Staffing and Recruitment Final Test Solutions
Course Introduction
This course explores the fundamental principles and practices of staffing and recruitment within modern organizations. Students will examine the processes involved in workforce planning, job analysis, talent sourcing, candidate assessment, interviewing techniques, and the legal considerations related to hiring. Emphasis is placed on developing effective recruitment strategies, evaluating selection methods, and understanding the critical role that staffing decisions play in achieving organizational objectives. Real-world examples, case studies, and current trends in both traditional and digital recruitment methods are integrated to prepare students for practical challenges faced by human resource professionals.
Recommended Textbook
Human Resource Management 3rd Edition by
Robert N. Lussier
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16 Chapters
1608 Verified Questions
1608 Flashcards
Source URL: https://quizplus.com/study-set/2316
Page 2
Chapter 1: The New Human Resource Management Process
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/46057
Sample Questions
Q1) In surveys of managers across industries,the same four issues about managing people frequently come up.The four issues are productivity,employee engagement,turnover,and ______.
A) absenteeism
B) diversity
C) independence
D) job satisfaction
Answer: A
Q2) ______ skills comprise the ability to understand,communicate,and work well with individuals and groups through developing effective relationships.
A) Technical
B) Interpersonal
C) Conceptual and design
D) Business
Answer: B
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Page 3
Chapter 2: Strategy-Driven Human Resource Management
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) ______ is a plan of action designed to achieve a particular set of objectives for an organization.
A) Mission statement
B) Vision
C) Objectives
D) Strategy
Answer: D
Q2) Describe two methods for analyzing an organization's strategy.
Answer: The two methods of strategic analysis are:
The five-force analysis,which is helpful in determining the external competitive situation.It calls for analyzing (1)the rivalry among competitors,(2)the threat of substitute products or services,(3)potential new entrants,(4)the power of suppliers,and (5)the power of buyers.
The SWOT analysis examines the internal environment in regard to strengths,weaknesses,opportunities,and threats.
Q3) Organizational culture consists of behavior,values and beliefs,and assumptions.
A)True
B)False
Answer: True
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Page 4
Chapter 3: The Legal Environment and Diversity Management
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) ______ is simply the act of being opposed to another.
A) Diversity
B) Cohesiveness
C) Conflict
D) Innovation
Answer: C
Q2) What are two employer responsibilities in conjunction with the Equal Employment Opportunity Commission and Equal Employment Opportunity laws?
Answer: Employers are required to avoid retaliating against employees exercising their rights under the EEOC and to avoid creating a work environment that would lead to constructive discharge.
Q3) ______ occurs when a person or group engages in a sequence of actions over a significant period of time that is intended to deny the rights provided by Title VII of the Civil Rights Act of 1964 to a member of a protected class.
A) Pattern or practice discrimination
B) Disparate impact
C) Disparate treatment
D) Disability
Answer: A
Page 5
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Chapter 4: Workforce Planning: Job Analysis, Design, and Employment Forecasting
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/46060
Sample Questions
Q1) Darya wants to apply the job characteristics model to her employees' work.She plans to redesign jobs so that each employee will be creating widgets from start to finish.Darya is trying to change the ______ of the jobs.
A) feedback
B) task identity
C) task significance
D) autonomy
Q2) In ______ job analysis,the job is described as a function of the tasks performed within the job.
A) regression-based
B) competency-based
C) task-based
D) ratio-based
Q3) Job flow identifies the qualifications of a person who should be capable of doing the job tasks noted in the job description.
A)True
B)False
Q4) Describe the five major methods for conducting job analysis.
Q5) Describe the four major tools for motivational job design.
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Chapter 5: Recruiting Job Candidates
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/46061
Sample Questions
Q1) The labor market is the external pool of candidates from which an organization draws potential employees.
A)True
B)False
Q2) ______ involves filling job openings with current employees or people the employees know.
A) External recruiting
B) Yield ratio
C) Internal recruiting
D) Labor Market
Q3) Cutting the initial applicant pool to ______ applicants is a reasonable number of people from whom to choose your next employee.
A) 1 or 2
B) 4 or 5
C) 8 to 12
D) 12 to 15
Q4) Describe the main considerations an organization should address before recruiting.
Q5) Describe the major advantages and disadvantages of internal recruiting.
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Chapter 6: Selecting New Employees
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) The primary reasons for drug testing vary in different organizations,but will generally be ______.
A) discrimination avoidance
B) theft-prevention
C) honesty
D) workplace safety and productivity
Q2) An application almost always has some legal language or "______" that must be agreed to by the applicant.
A) validity
B) constructs
C) nondisclosures
D) disclosures
Q3) Describe the four background tests often used in employment selection.
Q4) ______ tests measure the psychological traits or characteristics of applicants to determine suitability for performance in a specific type of job.
A) Personality
B) Skills
C) Interest
D) Cognitive ability
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Chapter 7: Learning and Development
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/46063
Sample Questions
Q1) ______ identifies the knowledge,skills,and abilities needed to perform a particular job in the organization.
A) Employee development
B) Competency model
C) Onboarding
D) Remediation
Q2) The final step in the training process is to ______ how effective the training was at developing the needed skills.
A) control
B) remediate
C) assess
D) reinforce
Q3) Describe the steps in the training and development process.
Q4) As an internal method of employee development,______ would use methods such as job rotation.
A) identification
B) formal education
C) experience
D) employee assessment
Q5) Describe the common challenges in the training and development process.
Page 9
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Chapter 8: Performance Management and Appraisal
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) ______ error occurs when the rater gives better evaluations to subordinates whom they consider to be like themselves.
A) Leniency
B) Severity or strictness
C) Similarity
D) Proximity
Q2) ______ is mentally classifying a person into an affinity group and then identifying the person as having the same assumed characteristics as the group.
A) Evaluation
B) Bias
C) Ranking
D) Stereotyping
Q3) In performance management,motivation is the willingness to achieve organizational objectives.
A)True
B)False
Q4) Describe the benefits and pitfalls of using supervisors,peers,subordinates,and customers as evaluators in performance appraisals.
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Page 10
Chapter 9: Rights and Employee Management
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) ______ provide a staff of people who help employees get professional assistance in solving their problems.
A) Conductors
B) Management counselors
C) Employee assistance programs
D) Progressive discipliners
Q2) Giorgio intentionally inserted a virus into his company's computer system because he received low evaluation scores this period.Giorgio is guilty of ______.
A) gross negligence
B) just cause
C) a mistake
D) serious misconduct
Q3) Quinn is asking questions about employees' knowledge,experience,education,skills,and training to do a particular task without direction.Quinn is examining the ______ aspect of employee capability.
A) ability
B) motivation
C) culture
D) interaction
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Page 11
Chapter 10: Employee and Labor Relations
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/46066
Sample Questions
Q1) The National Labor Relations Act of 1935 (NLRA-Wagner Act)was passed to significantly limit the potential for railroad strikes to affect interstate commerce; it was later expanded to include airlines.
A)True
B)False
Q2) A recent survey found that the number one thing lacking in new college graduates is ______ skills.
A) listening
B) written
C) talking
D) presentation
Q3) Job satisfaction can be measured through a(n)______ development survey such as the Job Satisfaction Survey (JSS).
A) organizational
B) structural
C) cultural
D) motivational
Q4) Describe the processes of mediation and arbitration and the major difference between the two.
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Chapter 11: Compensation Management
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) ______ methods of job evaluation attempt to be completely objective in form.
A) Equity theory
B) Pay structure
C) Point-factor
D) Rate range
Q2) All rewards other than monetary and in-kind payments constitute the ______ component of the compensation system.
A) compensation
B) noncompensation
C) equity
D) non-salary
Q3) Wage compression occurs when new employees require higher starting pay than the historical norm,causing narrowing of the pay gap between experienced and new employees.
A)True
B)False
Q4) Describe the problem of the gender wage gap.
Q5) Briefly describe the concept of comparable worth in compensation.
Q6) Describe the issues of independent contractors versus employees.
Q7) Describe the four components of a compensation system.
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Chapter 12: Incentive Pay
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Employees may focus only on the items that are being measured for ______ payments,ignoring other important tasks.
A) incentive
B) variable
C) group
D) rate
Q2) In compensation,______ moves some of the risk associated with having employees from the firm to the individual.
A) a rate range
B) salaries
C) variable pay
D) entitlement
Q3) Describe the advantages and disadvantages of individual incentives.
Q4) One advantage of a(n)______ is that it broadens individual outlook.
A) group incentive
B) executive incentive
C) individual incentive
D) professional incentive
Q5) Describe the challenges of offering incentives to employees.
Q6) Describe three options for group-based incentives.
Page 14
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Chapter 13: Employee Benefits
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) The ______ requires that if a new employee had group health insurance at a previous employer and the new employer has healthcare coverage for their employees,the new employer is required to provide the new employee with the opportunity to participate in their health insurance plan.
A) Family and Medical Leave Act
B) Patient Protection and Affordable Care Act
C) Consolidated Omnibus Budget Reconciliation Act
D) Health Insurance Portability and Accountability Act
Q2) Describe an organization's options when providing flexible benefit plans.
Q3) Preferred provider organizations are health-care plans that provides both health maintenance services and medical care as part of the plan.
A)True
B)False
Q4) Describe the statutory requirements around workers' compensation,unemployment insurance,and the Family Medical Leave Act.
Q5) Describe why benefit programs continue to grow.
Q6) Describe the three major considerations that need to be taken into account in providing benefits.
Q7) Describe the issue of domestic partner benefits.
Page 15
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Chapter 14: Workplace Safety, Health, and Security
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/46070
Sample Questions
Q1) When Occupational Safety and Health Act inspectors discover a hazard that could cause injury or illness that would most likely result in death or significant physical harm,it reports a(n)______ violation.
A) other than serious
B) serious
C) de minimis
D) failure to abate
Q2) ______ can be emotional and/or physical,and can be caused by a lack of work-life balance.
A) Ergonomics
B) Stress
C) Perception
D) Security
Q3) One of the most significant areas of research at ______ is communicable disease research.
A) Work-Life Balance Institute
B) Social Security Administration
C) Health Care Institute
D) National Institute of Occupational Safety and Health
Q4) Describe the causes of stress and how it can be managed.
Page 16
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Chapter 15: Organizational Ethics, Sustainability, and Social Responsibility
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/46071
Sample Questions
Q1) Nicole regularly inflates invoices to get a larger commission on her sales.She knows that most salespeople at her organization inflate their invoices by about 20%.Nicole only inflates hers by 10%.She figures if anyone gets caught,hers will look like honest mistakes compared to the others.It appears Nicole's justification for her unethical behavior is ______.
A) disregard or distortion of consequences
B) I did it for the good of others or the company
C) I was only following orders
D) I'm not as bad as the others
Q2) Rather than buy 10 copies of a software package for his 10 employees,Zachary decides to just make 10 copies of the software he bought for his own use.He realizes that this is illegal and that technically he should buy the 10 copies.However,Zachary believes making copies does not harm anyone and saves him a lot of money.It appears Zachary's justification for his unethical behavior is ______.
A) everyone else does it
B) I did it for the good of others or the company
C) I was only following orders
D) disregard or distortion of consequences
Q3) Describe the factors to consider in creating codes of organizational ethics.
Page 17
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Chapter 16: Global Issues for Human Resource Managers
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) ______ originally identified five dimensions that allow a country culture to be plotted along a continuum.
A) Project GLOBE
B) Hofstede's Model of National Culture
C) National Culture
D) Geocentrism
Q2) According to the EEOC,"U.S.employers are not required to comply with the requirements of Title VII,the ADEA,or the ADA" in other countries ______.
A) "if adherence to that requirement would conflict with the employer's code of conduct"
B) "if adherence to that requirement would violate a law of the country where the workplace is located"
C) "if adherence to that requirement would jeopardize the employer's business dealings"
D) "if adherence to that requirement would pose an undue hardship"
Q3) Describe the big five personality traits and how they relate to expatriate assignments.
Q4) Describe the options for compensation of expatriate workers.
Q5) Describe the process of repatriating an expatriate employee.
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