Strategic Human Resource Management
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Course Introduction
Strategic Human Resource Management explores the alignment of human resource practices and policies with the overall strategic objectives of an organization. The course examines how effective HR strategies can contribute to organizational performance by focusing on talent acquisition, development, retention, and motivation. Topics include workforce planning, performance management, compensation strategies, labor relations, and the integration of HR with organizational change initiatives. Through case studies and practical applications, students will develop the analytical skills needed to design and implement HR strategies that create a sustainable competitive advantage in diverse and dynamic business environments.
Recommended Textbook
Human Resource Management 3rd Edition by Robert
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16 Chapters
1608 Verified Questions
1608 Flashcards
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Page 2
N. Lussier
Chapter 1: The New Human Resource Management Process
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) The Society for Human Resource Management is the largest and most recognized of the HRM advocacy organizations in the United States.
A)True
B)False
Answer: True
Q2) Describe the traditional view of human resource management and the present view of human resource management.
Answer: The traditional view is that human resource management is a cost center that uses up organizational resources but doesn't create revenues for the company.The present view of human resource management is as a productivity center in which HR fulfills a revenue-generating function by providing the organization with the right people in the right place and with the right skills so that organizational productivity can be improved.
Q3) The compensating section of the practitioner's model of human resource management describes base pay,incentives,and worker benefits as ways to reward and maintain a workforce.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Strategy-Driven Human Resource Management
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) ______ planning is about planning for the long-term future; to be successful,you need to plan using goals and measurable standards.
A) Strategic
B) Organizational
C) Environmental
D) Objectives
Answer: A
Q2) Acme Global is examining whether their products satisfy their customers' current needs and considering whether they have the right kind of workforce in place.From this,it is clear that Acme Global is trying to answer which of the following major strategic questions?
A) What is our present situation?
B) Where do we want to go?
C) How do we plan to get there?
D) What should our strategy be?
Answer: A
Q3) Organizational culture consists of behavior,values and beliefs,and assumptions.
A)True
B)False
Answer: True
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Chapter 3: The Legal Environment and Diversity Management
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) ______ exists when different groups of people have different scores designated as "passing" grades on a test for employment.
A) Race norming
B) Reasonable accommodation
C) Undue hardship
D) Job relatedness
Answer: A
Q2) Describe the employer accommodations that are required to avoid unnecessary religious discrimination.
Answer: As in other forms of discrimination,employers are required to provide reasonable accommodation for requests that are based on employees' sincerely held religious beliefs or practices,unless doing so would impose an undue hardship on their business operations.However,if the job description and specifications require employees to work specific days and hours of the day,or complete certain tasks that might violate some personal religious beliefs,and if an applicant accepts the job,then the employer does not need to accommodate employee requests not to work during those hours or days.
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Chapter 4: Workforce Planning: Job Analysis, Design, and Employment Forecasting
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/46060
Sample Questions
Q1) In the job characteristics model,______ is the extent to which employees find out how well they perform their tasks.
A) task identity
B) feedback
C) skill variety
D) task significance
Q2) Carolyn is trying to identify the work performed and the working conditions of a research analyst at Acme Global.Since so much of the work is done inside the analyst's head,she cannot observe it.She would like to get an account of what the analyst does hour by hour.In this case,the ______ job analysis method would be most appropriate.
A) questionnaire
B) interview
C) diary
D) subject matter expert panel
Q3) What is gig work and why is it increasing at a rapid pace?
Q4) Describe the four primary approaches to job design.
Q5) Describe the four major tools for motivational job design.
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Q6) Describe the process of workflow analysis.Be sure to start your analysis in the proper place.
Chapter 5: Recruiting Job Candidates
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Describe the major external forces that impact the recruiting process.
Q2) Local mass media is a good recruiting source for ______.
A) long-term shortages
B) semiskilled or skilled line employees
C) specific recruits
D) self-selected recruits
Q3) Last year,Acme Global hired 25 petroleum engineers.At the end of the year,20 were still working for the organization.The organization's ______ was 20%.
A) new hire performance
B) new hire retention
C) yield ratio
D) new hire turnover
Q4) ______ involves filling job openings with current employees or people the employees know.
A) External recruiting
B) Yield ratio
C) Internal recruiting
D) Labor Market
Q5) What is "grit" and why is it important in recruiting?
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Chapter 6: Selecting New Employees
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) The credit check is one of the most commonly used background checks in selection.
A)True
B)False
Q2) There is some significant evidence that,at least in personality-based honesty or integrity tests,applicants have trouble ______ answers to the test.
A) faking
B) understanding
C) validating
D) assessing
Q3) According to the UGESP,______ are anything that is used as a basis for employment decisions.
A) uniform guidelines
B) job fits
C) employment tests
D) employer guides
Q4) What is the difference between applications and résumés and how are each used as selection tools?
Q5) Describe the five steps of conducting a selection interview.
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Chapter 7: Learning and Development
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) On-the-job training is a training method that simulates a real-life situation to teach students what actions to take in the event that they encounter a similar situation on the job.
A)True
B)False
Q2) ______ is whether or not a person believes that they have the capability to do something or attain a particular goal.
A) Onboarding
B) Employee development
C) Competency model
D) Self-efficacy
Q3) On-the-job training is done at the ______ with the resources the employee uses to perform the job.
A) assessment center
B) classroom
C) work site
D) training facility
Q4) Describe the three common learning theories: classical conditioning,operant conditioning,and social learning theory.
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Chapter 8: Performance Management and Appraisal
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) In performance appraisal,the ______ requires a manager to write a statement about the employee's performance.
A) behaviorally anchored rating scale form
B) narrative method or form
C) critical incidents method
D) management by objectives method
Q2) Nicole is rating her employees on ______ when she assigns them scores on items such as "conscientiousness" and "inquisitiveness."
A) traits
B) behaviors
C) results
D) incidents
Q3) ______ error occurs when the evaluator forms a generally positive impression of an individual and then artificially extends that general impression to many of that individual's categories of performance.
A) Recency
B) Severity or strictness
C) Halo
D) Central tendency
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Page 10
Chapter 9: Rights and Employee Management
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Portia is a vegetarian and chooses not to eat meat based on moral and ethical rationales.Her employer is hosting a barbeque event,and all employees are expected to attend.Portia exercises her right of ______ when asking to be excused from the party.
A) life and safety
B) free speech
C) due process
D) freedom of conscience (limited)
Q2) The ______ means the organization has a general duty to see that every employee is protected from harm when working within the organization.
A) right of free consent
B) right to due process
C) right to life and safety
D) right to work
Q3) Privileges are things a person in a society is allowed to do without any permission required from an authority.
A)True
B)False
Q4) Describe the progressive discipline process and the steps it contains.
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Chapter 10: Employee and Labor Relations
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) The user of a(n)______ conflict style attempts to resolve conflict by passively giving in to the opposing side.
A) negotiating
B) avoiding
C) forcing
D) accommodating
Q2) Active listening is also known as ______.
A) empathetic listening
B) energetic listening
C) focused listening
D) directed listening
Q3) Describe the value of trust and communication in organizations.
Q4) ______ is the negotiation process resulting in a contract between union employees and management that covers employment conditions.
A) Labor relations
B) Grievance
C) Collective bargaining
D) Contracts
Q5) Describe three major ways we can measure job satisfaction.
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Chapter 11: Compensation Management
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) The major provisions of the ______ cover minimum wage,overtime issues,and child labor rules.
A) Fair Pay Act
B) Wage and Rule Act
C) Equal Pay Act
D) Fair Labor Standards Act
Q2) ______ legislation has been proposed as a solution to the problem of persistent gender inequity in pay.
A) Expectancy theory
B) Pay structure
C) Comparable worth
D) Equity theory
Q3) In expectancy theory,______ is based on the individual employee's perception of fairness.
A) valence
B) expectancy
C) instrumentality
D) equity
Q4) Identify the seven basic issues that make up an organization's compensation strategy.
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Chapter 12: Incentive Pay
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) The biggest challenge with ______ compensation plans is creating the manuals showing the allowable time for a job.
A) standard hour
B) straight piece-rate
C) differential piece-rate
D) timed
Q2) With the introduction of an individual incentive program,Caitlin has begun spending an hour each day documenting her employees' outcomes.Which disadvantage of individual incentives does this illustrate?
A) Many jobs have no direct output.
B) Individual incentives may motivate undesirable employee behaviors.
C) The record-keeping burden needed for individual incentives is high.
D) Individual incentives may not fit organizational culture.
Q3) Angelique is paid a flat rate of $2 per pair of pants that she sews at work.She is being paid under a ______ system.
A) bonus rate
B) merit pay
C) differential piece-rate
D) straight piece-rate
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Page 14
Chapter 13: Employee Benefits
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101 Flashcards
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Sample Questions
Q1) Patient Protection and Affordable Care Act is a law that requires employers to offer to maintain health insurance for a period of time on individuals who leave their employment.
A)True
B)False
Q2) Paige was working on a graphic design project for her employer when she cut her hand with scissors and needed stitches.Her doctor's visit to get the stitches was covered under ______.
A) Social Security
B) Medicare
C) unemployment insurance
D) worker's compensation
Q3) Upon an employee's return from ______ leave,the employee must be restored to the original job or one that is equivalent in pay,benefits,and other terms and conditions of employment.
A) Family and Medical Leave Act
B) Patient Protection and Affordable Care Act
C) Unemployment
D) Social Security
Q4) Describe why benefit plans need to be communicated to employees.
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Chapter 14: Workplace Safety, Health, and Security
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100 Flashcards
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Sample Questions
Q1) ______ programs offer health education,training and fitness,weight and lifestyle management,and health risk assessment services to employees.
A) Performance
B) Wellness
C) Healthy working
D) Vesting
Q2) Mengya and Kayla make sure they get away from the office together at least once a week for lunch.The time away provides them both with the opportunity to vent their frustrations with work to one another.Mengya and Kayla are managing stress through ______.
A) time management
B) relaxation
C) nutrition
D) a support network
Q3) Utilization is the science of fitting workplace conditions and job demands to the capabilities of the working population.
A)True
B)False
Q4) Describe the value of ergonomics to organizations and employees.
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Chapter 15: Organizational Ethics, Sustainability, and Social Responsibility
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) When making a difficult decision,Matthew considers whether his response is true and fair.He also asks himself if the response will build goodwill and be beneficial to all concerned.It appears Matthew is using the ______ ethical approach.
A) Golden Rule
B) four-way test
C) stakeholders' approach
D) discernment and advice
Q2) When making a decision on how to discipline an employee,Peter asks himself how he would feel if someone made the decision about him.It appears Peter is using the ______ ethical approach.
A) Golden Rule
B) code of ethics
C) stakeholders' approach
D) discernment and advice
Q3) Describe the concept of sustainability in a business context.
Q4) Describe the three levels of corporate social responsibility available to organizations.
Q5) Describe some of the common sustainability-based benefits organizations are using.
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Chapter 16: Global Issues for Human Resource Managers
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100 Flashcards
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Sample Questions
Q1) In the national-plus approach to expatriate compensation,the employee receives compensation based on the host country's ordinary pay structures and then receive allowances to allow them to more closely match their living standard in their home country.
A)True
B)False
Q2) The problem of serious culture shock can be mitigated,though,through cross-cultural training ______ the assignment begins.
A) 2 months after
B) 6 months after
C) once
D) before
Q3) Using the ______ approach to expatriate compensation,the organization continues to pay the individual at a rate equivalent to their home-country salary,while providing allowances to enable that employee to maintain their standard of living.
A) trade bloc
B) outsourcing
C) onshoring
D) balance sheet
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