Social Entrepreneurship
Final Exam
Course Introduction
Social Entrepreneurship examines the intersection of innovation, business principles, and social impact, equipping students with the knowledge and skills needed to create and manage ventures that address societal challenges. The course explores the characteristics of social entrepreneurs, models of social enterprises, sustainability strategies, and methods for measuring social value. Through case studies, project-based learning, and analysis of real-world initiatives, students develop an understanding of how entrepreneurial approaches can drive positive change in areas such as poverty, education, health, and the environment, both locally and globally.
Recommended Textbook
Strategic Corporate Social Responsibility Sustainable Value Creation 4th Edition by David Chandler
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15 Chapters
611 Verified Questions
611 Flashcards
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Chapter 1: What Is CSR?
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Sample Questions
Q1) Describe the famous example of the Malden Mills fire and discuss Aaron Feuerstein's response to the fire.Was his response an example of corporate social responsibility? Why or why not? What are some other approaches the company could have taken?
Answer: The answer must adequately describe the case and illustrate that,unless a firm is economically viable,even the best of intentions will not enable stakeholders to achieve their goals and create social value.
Q2) By adopting a rational argument for corporate social responsibility,firms seek to interpret evolving societal values and stakeholder expectations,and they act to avoid future sanctions.
A)True
B)False
Answer: True
Q3) The moral argument for corporate social responsibility focuses on adopting the path of least resistance with regard to issues of concern that make common and business sense.
A)True
B)False
Answer: False
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3
Chapter 2: The Driving Forces of CSR
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Sample Questions
Q1) According to the textbook,how does globalization affect the flow of information?
A)Because of globalization,information is communicated more effectively.
B)Globalization allows companies to operate in many countries.
C)Globalization provides more people access to newspapers.
D)Globalization does not affect the flow of information.
Answer: A
Q2) corporate social responsibility is only applicable where there is
A)a high level of affluence.
B)a high level of poverty.
C)a high level of globalization.
D)CSR is applicable in all areas.
Answer: D
Q3) What are the five driving forces of corporate social responsibility?
A)Brands,communication,affluence,domestic credibility,profitablity
B)Sustainability,globalization,consumer engagement,profitability,brands
C)Affluence,sustainability,globalization,communication,brands
D)Stakeholder engagement,profitablitiy,communication,sustainability,brands
Answer: C
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4
Chapter 3: Corporate Rights and Responsibilities
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Sample Questions
Q1) In Islamic finance,a(n)________ is a sharia-compliant mortgage.
A)fatwa
B)halal
C)ijara
D)sukuk
Answer: C
Q2) A corporation's ________ is its responsibilities and obligations as determined by corporate law and founding corporate charters.
A)direction
B)general goal
C)public purpose
D)main objective
Answer: C
Q3) In the United States,the idea of the Benefit Corporation was established in which year?
A)1810
B)1910
C)1970
D)2010
Answer: D
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Chapter 4: Stakeholder Theory
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Sample Questions
Q1) Why does the textbook's author not consider the natural environment a stakeholder?
A)The natural environment lacks agency.
B)Scientists have not presented enough evidence for human-caused global warming.
C)NGOs do not lobby for the natural environment.
D)Other stakeholders do not support the natural environment as an issue.
Q2) Simon Zadek identifies five stages of learning that organizations go through in developing a sense of corporate responsibility and four stages of intensity to measure the societal issues and public's expectations around the issues.Describe Zadek's model and use the model to analyze a real-life firm facing a corporate responsibility issue,clearly identiftying the firm's location and the issue's location on each axis of the model.
Q3) A firm continuing to publicly deny the existence of global warming is in defensive mode.
A)True
B)False
Q4) Although CSR is important,it is not central to running a business.
A)True
B)False
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Page 6
Chapter 5: Corporate Stakeholder Responsibility
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43 Flashcards
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Sample Questions
Q1) Which of the following are NOT an example of stakeholder retaliation?
A)Governmental regulations related to cleaning products
B)Boycotts by consumers of cleaning products that harm the environment
C)TV advertisements for a cleaning product that does not harm the environment
D)Strikes by employees for higher wages
Q2) If stakeholders do not express dissatisifaction with a firm's actions,it means they are satisfied.
A)True
B)False
Q3) Thomas Friedman wrote that we are in the era of ________.
A)Globalization 1.0
B)Globalization 2.0
C)Globalization 3.0
D)Globalization 4.0
Q4) ________ occurs when stakeholders act to punish the firm for not meeting their expectations in relation to that issue.
A)The CSR sweet spot
B)The CSR danger zone
C)The CSR threshold
D)CSR optimization
7
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Chapter 6: Who Owns the Corporation?
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Sample Questions
Q1) According to the textbook,the statement,"Shareholders are the owners of corporations" is a ________,not a ________.
A)legal fact; belief
B)belief; legal fact
C)legal fact; principle
D)principle; theory
Q2) The fact that shareholders have the right to vote at the company's annual general meeting demonstrates that
A)shareholders can influence day-to-day operations of the firm.
B)shareholder democracy is neither strong nor broad.
C)shareholders have direct input on all interests of shareholders.
D)boards of directors will respond to shareholder concerns.
Q3) Carl Icahn,a major institutional investor who has had public battles with the management of firms such as Netflix and Apple,is considered which type of activist investor?
A)Impact activist
B)Professional activist
C)Social activist
D)Takeover activist
Q4) Would you invest in social impact bonds (SIBs)? Why or why not?
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Chapter 7: The Pursuit of Profit
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Sample Questions
Q1) William Lever,one of the founders of Unilever,is known for
A)promoting women in management positions.
B)reducing the environmental impact of company products.
C)sourcing agricultural materials sustainably.
D)creating soap to encourage cleanliness and reduce infectious disease.
Q2) The $5 T-shirt is readily available today,and its existence has profound implications for the type of society in which we live.Describe and analyze these implications.
Q3) Which of the following is true of Patagonia's Product Lifecycle Initiative?
A)It encourages and supports governmental regulation of the clothing industry.
B)It emphasizes the importance of shareholder oversight of manufacturing processes.
C)It places primary responsibility for environmental stewardship on the CEO.
D)It consists of a mutual contract between the company and its customers to act responsibly.
Q4) A significant reason for the supremacy of market forces is the pivotal role of profit.
A)True
B)False
Q5) Is it OK for a for-profit company to profit from poverty? Why or why not?
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Page 9
Chapter 8: Incentives and Compliance
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Sample Questions
Q1) Approximately _______ of all Americans live within 15 miles of a Walmart.
A)25%
B)50%
C)75%
D)90%
Q2) In 2012,The New York Times exposed a scandal in which Walmart was
A)falsely reporting its environmental sustainability initiatives.
B)falsely reporting its hiring practices regarding women in management positions.
C)reducing the hours of employees to part-time in order to avoid paying for health insurance.
D)bribing Mexican officials to speed the granting of permits to open new stores.
Q3) Alan Greenspan,former chair of the US Federal Reserve,has long been recognized as
A)an advocate of voluntary self-regulation of financial firms.
B)an advocate of mandatory government regulation of financial firms.
C)an advocate of eliminating government interventions in business.
D)an advocate of increased regulation at the state level and decreased regulation at the federal level.
Q4) What is the best way for businesses to achieve socially responsible behavior?
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Page 10
Chapter 9: Accountability
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Sample Questions
Q1) According to the textbook,which of the following seems to be the universal standard in corporate social responsibliity audits?
A)Ceres Principles
B)Global Impact Investing Rating System (GIIRS)
C)Global Reporting Initiative (GRI)
D)Sustainability Accounting Standards Board (SASB)
Q2) The 18th-century economist,Adam Smith,believed in free markets but thought that ________ was required to make markets free.
A)the "invisible hand"
B)the sovereign state
C)regulation of the market price
D)regulation of the natural price
Q3) The real cost of a gallon of gasoline,after accounting for all costs and removing all existing subsidies,is estimated to be less than $1.
A)True
B)False
Q4) Why is the measurement of corporate social responsibliity such a pressing and contentious area within the overall CSR debate?
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Chapter 10: Strategy + CSR
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Sample Questions
Q1) The ________ perspective is an ________ view of the firm that identifies its unique resources as the main determinant of a competitive advantage.
A)resources,internal
B)industry,external
C)resources,external
D)industry,internal
Q2) "Ending hunger in the community" and "feeding the poor" illustrate the relationship between
A)strategy and tactics.
B)profits and revenue.
C)vision and mission.
D)aspirations and strategy.
Q3) According to Prahalad and Hamel,a firm's capability must meet three criteria to be truly considered a core competency.Which of the following is NOT one of the criteria?
A)It should be applicable to multiple markets.
B)It should emphasize the external context in which the firm operates.
C)It should be valued by the consumer.
D)It should be difficult for a competitor to imitate.
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Chapter 11: CSR as a Strategic Filter
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Sample Questions
Q1) When a firm's resources and competencies interact and reinforce each other,supporting the firm's strategy,a ________ is created.
A)business-level strategy
B)capability
C)core resource
D)virtuous cycle
Q2) The textbook argues that there are three types of organizations.Which of the following is NOT one of these types?
A)Family based
B)For-profit
C)Governmental
D)Nonprofit
Q3) A large majority of consumers are willing to pay higher prices for "green" products.
A)True
B)False
Q4) The textbook says that a firm's vision,mission,strategies,and tactics are broadly constrained by resources,policies,and environmental factors.Explain what that statement means,providing clear examples to illustrate your answer.
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Chapter 12: Strategic CSR
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Sample Questions
Q1) Starbucks has been accused of profiting at the expense of coffee growers.
A)True
B)False
Q2) When did Dunkin' Donuts start serving only fair trade coffee in its stores?
A)1983
B)1993
C)2003
D)Dunkin' Donuts does not serve fair trade coffee.
Q3) According to the textbook,strategic CSR is not about ________ but instead is about ________.
A)sharing value; creating value
B)creating value; sharing value
C)sharing value; meeting primary stakeholders' desires
D)meeting primary stakeholders' desires; meeting all stakeholders' desires
Q4) In what decade did the Fair Trade label first appear?
A)1960s
B)1970s
C)1980s
D)1990s
Q5) Should Starbucks form partnerships with farmers in Guatemala? Why or why not?
Page 14
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Chapter 13: Sustainability
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Sample Questions
Q1) Climate change has reached a point where only substantial action will produce meaningful effects and avert the catastrophic outcome we are otherwise hurtling toward.
A)True
B)False
Q2) The concept of natural capital fits in the rational argument for CSR.
A)True
B)False
Q3) The science on climate change is not disputed.What is disputed is/are
A)who or what is responsible for climate change.
B)the consequences of climate change.
C)the impact of oil-based fuel technologies.
D)the relative impact of developed countries on climate change.
Q4) Pepsi's efforts to measure the carbon footprint of Tropicana orange juice revealed that the majority of carbon emissions occur during ________ of the juice.
A)packaging
B)production
C)distribution
D)use and disposal
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Chapter 14: Implementing CSR
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Sample Questions
Q1) Which of the following is a significant indicator of the extent of integration of corporate social responsibility into corporate culture?
A)Whether the firm has appointed a CSR officer
B)Whether rewards and penalties are aligned with CSR objectives
C)The quality of the firm's CSR position statement
D)The CSR efforts of competitors
Q2) According to Mallen Baker,which of the following is NOT a question that needs to be addressed in a corporate social responsibility report?
A)What will it look like for your company to be sustainable?
B)What do you need to do to achieve sustainability?
C)How much progress have you made toward sustainability?
D)CSR reports need to answer each of these questions.
Q3) Middle management leadership on attaining corporate social responsibility goals is
A)more important than executive leadership.
B)much less important than executive leadership.
C)almost as important as executive leadership.
D)less likely to impact day-to-day operations of the firm than is executive leadership.
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Page 16
Chapter 15: Sustainable Value Creation
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Sample Questions
Q1) In 1989,Ben & Jerry's was the first major corporation to
a.allow an independent social audit of its business operations.
b.use only fair trade goods in all of its products.
c.be purchased through a hostile takeover for other than financial reasons.
d.introduce the concept of a living wage for all its employees.
Q2) A strategic CSR perspective argues that employees shoud be treated as ________ rather than as ________.
A)family members; work acquaintances
B)costs; assets
C)assets; costs
D)partners; coworkers
Q3) Timberland is committed to its volunteer program because
A)the company's CEO saw the possibility of bringing about social change and the potential benefits this activism would bring.
B)Timberland saw the need for more of its shoes within its community.
C)it offers a cost-effective investment of tax-free dollars.
D)the company faced calls from its stakeholders to do more for the wider community.
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