Social Psychology Exam Bank
Course Introduction
Social Psychology explores how individuals think, feel, and behave in social contexts. This course examines key concepts such as social perception, attitudes, conformity, group dynamics, prejudice, and interpersonal relationships. Emphasis is placed on understanding the influence of societal norms, culture, and group membership on behavior, as well as the application of social psychological principles to real-world issues. Through a combination of theoretical perspectives and empirical studies, students will gain insight into the complex interplay between individual identity and the social environment.
Recommended Textbook
Interpersonal Conflict 10th Edition by
Joyce L. Hocker
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10 Chapters
218 Verified Questions
218 Flashcards
Source URL: https://quizplus.com/study-set/3168
Page 2
Chapter 1: The Nature of Conflict
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21 Verified Questions
21 Flashcards
Source URL: https://quizplus.com/quiz/62712
Sample Questions
Q1) If you are upset with your roommate and you show it by playing your stereo loud enough to be annoying,the authors of your text would say you are demonstrating which of the following dimensions of conflict?
A)Expressed struggle
B)Perceived incompatible goals
C)Perceived interference
D)Interdependence
E)All of the answers are correct.
Answer: A
Q2) Which of the following is not an essential feature of Hocker and Wilmot's definition of interpersonal conflict?
A)An expressed struggle
B)Independence
C)Perceived incompatible goals
D)Perceived scarce resources
E)Interference
Answer: B
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Chapter 2: Perspectives on Conflict
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15 Verified Questions
15 Flashcards
Source URL: https://quizplus.com/quiz/62711
Sample Questions
Q1) Which of the following theories assume that individuals learn to be male or female based on communication and observation?
A)Social learning theory
B)The lens model of conflict
C)Attribution theory
D)Collectivist theory
E)Transformative theory
Answer: A
Q2) Which of the following is one of the distinctive rules for handling conflict in an aggressive system?
A)Snide comments are acceptable.
B)If someone has a concern,don't respond to it.
C)Strong feelings are seen as normal and are allowed.
D)Have an audience present when you engage someone.
E)Deal with people directly.
Answer: D
Q3) Anger is the primary emotion associated with conflict.
A)True
B)False
Answer: False
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Chapter 3: Interests and Goals
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24 Verified Questions
24 Flashcards
Source URL: https://quizplus.com/quiz/62710
Sample Questions
Q1) Retrospective goals are the ones that:
A)annoy our conflict partners the most.
B)are emergent and understood most when the crisis has passed.
C)give us a sense of clarity of the implications of a conflict when we look back on it.
D)we come into a conflict hoping to accomplish.
E)we have had for years with respect to a given topic.
Answer: C
Q2) Which of the following statements is not true about relational issues and identity?
A)Identity issues do not affect relational messages.
B)Every statement carries a relational message.
C)We each translate or interpret relational messages differently.
D)Relational interests carry more urgency than topic interests.
E)Our relational interests are triggered in reaction to another person's behavior. Answer: A
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5
Chapter 4: Power: The Structure of Conflict
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23 Verified Questions
23 Flashcards
Source URL: https://quizplus.com/quiz/62709
Sample Questions
Q1) The fundamental concept in conflict theory is:
A)power.
B)persuasion.
C)compromise.
D)collaboration.
E)relationships.
Q2) Latisha appreciates the fact that she has been trained in the art of public speaking because she finds that in many situations she can employ her _____ as a power currency.
A)interpersonal linkages
B)resource control
C)expertise
D)communication skills
E)responsibility
Q3) Hocker and Wilmot contend that power is not owned by an individual but is a product of communication relationships.
A)True
B)False
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Chapter 5: Conflict Styles
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23 Verified Questions
23 Flashcards
Source URL: https://quizplus.com/quiz/62708
Sample Questions
Q1) Which of the following is a disadvantage of using obliging as a conflict style?
A)It tests the commitment of partners in a relationship when overused.
B)It can foster an undertone of competitiveness if people develop a pattern of showing each other how nice they can be.
C)It is not worth the time and energy consumed if investment in the issue by the parties involved in the conflict is very low.
D)It makes conflict simmer and heat up unnecessarily by discouraging dominant behavior.
E)It presents the obliging parties as invested too heavily in a conflict situation.
Q2) Conflict _____ are patterned responses,or clusters of behavior,that people use in conflict.
A)beliefs
B)styles
C)assumptions
D)values
E)habits
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Chapter 6: Emotions in Conflict
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23 Verified Questions
23 Flashcards
Source URL: https://quizplus.com/quiz/62707
Sample Questions
Q1) Fear and anxiety often influence our choices in conflict management
A)True
B)False
Q2) Which of the following is a guideline for responsible expression of anger?
A)People should direct their anger inward rather than outward.
B)People should completely suppress their anger in public.
C)People should work to find the stimulus for their anger.
D)People should recognize that venting is the same as acknowledging anger.
E)People should nonverbally express their anger.
Q3) Conflicts that are worked out in the mid-range of the level of emotional intensity resolve more effectively than those that are left unexpressed.
A)True
B)False
Q4) Feelings rise from a generalized state of arousal we call emotion.
A)True
B)False
Q5) Relationships are defined by the kind of emotion expressed.
A)True
B)False
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Chapter 7: Analyzing Conflicts
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22 Verified Questions
22 Flashcards
Source URL: https://quizplus.com/quiz/62706
Sample Questions
Q1) Labeling people in systems (workplaces,families,friends)helps each person predict how others will behave.
A)True
B)False
Q2) _____ are central to passing and receiving messages from network members.
A)Heavy communicators
B)System isolates
C)Third-party interveners
D)Stonewallers
E)Detractors
Q3) All of the following are key concepts of systems theory except:
A)wholeness.
B)organization.
C)individualism.
D)collectivism.
E)patterning.
Q4) Conflict for couples in nonintimate-aggressive relationships is usually not satisfying because more energy is drained than is gained.
A)True
B)False
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Chapter 8: Interpersonal Negotiation
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21 Verified Questions
21 Flashcards
Source URL: https://quizplus.com/quiz/62705
Sample Questions
Q1) Collaborative conflict management requires:
A)one person to give up his or her needs.
B)one person to have more power than the other.
C)people involved in the conflict to give up something important.
D)too much time to be effective.
E)all parties to give their best communication efforts.
Q2) Competitive negotiators assume that conflict is always a win/lose situation.
A)True
B)False
Q3) From a competitive approach,principled negotiation may appear weak.According to the authors of your text,strength or toughness comes in the form of:
A)accommodating the other person in a negotiation.
B)firm flexibility.
C)standing up for your principles at all costs.
D)relying on criteria established by others.
E)inherent interests.
Q4) "Trade-offs" is a strategy used in competitive bargaining.
A)True
B)False
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Chapter 9: Third-Party Intervention
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22 Verified Questions
22 Flashcards
Source URL: https://quizplus.com/quiz/62704
Sample Questions
Q1) Victim-Offender Restitution (VOR)is a specialized form of mediation designed for cases in which someone is guilty of a crime.
A)True
B)False
Q2) When power between two parties is highly imbalanced,adjudication is likely to be a suitable form of third-party intervention.
A)True
B)False
Q3) Which form of alternative dispute resolution gives parties the most control in determining their own solutions to their conflict?
A)Conciliation
B)Mediation
C)Arbitration
D)Facilitation
E)Litigation
Q4) Adjudication assumes that conflicting parties are able to solve their own conflicts.
A)True
B)False
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Chapter 10: The Practice of Forgiveness and Reconciliation
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24 Verified Questions
24 Flashcards
Source URL: https://quizplus.com/quiz/62703
Sample Questions
Q1) Which of the following is a characteristic of forgiveness?
A)Dismissing or minimizing a situation
B)Excusing the actions or behavior of the other
C)Indifference about justice
D)Acknowledging the truth about what has happened
E)Punishing the transgressor
Q2) Which of the following dimensions of interpersonal conflict is most relevant to the discussion of offering and accepting forgiveness?
A)Expressed struggle
B)Interdependence
C)Incompatible goals
D)Scarce resources
E)Interference from the other in achieving goals
Q3) Revenge,especially in the form of violence,seems to settle the score in the short run,but almost always provides justification for counter-revenge.
A)True
B)False
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