Social Issues in Business Test Preparation
Course Introduction
This course explores the complex relationship between business activities and pressing social issues, such as inequality, environmental sustainability, ethical labor practices, diversity, and corporate social responsibility. Students will examine how businesses impact society and are, in turn, shaped by social forces and public expectations. Through case studies, discussions, and current events analysis, learners will critically assess the strategies that organizations use to address social challenges, manage stakeholder interests, and balance profit motives with social impact. The course equips students with the analytical tools and ethical frameworks necessary to make informed decisions as future business leaders in a globally interconnected and socially conscious marketplace.
Recommended Textbook
Business and Society Ethics Sustainability and Stakeholder Management 8th Edition by Archie
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19 Chapters
1516 Verified Questions
1516 Flashcards
Source URL: https://quizplus.com/study-set/2529 Page 2
B.
Chapter 1: The Business and Society Relationship
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78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/50237
Sample Questions
Q1) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Describe what the authors mean by the managerial approach taken in the textbook.
Answer: Business managers are judged almost exclusively on their ability to accomplish the goals of the organization.For this reason,managers excel at the practical--they are accustomed to dealing with situations in rational and systematic ways.This approach carries over into ethical and social matters as well.In addition,managers must focus on both short-term and long-term implications of their decisions and actions.The textbook will likewise approach issues of business and society from this perspective.
Q2) The intermediate level of business power is found in
A)corporate headquarters.
B)the boards of individual corporations.
C)groups of corporations acting in concert.
D)medium-sized corporations.
Answer: C
Q3) Movies depict corporate life as amoral and possibly deadly.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Corporate Citizenship: Social Responsibility,
Responsiveness, and Performance
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75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/50227
Sample Questions
Q1) One of the biggest advances in corporate social performance is that the performance criteria for measuring financial performance and social responsibility have been agreed upon.
A)True
B)False
Answer: False
Q2) The part of corporate social responsibility that focuses on fulfilling the social contract by following the law is
A)economic.
B)legal.
C)ethical.
D)philanthropic.
Answer: B
Q3) Corporate social performance emphasizes the financial results of what the firm hopes to accomplish.
A)True
B)False
Answer: False
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Chapter 3: The Stakeholder Approach to Business, Society, and Ethics
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75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/50226
Sample Questions
Q1) Which of the views of the firm recognizes the most stakeholders and is the most complex?
A)production view
B)managerial view
C)ownership view
D)stakeholder view
Answer: D
Q2) Some authors indicate that the corporate model needs redefinition because of all the following except
A)Business size
B)Socioeconomic power
C)Inadequacy of the ownership model and its implications
D)Responsiveness
Answer: D
Q3) The stakeholder model has normative value because it emphasizes how stakeholders should be treated.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Corporate Governance: Foundational Issues
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78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/50225
Sample Questions
Q1) The people hired by the board to run the company and operate it on a daily basis is A)the employee council.
B)management.
C)administration.
D)headquarters.
Q2) The minimum wage has grown faster than CEO salaries over the past decade. A)True B)False
Q3) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Summarize the responsibilities that corporations should have toward their shareholders.
Q4) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Why is insider trading illegal and considered unethical? Isn't that exactly what financial markets are supposed to do--reward those who make good decisions?
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Chapter 5: Strategic Management and Corporate Public Affairs
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76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/50224
Sample Questions
Q1) Corporate-level strategy decisions include all of the following except A)mergers
B)acquisitions
C)divestitures
D)broad or narrow markets
Q2) All of the following represent examples of enterprise-level thinking except
A)how a firm responds to a public crisis.
B)the extent to which a firm attempts to identify social issues,analyze them,and integrate them into its strategic management process.
C)the extent to which a firm has established board or senior management committees to grapple with social issues.
D)the extent to which a firm has studied its functional structure and made changes necessary to make its operations more efficient.
Q3) Which of the following is not a competency needed for global public affairs?
A)intercultural competence
B)language skills
C)knowing the impact of societal factors on public affairs
D)governmental foreign policy
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Chapter 6: Issues Management and Crisis Management
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75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/50223
Sample Questions
Q1) All of the following are part of the Ten Steps of Crisis Communication except:
A)Identify crisis communication team
B)Train spokesperson
C)Keep arm's length from your audience
D)Be prepared to ride out the storm
Q2) When Tiger Woods crashed his Cadillac Escalade into a fire hydrant and a tree,he made several errors in managing that crisis.Which of the following is not one of his mistakes?
A)waiting too long to issue a statement
B)running from the truth
C)hiding away
D)issuing a statement
Q3) One of the benefits of the portfolio approach is that it helps
A)identify issues.
B)prioritize issues.
C)resolve issues.
D)spread authority among managers to deal with issues.
Q4) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Explain how the ranking and prioritization of issues would occur.
Page 8
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Chapter 7: Business Ethics Fundamentals
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81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/50222
Sample Questions
Q1) The discipline that deals with what is good and bad and with moral duty and obligation is
A)morality.
B)deontology.
C)ethics.
D)moral philosophy.
Q2) Which of the following is not a structural aspect of unconscious accounting bias?
A)ambiguity
B)attachment
C)approval
D)ambivalence
Q3) The former CEO of Bendix Corporation blames the apparent decline in business's ethical behavior on
A)the greed of senior managers.
B)the contexts in which corporate decisions are made.
C)the lack of required business ethics courses in undergraduate and MBA programs.
D)the decline in the importance of religion in American society.
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Chapter 8: Personal and Organizational Ethics
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79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/50221
Sample Questions
Q1) Individual managers,through ethical leadership,can have a direct effect on business ethics at the societal and global levels.
A)True
B)False
Q2) The ethical principle of rights is categorized as a teleological theory.
A)True
B)False
Q3) The three attributes of being a moral person include all of the following except A)traits.
B)behaviors.
C)attitudes.
D)decision making.
Q4) Zethics Inc.is
A)a web-based service for disclosing information about questionable business practices.
B)a private hotline.
C)have all positive risk.
D)a service of disclosing information that has been around a long time.
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Page 10
Chapter 9: Business Ethics and Technology
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79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/50220
Sample Questions
Q1) Technology has advanced ____ society's capacity to grasp its consequences. A)slower than B)faster than C)only with D)at about the same rate as
Q2) The most significant obstacle to the use of biotechnology is
A)fear that the technology will not work.
B)the potential for public backlash.
C)lack of funds to support research.
D)government requirements for prolonged tests on human subjects.
Q3) Plaintiffs who have been injured by drivers talking on cell phones are holding the drivers' employers responsible as well.
A)True
B)False
Q4) One of the primary problems associated with electronic commerce has been the proliferation of online scams.
A)True
B)False
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Chapter 10: Ethical Issues in the Global Arena
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81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/50236
Sample Questions
Q1) To resolve the infant formula controversy,Nestlé agreed to do all of the following except
A)restricting the distribution of free samples.
B)providing purified water with the formula.
C)identifying the benefits of breast-feeding and the hazards of bottle-feeding.
D)dropping its policy of giving gifts to health professionals to encourage them to promote infant formula.
Q2) Which of the following is not part of the anticorruption movement?
A)Transparency International
B)OECD antibribery initiatives
C)individual country initiatives
D)World Trade Organization
Q3) All of the following are proposed standards for the SA8000 program,to improve sweatshop conditions,except
A)allowing workers to form unions.
B)prohibiting corporal punishment.
C)providing retirement benefits.
D)limiting work to a maximum of 48 hours per week.
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12
Chapter 11: Business,Government,and Regulation
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83 Verified Questions
83 Flashcards
Source URL: https://quizplus.com/quiz/50235
Sample Questions
Q1) Strong government intervention in business began with A)opening of settlements.
B)a push for tariffs.
C)governments giving of land grants.
D)the creation of the Interstate Commerce Commission.
Q2) Proponents of privatization want government to be a producer of services.
A)True
B)False
Q3) Government payments to industries or groups with special qualifications are called A)transfer payments.
B)subsidies.
C)loan guarantees.
D)moral suasion.
Q4) Advocates of privatization base their positions on the need for efficiency and overall performance.
A)True
B)False
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Chapter 12: Business Influence on Government and Public Policy
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79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/50234
Sample Questions
Q1) The collection of individual donations that are then delivered to candidates in a lump sum is called
A)cumulative contributions.
B)mass donations.
C)bundling.
D)collectivism.
Q2) Astroturf lobbying is massively regulated.
A)True
B)False
Q3) PAC contributions are most effective when all of the following conditions prevail except
A)when the issue is less visible.
B)during the early stages of the legislative process.
C)when the issue is unimportant to the member of Congress.
D)when PACs are allied.
Q4) Because of the difficulty in coordinating the effort,grassroots lobbying is no longer used extensively.
A)True
B)False
Page 14
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Chapter 13: Consumer Stakeholders: Information Issues and
Responses
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92 Verified Questions
92 Flashcards
Source URL: https://quizplus.com/quiz/50233
Sample Questions
Q1) Provide a short answer to each of these questions. Be sure to fully explain your answer.
In your opinion, is the use of American flags and patriotic themes appropriate in advertising?
Q2) Which of the following is not a lesson from the consumer movement?
A)public oversight is needed where corporations lack incentives to regulate their own behavior responsibly.
B)consumers must curb the wasteful overconsumption that threatens the environment.
C)the need to achieve consumerism from one organization to another.
D)Product safety net and consumer protection infrastructure have serious holes.
Q3) All of the following are significant issues in cigarette advertising except A)promotion of a dangerous product.
B)its aim at young audiences.
C)its aim at less-educated consumer markets.
D)its aim at less-developed countries.
Q4) The effects of advertising have clearly had a net negative effect on society.
A)True
B)False
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Chapter 14: Consumer Stakeholders: Product and Service Issues
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85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/50238
Sample Questions
Q1) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Why do businesses want a uniform product liability code?
Q2) The focus of total quality management programs is
A)quality.
B)the customer.
C)efficiency.
D)worker satisfaction.
Q3) All of the following are reasons given for the current obsession with quality except A)the average consumer demands more.
B)global competitiveness.
C)the Internet.
D)employee satisfaction.
Q4) The Food and Drug Administration is part of A)Housing and Urban Development.
B)the Health and Human Services Department.
C)the Interstate Commerce Commission.
D)the Federal Trade Commission.
Page 16
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Chapter 15: The Natural Environment As Stakeholder
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82 Verified Questions
82 Flashcards
Source URL: https://quizplus.com/quiz/50232
Sample Questions
Q1) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Explain the concept of the "tragedy of the commons."
Q2) Endangered species are threatened with extinction due to all of the following reasons except
A)ecosystem degradation.
B)habitat destruction.
C)drought.
D)pollution.
Q3) The main reason for global warming is overpopulation.
A)True
B)False
Q4) The "Not In My Back Yard (NIMBY)" mentality is an attitude based on avoidance or denial of responsibility.
A)True B)False
Q5) One in four Americans lives within three miles of a superfund site. A)True
B)False
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Chapter 16: Business and Community Stakeholders
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81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/50231
Sample Questions
Q1) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Review the pros and cons of outsourcing.
Q2) Which of the following is not a way in which companies can benefit from volunteer programs?
A)developing strong ties with local government officials
B)developing the local labor pool
C)recruiting and retaining employees
D)improving the company's reputation
Q3) All of the following are critical factors in influencing corporate giving priorities except A)changes in the workforce.
B)community needs.
C)benefits of responding to natural disasters.
D)directions from CEO/Board.
Q4) One way in which philanthropy can be made strategic is to
A)consult with a tax professional to get the maximum deductions.
B)bring contribution programs into sharper alignment with business endeavors.
C)distribute contributions as widely as possible.
D)eliminate contributions to inefficient non-profit organizations.
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Chapter 17: Employee Stakeholders and Workplace Issues
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76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/50230
Sample Questions
Q1) Labor unions have vigorously pursued civil liberties for employees in the workplace,but have not had much success.
A)True
B)False
Q2) Whistle-blowing against abuse of government by private companies is making a comeback,due to the False Claims Act.
A)True
B)False
Q3) The success of peer review panels depends on the quality of panelists.
A)True
B)False
Q4) Requirements of a due process system include all of the following except A)institutionalization.
B)ease of use.
C)subject to review and appeal.
D)applicable to all employees.
Q5) Provide a short answer to each of these questions.Be sure to fully explain your answer.
What are the impacts of a global economic recession on employee loyalty?
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Chapter 18: Employee Stakeholders: Privacy, safety, and Health
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82 Verified Questions
82 Flashcards
Source URL: https://quizplus.com/quiz/50229
Sample Questions
Q1) Background screening is an unprofitable business.
A)True
B)False
Q2) An umbrella term that encompasses employer screening for suspected substance abuse is
A)steroid challenges.
B)drug testing.
C)illegal substance checking.
D)doping.
Q3) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Describe the theory behind the polygraph.Does this theory provide an adequate basis for the use of lie detectors?
Q4) The effects on employees of being monitored include A)low morale.
B)decreased productivity.
C)a sense of job security.
D)distrust of co-workers.
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Chapter 19: Employment Discrimination and Affirmative Action
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79 Verified Questions
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Sample Questions
Q1) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Briefly explain how reverse discrimination evolves from affirmative action.
Q2) The form of discrimination in which fewer minorities are included in the outcome of a practice than would be expected by their numerical proportion is called
A)disparate treatment.
B)disparate impact.
C)Title VII discrimination.
D)stereotype discrimination.
Q3) The affirmative action posture that involves a willingness to treat races and sexes alike is called
A)passive nondiscrimination.
B)pure affirmative action.
C)affirmative action with preferential hiring.
D)hard quotas.
Q4) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Men and women provide very different reasons why the glass ceiling exists.Which seems more likely to you?
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