

Small Group Communication Exam Review
Course Introduction
Small Group Communication explores the principles and dynamics of interaction within small groups, emphasizing the processes that influence decision-making, leadership, conflict resolution, and group development. Students will examine theories of group communication, analyze roles and norms, and develop practical skills to facilitate effective teamwork. The course incorporates experiential learning through participation in group projects, simulations, and case studies, aiming to enhance both verbal and nonverbal communication competencies in collaborative settings essential for academic, professional, and social success.
Recommended Textbook
Interpersonal Communication Relating to Others 8th Edition by Steven A. Beebe
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12 Chapters
601 Verified Questions
601 Flashcards
Source URL: https://quizplus.com/study-set/301

Page 2

Chapter 1: Introduction to Interpersonal Communication
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4985
Sample Questions
Q1) Discuss in which communication model the sources can be both sender and receiver.
Answer: The model of communication as transaction acknowledges that when we talk to another person face to face, we are constantly reacting to our partner's responses.Thus, all the components of the communication process in this model are simultaneous.
Q2) Which of the following models is considered by the authors to be the most realistic model of interpersonal communication?
A)communication as action
B)communication as interaction
C)communication as transaction
D)communication as contraction
Answer: C
Q3) Communication as ________ is the oldest and most simplistic of the models of human communication.
A)action
B)interaction
C)transaction
D)contraction
Answer: A
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Page 3

Chapter 2: Interpersonal Communication and Self
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51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/4986
Sample Questions
Q1) A learned predisposition to respond to a person, object, or idea in a favorable or unfavorable way is
A)an attitude.
B)a belief.
C)a value.
D)a motive.
Answer: A
Q2) Philosopher William James identified three components of the self: the material, the social, and the spiritual.The material self is based upon
A)all of the tangible things you own.
B)that part of you that interacts with others.
C)your internal thoughts and introspections about your values and moral standards.
D)your needs and desires.
Answer: A
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Chapter 3: Introduction to Interpersonal Communication
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51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/4987
Sample Questions
Q1) When we categorize individuals and attribute a set of qualities to them because of their membership in that category, what perceptual process are we using?
A)selective perception
B)patterning
C)standardizing
D)stereotyping
Answer: D
Q2) Rob met Frank in an online chat group for race car enthusiasts.Based on briefly looking over Frank's online profile, Rob decided that Frank is a typical show off, know-it-all race car owner.This tendency to stereotype someone based on the few cues online interactions provide is known as
A)social identity model of deindividuation effects (SIDE).
B)attribution theory.
C)impression formation theory.
D)implicit personality theory.
Answer: A
Q3) Explain how stereotypes can help us.
Answer: Stereotypes can help us make sense of the wide range of stimuli we encounter daily.
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Page 5

Chapter 4: Interpersonal Communication and Diversity: Adapting to Others
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4988
Sample Questions
Q1) Brenda is from the Netherlands and has made every attempt to "fit in" with her new American friends.While they may not be consciously aware of it, those friends have also been trying to adapt to Brenda's communication behaviors.This is illustrated in A)culture shock.
B)communication accommodation theory.
C)evolutionary psychology theory.
D)contact theory.
Q2) The general cultural perspective on such key issues as death, God, and the meaning of life that shapes how you perceive and respond to what happens to you is called a(n) A)prospectus.
B)ethnicity.
C)microculture.
D)worldview.
Q3) How are stereotyping and prejudice related? Name three ways they are perpetuated.
Q4) Define co-culture and give an example of a co-culture within the United States.
Q5) What are the main differences between a low-context and a high-context culture?
Page 6
Q6) How does social class affect communication? Give an example.
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Chapter 5: Listening and Responding Skills
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4989
Sample Questions
Q1) What is the main difference between a confirming and a disconfirming response to a message? Provide an example of each.
Q2) Which stage of the listening process is involved when you focus your eyes on your friend, nod your head, and say "uh huh" occasionally as he speaks?
A)selecting
B)remembering
C)attending
D)responding
Q3) As you listen to Dr.Hegel's lecture on barriers to effective listening, you begin to see how those barriers have operated in your conversations with your spouse.Which stage of the listening process is reflected in this realization?
A)attending
B)remembering
C)understanding
D)responding
Q4) How is emotional noise different from external noise? Provide an example of each.
Q5) What is the difference between hearing and listening?
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7

Chapter 6: Verbal Communication Skills
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4990
Sample Questions
Q1) Indexing your comments and remarks is a way to avoid which of the following word barriers?
A)words are arbitrary
B)allness
C)static evaluation
D)polarization
Q2) Dad says to Junior, "Hand me the screwdriver." Junior responds with, "Which kind, a flat- head or Phillips?" Which language barrier is Junior trying to overcome?
A)bypassing
B)polarization
C)allness
D)failure to be specific
Q3) Describe the difference(s)between assertive and aggressive communication and why one is preferable over the other.
Q4) Hernando has taken on a new case with a patrol officer, LaTonya.He is just meeting LaTonya and wants to get better acquainted.Help Hernando by giving him suggestions to start a successful conversation with LaTonya and to sustain it.
Q5) What is the essence of linguistic determinism?
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Chapter 7: Nonverbal Communication Skills
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4991
Sample Questions
Q1) Research suggests that women have greater variety in their emotional expressions and spend more time smiling than men.
A)True
B)False
Q2) Describe one way to improve your interpretation of someone else's nonverbal behavior to improve accuracy.
Q3) When trying to detect lying, it is more accurate to focus on a particular cue like eye contact than to try to look for clusters of cues.
A)True
B)False
Q4) Which function is involved when our eye contact reveals our emotions to others?
A)cognitive
B)monitoring
C)regulatory
D)expressive
Q5) The more at ease you are sharing silence in a relationship, the more comfortable you are together.
A)True
B)False
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Chapter 8: Conflict Management Skills
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4992
Sample Questions
Q1) Rob is extremely angry with Beth about something he heard she said about him to a mutual friend.When he approaches Beth, Rob is surprised when she starts talking about all the bad things Rob has done to her in the past.Beth is engaging in
A)gunny-sacking.
B)self-talk.
C)reflective memory.
D)information management.
Q2) Identify several strategies for seeking compliance in an interpersonal relationship.Choose three and describe three situations in which these would be effective.
Q3) Name, describe, and give an example of each of the three types of interpersonal conflict.
Q4) Interpersonal conflict includes four elements.What are they?
Q5) An avoidance conflict management style reflects low concern for the self but high concern for the other person.
A)True
B)False
Q6) Identify and briefly describe the five stages of the conflict process.
Q7) Name and define the five sources of power identified by French and Raven.
Page 10
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Chapter 9: Understanding Interpersonal Relationships
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4993
Sample Questions
Q1) Predicted outcome value theory claims that people are most attracted to A)relationships that potentially have greater rewards than costs.
B)relationships they believe are most likely to increase their self-concept.
C)people who they predict will like them.
D)relationships where intimacy is most likely.
Q2) Which of the following is most likely an example of a relationship of circumstance?
A)your lover
B)your friend
C)your physician
D)your classmate
Q3) In their relationship, neither Bette nor Sam wants to take control or make decisions.This type of relationship is known as a competitive symmetrical relationship.
A)True
B)False
Q4) A person is more likely to be attracted to a next-door neighbor than someone down the block.
A)True
B)False
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11

Chapter 10: Managing Relationship Challenges
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/4994
Sample Questions
Q1) When Emily and Larry start asking each other whether their relationship is working, and whether they should continue to see each other exclusively, they have entered the intrapsychic phase of the dissolution of their relationship.
A)True
B)False
Q2) Reproaches are usually indirect statements conveyed through hints or nonverbal messages.
A)True
B)False
Q3) Trouble has been brewing in the relationship between Shawn and Trevor for quite some time.One problem seems to go away and another one emerges.At some point, the couple decides they can't take it anymore and decide to break up.This kind of breakup is best identified as an example of A)unilateral dissolution.
B)incrementalism.
C)sudden death.
D)fading away.
Q4) Name and define the three paths by which relationships end.
Q5) Why do people lie to each other? Use examples to support your explanations.
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Chapter 11: Interpersonal Relationships: Friendship and Romance
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4995
Sample Questions
Q1) Miguel and Maria have been married for several years.Maria has been coming home from work and complaining bitterly about the new boss and all the changes that are going on.Miguel is getting a little tired of hearing her complaints but knows that Maria really needs to let off some steam.So instead of telling her to quit, he gives her a hug, asks her to sit down, and tell him all about it.Which strategy for escalating and maintaining a relationship is Miguel employing?
A)engaging in relationship talk
B)socially decentering and adopting an other-oriented perspective
C)seeking compliance
D)managing conflict cooperatively
Q2) Identify and briefly define the six types of love established by sociologist John Alan Lee that are found in both romantic and nonromantic relationships.
Q3) One large national survey found that the formation of interracial friendships in the United States is associated with participation in nonreligious civic groups, socializing with coworkers, social status, shared neighborhoods, and the diversity of the community.
A)True
B)False
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Page 13
Chapter 12: Interpersonal Relationships: Family and Workplace
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4996
Sample Questions
Q1) Single-parent families represent _______ of the families in the United States today.
A)20 percent
B)34 percent
C)41 percent
D)55 percent
Q2) Darlene and Bill have always been firm disciplinarians.Family has always come first in every decision.They expect their children to be well behaved and obey the rules.Their oldest boy is now 17 years old and is displaying some alarming behaviors.He is increasingly argumentative, refuses to do his chores, and consistently violates curfew.When grounded or punished with loss of privileges, he says he doesn't care.Use the circumplex model of family interaction to explain what you think is going on in this family and what might be done about it.
Q3) Explain leader-member exchange (LMX)theory.
Q4) Leader-member exchange theory suggests that relationships between supervisors and subordinates vary in type and quality, but are quite different from those outside work.
A)True
B)False

Page 14
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