Small Group Communication Exam Solutions
Course Introduction
Small Group Communication explores the theories, principles, and practices involved in communication within small groups. The course examines group dynamics, decision-making processes, leadership roles, conflict management, and problem-solving strategies. Through practical activities, students develop skills in effective participation, collaboration, and critical analysis of group interactions, preparing them to contribute positively in academic, professional, and social group settings.
Recommended Textbook
COMM 4th Edition by Rudolph F. Verderber
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17 Chapters
585 Verified Questions
585 Flashcards
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Chapter 1: Communication Perspectives
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47 Verified Questions
47 Flashcards
Source URL: https://quizplus.com/quiz/43207
Sample Questions
Q1) Communication is effective when it:
A)conforms to expectations.
B)achieves its goals.
C)increases apprehension.
D)emphasizes only the verbal cues.
Answer: B
Q2) Symmetrical feedback signals agreement about who is in control.
A)True
B)False
Answer: False
Q3) People who experience situational communication apprehension:
A)feel anxious in most speaking situations.
B)experience anxiety only when receiving immediate feedback on their communication.
C)experience a short-lived anxiety that occurs during specific encounters.
D)feel anxious about speaking only with a certain person or group of people.
Answer: C
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Chapter 2: Perception of Self and Others
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) When stimuli are organized by simplicity, _____.
A)the stimuli we attend to are interpreted as familiar patterns
B)the brain is involved in conscious processing
C)the brain is involved in filtering the messages
D)the stimuli we attend to are organized into a commonly recognized form
Answer: D
Q2) _____ is the inaccurate attempt to make several perceptions about another person agree with each other.
A)Forced consistency
B)Prejudice
C) Assumed similarity
D) Discrimination
Answer: A
Q3) Which of the following is true of making attributions?
A)Dispositional attribution improves the understanding between individuals.
B)Situational attribution increases animosity between individuals.
C)Making attributions decreases uncertainty between individuals.
D)Attributions are solely based on a person's physical appearance.
Answer: C
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Page 4
Chapter 3: Intercultural Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) In _________ cultures, men and women are expected to adhere to traditional gender roles and behaviors.
A)masculine
B)feminine
C)polychronic
D)monochronic
Answer: A
Q2) In _________, speakers use words to convey most of the meaning; verbal messages are direct, specific, and detaileD.
A)high-context cultures
B)low-context cultures
C)monochronic cultures
D)submissive cultures
Answer: B
Q3) Intercultural communication cannot occur within one's own culture.
A)True
B)False
Answer: False
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Chapter 4: Verbal Messages
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Sample Questions
Q1) _____ is the implicit additional meaning we associate with a wor d.
A)Implication
B)Denotation
C)Formation
D)Connotation
Q2) Explain the characteristics of language.
Q3) Thomas is a senior sales manager at Rue and West Bros., a furniture company.The company received a series of complaints regarding the last few batches of delivery.The CEO of Rue and West Bros.sent an e-mail to Thomas asking him to take care of the complaints immediately.In this scenario, which of the following replies would be considered an idiom?
A)I'll find the reason behind the latest complaints and inform you.
B)I'll look into the matter immediately.
C)The complaints will be taken care of soon.
D)I'll sort the complaints at the drop of a hat.
Q4) Each language is different from other languages in its fundamentals and purposes.
A)True
B)False
Q5) Explain and distinguish between semantic and pragmatic meanings of language.
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Chapter 5: Nonverbal Messages
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) _________ is how people look to others and is one of the first things others notice and judge.
A)Voice quality
B)Physical appearance
C)Mental appearance
D)Financial status
Q2) As a conveyor of emotions, which of the following is true of nonverbal messages?
A)They are the primary conveyor of emotions.
B)They are secondary to verbal messages.
C)They are always consistent with verbal messages.
D)They convey less than 50 percent of our emotional messages.
Q3) To improve the chances of successfully sending nonverbal messages, one should:
A)frequently check time so that they do not exceed the time limit.
B)minimize verbal communication as far as possible.
C)appear lively by fidgeting and pacing across a stage.
D)adapt nonverbal messages that would suit the situation.
Q4) Physical appearance does not communicate any nonverbal messages.
A)True
B)False
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Chapter 6: Listening
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Sample Questions
Q1) Which of the following is a characteristic of nonverbal feedback cues?
A)They finish a speaker's sentence.
B)They create an environment of anger and disgust.
C)They communicate listeners' attention and comprehension.
D)They are one of the methods of perception checking.
Q2) Alex is an attentive undergraduate student.In Mr.Grey's class, he gets restless because Mr.Grey usually talks about topics that are outside the scope of syllabus.Sometimes, he elaborates on topics that will not be asked in the exams.Given this information, Alex is a(n) _____.
A)time-oriented listener
B)action-oriented listener
C)content-oriented listener
D)people-oriented listener
Q3) Which of the following techniques will help listeners improve their attending skills?
A)Empathizing with the conditions of a speaker
B)Reducing potential distractions from the listening environment
C)Playing intense music to focus on a speech
D)Providing feedback cues when a speaker speaks
Q4) Briefly explain the five processes of active listening.
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Chapter 7: Interpersonal Relationships
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40 Flashcards
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Sample Questions
Q1) _____ are close, personal friends with whom one shares a high degree of interdependence, commitment, disclosure, understanding, affection, and trust.
A)Contacts
B)Strangers
C)Intimates
D)Acquaintances
Q2) Which of the following is a strategy to maintain a relationship?
A)One can adopt prosocial behaviors like observing ceremonial occasions.
B)One must pay very close attention to his or her partner's personal affairs.
C)One can start avoiding a partner when he or she is troubled with a partner's behavior.
D)One must ensure that both the partner's needs and desires are completely met.
Q3) Which of the following is true of hyperpersonal communication?
A)Online partners have no control over managing the self-image they convey to their partners.
B)It involves a great deal of nonverbal and contextual cues.
C)It is very similar to traditional face-to-face communication.
D)Online partners usually assume their partners to be similar to them.
Q4) Briefly explain the various types of relationships.
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Page 9
Chapter 8: Interpersonal Communication
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) Conflicts should be avoided in any relationship.
A)True
B)False
Q2) Smith keeps complaining that Amy, his roommate, is disorganized and leaves her belongings strewn across the room.One day, Amy finds a milk bottle on the floor and yells at Smith.In this scenario, Amy is using a(n) _____.
A)passive communication style
B)aggressive communication style
C)passive-aggressive communication style
D)assertive communication style
Q3) _________ is describing the specific positive behavior and its effect on others.
A)Praise
B)Flattery
C)Sycophancy
D)Fawn
Q4) Discuss the effects of disclosure and privacy on relationships.
Q5) Individuals involved in cyberbullying frequently adopt aggressive behaviors.
A)True
B)False
Q6) Discuss the five conflict management styles.
Page 10
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Chapter 9: Communicating in Groups
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Which of the following is an example of netiquette?
A)Being respectful
B)Rejecting the usage of emoticons
C)Typing elaborate messages
D)Checking e-mail during a meeting
Q2) Which of the following statements is true of accountability in healthy groups?
A)The penalty for violation of group norms is the same for all norms.
B)Upon violation of group norms, newcomers to a group are punished more severely than the veterans in the group.
C)Severity of penalty is determined by the number of times the group norms were violated.
D)Members with a higher status in the group can escape from the penalty of violation of group norms.
Q3) Explain the three kinds of group conflicts and ways to overcome them.
Q4) Which of the following statements is true of the size of a work group team?
A)The ideal size for a work group team is five to seven members.
B)The best size for a work group is twenty to fifty members.
C)As the size of a group increases, the discussion time decreases.
D)The size of a group is directly correlated to the breadth of knowledge of its members.
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Chapter 10: Group Leadership and Problem Solving
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Which of the following statements is true of evaluating group presentations?
A)The evaluation of the presentations depends on the way they are presented rather than the content.
B)The quality of the presentations depends on the overall group performance rather than individual performance.
C)The presentations are not affected by the poor performance of an individual group member.
D)The evaluation of the presentations should consist of both an individual and a group component.
Q2) William, the deputy manager at a bank, has called for a meeting to discuss the recent loss faced by the organization.In this scenario, which of the following should he do before the meeting?
A)He should prepare and distribute an agenda among the participants of the meeting.
B)He should decide the leadership role that he will play in the meeting.
C)He should send the minutes of the meeting to everyone in the group.
D)He should act as the gatekeeper.
Q3) Explain how group dynamics operates in a group.
Q4) Explain leadership.Discuss task leadership roles.
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Page 12
Chapter 11: Topic Selection and Development
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Sample Questions
Q1) Explain five primary research methods.
Q2) _________ is the study of the intended audience for a speech.
A)Language analysis
B)Audience analysis
C)Voice analysis
D)Audience collaboration
Q3) _________ is an uncritical, nonevaluative process of generating associated ideas.
A)Audience analysis
B)Brainstorming
C)Concept mapping
D)Audience adaptation
Q4) The difference between a topic and a subject is that:
A)a topic is a narrow concept, whereas a subject is a broad area of knowledge.
B)a topic is a type of speech, whereas a subject is the base of a speech.
C)a topic interests an audience, whereas a subject does not interest an audience.
D)a topic needs technical knowledge to understand, whereas a subject can be understood easily.
Q5) Discuss the methods that help in identifying a speech topic.
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Chapter 12: Organizing Your Speech
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) _________ are words, phrases, or sentences that show the relationship between or bridge two ideas.
A)Transitions
B)Jokes
C)Rhetorical questions
D)Clinchers
Q2) Identify and briefly explain the functions of a speech introduction.
Q3) The Chicago Manual of style is the standard bibliographic style format for all speeches.
A)True
B)False
Q4) _____ arranges the main points using some logical relationship among them.
A)Time order
B)Narrative order
C)Topical order
D)Logical reasons order
Q5) For speeches with a short source list, it is efficient to group sources by content category.
A)True
B)False
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Chapter 13: Presentational Aids
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Which of the following is true of line graphs?
A)They use horizontal or vertical bars to show relationship among variables.
B)They use slices or wedges to present information.
C)They represent changes in variables over time.
D)They overwhelm the verbal message of a speaker.
Q2) A recorded excerpt from a radio program is an example of an _________.
A)ergogenic aid
B)ergonomic aid
C)audio aid
D)actual object
Q3) A model is a graphic representation that distills a lot of information into an easily interpreted visual format.
A)True
B)False
Q4) While preparing presentational aids, fancy print styles can be used in slides for highlighting information.
A)True
B)False
Q5) Define audio aids and audio visual aids.
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Chapter 14: Language
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) _________ is the addition of sex, race, age, or other group designations to a description.
A)Irrelevant association
B)Marking
C)Verbal immediacy
D)Alliteration
Q2) John is a passionate sailor.When describing his experiences to someone, he says, "The ocean can be wild and temperamental.You have to treat her with respect, listen to her moods, and she will treat you fairly." In this scenario, John is using _____.
A)metaphor
B)personification
C)jargon
D)assonance
Q3) _________ refers to nonstandard vocabulary and nonstandard definitions assigned to words by a social group or co-culture.
A)Proximity
B)Verbal immediacy
C)Alliteration
D)Slang
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Page 16
Chapter 15: Delivery
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33 Verified Questions
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Sample Questions
Q1) The _____ is the surge of anxiety we feel as we begin delivering a speech.
A)anticipation phase
B)confrontation phase
C)adaptation phase
D)orientation phase
Q2) Evaluating speeches benefits the speaker but not the critic.
A)True
B)False
Q3) Which of the following statements is true of speaking notes?
A)They are word-for-word reproduction of the speech outline.
B)They are written in small letters so as to fit as much material on your note cards as possible.
C)They contain the fewest words possible.
D)They can be used in impromptu speeches.
Q4) When giving a public speech, a sense of confidence is communicated when the speaker:
A)maintains an upright stance and squared shoulders.
B)slouches his or her shoulders forward with hands in pocket.
C)sways from side to side.
D)scratches the nose, hand, or arm.
Page 17
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Chapter 16: Informative Speaking
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33 Flashcards
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Sample Questions
Q1) The quickest way to define something is by using _____.
A)classification
B)acronyms
C)synonyms
D)etymology
Q2) _________ information refers to the information that is new to audience members and piques interest.
A)Persuasive
B)Memorable
C)Intellectually stimulating
D)Relevant
Q3) A good narrative is characterized by:
A)the use of definitions rather than detailed descriptions.
B)the effective use of dialogue.
C)the extensive use of a third-person voice.
D)the effective use of demonstration.
Q4) Expository speeches allow a speaker to provide multiple perspectives on a specific issue.
A)True
B)False
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Chapter 17: Persuasive Speaking
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Sample Questions
Q1) _____ means articulating a position with the support of logos, ethos, and pathos.
A)Bargain
B)Argument
C)Quarrel
D)Justification
Q2) According to the elaboration likelihood model (ELM), which of the following is true of the central route?
A)People are more likely to change their minds when their decisions are based on central processing.
B)It integrates the rhetorical strategies of ethos and pathos.
C)It is impossible to use the central root after the peripheral route is triggered.
D)People process important information through the central route.
Q3) The most compelling persuasive messages appeal more to ethos and pathos than logos.
A)True
B)False
Q4) Explain the three-part model developed by Stephen Toulmin.
Q5) Discuss how negative emotions can be evoked to increase audience involvement.
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