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Social Work Practice introduces students to the foundational theories, methods, and skills required for effective professional social work. The course emphasizes the development of core competencies in engaging, assessing, and intervening with individuals, families, groups, and communities within diverse settings. Key topics include the values and ethics of the social work profession, evidence-based practice approaches, client-centered communication, cultural competence, and the importance of advocacy and social justice. Through case studies, experiential learning, and reflective practice, students gain practical experience in applying social work principles to real-world situations, preparing them for further studies and careers in human services.
Recommended Textbook
Crisis Intervention Strategies 8th Edition by Richard K. James
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19 Chapters
881 Verified Questions
881 Flashcards
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42 Verified Questions
42 Flashcards
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Sample Questions
Q1) The first suicide intervention program in the United States was created over a hundred years ago.
A)True
B)False
Answer: True
Q2) Transcrisis states are identical to posttraumatic stress disorder.
A)True
B)False
Answer: False
Q3) Basic crisis intervention,while often brief,is not brief therapy.
A)True
B)False
Answer: True
Q4) Transcrisis points tend to occur in:
A)regular intervals.
B)response to unconditioned aversive stimuli.
C)unpredictable intervals.
D)progressively increasing incidents.
Answer: C
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Sample Questions
Q1) A collectivist multicultural view emphasizes the:
A)group is subservient to the individual.
B)group binds and mutually obligates the individual.
C)individual is not part of the larger group nor subordinate to it.
D)individual serves the group only to meet the individual's needs.
Answer: B
Q2) Laura Brown uses the___________ model to delineate her social locations approach.
A)ADDRESSING
B)RESPECTFUL
C)DEBRIEFING
D)MULTICULT
Answer: A
Q3) A smart crisis worker would attempt to enlist help and support from members of the indigenous community.
A)True
B)False
Answer: True
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Sample Questions
Q1) If the client's decisions were highly impulsive and irrational with the potential to harm others,her behaviors were causing the situation to worsen,and she felt the situation was unreal,she would most likely have a triage score in the:
A)lower to middle teens.
B)the high teens.
C)the low twenties.
D)the high twenties.
Answer: D
Q2) Alternate forms of the TAF,such as the TACKLE,are designed to deal with very specific populations of emotionally disturbed individuals who are in crisis.
A)True
B)False
Answer: True
Q3) Establishing a psychological connection is a critical component of Task 1.
A)True
B)False
Answer: True
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Q1) "Why" questions are generally excellent open ended leads.
A)True
B)False
Q2) A statement such as "I need for you to take a deep breath,exhale slowly,and put the gun down!" is a(n)____________ statement.
A)assertation
B)closing
C)genuine
D)reflective
Q3) "I want you to stop swearing or I will end this session" is an example of a(n):
A)disowned statement.
B)distancing statement.
C)limit setting statement.
D)intolerant statement.
Q4) All of the following are good rules of the road for crisis workers,except:
A)provide support for the client.
B)crisis workers can independently handle any situation.
C)clear understanding of the problem is vital to effective crisis management.
D)clients' resources are helpful to build solid crisis plans.
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Sample Questions
Q1) A new client has just arrived at the community mental health clinic where you function as the crisis worker.She tells you about all of her problems,including a history of mental health treatment and homelessness.What will you tell her about the process of how your clinic will help her?
Q2) Crises may suddenly occur even when clients are successful in overcoming the crisis because they:
A)have post traumatic personality disorder (PTSD).
B)are experiencing intrapersonal problems in their own personal development along with the precipitating crisis.
C)are about to be terminated from therapy.
D)experience a psychotic break caused by termination.
Q3) Community mental health clinics must provide 24-hour service,as mandated by the Community Mental Health Act of 1963.
A)True
B)False
Q4) You are the supervisor of a mobile crisis team in a rural area of the state.You have been invited to help train local law enforcement personnel as first responders for people in crisis.What do you want to include in the training program?
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Q1) You are a volunteer crisis worker at a local domestic violence support center.You routinely correspond with callers via text and instant messaging.What are some important netiquette considerations you will make with every client?
Q2) Hotlines may:
A)be time limited or continuous depending on the issue.
B)use answering machines to screen callers.
C)be set up only by government agencies.
D)can never be used with minors due to the need for parental permission.
Q3) At times the telephone worker may have to provide sexual information and resources regarding sexual behavior to a caller.
A)True
B)False
Q4) Font type has little to do with what is going on with a client.
A)True
B)False
Q5) Volunteers who work crisis hotlines are actually pretty effective in helping people.
A)True
B)False
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Q1) An example of a childhood Type II trauma would be a one-time stranger rape of a child.
A)True
B)False
Q2) Neat and orderly progression for the PTSD sufferer through the recovery phase is:
A)indicative of emotional numbing and denial.
B)indicative of integration taking place.
C)indicative that the intervention is working.
D)the exception rather than the rule.
Q3) What are the behavioral differences between Terr's Type I and Type II childhood trauma?
Q4) Assessment of PTSD may be best accomplished by:
A)structured interviews specifically related to PTSD criteria.
B)personality tests with special PTSD scales like the MMPI and Mississippi Combat Scale.
C)complete medical work-ups to determine degree and kind of neurobiological involvement.
D)incidence of drug use and criminal acts.
Q5) Wage an argument for or against EMDR.
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Sample Questions
Q1) Crisis management of suicidal behavior is essentially no different than crisis intervention.
A)True
B)False
Q2) Seung-Hui Cho's videotape manifested which characteristic of Schneidman's typology of the classic suicidal person?
A)Situational
B)Relational
C)Motivational
D)Cho manifested all of the characteristics.
Q3) The type of suicide by which a person chooses death in the face of a serious,incurable illness is:
A)dying with dignity.
B)anomic.
C)egoistic.
D)hari-kari.
Q4) What are some of the "Don'ts" in managing suicidal clients?
Q5) On a worldwide basis,about a million people kill themselves each year.
A)True
B)False
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Q1) Residual effects of sexual assault may have characteristics of:
A)Posttraumatic Stress Disorder.
B)an unresolved Electra or Oedipal complex.
C)hysterical conversion neurosis.
D)love addiction.
Q2) Therapeutic grounding means putting one's feet on the ground and getting stable again.
A)True
B)False
Q3) The behavior of the child abuser may be traced through phases of:
A)secrecy,suppression,sexual interaction,and fulfillment.
B)threat,coercion,sexual interaction,and termination.
C)engagement,sexual interaction,secrecy,disclosure,and suppression.
D)invitation,acceptance,acknowledgement,sexual interaction,repression,and termination.
Q4) There is abundant evidence indicating that crises resulting from sexual abuse are no different in nature,intensity,and extent than other forms of crisis.
A)True
B)False
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Q1) A batterer's psychological factors have all but which one of the following characteristics?
A)Possessiveness with rigid rules for everyone in the family
B)Poor communication skills
C)Unrealistic expectations of spouse
D)Actively and aggressively confront personal problems
Q2) Learning theory proposes that battering occurs in generational patterns as parents teach relationship skills to their children.
A)True
B)False
Q3) Walker's theory of learned helplessness has been hotly debated.Walker sees it as a sophisticated coping mechanism that allows women to survive a potentially lethal relationship while many feminists see it as demeaning of women in that they fit into the stereotype of "helpless females." Take a position for or against learned helplessness in battering relationships.
Q4) Exchange theory purposes that batterers hit people because they can.
A)True
B)False
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Q1) The Family Distress Model states that families typically use the same strategies they always have used,but just work harder at them.
A)True
B)False
Q2) The contextual model for family crisis intervention recognizes:
A)families are very similar.
B)family members might manipulate communications.
C)families have control of external factors influencing a crisis.
D)families react predictably.
Q3) Provide a comparison and contrast of two family crisis models.
Q4) Problem exploration in family crisis intervention involves all but which one of the following?
A)Focusing on the ability of the family to function
B)Identifying a family's strengths and resources as a way to address the crisis
C)Attending to the influence of the crisis on family dynamics
D)Listening to the one family member who seems to be most coherent for solutions
Q5) Follow-up can happen at any time in crisis intervention.
A)True
B)False
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Q1) The Texas Grief Inventory can determine the progress of grief resolution.
A)True
B)False
Q2) Restoration orientation occurs when grievers experience full blown emotional catharsis.
A)True
B)False
Q3) If you were a survivor and were moving on the Adaptive model continuum 6 months after your partner's death,you might be:
A)at the restoration end.
B)in between the two ends.
C)still at the loss end.
D)anywhere on the continuum.
Q4) Loss and bereavement in a HIV+ client might include all of these,except:
A)continuing transcrises events.
B)being depressed,anxious nervous,and angry.
C)numerous secondary losses a such as one's job.
D)Piagetian.
Q5) Discuss the pros and cons of stage models of grief.Provide an argument for a stage model of grief.
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Q1) Seung-Hui Cho best fits the description of a(n):
A)EVJO.
B)SARA.
C)SVJO.
D)DARE.
Q2) In responding to a crisis in a school,the order of action is:
A)get the facts,assess the impact,conduct triage,administer psychological first aid,do crisis intervention.
B)issue an alert,coordinate staff,inform significant others,do crisis intervention,provide for follow-up.
C)respond to crisis,link resources,implement crisis plan,get feedback.
D)initiate action plan,integrate internal and external resources,monitor and coordinate resources,do psychological autopsy,assess for transcrisis states.
Q3) Schools grapple with crisis response in all of the following ways,except:
A)voluminous state crisis plans that don't apply to them and are never used.
B)how to coordinate more effectively with other agencies.
C)funds and time to practice different crises.
D)the availability of planning guidance from the federal government.
Q4) Discuss risk assessment and intervention with an EVJO student.
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Q1) Of the following drugs,which has been associated with more than half the violence in Emergency Rooms?
A)Alcohol
B)Barbiturates
C)Cocaine and crack
D)Amphetamines
Q2) While the potential for people diagnosed with a mental illness to become violent is not high,there are some diagnoses,such as organic brain disease,that are associated with higher risk for violent actions.
A)True
B)False
Q3) Education of a client is the first stage of violence prevention in institutions.
A)True
B)False
Q4) You have been tabbed by your boss to create a comprehensive institutional safety plan.Discuss how you will go about this task and what needs to be included in the plan.
Q5) Denial by both staff and institutions contributes to institutional violence.
A)True
B)False
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Q1) Context,emotions,and perceptions influence ethical decision-making during a crisis or disaster.
A)True
B)False
Q2) Ethically,crisis intervention workers are encouraged to prepare for crisis or disaster situations before,during the crises or disaster,and the period of post crisis recovery.
A)True
B)False
Q3) The idea that persons in crisis are able to make decisions is related to the ethical idea of:
A)beneficence.
B)autonomy.
C)justice.
D)nonmaleficence.
Q4) Ethical codes provide specific guidance to address the unique circumstances encountered while providing crisis or disaster services.
A)True
B)False
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Sample Questions
Q1) Burnout means that:
A)the person is stressed out by the job.
B)the person doesn't know how to handle stress.
C)there are no buffers to ease unrelenting job stress.
D)the organization is healthy and emotionally safe for employees.
Q2) While important for effective intervention,consultation and supervision have little to do with stopping burnout.
A)True
B)False
Q3) Compassion satisfaction can be an extremely effective buffer against burnout.
A)True
B)False
Q4) Vicarious traumatization occurs when the worker begins to see significant others in his or her own life as resembling those who have traumatized the client.
A)True
B)False
Q5) Why does compassion satisfaction appear to be a buffer against burnout?
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Q6) Explain the difference between vicarious traumatization,countertransference,and burnout.
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Q1) The National Organization for Victim Assistance (NOVA)evolved on a national level in order to respond to the needs of:
A)isolated rural communities.
B)deinstitutionalized mental patients.
C)victims of violent crime.
D)victims of natural or manmade disasters.
Q2) What part do national organizations,such as NOVA and the American Red Cross,play in crisis intervention?
Q3) As strange as it may seems,LEMAs may devote a lot of attention to animals following a disaster.
A)True
B)False
Q4) It is believed that CISD:
A)is absolutely helpful.
B)is absolutely awful.
C)is somewhere in the middle.
D)has ardent believers on both sides of the issue.
Q5) The birth of disaster mental health delivery systems can be traced to 9/11.
A)True
B)False

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Q1) The prescriptive model of drug addiction proposes that:
A)there is a prescriptive behavior that fits certain drugs.
B)genetics prescribe what and how much of a drug will be used.
C)self-prescription and physician prescription are used to relieve pain.
D)prescriptions are written to replace addictive drugs with less addictive drugs.
Q2) To motivate a chemical dependent to seek treatment,usually:
A)a crisis must be created.
B)enablers must demand treatment too.
C)denial must cease.
D)the dependent should "bottom out" and be detoxified first.
Q3) Alcohol is the most abused drug because it:
A)is quickly addictive.
B)has severe and immediate physical consequences.
C)is legal,relatively inexpensive,and easily obtainable.
D)is often combined with other drugs.
Q4) Take a position,pro or con,on the following statement,and support your argument: Gambling or sex may be classified as addictions.
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Q1) Police departments who use mental health professionals as consultants have more hostage situations end by negotiated surrender rather than tactical assault.
A)True
B)False
Q2) Instrumental-type hostage takers are what the human service worker is likely to encounter.
A)True
B)False
Q3) Of the following types of hostage-taking,which would be viewed as an instrumental act?
A)A bank robber to aid an escape
B)A suicidal person who wants the police to kill her
C)A person who was fired from a job of twenty years
D)A jilted lover who wants a reconciliation
Q4) The S.A.F.E.is a communications model that can be interfaced with the REACT task model of crisis negotiation.
A)True
B)False
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