Social Issues in Management Solved
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Course Introduction
Social Issues in Management explores the dynamic relationship between businesses and society, focusing on how organizations respond to contemporary social challenges. The course examines key topics such as corporate social responsibility, ethical decision-making, stakeholder management, diversity and inclusion, environmental sustainability, and the impact of globalization. Students analyze real-world cases to understand the implications of social issues for managerial practice and organizational reputation. Through discussions and critical reflection, the course encourages the development of responsible management strategies that address social risks and opportunities in an increasingly complex, interconnected world.
Recommended Textbook Labor Relations Striking a Balance 5th Edition by
John W. Budd
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13 Chapters
2213 Verified Questions
2213 Flashcards
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Page 2
Chapter 1: Contemporary Labor Relations: Objectives, Practices, and Challenges
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90 Verified Questions
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Sample Questions
Q1) From a societal standpoint, the main purpose of a labor relations system is:
A) To equalize the distribution of income across society.
B) To ensure public safety, promote worker voice in politics, and reduce income inequalities that create a tax burden.
C) To control the actions of employers and employees so that they are clearly acting in the best interests of society.
D) To protect the profit maximization goals of business and ensure competition in the marketplace.
Answer: B
Q2) The number of U.S. workers who say they want representation or a "collective voice" at the workplace is very close to the number of workers that actually have it through unions.
A)True
B)False
Answer: False
Q3) The essence of a labor union is that ___________________ join together to influence the nature of their employment.
Answer: Workers or a group of workers
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Chapter 2: Labor Unions: Good or Bad
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Sample Questions
Q1) Describe some of the stereotypes that exist about unions in the U.S. Explain how the various elements of popular culture reinforce these stereotypes.
Answer: Unions are commonly stereotyped as corrupt, greedy organizations that create an inconvenience for the consumer, use violence to achieve their goals, and/or are ineffective in achieving workplace improvements. Union workers are often portrayed as lazy and unwilling to work outside of their narrowly defined roles. These stereotypes are reinforced through news media reports that focus reporting on the small number of strikes that occur while neglecting to highlight the vast majority of collective bargaining agreements that are settled peacefully. In addition, t.v. shows, movies, and commercials portray union workers in ways that reinforce the stereotypes: lazy, dull, and unmotivated or unwilling to perform for their employers.
Q2) The term "workplace rules" is meant to include rules of behavior and performance as well as rules governing compensation and benefits within a particular workplace.
A)True
B)False
Answer: True
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Chapter 3: Historical Development
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Sample Questions
Q1) Which of the following unions is most accurately described as a revolutionary union?
A) The American Federation of Labor.
B) The United Auto Workers.
C) The Industrial Workers of the World.
D) The Knights of Labor.
Answer: C
Q2) The _____________________________ occurred when railroad workers across the country went out on strike to protest wage cuts, large crowds took over depots and roundhouses, and rioting caused significant damage to railroad property.
Answer: The Great Uprising of 1877
Q3) Which of the following is sometimes argued to be the beginning of today's strategic human resource management and high performance workplaces?
A) Industrial unionism.
B) Syndicalism.
C) Welfare capitalism.
D) General unionism.
Answer: C
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Chapter 4: Labor Law
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Sample Questions
Q1) After a successful union organizing attempt at a manufacturing plant in Tennesse, the owners refuse to bargain an initial contract with the union, arguing the state's right-to-work law allows them to "refuse" union representation. The employer's interpretation of the law is correct.
A)True
B)False
Q2) The _____________________________ provides voluntary mediation to labor and management negotiators.
Q3) To protect the public interest, public sector unions are generally not allowed to ________________________ over wages, hours and working conditions.
Q4) The conspiracy doctrine holds that individual attempts to influence wages and working conditions are a threat to the free market system and therefore an illegal conspiracy against the government.
A)True
B)False
Q5) What are some of the ways in which public sector unionization differs from private sector unionization?
Q6) What is the role of the Federal Mediation and Conciliation Service?
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Chapter 5: Labor and Management: Strategies, Structures, and Constraints
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Sample Questions
Q1) Arguments that labor unions create market conflict that result in less-than-optimal results reflect:
A) Duty ethical beliefs.
B) Fairness ethical beliefs.
C) Libertarian ethical beliefs.
D) Utilitarian ethical beliefs.
Q2) In the 1930s and 1940s, the Teamsters Union used strikes and boycotts along with physical intimidation and obstruction to win changes in wages, hours, and working conditions. This is an example of:
A) Business unionism.
B) Uplift unionism.
C) Jungle unionism.
D) Social unionism.
Q3) Forcing individuals to use themselves or their property against their will is an immoral act according to the ethical framework of virtue.
A)True
B)False
Q4) Each national union has a __________________ that spells out the union's bylaws and procedures.
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Chapter 6: Union Organizing
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Q1) "Community of interest" refers to a principle used by the NLRB to define bargaining units so as to ensure that the employer and employees can find common ground over issues that need to be negotiated.
A)True
B)False
Q2) Under the NLRA, an employer may not make a promise to increase wages if employees vote "no" in a union election but a union is allowed to promise they will get a wage increase if they vote "yes".
A)True
B)False
Q3) Describe the problems associated with the current NLRA union certification process.
Q4) Rational workers will consider unionization if it increases their well-being and the benefits outweigh the costs. This is known as the _______________________________ model of individual voting decisions.
Q5) The notion that elections should be conducted under experimental laboratory conditions is known as the _______________________________ doctrine.
Q6) Describe how a union organizing drive can legally be initiated.
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Page 8
Chapter 7: Bargaining
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Sample Questions
Q1) _______________________________ occurs when negotiations at a target company are used to set a standard for later negotiations thus helping unions take wages out of competition.
Q2) When labor and management have attempted to negotiate a contract but good faith bargaining has not resulted in a settlement, they are said to have bargained to _____________________________.
Q3) In what ways does public sector bargaining differ from private sector bargaining?
Q4) When it comes to strikes, most public sector workers are:
A) Able to strike legally, without loss of benefits.
B) Able to strike but must take economic losses.
C) Prohibited from striking.
D) Allowed to strike only over certain issues like management abuse.
Q5) A union and employer can agree to terms that directly contradict existing legal requirements as long as they are both willing parties to the agreement.
A)True
B)False
Q6) A union with strong _______________________________ can impose significant costs on management through a strike.
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Chapter 8: Impasses, Strikes, and Dispute Resolution
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Sample Questions
Q1) Presidential interventions to prevent strikes that might seriously harm the public interest are called:
A) national emergency strike procedures.
B) sympathy strike procedures.
C) illegal government interventions.
D) general strike prevention procedures.
Q2) Lockouts are considered illegal if:
A) They could potentially harm public safety and/or health
B) They are not authorized by the NLRB
C) They are deemed by the NLRB to be an attempt to destroy the union
D) They are not offensive (versus defensive) in nature
Q3) The NLRA specifies that permanently replaced strikers are eligible to vote in a decertification election:
A) If they are hired back by the company.
B) If the election occurs within 12 months of the start of the strike.
C) At any time, regardless of when the decertification election is held.
D) Not at all; permanently replaced strikers lose all rights to vote in a decertification election.
Q4) Describe the legal limitations on picketing. Why do so many restrictions exist? (10 minutes)
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Chapter 9: Contract Clauses and Their Administration
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Q1) In some nonunion settings, workplace disputes are decided by a group of employees and managers known as a _______________________________.
Q2) It is a union's legal obligation to represent all workers within a bargaining unit fairly even if they are not dues-paying union members.
A)True
B)False
Q3) A rules-based approach to workplace justice was welcomed by unions because it fulfilled the union's need for:
A) Workplace Flexibility
B) Stability in the workplace
C) Discipline in the workplace
D) Avoiding wildcat strikes
Q4) An agreement that requires employees to settle disputes with their employer using arbitration instead of a lawsuit is known as:
A) Mandatory arbitration agreement
B) Grievance waiver
C) Arbitration waiver
D) Mandatory grievance agreement
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Chapter 10: Flexibility, Empowerment, and Partnership
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Sample Questions
Q1) Implementing a new strategy for labor-management relations is difficult. What challenges does an organization that wants to make a change face and what are some of the strategies it might use to overcome resistance?
Q2) In the union movement, there are some who argue that there is no role for unions as strategic partners with business. They believe unions should be in the business of protecting workers and attempts to "partner" with management will inevitably result in "selling out" workers.
A)True
B)False
Q3) Scientific management is typically associated with all of the following except:
A) An organizational structure that is flat, with little differentiation between job levels.
B) Protections for management rights.
C) Assembly line production processes.
D) Increased specialization of work.
Q4) Creating a more cooperative environment for management and labor through attitudinal structuring, integrative bargaining, etc., is known as a __________________________________ strategy.
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Chapter 11: Globalization and Financialization
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Sample Questions
Q1) Currently, all global trade agreements sanctioned by the WTO have a social clause requiring them to abide by the ILO's Declaration on Fundamental Principles and Rights at Work.
A)True
B)False
Q2) Cross-border flows of corporate investments such as purchasing or establishing foreign subsidiaries and joint ventures is called:
A) International trade
B) Foreign direct investment
C) International investment
D) Indirect foreign investment
Q3) International investment portfolios can be beneficial because:
A) They provide working capital for local companies and financing for foreign government operations.
B) They keep uninformed investors out of the market so only those "in the know" can make wise investment decisions.
C) They concentrate risk so not all countries are likely to be affected by economic downturns.
D) International financial transactions are more predictable.
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Page 13
Chapter 12: Comparative Labor Relations
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Sample Questions
Q1) A notable feature of the British labor movement is its close association with ____________________.
A) the AFL-CIO
B) the House of Commons
C) the Irish labor movement
D) the Labour Party
Q2) In general, labor relations systems in Sweden and other Nordic countries are similar to those in Germany.
A)True
B)False
Q3) Which of the following trends in labor relations is not shared across countries?
A) Increased decentralization
B) Increased pressure for business flexibility
C) Low levels of support for unionization
D) Pressures from globalization
Q4) In Canada, labor laws are generally determined at the:
A) Federal Level
B) Provincial Level
C) Local Level
D) Municipal level
Page 14
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Chapter 13: What Should Labor Relations Do
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Sample Questions
Q1) The Justice for Janitors Campaigns:
A) Embrace a business union model
B) Focus on political lobbying and campaign funding
C) Try to create a broad social movement to raise public awareness
D) Engage in fortress unionism
Q2) The traditional bargaining power or leverage stemming from a union's ability to impose costs on an employer is sometimes referred to as:
A) Moral legitimacy
B) Structural power
C) Political influence
D) Business influence
Q3) Associational unions try to capitalize on the separate strengths of unions and:
A) Professional associations.
B) Management.
C) Fraternal associations.
D) Charitable organizations.
Q4) _______________________________ unionism seeks to negotiate processes for determining workplace outcomes, rather than the outcomes themselves.
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