Social Issues in Management
Exam Materials
Course Introduction
This course explores the complex interplay between business organizations and the broader social environment, focusing on the ethical, cultural, and societal challenges managers face in todays globalized world. Students examine topics such as corporate social responsibility, stakeholder management, governance, sustainability, diversity and inclusion, and the impact of business decisions on communities. Through case studies, discussions, and critical analysis, the course prepares students to identify and address social issues in management, fostering the development of responsible leadership and strategies that balance organizational goals with societal well-being.
Recommended Textbook
Diversity in Organizations 3rd Edition by Myrtle P. Bell
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16 Chapters
534 Verified Questions
534 Flashcards
Source URL: https://quizplus.com/study-set/1021
Page 2
Chapter 1: Introduction to the Study of Diversity in Organizations
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/20230
Sample Questions
Q1) Despite the amount of media attention focusing on lawsuits and damage settlements, an organization's likelihood of being sued is relatively small.
A)True
B)False
Answer: True
Q2) According to Cox and Blake, valuing diversity can benefit organizations in which of the following areas?
A) Cost, resource acquisition, marketing, creativity, problem solving, and system flexibility.
B) Cost, financial remuneration, accounting, creativity, problem configuration, and system flexibility.
C) Organizational commitment, marketing, accounting, creativity, problem configuration, and financial stability.
D) Organizational commitment, advertising, creativity, problem configuration, and financial stability.
Answer: A
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Chapter 2: Theories and Thinking About Diversity
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/20231
Sample Questions
Q1) Stereotyping is often an unconscious process.
A)True
B)False
Answer: True
Q2) Hostile sexism pertains exclusively to women who are hostile toward men based on negative stereotypes.
A)True
B)False
Answer: False
Q3) Benevolent sexism is positive and not detrimental to women.
A)True
B)False
Answer: False
Q4) In-group favoritism
A) can result in the similarity effect in organizations.
B) is of little consequence in today's carefully monitored organizations.
C) reduces one's self-esteem.
D) is necessarily negative, even when not coupled with power.
Answer: A
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Chapter 3: Legislation
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/20232
Sample Questions
Q1) When no Federal acts prohibit discrimination, state, local, and city ordinances may do so.
A)True
B)False
Answer: True
Q2) Which of the following is true of age discrimination in employment?
A) The Age Discrimination in Employment Act (ADEA) is defined as prohibiting employment-related discrimination against persons who are 50 and older.
B) Age discrimination is of less importance now than in the past due to the millions of aging baby boomers in the United States.
C) Retaliation against those who file claims of discrimination is not illegal.
D) Acting on stereotypes about someone's ability based on his or her age is prohibited under the ADEA.
Answer: D
Q3) Sex segregation limits the effectiveness of the Equal Pay Act.
A)True
B)False
Answer: True
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Chapter 4: Blacksafrican Americans
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/20233
Sample Questions
Q1) Glass ceilings and glass walls are likely to be strengthened by all of the practices below except:
A) Assigning less challenging work to minorities.
B) Minimizing constructive feedback to women and minorities to avoid being seen as racist.
C) Providing mentoring opportunities for women and minorities to take on positions involved with finance.
D) Assigning minorities to minority neighborhoods and clients so they can establish better connections.
Q2) In a study on employment and earnings of native and immigrant Blacks and Whites, A) native and immigrant Blacks had different earnings.
B) African-born Blacks had higher educational levels than native-born Blacks.
C) immigrants with less education had lower employment rates than native-born Blacks.
D) immigrants had higher earnings than native-born workers.
Q3) Removing name and sex-identifying information from resumes may be helpful in reducing discrimination.
A)True
B)False
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Page 6
Chapter 5: Latinoshispanics
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20234
Sample Questions
Q1) For those with a high school diploma, the mean earnings of Hispanic men are lower than those of other men with the exception of Black men.
A)True
B)False
Q2) In the Walmart case involving immigrant labor,
A) the U.S. government alleged that Walmart knowingly hired illegal immigrants from Mexico, Eastern Europe, and other countries.
B) several Walmart stores were permanently closed as a result.
C) Walmart settled the case and thus experienced a large financial loss for the year.
D) Walmart was used as an example of fairness and compliance with both the letter and spirit of the law regarding immigrants.
Q3) Employers may require English-only rules
A) when necessary for communications with customers who only speak English.
B) to satisfy coworkers who do not wish to hear other languages being spoken.
C) to force employees to learn English.
D) when employers wish to monitor employees' conversations while on breaks.
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Chapter 6: Asians and Asian Americans
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/20235
Sample Questions
Q1) In 1922 an Asian with white skin was not categorized as White for immigration purposes.
A)True
B)False
Q2) Asian Americans have a bimodal distribution of educational attainment.
A)True
B)False
Q3) Asian Americans' employment experiences
A) almost always result in access and favorable treatment.
B) has thus far avoided an encounter with the glass ceiling.
C) include being steered to jobs deemed inappropriate for them.
D) are sometimes shaped by stereotypes and media representations.
Q4) A 1922 court ruled that Asian Indians were Caucasian but were not White.
A)True
B)False
Q5) Asian Americans are one of the fastest growing racial/ethnic groups in America.
A)True
B)False
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Chapter 7: Whiteseuropean Americans
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34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/20236
Sample Questions
Q1) White privilege refers to all of the following except:
A) Earned advantages based on race.
B) Employment advantages based on similarity to key decision makers.
C) The benefit of favorable stereotypes.
D) The benefit of negative stereotypes about potential non-White workers.
Q2) Which of the following is true of White women and diversity concerns?
A) White women are in a unique situation of dominance and disadvantage.
B) White women are more likely to be participating in the workforce than women of color.
C) White men do not view White women as believable sources of diversity information compared to people of color.
D) White women hold very few managerial jobs as compared to other minority women.
Q3) White men
A) are now less likely to occupy decision-making positions in organizations, making their commitment to equity and fairness of little value.
B) have infrequently participated as diversity allies.
C) worked and sometimes died along with people of color pursuing equality.
D) have all become victims of quotas and reverse discrimination.
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Chapter 8: American Indians, Alaska Natives, and
Multiracial Group Members
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/20237
Sample Questions
Q1) According to the "one-drop rule"
A) Anyone who spilled one-drop of a White person's blood would be executed.
B) Anyone who had one-drop of American Indian blood would be considered American Indian, if desired.
C) Anyone with one known Black ancestor was deemed Black, regardless of the number or proportion of non-Black ancestors.
D) Any child of the union of a White and a non-White person would be deemed a member of the non-White parent's race.
Q2) Native Americans are often overlooked in studies of diversity in organizations. A)True
B)False
Q3) Until 1924, American Indians born in the U.S. were not U.S. citizens. A)True
B)False
Q4) American Indians and Alaska Natives have the worst employment rates in the U.S. A)True
B)False
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Chapter 9: Sex and Gender
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20238
Sample Questions
Q1) Regarding sexual harassment,
A) formal charges, but not informal complaints, should be promptly investigated.
B) men and women view sexual behaviors at work similarly.
C) regular training is expensive and not very effective in increasing understanding of what constitutes harassment.
D) the best prescription for sexual harassment may be one of prevention, rather than remediation after harassment has occurred.
Q2) In occupational choices, women who deviate from occupations viewed as gender appropriate have the opportunity to earn higher wages.
A)True
B)False
Q3) Referrals from coworkers are often pre-screened based on gender.
A)True
B)False
Q4) Disparate impact on the basis of sex occurs when an applicant or employee is intentionally treated differently because of sex.
A)True
B)False
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Chapter 10: Work and Family
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31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/20239
Sample Questions
Q1) Regarding relationships among society, organizations, and families,
A) social policies regarding parental leave affect individual families.
B) organizational actions, such as devaluing "women's jobs" do not impact the balance of power in marriages.
C) exclusions in the FMLA have almost no effect on relationships and distributions of care-giving in families.
D) such relationships (to the extent they exist) are impossible to observe and measure.
Q2) About what percentage of married couples consist of an employed husband and a wife who does not participate in the workforce?
A) About 30%.
B) About 25%.
C) About 19%.
D) Less than 10%.
Q3) More households are headed by single women than there are married couple families with an employed husband and an unemployed wife.
A)True
B)False
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Chapter 11: Sexual Orientation
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/20240
Sample Questions
Q1) Regarding HIV/AIDS at work,
A) co-workers may resist working with someone who is HIV positive.
B) co-workers are very likely to contract the disease from working with an employee who is HIV positive.
C) HIV/AIDS is not a protected disability under the ADA.
D) it can be avoided through an initial medical exam prior to employment and then annual physical exams.
Q2) Which of the following is consistently related to attitudes toward sexual minorities?
A) Race.
B) Age.
C) Region of the country (e.g., north, south, east, west).
D) Some elements of religion.
Q3) Hewlett-Packard offers domestic partner benefits to its employees.
A)True
B)False
Q4) Cracker Barrel has had problems with discrimination against gay and lesbian employees and Black customers.
A)True
B)False
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Chapter 12: Religion
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/20241
Sample Questions
Q1) ______ are more religious than _______.
A) Younger adults, older adults.
B) Women, men.
C) Asians, Blacks.
D) Hispanics, Blacks.
Q2) Racial and religious discrimination
A) occur to the same degree since both race and religion can be easily identified.
B) differ regarding the law since racial discrimination is illegal but religious discrimination is not.
C) race is visible but religion can be invisible thus affecting the degree of discrimination in religion vs. race.
D) of any type is completely illegal under all circumstances in all organizations, including religious institutions.
Q3) Religious discrimination is treating a job applicant unfavorably because of his/her religious beliefs. It does not apply to customers.
A)True
B)False
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Chapter 13: Age
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/20242
Sample Questions
Q1) Younger workers have higher turnover rates than older workers.
A)True
B)False
Q2) Older workers have lower performance than younger workers.
A)True
B)False
Q3) Australia's Age Discrimination Act
A) is designed to reduce, and ultimately eliminate both younger and older age discrimination.
B) prohibits discrimination against applicants and employees aged 21 and above, but not those less than 21.
C) is applicable only for employers having 1,000 employees or more.
D) covers only promotional opportunities.
Q4) Federal legislation prohibiting age discrimination against younger workers in the U.S.
A) passed in January, 2010 and will be effective in January, 2012.
B) There is no federal legislation prohibiting discrimination against younger workers.
C) was effective in 1967 with other age discrimination legislation.
D) became effective in January, 2007.
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Page 15
Chapter 14: Physical and Mental Ability
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34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/20243
Sample Questions
Q1) Many disabilities have no effect on job performance.
A)True
B)False
Q2) People with disabilities are more likely to be unemployed but less likely to be underemployed than people without disabilities.
A)True
B)False
Q3) Which of the following is true of employment of people with and without disabilities?
A) People with disabilities are more likely to be employed and more likely to be underemployed than people without disabilities.
B) People with disabilities are less likely to be employed and less likely to be underemployed than people without disabilities.
C) People with disabilities are more likely to be employed but less likely to be underemployed than people without disabilities.
D) People with disabilities are less likely to be employed than people without disabilities.
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16
Chapter 15: Weight and Appearance
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/20244
Sample Questions
Q1) It is illegal in most states to fire someone because he or she is overweight.
A)True
B)False
Q2) Thin people may be in worse health than fat people.
A)True
B)False
Q3) People are most likely to negatively view ______ as being a condition that could be controlled but is not due to lack of self-discipline.
A) visual impairment
B) hearing loss
C) weight
D) speech impairment
Q4) Some studies find that both men and women who are taller than average are advantaged in employment situations.
A)True
B)False
Q5) Genetics play a role in a person's propensity to be overweight or obese.
A)True
B)False
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Chapter 16: International Diversity and Facing the Future
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/20245
Sample Questions
Q1) Eradicating discrimination would benefit individuals, organizations, the economy, and society.
A)True
B)False
Q2) Avoiding lawsuits is a sufficient rationale for pursing diversity.
A)True
B)False
Q3) When viewed as issues of power, dominance, discrimination, and control of resources, diversity is clearly an international issue.
A)True
B)False
Q4) Most people who live in persistent poverty are lazy and unmotivated.
A)True
B)False
Q5) The United Kingdom has laws that have been very effective in keeping unemployment among people with disabilities at about the same level as it is for people without disabilities.
A)True
B)False
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