Social Work Administration
Textbook Exam Questions
Course Introduction
Social Work Administration explores the principles and practices involved in leading and managing social service organizations. The course covers key topics such as organizational structure, strategic planning, financial management, human resource management, policy implementation, program evaluation, and ethical decision-making. Students will develop skills relevant to supervision, leadership, advocacy, and collaborative problem-solving within the context of diverse communities and client populations. By integrating theory with real-world case studies, the course prepares future social workers to effectively address administrative challenges and promote social change through effective organizational leadership.
Recommended Textbook Leadership Theory and Practice 7th Edition by
Peter G. Northouse
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Chapter 1: Introduction
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Q1) The leader is at the core of group change and activity,representing the backbone of the group or organization.Leadership is viewed as
A)Focus of group processes
B)Personality perspective
C)Leadership as an act
D)Leadership as a behavior
Answer: A
Q2) Which of the following bases of power are considered positional power?
A)Information
B)Referent
C)Coercive
D)Reward
E)Expert
Answer: A,C,D
Q3) The research on leadership generally has found it to be a relatively simple process.
A)True
B)False
Answer: False
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Chapter 2: Trait Approach
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Q1) More research has been conducted on this approach than any other.
A)Trait
B)Skills
C)French and Raven's
D)Path-goal
Answer: A
Q2) Taking a trait assessment can help people
A)Gain insight about their own traits
B)Pinpoint their weaknesses
C)Recognize potential traits to develop
D)Manipulate others to gain a higher standing in their organization
Answer: A,B,C
Q3) Kirkpatrick and Locke's research postulated that
A)Individuals are only born with traits
B)Traits can be learned
C)Traits cannot be learned
D)Traits are unimportant to leadership
Answer: B
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Chapter 3: Skills Approach
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Q1) Crystallized cognitive ability refers to one's innate intellectual ability or intelligence.
A)True
B)False
Answer: False
Q2) The skills approach takes a _____________ on leadership,like the trait approach.
A)Leader-follower centered perspective
B)Organizational-centered perspective
C)Situational-centered perspective
D)Leader-centered perspective
Answer: D
Q3) Problem solving is
A)A competency
B)A trait
C)An individual attribute
D)A leader outcome
Answer: A
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Chapter 4: Behavioral Approach
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Q1) Researchers studying the behavioral approach determined that leadership is composed of two general kinds of behaviors:
A)Directive and supportive
B)Task and relationship
C)Directive and authoritative
D)Supportive and authoritative
Q2) Relationship behaviors
A)Facilitate goal accomplishment
B)Focus on personal advantage for the leader
C)Help group members feel comfortable with one another
D)Provide structure
Q3) Assisting group members in building cohesiveness is primarily a task behavior.
A)True
B)False
Q4) The University of Michigan studies explored how leadership functioned in
A)Organizations
B)Follower interactions
C)Dyadic relationships
D)Small groups
E)Political environments
Page 6
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Chapter 5: Situational Approach
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Q1) I prefer to tell my staff what to do and rarely integrate them in the decision-making process.Which of my followers will benefit most from my use of these behaviors?
A)D1
B)D2
C)D3
D)D4
Q2) In the situational approach,leadership style defines directive behaviors as those that help group members in goal achievement via two-way communication.
A)True
B)False
Q3) Which of the following is a strength of the Situational Leadership® approach?
A)It is descriptive not prescriptive
B)Commitment of followers is clearly defined
C)Demographics such as gender and age are accounted for in the empirical research
D)It is perceived as a useful model of leadership training and development
Q4) According to the SLII® model,why is there a regression in commitment at development levels 2 and 3? Do you agree with this reasoning?
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Chapter 6: Pathgoal Theory
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Q1) I am doing a task that is really difficult to understand,and I want to clarify the task and work out the details myself.Which leadership style would help me the most?
A)Directive behaviors
B)Participative behaviors
C)Supportive behaviors
D)Achievement behaviors
Q2) What best resembles the consideration behavior construct?
A)Supportive
B)Directive
C)Participative
D)Achievement oriented
Q3) Path-goal theory suggests all of the following except
A)That task and subordinate characteristics affect leadership effectiveness.
B)That leaders should help subordinates around their difficulties by removing obstacles.
C)That subordinates with an external locus of control should be directed.
D)That leaders need confidence and articulateness.
Q4) How can a leader's style affect a follower's motivation?
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Chapter 7: Leadermember Exchange Theory
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Q1) What is the relationship between LMX and employee empowerment?
Q2) Out-group members
A)Act differently than in-group members
B)Operate outside of their job descriptions
C)Have better relationships with their leaders
D)Are treated unfairly by their leaders
Q3) During the acquaintance phase of leadership making,interests are
A)Self-focused
B)Group focused
C)Focused on group and self
D)Reciprocal
Q4) I go to work,get the job done and go home. I am most likely in the
A)In-group
B)Out-group
C)Mature partnership phase
D)Acquaintance phase
Q5) In LMX theory,leadership making suggests that leaders help everyone to be in the in-group.
A)True
B)False
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Chapter 8: Transformational Leadership
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Q1) Transformational leadership
A)Is a valuable and widely used approach
B)Is not an approach that scholars find useful
C)Is not an approach that practitioners find useful
D)Is an approach used only at the upper-management levels
Q2) Jackson tries every day to show his leadership is consistent with the values of the organization.This instills a strong sense of community and ethics within all levels of the organization. Jackson is demonstrating
A)Transformational leadership
B)Transactional leadership
C)Pseudotransformational leadership
D)Contingent reward leadership
Q3) Transactional leadership focuses on the exchanges that occur between leaders and their followers.
A)True
B)False
Q4) Pseudotransformational leadership could be described as a form of socialized leadership.
A)True
B)False
Page 10
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Chapter 9: Authentic Leadership
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Q1) Which scholar(s)were the catalysts in developing a theory of positive organizational scholarship around authentic leadership?
A)Bass and Steidlmeier
B)Luthans and Avolio
C)Walumbwa
D)Linsky
Q2) Which of the following statements about authentic leadership is false?
A)Research on authentic leadership is very recent.
B)The theoretical approach is based on real-life examples.
C)There is no single accepted definition of authentic leadership.
D)Authentic leadership is prescriptive.
Q3) Which theory is one of the newest areas of leadership research?
A)Leader-member exchange
B)Transactional
C)Authentic
D)Behavioral
Q4) Self-discipline is a dimension of authentic leadership in George's model.
A)True
B)False
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Chapter 10: Servant Leadership
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Q1) The first step in becoming a servant leader is to aspire to lead.
A)True
B)False
Q2) Which is an antecedent condition?
A)Leadership outcomes
B)Conceptualization
C)Follower receptivity
D)Putting followers first
Q3) How does servant leadership differ from path-goal theory?
A)Focuses on the behaviors leaders should exhibit to put followers first.
B)Is unconcerned with the way leaders should treat followers.
C)Focuses on the need for leaders to perfect themselves before helping others.
D)Makes the need for task completion necessary before relationships can thrive.
Q4) Why might some subordinates not want to work with servant leaders?
Q5) What makes servant leadership similar to the skills approach and styles approaches of looking at leadership?
A)It focuses on leadership from the point of view of the leader.
B)It focuses on leadership from the point of view of the follower.
C)It emphasizes the importance of communication in leadership.
D)It accentuates the significance of the leader-follower relationship.
Page 12
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Chapter 11: Adaptive Leadership
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Q1) In what context has most of the adaptive leadership research been conducted?
A)Health care
B)K-12 education
C)Higher education
D)Public companies
Q2) You are tasked with creating a brand new food product using a team of people who are unfamiliar with the product and do not know one another.The organizational structure of this group is very loosely defined.This is an example of
A)An adaptive challenge
B)A technical challenge
C)A technical and adaptive challenge
D)A non-challenge
Q3) What is the impact of a leader giving voice to an out-group member?
A)It discourages in-group members to solve adaptive problems
B)It helps out-group members know their interests are being recognized
C)It creates disengagement of the in-group members
D)It creates a more involved and engaged group inclusive of all members
Q4) There are six archetypes that are used to identify adaptive challenges.
A)True
B)False
Page 13
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Chapter 12: Psychodynamic Approach
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Q1) Mitscherlich,post-World War II,published influential work that shaped Germany's analysis of the causes of the war and
A)Interpreted the holocaust using the clinical paradigm
B)Opened the field of psychotherapy to the lay public
C)Opened the field of social psychology to a broader audience
D)Interpreted emotions as stemming from negative childhood experiences
Q2) Groups subject to the dependency assumption are united by which of the following?
A)Feelings of sadness
B)Feelings of helplessness
C)Fear of the outside world
D)Wanting to flee the situation
Q3) Constructive narcissists have empathy and inspire others to be better at what they do and even to change what they do.This is similar to the leader behaviors and principles of which other leadership theory?
A)Path-goal
B)LMX
C)Authentic
D)Transformational
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Chapter 13: Leadership Ethics
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Q1) In the toxic triangle,the followers are
A)Conformers
B)Colluders
C)Constructivists
D)Conscientious
Q2) Schyns and Schilling found destructive leadership is strongly correlated to
A)Followers behaviors becoming toxic
B)Collaborative teams being unproductive
C)Other leaders in the organization developing toxic behaviors
D)Negative follower attitudes toward their jobs and organizations
Q3) When studying ethics and leadership,ethical theories fall into which two broad domains?
A)Conduct and behavior
B)Behavior and traits
C)Character and conduct
D)Character and traits
Q4) The ethics of leaders have little impact on the ethical climate of their organizations.
A)True
B)False
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Chapter 14: Team Leadership
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Q1) Our team has just the right mix of people with complementary skills and strengths. Our team is displaying which characteristic of team excellence?
A)Standards of excellence
B)Clear norms of conduct
C)Competent team members
D)Principled leadership
Q2) Team effectiveness is evaluated on these desired team outcomes:
A)Performance and development.
B)Norming and forming.
C)Technical and empathetical.
D)Controlling and delegating.
Q3) External environmental actions include
A)Coaching
B)Structuring for results
C)Modeling principles
D)Advocating
Q4) Most experts agree that team leadership is a simple process.
A)True
B)False
Q5) How can a leader create unified commitment on a team?
Page 16
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Chapter 15: Gender and Leadership
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Q1) Many studies have shown that organizations often have higher standards of performance and effort for women.
A)True
B)False
Q2) A tendency for a group to reproduce itself in its own image is the definition of A)Homosocial reproduction
B)Gender stereotyping
C)Agentic behavior
D)Communal behavior
Q3) "Men just seem to be naturally better at leadership than women;that's just a fact!" This statement is an example of A)Prejudice
B)Gender egalitarianism
C)Institutional collectivism
D)Diversity
Q4) Women are stereotyped with agentic characteristics.
A)True
B)False
Q5) Describe the social costs that women leaders experience for promoting themselves.
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Chapter 16: Culture and Leadership
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Q1) Which of the nine cultural dimensions identified by GLOBE researchers do you think most contributes to cross-cultural miscommunication? Give examples to support your claim.
Q2) Which scholar(s)authored Culture,Leadership,and Organizations: The GLOBE Study of 62 Societies?
A)House et al.
B)Hofstede
C)Heifetz
D)Avolio et al.
Q3) The cultural dimension in which organizations encourage and reward members for excellence is
A)Humane orientation.
B)Assertiveness.
C)Power distance.
D)Performance orientation.
Q4) The GLOBE research program
A)Was completed at the time of the GLOBE studies publication in 2004
B)Is and ongoing research project
C)Is a qualitative research project
D)Is a quantitative research project
Page 18
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