and Risk
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Q1) A nurse manager wants to decrease the number of medication errors that occur in her department.The manager arranges a meeting with the staff to discuss the issue.The manager conveys a total quality management philosophy by:
A) explaining to the staff that disciplinary action will be taken in cases of additional errors.
B) recommending that a multidisciplinary team should assess the root cause of errors in medication.
C) suggesting that the pharmacy department should explore its role in the problem. D) changing the unit policy to allow a certain number of medication errors per year without penalty.
Q2) Hospital ABCD is a Magnet hospital.One reason this designation has been applied to Hospital ABCD because it:
A) facilitates active staff participation in decision making related to quality nursing care.
B) has implemented a graduate nurse orientation program.
C) espouses commitment to excellence in patient care.
D) is establishing career ladders for nurses.
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Chapter 24: Translating Research Into Practice
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Q1) The chief nursing officer at a local hospital seeking Magnet status creates staff development classes concerning translation of research into practice (TRIP).What best describes TRIP?
A) Conducting an integrative review of the literature
B) Searching the literature for a systematic review
C) Providing the results of research studies to practitioners
D) Applying strategies that aid in adoption of research in practice
Q2) Which of the following would be most effective in implementing the findings of a new clinical treatment for problems associated with bowel motility for the staff nurses?
A) Lecture by a nurse practitioner
B) Workshop for surgical nurses that involves discussion of case studies and application of evidence
C) Discussion of the findings on the bulletin boards at the workstation
D) Education of unit opinion leaders regarding the evidence presented in the studies
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Chapter 25: Managing Personal and Personnel Problems
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Q1) Ellen is a novice nurse on your unit.Even though she has come to you highly recommended,as her supervisor,you have noticed some knowledge and skill deficiencies.These deficiencies have been noticed by her peers as well,who cover for her because she is new and they like her.Which of the following is likely to be the greatest asset to Ellen in improving her performance?
A) Ignore Ellen's errors until she has more experience.
B) Instruct staff to avoid working with Ellen until she learns to how do things herself.
C) Ask Ellen to complete a self-assessment, using a standard skills checklist.
D) Encourage staff to report every behavior of Ellen's that is different from theirs.
Q2) Before terminating an employee,a nurse manager must:
A) be an expert in all legal aspects of termination and discipline practices.
B) follow the organization's specific policies for addressing disciplinary problems and termination.
C) function as a counselor for problem employees.
D) do everything to assist and protect the employee by adjusting standards and policies.
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Chapter 26: Role Transition
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Q1) A nurse is interviewing for a manager's position.Which of the following actions is considered a role preview?
A) Formal commitment of the employment contract
B) Improving role performance
C) Touring the unit
D) Disillusionment about the expectations of the job
Q2) The new head nurse on telemetry has been in the position for 3 months.The head nurse and the administrator disagree on how much time the head nurse should allot to various aspects of the role.Staff members on the unit complain that the head nurse is unavailable for clinical concerns because of being off the unit while attending meetings.To facilitate the process of role transition,the head nurse should:
A) develop policies consistent with the head nurse's prior workplace.
B) attend a workshop on how to deal with difficult people.
C) decide to give the position 3 more months and then leave if things do not improve.
D) schedule a series of meetings with staff and the administrator to clarify expectations.
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Chapter 27: Managing Your Career
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Q1) A young male nurse began in nursing as a staff nurse at a hospital.After 3 years,he moved to a home healthcare agency for increase in pay and taking a position as a manager in the agency.What type of motivation does this exemplify in career success?
A) Internal
B) External
C) Spiral
D) Entrepreneurial
Q2) To enhance team leadership skills for your team leaders,you arrange opportunities for:
A) certification.
B) continuing education.
C) graduate courses.
D) volunteerism.
Q3) Professional associations:
A) set regulatory requirements and establish entry requirements for nursing.
B) offer graduate programs for clinical and career advancement.
C) provide opportunities for career networking and support.
D) are open to all individuals who meet the criteria for membership.
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Chapter 28: Developing the Role of Leader
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Sample Questions
Q1) Which of the following nurses is MOST likely to inspire others to do their best?
A) Nancy, RN, is an individual who enjoys details and organization. She regularly leaves notes for the next shift about what has been done incorrectly or omitted.
B) Jim, RN, has been involved in nursing for several years and is well liked by patients and families. He continually searches for new knowledge and skills, and his sense of humor and optimism are infectious.
C) Clara has been the head nurse on Unit 3Y for years. She is quiet but enjoys patients and their families. She has not been to a conference in years because the unit is her entire life.
D) Karen is a team leader. She is extraordinarily vigilant about ensuring that everyone is treated fairly in assignments. She is also very conscientious about care and regularly checks up on what everyone is doing to ensure that it is done correctly.
Q2) The style of leadership that Kari is exhibiting is likely to:
A) ensure that the organization is financially stable.
B) stifle innovative thinking about ways to move out of financial jeopardy.
C) lead to apathy and disinterest in the organizational goals.
D) lead to decreased attrition of staff on her unit.
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Chapter 29: Developing the Role of Manager
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Sample Questions
Q1) Budgeting and protection of revenues is a function of:
A) leadership.
B) management.
C) team leadership.
D) followers.
Q2) Which of the following is not important in a positive work environment,as defined by the AONE?
A) Clear, open, trustful communication
B) Accountability and clarity of roles and responsibilities
C) Participatory decision making
D) Challenge and striving for excellence
Q3) A manager who is concerned with ensuring that patients on her surgical unit have the necessary information to make informed choices is:
A) practicing legal nursing care.
B) demonstrating respect for patient rights.
C) avoiding risks.
D) likely experiencing staff issues with informed consent.
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Chapter 30: The Strategic Planning Process
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Sample Questions
Q1) Which of the following represents a well-written objective?
A) Hospital-acquired infections are reduced, and procedures to reduce infections are implemented.
B) To increase staff satisfaction and to decrease burnout.
C) To increase the health of the community.
D) To implement evidence-based practice on nursing units, as evidenced by adoption of evidence-based processes, by June 1.
Q2) A community-based pain management program is being planned for your region.As a coordinator of a home care agency,you have been requested to develop a conceptual framework,mission statement,philosophy,and objectives for the program.In what order will you pursue this endeavor?
A) Objectives, philosophy, and mission statement
B) Philosophy, objectives, and mission statement
C) Philosophy, mission statement, and objectives
D) Mission statement, philosophy, and objectives
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Chapter 31: Thriving for the Future
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Sample Questions
Q1) Which of the following strategies is most important in developing a strong vision?
A) Seeking out evidence to support trends and out-of-the-box thinking
B) Spending time with others with whom we discuss ideas
C) Setting up focus groups to provide information on current realities
D) Being honest and open about what we think for the future
Q2) Based on studies of workplace environments for nurses and future projections,the workplace of the future will be:
A) less intense because of more technology.
B) about the same as it is now.
C) more intense because of more technology.
D) fluctuating between intense periods and less intense periods.
Q3) Nursing professionals in the twenty-first century will accomplish most of their work:
A) through teams of internationally prepared professionals.
B) in teams and through group work.
C) through long term, secure jobs.
D) in competitive environments and work groups.
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