Small Group Communication Question Bank
Course Introduction
Small Group Communication explores the dynamics, processes, and theories essential to effective communication within small groups. Students will examine roles, leadership, decision-making, group development, conflict resolution, and problem-solving as they relate to various group settings. Through theoretical perspectives and practical activities, the course aims to enhance individual communication competence, foster collaboration, and improve group outcomes by analyzing real-life group interactions and applying strategies for effective participation and leadership.
Recommended Textbook
Communicate 14th Edition by Kathleen S. Verderber
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17 Chapters
612 Verified Questions
612 Flashcards
Source URL: https://quizplus.com/study-set/2158 Page 2
Chapter 1: Communication Perspectives
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/43018
Sample Questions
Q1) You completely forgot about a paper you were supposed to write for class.You've never been in that situation before,but you want to explain the situation to your instructor,so you think about what you want to say before going to her office hours.This kind of message is called a _______.
A)constructed message
B)spontaneous expression
C)scripted message
D)halo effect
Answer: A
Q2) Which is not an aspect of ethical communication?
A)credibility
B)integrity
C)respect
D)fairness
Answer: A
Q3) What is competent communication in one culture may not be competent in another culture.
A)True
B)False Answer: True
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Chapter 2: Perception of Self and Others
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/43019
Sample Questions
Q1) As they were walking to the corner store,Samantha and Meagan passed by a large bush.Suddenly,from out of nowhere,a large dog lunged at them.Meagan gasped and dropped her books,but Samantha laughed and said,"Oh,that dumb dog always hides behind that bush." Samantha's reaction was a good example of which step of the perception process?
A)patterns
B)interpretation
C)organization
D)expectation
Answer: D
Q2) Amy was traumatized as a child when she had a bad experience jumping from a diving board.To this day,she considers herself a poor swimmer.That experience as a child has affected her.
A)self-perception
B)self-monitoring
C)self-esteem
D)role
Answer: A
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Chapter 3: Intercultural Communication
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/43020
Sample Questions
Q1) If you come from a culture characterized as having low power distance,_______.
A)you believe that powerful positions in society are subject to low supervision
B)you believe in using proper and polite forms of language and using titles as a sign of respect
C)inequalities in power,status,and rank are viewed as natural
D)individuals are expected to downplay differences in power,status,and rank
Answer: D
Q2) Culture shock _______.
A)is caused by an absence of shared meaning
B)refers to culturally sensitive interactions between people of different races
C)is caused by an absence of sensitivity
D)is caused when one person feels rejected or ignored
Answer: A
Q3) If someone prefers concrete and specific language and predictability,they are likely to be from a ______.
A)low uncertainty-avoidance culture
B)high uncertainty-avoidance culture
C)culture that values power distance
D)culture characterized by uncertainty reduction
Answer: B
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Chapter 4: Verbal Messages
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/43021
Sample Questions
Q1) The importance of understanding personal assumptions behind a word is _______.
A)literal meaning
B)connotative meaning
C)denotative meaning
D)less important than nonverbal messages
Q2) "A compound sentence has two independent clauses," is an example of ______.
A)phonology
B)lexicon
C)dialect
D)syntax
Q3) Social norms should not affect the meanings of words.
A)True
B)False
Q4) Which statement is best identified as an "idiom"?
A)"That was a fantastic movie."
B)"We should leave now to beat traffic."
C)"It was extremely hot yesterday."
D)"How are you feeling today?"
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Chapter 5: Nonverbal Messages
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34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/43022
Sample Questions
Q1) ______ is the type of personal space we are most concerned with when thinking about interpersonal communication.
A)Social distance
B)Public distance
C)Intimate distance
D)Personal distance
Q2) To improve our chances of successfully sending nonverbal messages,we should _______.
A)be as spontaneous as possible when communicating
B)be consistent and predictable with nonverbal message regardless of context
C)make sure that nonverbal actions don't distract others from our message
D)avoid strategic choices in nonverbal communication as they will be seen as inauthentic
Q3) A competent communicator knows how and when to vary their voice so as not to violate _______.
A)personal space
B)territorial space
C)acoustic space
D)volume space
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Chapter 6: Listening
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43 Verified Questions
43 Flashcards
Source URL: https://quizplus.com/quiz/43023
Sample Questions
Q1) Some people say things that just aggravate you.When this happens,as an effective listener you should _______.
A)be thankful-it gets your attention
B)hear a person out before reacting
C)immediately describe your reaction
D)begin thinking of the arguments you can use to refute them when they finish speaking
Q2) Think about a specific time you were in a debate or argument.Did you find yourself formulating responses or "standing your ground" without really listening to the other person? How could have hearing the other person out,or fully shifting from speaker to listener helped the conversation?
Q3) A comforting message _______.
A)should help someone feel better about themselves and their behavior
B)indicates that you think the person is right
C)is not appropriate after a show of negative feelings
D)includes a statement that describes your feelings
Q4) Attending is our favored and usually unconscious approach to listening.
A)True
B)False
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Chapter 7: Interpersonal Relationships
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/43024
Sample Questions
Q1) According to your textbook,a platonic relationship is less intimate than a romantic relationship.
A)True
B)False
Q2) Linh is upset with her boyfriend,Aaron.Instead of telling Aaron why she is upset,Linh talks to her friends and her mother about her feelings.When Aaron asks what is wrong,Linh replies,"Nothing." What guideline about communicating in intimate relationships is Linh violating?
A)Be faithful to your partner.
B)Be responsive in meeting your partner's needs.
C)Be dependable.
D)Be transparent.
Q3) One of the signs that we recognize we are dissatisfied with a relationship is when _______.
A)one person begins to lose interest in the opinions and feelings of the other
B)formerly open subjects are now off-limits
C)we begin to think in terms of "I" instead of "we"
D)all of the above
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Chapter 8: Interpersonal Communication
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/43025
Sample Questions
Q1) Describing feelings involves _______.
A)naming the emotion you are feeling
B)naming the emotion another person is feeling
C)paraphrasing another person's verbal communication
D)evaluating another person's behavior
Q2) What should you do to offer constructive criticism?
A)State your critique and realize that it's up to the listener to understand that it's constructive.
B)Explain to the listener that even if s/he doesn't want criticism,s/he needs it.
C)Preface the criticism with an affirming statement.
D)Always give advice.
Q3) Compromise is always the best strategy because everyone gets at least some of what they want.
A)True
B)False
Q4) Conflict can and should be avoided.
A)True
B)False
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Chapter 9: Communicating in Groups
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48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/43026
Sample Questions
Q1) Identify and explain the major stages of group development and identify what stage this class is in right now.Justify and explain your answer using examples
Q2) During this stage of group development,members assign meaning to what they have done.
A)norming
B)storming
C)adjourning
D)performing
Q3) Norms that evolve informally are different than formal norms because informal norms _______.
A)are easier to enforce
B)evolve during the beginning stages of a group's formation
C)may never actually be discussed by the group
D)include ground rules
Q4) Virtual groups should communicate how they feel to close the gap created by a virtual work environment.
A)True
B)False
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Chapter 10: Group Leadership and Problem Solving
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/43027
Sample Questions
Q1) Statements such as "I've heard five comments in favor of this proposal and three against.Are we ready to take a vote?" are made to _______.
A)monitor conflicts
B)implement the group's decision rules
C)verify the agenda
D)stay on schedule
Q2) The set of roles that are taken up by group members to provide logistical support,keep the group focused,and record the group's accomplishments are known as _______.
A)task roles
B)maintenance roles
C)procedural roles
D)shared roles
Q3) The only person who needs to prepare for a meeting is the group leader.
A)True
B)False
Q4) A sorority house's roof needs repaired,and the sorority members must find a way to fix it.Identify each of the problem-solving steps your book lists and suggest an example of something the sorority members could do in each step to solve this problem.
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Chapter 11: Topic Selection and Development
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/43028
Sample Questions
Q1) Expert opinions are considered trustworthy and can be used to take the place of facts.
A)True
B)False
Q2) When preparing the notes for your speech,you should _______.
A)write down your speech word for word in case you lose your place
B)prepare note cards that include your quotes and sources
C)memorize your speech and not use any notes at all
D)write as small as possible in order to fit all the information on one note card
Q3) One likely way to get information about a prospective audience is _______.
A)through a comprehensive examination
B)through a chairperson or group contact
C)by stereotyping
D)by asking someone else
Q4) Plagiarism is _______.
A)the use of especially lengthy quotations
B)the overuse of source material
C)the undocumented use of a direct quotation
D)inaccurately paraphrasing a source
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Chapter 12: Organizing Your Speech
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/43029
Sample Questions
Q1) The best speeches are delivered using a full manuscript of the speech.
A)True
B)False
Q2) Your speech outline should _______.
A)be a word-for-word manuscript of your speech
B)be no more than half of the total number of words you expect to say
C)be no more than a third of the total number of words you expect to say
D)be no more than one page
Q3) Which of the following is NOT a method of organizing the main points of a speech?
A)topic order
B)alphabetical order
C)time order
D)logical reasons order
Q4) Which of the following statements accurately describe an effective speech outline?
A)It should list all parts of the speech in full sentences.
B)It should not include subpoints.
C)It should use a consistent pattern of numbering,lettering,and indentation.
D)It doesn't matter what form it is in as long as the speaker can understand it.
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Page 14
Chapter 13: Presentational Aids
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29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/43030
Sample Questions
Q1) Using a presentational aid will help make your information clearer to your audience.
A)True
B)False
Q2) Whiteboard and chalkboards are unique from the other performance aids discussed in the chapter because _______.
A)you can write on them while you are showing them
B)you can make them during the speech
C)you don't need to talk about them
D)they are three-dimensional
Q3) The number of presentational aids used should be limited because _______.
A)visual aids are likely to be remembered
B)some visual aids are difficult to see
C)you may be speaking in an environment that is not equipped for certain types
D)you want the focus to be on you,the speaker
Q4) When designing a PowerPoint presentation you should _______.
A)use a font that is easy to read
B)include as much text as possible
C)avoid using pictures
D)all of the above
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Chapter 14: Language
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26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/43031
Sample Questions
Q1) Saying "A doctor puts in long,hard years to earn his degree" _______.
A)is an example of marking
B)is an example of generic language
C)would be using appropriate language
D)is an example of good audience adaptation
Q2) Which of these statements is an example of using inclusive language?
A)"That's one small step for man,one giant leap for mankind."
B)"We hold these truths to be self-evident,that all men are created equal."
C)"Do you guys want to go to the store with me?"
D)"Each student should sign the honor pledge on his or her exam."
Q3) Jargon and slang are appropriate in most situations.
A)True
B)False
Q4) ______ refers to the confidence an audience places in the truthfulness of what a speaker says.
A)Relevance
B)Common ground
C)Credibility
D)Timeliness
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Chapter 15: Delivery
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31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/43032
Sample Questions
Q1) Common articulation problems include _______.
A)accenting the incorrect syllable
B)slurring sounds and adding a sound where there is none
C)transposing words
D)stuttering and lisping
Q2) _______ orientation,viewing speaking as an opportunity to engage in a conversation about something you care about,is an effective way to view public speaking.
A)Conversation
B)Communication
C)Performance
D)Interpersonal
E)Impromptu
Q3) Visualizing a successful speaking experience is not considered useful.
A)True
B)False
Q4) Speakers who slouch are considered to have poor _______.
A)poise
B)movement
C)posture
D)gestures
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Chapter 16: Informative Speaking
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/43033
Sample Questions
Q1) Repetition can help you improve your memory recall.
A)True
B)False
Q2) A speech that gives information about how to make gumbo may include a physical exhibition known as a _______.
A)demonstration
B)description
C)definition
D)report
Q3) "One of the ways of responding is with aversion-a feeling of dislike,a sort of running away from a person and avoiding him" is an example of a _______.
A)comparison and contrast
B)definition
C)contrast
D)description
Q4) Creativity is a gift that some people have and others don't.
A)True
B)False
Q5) What are four guidelines that should be followed to build creativity?
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Chapter 17: Persuasive Speaking
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/43034
Sample Questions
Q1) The peripheral route to processing is a detailed,critical analysis of an argument.
A)True
B)False
Q2) An audience that has a positive attitude toward your speech goal _______.
A)is inevitably not going to work for your speech
B)may require you to switch opinions and take the opposite side
C)should be asked to take action on the topic
D)will require you to provide information to aid in understanding
Q3) In a speech arguing that college tuition is far too expensive,you explain that there are high quality colleges in Canada that charge half the cost.This is an example of which kind of argument?
A)argument by analogy
B)arguing from causation
C)arguing by sign
D)none of the above
Q4) When you evoke positive emotions,your audience will more carefully consider your proposition and arguments.
A)True
B)False
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