

Speech Communication
Final Test Solutions
Course Introduction
Speech Communication explores the fundamental principles and practices of effective oral communication in a variety of contexts, including interpersonal, group, and public settings. The course emphasizes the development of critical listening, thoughtful organization, audience analysis, and confident delivery. Through lectures, discussions, and practical speaking exercises, students learn to craft clear, persuasive messages, manage communication anxiety, adapt to diverse audiences, and respond thoughtfully in spontaneous speaking situations. By the end of the course, students will have enhanced their ability to communicate ideas clearly and effectively, both formally and informally.
Recommended Textbook
Communication in Everyday Life 1st Edition by Steve
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16 Chapters
533 Verified Questions
533 Flashcards
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Page 2
Duckm
Chapter 1: An Overview of Communication
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/76669
Sample Questions
Q1) Symbols are always constant in meaning from one cultural context to the next.
A)True
B)False
Answer: False
Q2) Describe how social frames function to help people interpret the meaning of a message.
Answer: The context in which a message is delivered--for instance, a commencement address--helps us to understand the meaning we are to assign to a message. Messages can be delivered in more or less formal contexts, in workplace or social settings, and to familiar as well as unfamiliar audiences. All of these are 'frames' that help us create expectations for what we will say or hear in a given setting.
Q3) Social frames can enhance communication by:
A)Helping to open up unlimited meanings
B)Helping to determine outcomes
C)Helping to regulate communication interactions
D)Helping to terminate communication interactions
Answer: C
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3

Chapter 2: Histories and Contexts of Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Intentionality is the assumption that messages are produced intentionally and give insight into the sender's beliefs and thought processes.
A)True
B)False
Answer: True
Q2) The term polysemy refers to:
A)Multiple meanings for the same word
B)Limited meanings for the same word
C)Multiple meanings for multiple words
D)Limited meanings for multiple words
Answer: A
Q3) Narratives in relationship talk serve a strategic purpose by:
A)Providing a way to make the conversation more interesting
B)Providing a way to lengthen the conversation
C)Providing a way to summarize the discussion
D)Providing an account or explanation of one's actions
Answer: D
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Chapter 3: Identities, Perceptions, and Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) The study of chronemics in NVC includes:
A)Observing eye blinks in a conversation
B)Observing vocal variety in a conversation
C)Observing how people claim space and territory
D)Observing how people time the 'flow' of conversation
Answer: D
Q2) The study of proxemics in NVC would include:
A)Observing eye blinks in a conversation
B)Observing numbers of um's and you know's in a conversation
C)Observing how people claim space and territory
D)Observing how people gesture
Answer: C
Q3) If you like to sit in the same seat in class every day and get upset if someone takes your spot, you are experiencing:
A)Primary territoriality
B)Secondary territoriality
C)Public territoriality
D)Tertiary territoriality
Answer: B
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Chapter 4: Verbal Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Noise in a cell phone connection, problems with audio in a teleconference, or internet difficulties with an online videoconference are typical of:
A)Environmental listening distractions
B)Medium distractions
C)Source distractions
D)Semantic diversion
Q2) The most likely outcome of therapeutic listening is:
A)Enjoyment or appreciation
B)Comprehension of information
C)Deciding whether or not a message is valuable and useful
D)Enabling someone to talk about a problem or concern
Q3) Identify the difference between hearing and listening.
Q4) Listening is the most frequently used communication skill in secondary and college education.
A)True
B)False
Q5) Critical listening focuses on finding fault or disagreeing with messages.
A)True
B)False
Q6) Give a definition of critical listening.
Page 6
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Chapter 5: Nonverbal Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) It is possible to self-disclose too much information in given situations.
A)True
B)False
Q2) Self-disclosure is most likely to reveal information that is:
A)Private and confidential
B)Private and controversial
C)Public and controversial
D)Public and not sensitive
Q3) Explain the relationship between culture and identity formation.
Q4) The norm of reciprocity affects self-disclosure in relationships because:
A)We expect to get more information from others than we reveal to them
B)We expect to get less information from others than we reveal to them
C)We expect not to reveal information to others
D)We expect to get the same level of information from others that we reveal to them
Q5) According to the Johari Window model, there are aspects of our self that are:
A)Known but then rejected by others
B)Known to others but not to us
C)Known only by authority figures
D)Known only by mentors
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Chapter 6: Culture and Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Discuss the difference between social and personal relationships.
Q2) Flirtation is an example of a direct communication strategy used to change a relationship's status.
A)True
B)False
Q3) Explain why the theory that relationships go through stable, predictable, consistent stages is no longer thought to be accurate.
Q4) According to the model of serial construction of meaning featured in this chapter, sharing of meaning happens when:
A)Two people have had the same experience but are not yet aware of it
B)Two people have had the same experience and have told each other about it
C)Two people have had the same experience, have told each other about it, and have similar feelings about it
D)Two people with the same experience have discussed it, have similar feelings about it, and also share other feelings and experiences
Q5) Explain how relationships influence the distribution of information.
Q6) Explain the role of physical appearance in Duck's Relationship Filtering Model.
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Page 8

Chapter 7: Listening
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) The act of praying before dinner represents which of the following features of family communication?
A)family ritual
B)high conformity
C)low conversation
D)family norm
Q2) Some families are more discourse-dependent than others, having to account for how they are family or why their family is different from the traditional family form.
A)True
B)False
Q3) Children are influence not only by their families, but by schools, classmates, and the families of their friends. In addition to their family cultures, they are immersed in:
A)external network
B)peer culture
C)kid culture
D)social network
Q4) Explain how family communication and relationships might change over time.
Q5) How is it that the family considered a cybernetic system?
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Chapter 8: Personal Relationships
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Identify the five phases of group development named by psychologist Bruce Tuckman and note which comes first in group formation.
Q2) A group's culture is reflected in its members':
A)Intrapsychic communication
B)Language and special terms
C)Individual values
D)Task
Q3) Gouran and Hirokawa's functional theory of group decision-making suggests group should begin by:
A)Developing an action plan to implement the solution they choose
B)Evaluating solutions
C)Generating solutions
D)Defining the problem
Q4) Cohesiveness, or the ability of group members to work in unison, is:
A)Always desirable in a group
B)Desirable if it does not lead to groupthink
C)Desirable if it helps members create romantic relationships
D)Never desirable in a group
Q5) Explain the similarity and difference between formal and advisory groups.
Q6) Explain the concept of group cohesiveness.
Page 10
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Chapter 9: Groups and Leaders
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) Organizations usually succeed when they attempt to reproduce friendships in their customers.
A)True
B)False
Q2) During contract negotiations, television actors sometimes become too "sick" to come to work-until their salary demands are met. What form of worker resistance is this?
A)Filing a grievance with management
B)Stereotyping of others
C)Lack of respect
D)Withdrawal of effort
Q3) According to Zweig, which aspect of a worker's relationship with an organization is rarely found in other, personal relationships?
A)Expectations of role performance
B)Expectations of some forms of surveillance and intrusion
C)Expectations of mutual benefit
D)Expectations of an ongoing relationship
Q4) You want to increase the productivity of your employees. What might you try if you held a traditional view of organizations? What if you held a transactional view?
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11

Chapter 10: Communication in the Workplace
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) List in descending order, the five most common types of medical information that are sought online through the Internet?
Q2) Several studies have reported that in comparison to Caucasian patients, Black and Hispanic patients receive less:
A)Positive talk from providers
B)Information from providers
C)Quality interpersonal interaction from providers
D)All of the above
Q3) Most health care providers most on patient's physical problems rather than psychosocial problems.
A)True
B)False
Q4) Which of the following types of health and illness issues are frequently addressed in news and health media?
A)In a negative manner
B)In a positive manner with few negative consequences
C)In positive manner with attention toward negative and sickening consequences
D)In a neutral manner that neither favors nor opposes the decision
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Page 12
Chapter 11: Technology and Media in Everyday Life
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Explain what is meant by the term 'ethnocentric bias.'
Q2) In terms of access to speech codes, the following is thought by researchers to be true:
A)No one has access to restricted codes
B)Everyone has access to restricted codes
C)No one has access to elaborated codes
D)Everyone has access to elaborated codes
Q3) Individualist cultures are generally known to:
A)Emphasize the importance of one's place in the system
B)Stress group benefit
C)Emphasize acting for the common good
D)Focus on personal goals and achievements
Q4) Co-cultural groups and 'social communities' often exist within the framework of a larger culture.
A)True
B)False
Q5) Distinguish between low-context and high-context societies.
Q6) Doing one thing at a time in a linear fashion is typical of monochronic time.
A)True
B)False

Page 13
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Chapter 12: Interviewing
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Your authors claim that it is not fair to judge relational technologies as offering communication that is inferior to face-to-face communication because:
A)Every form of communication has some problems
B)The quality of communication in any medium depends on how it is used/practiced
C)People will get better at online communication over time
D)All of the above
Q2) The use of relational technologies, such as cell phones, is universally consistent across cultural and co-cultural boundaries.
A)True
B)False
Q3) According to studies cited in your text, young people adopt cell phone technology based only on the quality of the product.
A)True
B)False
Q4) Discuss the explanation that 'diffusion of innovations' theory gives for why people adopt technologies at different times.
Q5) Explain why an Internet user might choose a screen name that does not truly represent himself/herself.
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Chapter 13: Preparing for a Presentation
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32 Verified Questions
32 Flashcards
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Sample Questions
Q1) Discuss why your authors claim that personal relationships frequently guide exposure to media.
Q2) When parents set rules and guidelines for what programs children can and cannot watch, they are enacting:
A)Indirect rules for children's interpretation of television
B)Direct rules for children's interpretation of television
C)Indirect parental influence on children's interpretation of television
D)Direct parental influence on children's interpretation of television
Q3) Give an example of a cultural or generational difference in the use of media.
Q4) Your authors believe that we talk about media in everyday communication because:
A)We have nothing better to talk about than the media
B)We gain insight into the media by discussing it with others
C)We fail to gain secondary information by discussing the media with others
D)We fail to gain critical thinking skills by discussing the media with others
Q5) The idea that media texts are 'polysemic' means that:
A)Interpretation of media texts is unanimous
B)Interpretation of media texts is not affected by cultural backgrounds/beliefs
C)Interpretation of media texts is not affected by media knowledge/experience
D)Interpretation of media texts is affected by media knowledge/experience
Q6) Summarize the basic idea behind 'uses and gratifications' theory.
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Chapter 14: Developing a Presentation
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) "Eating a healthy diet is the most important means to living a long life" is an example of:
A)An attitude
B)A belief
C)A value
D)A conjecture
Q2) Describe an instance when someone tried to persuade you with a fear appeal. Explain why the persuasion did or did not work using the two key elements of the extended parallel processing model.
Q3) You want to convince your audience that shopping at the new local co-op will lead to a substantial increase in the profits for local farmers. What kind of claim are you making?
A)Claim of policy
B)Claim of value
C)Claim of fact
D)Claim of conjecture
Q4) An anchor point is the range of positions that a person feels is acceptable on a given topic.
A)True
B)False

Page 16
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Chapter 15: Giving Informative and Persuasive Talks
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) In literate cultures, the ability to remember past speeches is enhanced.
A)True
B)False
Q2) The major perspectives of the study of communication include all but which of the following:
A) Social Science
B) Experimental Science
C) Interpretivist
D) Post-Modernism
Q3) Which of the following research ideas would be of interest to an interpersonal scholar?
A) A study of parasocial relationships
B) A study of television viewing patterns of families and the impact on their relationships.
C) A study of how adolescents use anti-drug messages on TV in dealing with peer pressure at school.
D) All of the above.
Q4) Most communication contains either an explicit or implicit relational element.
A)True
B)False
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Chapter 16: Delivering a Presentation
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Which of the following is not one of the purposes accomplished with the cover letter?
A) to declare interest in the position
B) to compel the person to read your resume
C) to request an interview
D) to summarize your qualifications
E) to establish the tone of the interview
Q2) Which question pattern sequence begins with narrow, closed questions and moves toward broader more open questions?
A) Funnel sequence
B) Inverted Funnel sequence
C) Tunnel sequence
D) Tangent sequence
Q3) Successful interviewees do which of the following?
A) speak loudly and confidently
B) use vocal variety
C) avoid nonfluencies
D) all of the above
E) none of the above
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