Social Work with Individuals and Families Exam Solutions
Course Introduction
Social Work with Individuals and Families explores theories, principles, and methods for engaging, assessing, and intervening with individuals and family units experiencing a wide range of social, emotional, and environmental challenges. The course emphasizes developing a strong professional helping relationship, understanding diverse family dynamics, and utilizing evidence-based practices to empower clients and promote their well-being. Students learn assessment skills, intervention techniques, and strategies for advocacy, while examining ethical considerations and cultural competence in practice. Through case studies, role-plays, and critical reflection, learners gain practical skills for supporting individuals and families in complex social contexts.
Recommended Textbook
Discovering the Life Span 2nd Edition by Feldman
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17 Chapters
2556 Verified Questions
2556 Flashcards
Source URL: https://quizplus.com/study-set/2455 Page 2
Chapter 1: Introduction to Management and Organizations
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143 Verified Questions
143 Flashcards
Source URL: https://quizplus.com/quiz/48785
Sample Questions
Q1) When Don reviews the new equipment malfunction,what management role will he perform when deciding whether to bring in extra people?
A)monitor
B)resource allocator
C)negotiator
D)disturbance handler
Answer: B
Q2) Gamification is a new approach being explored by organizations to engage employees.
A)True
B)False
Answer: True
Q3) The most important variables in employee productivity and loyalty are pay and benefits.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Organizational Culture and the Organizational Environment
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148 Verified Questions
148 Flashcards
Source URL: https://quizplus.com/quiz/48786
Sample Questions
Q1) The mix of people in an organization in terms of differences in characteristics reflects the growing interest in spiritual culture.
A)True
B)False
Answer: False
Q2) The composition of a society is generally known as ________.
A)culture
B)population
C)diversity
D)demographics
Answer: D
Q3) Which of the following views of managerial impact is useful in explaining the high turnover among college/university and professional sports coaches who are often fired or replaced when their teams perform poorly?
A)symbolic
B)omnipotent
C)reflective
D)dynamic
Answer: B
Page 4
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Chapter 3: Managing Diversity
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147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/48787
Sample Questions
Q1) Given a choice between Jane,a 50-something internal candidate and Jenny,a 20-something internal candidate,Joe selected Jane.Joe would probably say it was because ________.
A)he thought Jane would be more flexible in meeting the needs of the new position
B)he thought Jenny would be uncomfortable with the technology in the new position
C)he expected Jenny would ask for more time off
D)he expected the quality of Jane's work would be better than Jenny's
Answer: D
Q2) People are going to be different.The focus of managers should be to ________.
A)find ways to keep various groups within the workforce free of conflict
B)assimilating visible minorities and women into the corporate setting
C)find commonalities among various groups displaying surface-level diversity
D)find ways to develop strong relationships with and engage the entire workforce
Answer: D
Q3) Race is a socially constructed meaning and has no basis in biology.
A)True
B)False
Answer: True
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Chapter 4: Managing in a Global Environment
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154 Verified Questions
154 Flashcards
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Sample Questions
Q1) Cultural intelligence consists of intellectual capital,psychological capital,and social capital.
A)True
B)False
Q2) John was surprised to learn that GLOBE was an acronym for ________.
A)Global Leadership and Organizational Behavior Effectiveness
B)Global Leadership Observations By Expatriates
C)Global Learning and Organization Before Expansion
D)Global Leadership Organization for Bilateral Effectiveness
Q3) By eliminating artificial geographical barriers,the transnational corporation reflects an ethnocentric attitude.
A)True
B)False
Q4) Setting up a foreign subsidiary involves a higher degree of risk and commitment than franchising.
A)True
B)False
Q5) NAFTA agreement has increased Canada's exports to Mexico fourfold.
A)True
B)False
6
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Chapter 5: Managing Entrepreneurially
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147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/48789
Sample Questions
Q1) When hiring,entrepreneurial leaders are primarily concerned with matching the ________ of the potential employee to the ________ the organization.
A)skills; work demands of B)characteristics; work demands within C)values; specific job within D)characteristics; values and culture of
Q2) An analysis of the benefits,costs,and value that an organization can deliver to its customers is commonly known as a value proposition.
A)True
B)False
Q3) As the entrepreneurial venture matures and the opportunity becomes clear,owners can look to increase financing from ________.
A)chartered banks
B)family and friends
C)angel investors
D)godfather investors
Q4) In a short essay,explain in detail the three main issues in controlling an entrepreneurial venture.Give specific examples to support your answers.
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Chapter 6: Managing Responsibly and Ethically
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146 Verified Questions
146 Flashcards
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Sample Questions
Q1) Which of the following examples reflects a socially responsible action by an organization?
A)Ford Motor Company became the first automaker to endorse a federal ban on sending text messages while driving.
B)Apple has eliminated lead-lined glass monitors from its product line and pioneered reduced-sized packaging that leverages recyclable materials.
C)UPS has a company-wide policy that urges employees to volunteer during natural disasters and other crises.
D)Mountain Equipment Coop accepts returns of goods for up to one year.
Q2) At the principled level of moral development,an individual values the rights of others and upholds absolute values and rights regardless of the majority's opinion.
A)True
B)False
Q3) A personality measure of a person's convictions is ________.
A)moral development
B)ego strength
C)locus of control
D)ethical integrity
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8
Chapter 7: Innovation and Adaptability
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152 Verified Questions
152 Flashcards
Source URL: https://quizplus.com/quiz/48791
Sample Questions
Q1) Frequent interunit communication helps to facilitate innovation.
A)True
B)False
Q2) Edwin decided that his employees could benefit from ________,an OD technique designed to change behaviour through unstructured group interaction.
A)process consultation
B)team building
C)intergroup development
D)sensitivity training
Q3) The right organizational environment is crucial for innovation and adaptability to prosper.
A)True
B)False
Q4) In a short essay,explain the conditions that facilitate cultural change.
Q5) Sensitivity training is a method of changing behaviour through unstructured group interaction.
A)True
B)False
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Chapter 8: Decision Making
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151 Verified Questions
151 Flashcards
Source URL: https://quizplus.com/quiz/48792
Sample Questions
Q1) A ________ is an explicit statement that tells a manager what he or she can or cannot do.
A)procedure
B)policy
C)precedent
D)rule
Q2) In allocating weights to the decision criteria,which of the following is helpful to remember?
A)All weights must be the same.
B)Assign a weight to the most important criterion,and then assign weights to the rest against that standard.
C)Every criterion considered,regardless of its importance,must receive some weighting.
D)The most important and least important criteria should be inversely weighted.
Q3) Decision making is considered a process rather than an act of choosing among alternatives.
A)True
B)False
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Chapter 9: Foundations of Planning
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) The president's instructions to Rachel illustrate the tradeoff between the ________ of specific plans versus the ________ of directional plans.
A)longer time frames; higher specificity
B)wider breadth; shorter time frames
C)increased clarity; higher flexibility
D)urgency; reduced flexibility
Q2) The recruitment policy to hire sales personnel who are friendly and well-groomed is a ________ plan.
A)short-term
B)specific
C)single-use
D)standing
Q3) The statement that each store should have sales equal to or greater than $900 per square metre per day is an example of ________.
A)a standing plan
B)a directional plan
C)a goal
D)management by objectives
Q4) In a short essay,explain and discuss in detail the four reasons for planning.
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Chapter 10: Managing Strategically
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166 Verified Questions
166 Flashcards
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Sample
Questions
Q1) Pepsico is divided into several product divisions,including Pepsi,Frito-Lay,Tropicana,Quaker,and Gatorade.Each division has its own strategy that defines the products it wants to offer and the customers it wants to target.The divisions are called ________.
A)subsidiary operating divisions
B)strategic operating centres
C)strategic business units
D)diversified business enterprises
Q2) A stability strategy may be appropriate in industries where there is rapid and dramatic change,as well as industries facing slow- or no-growth opportunities.
A)True
B)False
Q3) At which step of the strategic management process do managers try to find out what the competition is doing and what pending legislation might affect the organization?
A)identify current mission,objectives,and strategies
B)formulate strategies
C)conduct market analysis
D)conduct external analysis
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Page 12
Chapter 11: Designing Organizational Structure
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146 Verified Questions
146 Flashcards
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Sample Questions
Q1) The assembly line jobs are changed to allow each worker to perform more tasks so they don't get bored as quickly.This results in a reduction in ________.
A)work specialization
B)departmentalization
C)chain of command
D)centralization
Q2) Grouping activities on the basis of production flow is called ________ departmentalization.
A)functional
B)product
C)geographical
D)process
Q3) Although Eric's job gives him the right to delegate work to others,if the work performance is unsatisfactory,it is Eric who will have to explain and justify the outcome to his superiors.This is called ________.
A)responsibility
B)staff authority
C)span of control
D)line authority
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Page 13
Chapter 12: Managers and Communication
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146 Verified Questions
146 Flashcards
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Sample Questions
Q1) Computer programmers have developed their own ________,or technical language that others may not not understand.
A)technospeak
B)filtered vocabulary
C)jargon
D)slang
Q2) Listening is an active search for meaning,whereas ________ is passive.
A)speaking
B)encoding
C)decoding
D)hearing
Q3) When evaluating various communication channels telephone conversations rank high on feedback potential.
A)True
B)False
Q4) If a manager gives clear instructions to a subordinate,communication is said to have taken place.
A)True
B)False
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Chapter 13: Managing Human Resources
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158 Verified Questions
158 Flashcards
Source URL: https://quizplus.com/quiz/48797
Sample Questions
Q1) In interviewing candidates for a management position in the accounting department,Denise presented applicants with an imaginary scenario dealing with a customer who is unhappy with a billing discrepancy.She then asked each applicant to participate in a role playing exercise to see how they would resolve the problem.This selection method is known as a ________.
A)realistic job preview
B)situational interview
C)group interview
D)multiperson comparison
Q2) A weakness of using a performance-simulation test is that it is ________.
A)typically expensive to create and administer
B)based on job analysis data
C)is not a proven predictor of job performance
D)valid only for certain jobs with physical requirements
Q3) Performance-simulation tests are inexpensive to create and administer.
A)True
B)False
Q4) A layoff is a temporary voluntary termination.
A)True
B)False
Page 15
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Chapter 14: Leadership
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156 Verified Questions
156 Flashcards
Source URL: https://quizplus.com/quiz/48798
Sample Questions
Q1) A lawyer is using ________ power when giving legal advice.
A)legitimate
B)reward
C)expert
D)coercive
Q2) Helen possesses ________ power.
A)reward
B)expert
C)legitimate
D)referent
Q3) One specific role of team leadership is that team leaders are troubleshooters.
A)True
B)False
Q4) Visionary leaders are able to create an attractive vision of the future that ________.
A)focuses on the employees' needs
B)shapes the corporate strategies
C)improves the company's competitive situation
D)improves on the present situation of the company
Q5) In a short essay,describe the eight traits associated with leadership.
Page 16
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Chapter 15: Motivating Employees
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153 Verified Questions
153 Flashcards
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Sample Questions
Q1) In the context of Maslow's hierarchy of needs theory,when a company names an "Employee of the Month" and "Employee of the Year," the company is addressing employees' ________ needs.
A)safety
B)self-actualization
C)social
D)esteem
Q2) If the sales reps believe that they can achieve their sales quotas,but don't believe that management will really reward them when they do,their motivation is being influenced by low ________.
A)instrumentality
B)expectancy
C)valence
D)significance
Q3) According to equity theory,when perceived inequities exist,employees ________.
A)rarely notice
B)become more motivated
C)ignore the information
D)attempt to correct the inequities
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Page 17
Chapter 16: Managing Groups and Teams
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146 Verified Questions
146 Flashcards
Source URL: https://quizplus.com/quiz/48800
Sample Questions
Q1) A strong sense of group identity and camaraderie develop in the ________ stage of team development.
A)storming
B)forming
C)performing
D)norming
Q2) The interactionist view of conflict holds that some conflict is absolutely necessary for effective group performance.
A)True
B)False
Q3) In which of the following conflict resolution techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?
A)collaborating
B)compromising
C)accommodating
D)avoiding
Q4) In a short essay,describe in detail the five stages of team development.
Q5) In a short essay,describe briefly the characteristics that are associated with effective teams.
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Chapter 17: Evidence-Based Decision Making
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147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/48801
Sample Questions
Q1) In a short essay,define corporate governance and describe some of the current trends in this area.
Q2) Which common source of information for measuring performance reports only on key areas and may ignore important facts?
A)personal observation
B)statistical reports
C)jury of opinion
D)written reports
Q3) Which of the following is a performance measurement tool that looks at four areas that contribute to a company's performance?
A)market value added
B)balanced scorecard
C)information control
D)return on investment
Q4) Most employees do their jobs well and never require disciplinary action.
A)True
B)False
Q5) In a short essay,explain the reasons why control is important for managers.
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