Strategic IT Alignment
Practice Exam
Course Introduction
Strategic IT Alignment focuses on the integration of information technology (IT) strategies with overall business objectives to achieve competitive advantage and organizational success. The course examines frameworks, models, and best practices that guide the alignment process, emphasizing the role of IT in enabling and transforming business processes. Topics include assessing organizational needs, IT governance, value creation, risk management, and the complexities of aligning IT initiatives with changing business environments. Students will analyze real-world case studies and develop actionable strategies to ensure that IT investments support long-term business goals and drive measurable outcomes.
Recommended Textbook
Strategic Management of Information Systems international student version 5th Edition by Keri
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12 Chapters
639 Verified Questions
639 Flashcards
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Chapter 1: Linking Systems Strategy and the Organization
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47 Verified Questions
47 Flashcards
Source URL: https://quizplus.com/quiz/36742
Sample Questions
Q1) By using IS to achieve economies of scale and generate operating efficiencies,Walmart epitomizes which one of Porter's generic strategies?
A) Differentiation
B) Focus
C) Cost leadership
D) Broad focus
E) Cost differentiation
Answer: C
Q2) To avoid unwanted consequences,altering the IT Strategy requires adjustments to the organizational strategy.
A)True
B)False
Answer: True
Q3) Social business opportunities fall into one of three categories: collaboration,engagement or ______.
Answer: innovation
Q4) According to Porter,a company that makes its services available 24/7 would be practicing a _________ strategy.
Answer: cost leadership
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Chapter 2: Strategic Use of Information Resources in a Global Economy
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54 Verified Questions
54 Flashcards
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Sample Questions
Q1) A firm's IS strategy and business strategy focus more on its external requirements than internal requirements.
A)True
B)False
Answer: True
Q2) Which one of the following risks can threaten the IS of a company in a highly regulated industry such as financial services or health care?
A) Demonstrating bad timing
B) Awakening a sleeping giant
C) Mobile-based alternative removes advantages
D) Running afoul of the law
E) Implementing IS poorly
Answer: D
Q3) IT resources consist of IT assets and IT _______.
Answer: Capabilities
Q4) Information resources are defined as the available data,technology,people,and ______ available in an organization to be used by managers to complete business tasks.
Answer: Processes
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Chapter 3: Organizational Strategy: Managerial Levers
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Different organization structures reflect the different organizational strategies that are used by firms to implement their business strategy.
Resposne: See page 76
A)True
B)False
Answer: True
Q2) The negative consequences of monitoring the discrete tasks an employee does include all of the following EXCEPT:
A) The worker is disconnected from the larger business process.
B) There is less of an opportunity for the worker to broaden his/her skills.
C) The worker feels empowered to make significant contributions to the business.
D) The personal freedoms of the worker may be intruded upon.
E) The privacy rights of an employee may be violated.
Answer: C
Q3) This IT-enabled network links individuals together,regardless of location,so that they may locate experts and get to know people.
Answer: Social network
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5
Chapter 4: Work Design: Enabling Global Collaboration
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Sample Questions
Q1) A virtual team is faced with communication,technology and ______ challenges.
Q2) Employees may resist a change in IS by: denying that the system is up and running,trying to convince others it has no value,refusing to use the system,and/or _________ the system by distorting or altering inputs.
Q3) Knowledge-based work allows employees to work remotely rather than having to physically be present at a store,manufacturing facility or office building.
A)True
B)False
Q4) The concept of "jobs" is being replaced with the concept of work,requiring a framework that links the IS Strategy with the organization strategy to answer all of the following EXCEPT:
A) What work will be performed?
B) Who is going to do the work?
C) Where will the work be performed?
D) When will the work be performed?
E) How can IT increase the ineffectiveness of workers?
Q5) The Internet greatly enhances collaboration.
A)True
B)False
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Chapter 5: Building and Changing Global Business Processes
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54 Verified Questions
54 Flashcards
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Sample Questions
Q1) A company that wants to make incremental improvements to existing business processes would utilize which of the following?
A) Total quality management
B) Workflow management
C) Business process management
D) Business process reengineering
E) Enterprise resource planning
Q2) All of the follow are negative outcomes found in a firm that is afunctional EXCEPT for:
A) suboptimization
B) communication gaps
C) lose site of the business goals
D) lost information
E) redundancy of expertise
Q3) IS can impede change,particularly when the _________ don't match the capabilities of the IS.
Q4) Describe a business process by identifying the input to the process,some tasks associated with the process,the output of the process and a metric that could measure its effectiveness.
Page 7
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Chapter 6: Information Systems Strategy: Architecture and Infrastructure
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) As a result of social business,companies are being asked to include _______ in thier architecture.
Q2) "Reuse" is a benefit of service-oriented architecture because it supports:
A) Using sensitive data again and again
B) The breaking apart of functionality into small services that can be used by many different systems
C) Access to servers from many locations.
D) The selection of a specific computing device by each employee.
E) Reliable capacity-on-demand
Q3) The primary reason to base an organization's architecture on its strategic goals is to prepare for inevitable changes in the __________.
Q4) Hypercompetition implies that any architecture must be designed with maximum scalability and _____________ to ensure it can handle the imminent business changes.
A) modularity
B) speed
C) flexibility
D) sustainability
E) availability
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Chapter 7: Cost Recovery of Information Systems
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67 Verified Questions
67 Flashcards
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Sample Questions
Q1) Cloud computing providers often take responsibility for managing data and applications for a firm.These cloud computing provider's management of a firm's information must consider international transfer of information.This is an example of which global IT issue?
A) Political stability
B) Transparency
C) Sourcing
D) Data flow across borders
E) Business Continuity Planning
Q2) An airport is in the process of implementing a new baggage claim system that tags each passenger's baggage with RFID.Readers are installed around the airport to track bags and see that the baggage is delivered to the right plane or the right carrousel.The airport is considering different funding models to see if the airlines,the airport or the passengers will be charged.Use the three funding models to explain how this new IT could be funded.
Q3) The process called "true up" is used to balance true expenses against payments made for this particular funding method.
Q4) What does TCO stand for?
Q5) What does CIO stand for?
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Chapter 8: Governance of the Information Systems Organization
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Sample Questions
Q1) IT governance has two major components: the assignment of decision-making authority and responsibility,and the __________________________.
A) cost considerations
B) decision rights
C) business plan
D) capability maturity model
E) decision-making mechanisms
Q2) The decisions that set the foundation for IT capabilities shared throughout an organization fall into which one of the five major IT decision categories?
A) IT principles
B) IT architecture
C) IT infrastructure
D) Business application needs
E) IT investment and prioritization
Q3) Explain the value steering committees offer the IT organization.
Q4) The global nature of business today makes complete centralization impossible.
A)True
B)False
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Chapter 9: Sourcing Information Systems Around the World
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Sample Questions
Q1) In 1989,Kodak chose a(n)_____ approach to outsourcing IS activities and chose to work with suppliers like IBM,DEC and Businessland.This approach was soon dominated by other firms.
A) offshore
B) multivendor
C) nearshore
D) centralized
E) full outsourcing
Q2) To manage control yet realize the financial benefits that come with outsourcing,firms have created these subsidiaries to operate on their behalf and provide services.
Q3) Cloud computing is a form of outsorcing in which IT services are provisioned over the __________.
Q4) The global outsourcing market is growing.
A)True
B)False
Q5) Explain how an IS outsourcing provider is able to derive savings that companies themselves cannot realize.
Q6) This was the first country to make IT outsourcing a total industry.
Q7) This is the most widely used form of cloud computing.
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Chapter 10: Managing Projects in a Global Ecosystem
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Sample Questions
Q1) What does PMO stand for?
A) Project Maintenance Office
B) Project Mission and Objectives
C) Product Maintenance Office
D) Project Mission Office
E) Project Management Office
Q2) Open source software is free but often an organization will have to pay for training and technical support for the software.
A)True
B)False
Q3) Project risk is a function of these 3 determinants.
Q4) To reduce risk,a project should have which one of the following qualities.
A) High complexity
B) High clarity
C) Big in size
D) Large in budget
E) Lots of programmers.
Q5) This is the term used to describe Web apps that are created by combining existing applications,data,and infrastructure.
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Chapter 11: Business Analytics and Knowledge Management
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Sample Questions
Q1) The CIO-level sponsorship of and passion for analytics enabled firms like Caesars and Capital One to achieve the success they did.
A)True
B)False
Q2) List some examples of what a company should do if it seeks to gain a competitive advantage from analytics.
Q3) To support the analytical needs of an organization,data warehouses need to be all of the following EXCEPT:
A) Scalable
B) Compatible with the IT infrastructure
C) Agile to support changing requirements
D) Secure
E) Inaccessible
Q4) Business intelligence is a more specific form of knowledge management that seeks to extract knowledge from ______.
Q5) Give examples of how Caesars takes advantage of business analytics to keep customers coming back and spending more.
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Q6) These are tools that analyze the impact social IT has on a business.
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Chapter 12: Ethical Guidelines for Information Use
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Sample Questions
Q1) Google Flu Trends aggregates personal search data in order to estimate world-wide flu activity.Google's site has drawn criticism due to the sharing of users' online behavior without getting their consent.This,in essence,violates the user's right to:
A) Privacy
B) Property
C) Accuracy
D) Accessibility
E) Identity
Q2) Those who possess the "best" information and know how to use it,win.
A)True
B)False
Q3) Which normative theory of business ethics would TJX have displayed if it had informed customers as soon as the breach was corrected and told other retailers how to prevent future security breaches?
A) Stakeholder
B) Stockholder
C) Social contract
D) Investor
E) Corporate social responsibility
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