

Strategic Human Resource Planning
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Course Introduction
Strategic Human Resource Planning focuses on aligning human resource management strategies with organizational goals to improve business performance and achieve long-term success. The course explores workforce analysis, forecasting demand and supply of talent, succession planning, and the integration of HR practices with overall strategic objectives. Students learn how to assess workforce needs, address gaps through talent management, and navigate challenges such as technological change and globalization. Emphasis is placed on using data-driven decision-making and effective communication to ensure that human capital supports sustainable competitive advantage.
Recommended Textbook
Strategic Staffing 3rd Edition by Jean M. Phillips
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13 Chapters
653 Verified Questions
653 Flashcards
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Page 2

Chapter 1: Strategic Staffing
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/31739
Sample Questions
Q1) Staffing professionals promote the goals of society by ________.
A)helping to match people with jobs and organizations
B)planning for labor market changes
C)terminating underperforming employees
D)minimizing the costs associated with recruitment
Answer: A
Q2) Firms should select only those candidates who already possess the skills that are necessary to be quickly and cheaply trained by the firm.
A)True
B)False
Answer: False
Q3) Deployment involves ________.
A)assigning talent to appropriate jobs and roles in the organization
B)negotiating an employment contract
C)getting new hires up to speed and productive on their job
D)getting a job requisition approved
Answer: A
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Chapter 2: Business and Staffing Strategies
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) In which of the following cases would a company opt for a short-term staffing strategy?
A)Employee turnover is high.
B)Employee skill sets need to be developed through intensive training.
C)Higher-level managers need a substantial amount of knowledge about how the company works.
D)competitive advantage
Answer: A
Q2) An internal talent focus requires a firm to invest in employee training and development.
A)True
B)False
Answer: True
Q3) If a company has high turnover,it should focus on filling vacancies quickly and hiring people who can hit the ground running.
A)True
B)False
Answer: True
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Chapter 3: The Legal Context
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50 Flashcards
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Sample Questions
Q1) "All men are strong" is an example of which type of bias?
A)like-me bias
B)stereotyping
C)prejudice
D)ignorance
Answer: B
Q2) When Mary hires someone because they share the same interests,which of the following has occurred?
A)stereotyping
B)like-me bias
C)prejudice
D)hiring manager bias
Answer: B
Q3) It is legal to compare an applicant's scores only to members of his or her own racial subgroup and set separate passing or cutoff scores for each subgroup.
A)True
B)False
Answer: False
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Chapter 4: Strategic Job Analysis and Competency
Modeling
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50 Flashcards
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Sample Questions
Q1) Desirable criteria are those that may enhance the new hire's job performance,but are not essential to adequate job performance.
A)True
B)False
Q2) Construct a scenario where a firm links core competencies,values,and experiences to job descriptions and staffing practices.
Q3) What is a job rewards analysis and how is it used in staffing?
Q4) Define "job description" and "person specification" and describe how they are used.
Q5) Which of the following is a disadvantage of using the task inventory job analysis method?
A)inability to distinguish superior from average workers
B)lack of objectivity
C)lack the ability to fit unique needs of the organization
D)relatively small amount of data is collected
Q6) A job family description provides a quick overview of the job family that contains similar jobs.
A)True
B)False
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Chapter 5: Forecasting and Planning
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50 Flashcards
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Sample Questions
Q1) Identify the primary limitation of all forecasting techniques.
A)They are qualitative in nature.
B)They tend to give biased estimates.
C)They rely on managerial intuition and judgment.
D)They rely on historical patterns and activity levels.
Q2) Which of the following would be most useful for a firm needing to quickly reassign employees to an important new project?
A)job analysis
B)transition analysis
C)a talent inventory
D)trend analysis
Q3) If new competitors enter an industry,customers will have greater product choices,which will tend to dilute the demand for any one company's products or services.
A)True
B)False
Q4) A transition analysis can account for multiple moves.
A)True
B)False
Q5) Describe the five steps in the workforce planning process.
Page 7
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Chapter 6: Sourcing: Identifying Recruits
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51 Flashcards
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Sample Questions
Q1) Which of the following is a benefit of social networking as a sourcing method?
A)It takes longer than external sourcing.
B)It is more effective than external sourcing.
C)It increases diversity of talent available.
D)It promotes employee retention.
Q2) In geographic targeting,the labor market used to source lower-level positions in a firm is most likely to be ________.
A)local
B)regional
C)national
D)international
Q3) Which of the following refers to the training of employees to extend their capabilities and prepare them to assume other jobs and roles in the firm?
A)leadership development program
B)internal job posting
C)employee development
D)succession management
Q4) Explain the role of geographic targeting in the sourcing process.
Q5) What is meant by employee profiling in sourcing?
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Chapter 7: Recruiting
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Sample Questions
Q1) Spillover effects can be either positive or negative in nature.
A)True
B)False
Q2) Amy was unhappy with the way she was treated when she applied for the position of a shop-floor assistant at a local retail outlet.When her friend Carrie hears about this,she stops shopping at that store.This is an example of ________.
A)incorrect signaling
B)cognitive dissonance
C)spillover effect
D)groupthink
Q3) Recruiter behaviors have the largest impact on ________.
A)overall applicant impressions of HR
B)applicant intentions to pursue a job opportunity
C)applicant intentions to accept job offers
D)labor market conditions
Q4) According to marketing research,responses to influence sources similar to the recruit are likely to be unfavorable.
A)True
B)False
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Chapter 8: Measurement
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Sample Questions
Q1) Predictive data is information used to ________.
A)measure important outcomes of the staffing process
B)categorize people into appropriate labels
C)make projections about desired outcomes
D)assess central tendency
Q2) Which of the following is true of a z score of -3.2 in a distribution?
A)The score lies above the mean of the distribution.
B)Performance is lower than the group average.
C)The score is above the 50th percentile.
D)Several people scored below this score.
Q3) The extent to which items on a given measure assess the same construct is assessed by ________.
A)test-retest reliability
B)inter-rater reliability
C)parallel forms reliability
D)internal consistency reliability
Q4) What are norm- and criterion-referenced measures and when is each appropriate?
Q5) Construct validity reflects the perceived job relatedness of a measure.
A)True
B)False
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Chapter 9: Assessing External Candidates
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Sample Questions
Q1) Showing candidates a short video and asking them to choose one of five responses is an example of which external assessment method?
A)situational judgment test
B)behavioral interview
C)unstructured interview
D)situational interview
Q2) Job seekers often rate ________ as the most job-related selection procedure.
A)interviews
B)aptitude tests
C)job simulation
D)personality inventories
Q3) If an individual's goals,values,and work style clashes with the goals,values,and work style of his or her co-workers,which of the following is true?
A)The individual has low person-job fit.
B)The individual has low person-organization fit.
C)The individual has low person-vocation fit.
D)The individual has low person-group fit.
Q4) How does a biodata differ from a résumé and cover letter?
Q5) Compare and contrast structured and unstructured interviews.
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Chapter 10: Assessing Internal Candidates
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Sample Questions
Q1) Career planning is a continuous process of self-assessment and goal setting.
A)True
B)False
Q2) What is the nine box matrix and how is it best used?
Q3) When an employee quits because he/she is passed over for promotion,what has occurred?
A)a breach of employee ethics
B)a negative stakeholder reaction
C)succession management
D)external assessment
Q4) The first passage in the career crossroads model is managing others.
A)True
B)False
Q5) Internal assessment typically improves a firm's strategic capabilities by ________.
A)conducting a legal audit of the staffing system
B)giving all poor performers a chance to improve
C)assisting "blocked" employees to improve their performance
D)improving the competence of human resource personnel
Q6) How can internal assessment enhance a firm's strategic capabilities?
Page 12
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Chapter 11: Choosing and Hiring Candidates
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Sample Questions
Q1) Under the UGESP,any adverse impact from the use of an assessment method is illegal.
A)True
B)False
Q2) What is an employment contract? Describe three things an employment contract must contain to be legally binding.
Q3) Rejecting a candidate severely at the end of a long hiring process results in ________.
A)reneging
B)negative spillover effects
C)competitive disadvantage
D)restrictive covenants
Q4) Using experts to decide how to weight candidates' scores on different assessments is called unit weighting.
A)True
B)False
Q5) To be legal,job offers must be presented in writing.
A)True
B)False
Q6) List and describe four factors that influence the content of a job offer.
Page 13
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Chapter 12: Managing Workforce Flow
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Sample Questions
Q1) Which of the following are generally well received by employees?
A)reneging
B)buyout incentives
C)downsizing
D)layoffs
Q2) ________ has been found to enhance new hires' loyalty and reduce their turnover..
A)Socializing new employees as a group
B)Using random socialization methods
C)Disjunctive socialization
D)Informal socialization methods
Q3) List and describe the six types of turnover.
Q4) Interacting with recruiters and future coworkers during the hiring process is the ________ phase of the socialization process.
A)anticipatory
B)encounter
C)settling in
D)onboarding
Q5) How is orientation different from socialization?
Q6) Describe some alternatives to layoffs.
Page 14
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Chapter 13: Staffing System Evaluation and Technology
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Sample Questions
Q1) Explain how digital staffing dashboards help managers monitor and improve the staffing process.
Q2) Software that allows you to maintain a database of both candidates and job information to facilitate finding matches between openings and candidates is a(n)________.
A)applicant tracking system
B)resume screening application
C)balanced staffing scorecard
D)digital staffing dashboard
Q3) The choice of criteria in a balanced scorecard should be based on the company's strategy and goals,not on the challenges the company anticipates.
A)True
B)False
Q4) Lagging indicators help a company improve its staffing efforts midstream.
A)True
B)False
Q5) Cost per hire is a staffing effectiveness metric.
A)True
B)False
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