Small Group Communication Exam Questions
Course Introduction
Small Group Communication explores the dynamics, processes, and skills involved in effective communication within small groups. The course examines theories and models of group interaction, decision-making, leadership, conflict resolution, and problem-solving. Students will participate in group projects and discussions to develop practical abilities in facilitating communication, managing group roles, and optimizing collaborative outcomes. Emphasis is placed on analyzing group behavior, understanding the impact of diverse perspectives, and applying ethical principles to real-world group settings.
Recommended Textbook
Interpersonal Communication 3rd Edition by Kory Floyd
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12 Chapters
568 Verified Questions
568 Flashcards
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Page 2
Chapter 1: About Communication
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Sample Questions
Q1) According to research, what is the most powerful predictor of happiness in life?
A)physical attractiveness
B)income
C)health
D)marital happiness
Answer: D
Q2) Communication context includes all of the following EXCEPT
A)the number of people who might overhear the conversation.
B)the emotional climate of the situation.
C)the connotation of the message.
D)the location in which communication occurs.
Answer: C
Q3) In the communication process, noise can be either physical or psychological.
A)True
B)False
Answer: True
Q4) Competent communication must be both effective and appropriate.
A)True
B)False
Answer: True
Page 3
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Chapter 2: Culture and Gender
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Sample Questions
Q1) According to the distinctions between men's and women's linguistic styles, men are more likely to
A)use modifiers to reflect the intensity of their statements.
B)talk in shorter phrases.
C)rely on the use of inclusive pronouns such as "we."
D)withhold opinions.
Answer: B
Q2) Among adults, which of the following is true about touch behavior?
A)Women touch men more than men touch women.
B)Opposite-sex touch is more common than same-sex touch.
C)In same-sex pairs, men touch each other just as much as women do.
D)None of these statements is true.
Answer: B
Q3) Which of the following statements is NOT true regarding feminine cultures?
A)Feminine cultures value nurturance.
B)Feminine cultures emphasize achievement.
C)Feminine cultures value quality of life.
D)Feminine cultures do not strongly differentiate between male and female roles.
Answer: B
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Page 4
Chapter 3: Communication and the Self
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Sample Questions
Q1) Self-concept is entirely subjective.
A)True
B)False
Answer: False
Q2) One of the ways we figure out who we are is by seeing who others think we are. The term for that process is
A)social comparison.
B)reflected appraisal.
C)personality.
D)evaluative assessment. Answer: B
Q3) Image management is a complex, collaborative process.
A)True
B)False
Answer: True
Q4) Self-fulfilling prophecies that we make for ourselves often affect the behavior of others.
A)True
B)False
Answer: True
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Chapter 4: Interpersonal Perception
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Sample Questions
Q1) Most people probably wouldn't admit that they stereotype others, but research shows that stereotyping is a fairly common pattern of perception-making. As you have learned in this chapter, there is nothing inherently negative about stereotypes, so why do you suppose stereotyping is so distasteful to people? If you were teaching a workshop about stereotyping to a group of college students, what would you most want them to know about it?
Q2) One of your hall-mates, Ling, is an exchange student from Taiwan. Ling never goes out with the other students, goes to bed at 9:30 every night, and studies quietly in her room most of the time. You assume that Ling behaves the way she does because she is Asian. Which of the following attribution errors might you have committed?
A)self-serving bias
B)fundamental attribution error
C)overattribution
D)all of these
Q3) Compare and contrast the fundamental attribution error and the self-serving bias as common attribution errors.
Q4) Egocentrism is a normal stage of human development.
A)True
B)False
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Chapter 5: Language
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Sample Questions
Q1) Which of the following statements about slang is FALSE?
A)Slang is closely related to jargon.
B)Slang can help people identify individuals that belong to their social network.
C)Slang is neither inherently good nor inherently bad.
D)Slang is an exception to the Sapir-Whorf hypothesis.
Q2) Which of the following is true about I-statements?
A)They ignore the problem.
B)They allow us to shift the blame.
C)They allow us to claim ownership of our thoughts and feelings.
D)They shift responsibility for one's own thoughts or feelings to the listener.
Q3) Regarding defamation, which of the following is true?
A)Slander concerns statements made either aloud or in print.
B)Whether or not a statement is true is only relevant to slander, not libel.
C)Libel is more common than slander in interpersonal interaction.
D)Libel involves only statements made in print.
Q4) Phonological rules deal with the correct pronunciation of words.
A)True
B)False
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Page 7
Chapter 6: Nonverbal Communication
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Sample Questions
Q1) When you see someone dressed in very tight, dark clothing with spiky hair and eyeliner, you infer that this person is into emo punk rock. Your impression is based on which set of cues?
A)demographic
B)sociocultural
C)socioeconomic
D)psychographic
Q2) People tend to be most attracted to others whose natural body odors are different from their own.
A)True
B)False
Q3) While talking to a friend at a party, you notice that your romantic partner has just arrived. Eager to greet your partner, you angle your posture away from your friend and toward your partner. That movement
A)is culturally insensitive, especially to members of high-contact cultures.
B)is a form of leave-taking behavior known as left-positioning.
C)incorrectly suggests to your friend that your partner is more important than he or she is.
D)All the answers are correct.
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Page 8
Chapter 7: Listening
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Sample Questions
Q1) Which of the following statements about credibility is FALSE?
A)Credibility is a measure of how reliable and trustworthy someone is.
B)Experience and expertise are the same thing.
C)Biases can affect a speaker's credibility.
D)Sometimes research is necessary to determine someone's credibility.
Q2) According to your textbook, people might interrupt for all of the following reasons EXCEPT
A)to qualify a speaker's concerns.
B)to take control of the conversation.
C)to express enthusiasm for what the speaker is saying.
D)to stop the speaker and ask for clarification.
Q3) In the HURIER model of effective listening, the "I" stands for what?
A)internal thoughts
B)interviewing
C)interpreting
D)intellect
Q4) How are men and women different in the information they attend to while listening?
Q5) Using concrete examples, compare and contrast hearing and listening.
Q6) What is information overload? Where does it come from and how can it be avoided?
Page 9
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Chapter 8: Emotion
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Sample Questions
Q1) Compare and contrast a) jealousy and envy; b) liking and love; and c) sadness and depression.
Q2) Using you-statements to describe your emotions is problematic because it
A)provides specific prescriptions for change.
B)fails to acknowledge the part you play in determining your feelings.
C)involves blaming yourself for your emotions.
D)doesn't allow you to separate emotions from actions.
Q3) Which of the following emotions has a neutral valence?
A)surprise
B)happiness
C)contentment
D)positivity
Q4) People who score highly on which personality trait are more likely than others to experience anger, guilt, anxiety, and depression?
A)extroversion
B)psychoticism
C)neuroticism
D)agreeableness
Q5) Identify and briefly define each of the five stages of grief.
Q6) Define and give examples of Ekman and Friesen's five display rules.
Page 10
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Chapter 9: Social and Personal Relationships
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Sample Questions
Q1) At which stage of relationship formation has a deep commitment formed and a strong sense exists that the relationship has its own identity?
A)bonding
B)integrating
C)intensifying
D)initiating
Q2) Pick a friend of yours with whom you've had a relationship for at least three months. Identify this friend and provide a brief description of your relationship. Next, evaluate your relationship in terms of social exchange theory. Make sure to include as many parts of the theory as you can.
Q3) Which theory predicts that the more we learn about someone, the more we like that person?
A)social exchange theory
B)uncertainty reduction theory
C)attraction theory
D)equity theory
Q4) Give brief examples of each of Knapp's five stages of relationship formation.
Q5) Compare and contrast the concepts of comparison level and comparison level for alternatives, using examples for each.
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Chapter 10: Family and Intimate Relationships
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Sample Questions
Q1) Think about your parents' relationship for a moment. Following Fitzpatrick's couple types, identify which marital schemata represents your parents' communication pattern. Give specific examples that illustrate and justify your classification.
Q2) Open relationships are observed between heterosexual, bisexual, and homosexual individuals alike.
A)True
B)False
Q3) Explain what it means that friendships are typically between peers, and give examples of friendships in which this is not true.
Q4) Work relationships usually involve both a task dimension and a social dimension. A)True
B)False
Q5) Identify and explain two reasons why it matters how partners negotiate the division of everyday tasks.
Q6) Identify and explain the primary exceptions to the expectations that marriage is exclusive and marriage is voluntary.
Q7) Compare and contrast family roles and family rituals, giving concrete examples of each.
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Chapter 11: Conflict and Power
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Sample Questions
Q1) Identify and briefly define each of Gottman's Four Horsemen of the Apocalypse.
Q2) Define and give examples of French and Raven's five forms of power.
Q3) The most distressed relationships are those with the most frequent conflict.
A)True
B)False
Q4) How do expectations of sex and gender contribute to conflict? Identify and discuss at least three ways that men and women tend to differ in their approach to conflict. What role does relationship type or satisfaction play in these differences? Finally, do you agree that popular culture exaggerates these tendencies? Why or why not? Make sure to justify your reasoning as fully as possible.
Q5) As an approach to structuring families and communities, patriarchy is virtually universal.
A)True
B)False
Q6) The disinhibition effect suggests that online conflicts are more likely to involve inequitable distributions of power than face-to-face conflicts.
A)True
B)False
Q7) Explain and provide a hypothetical example of the principle of least interest.
Page 13
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Chapter 12: Interpersonal Deception
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Sample Questions
Q1) When lying to a stranger, one will usually be more successful doing so in a face-to-face conversation than in an e-mail message.
A)True
B)False
Q2) Lying under oath is known as A)fraud.
B)perjury.
C)omission.
D)dissimulation.
Q3) One of the most common ways people discover they've been lied to is from third-party information.
A)True
B)False
Q4) In her diary study, communication scientist Sandra Metts found that almost half of people's deception attempts involved which form of deception?
A)falsification
B)hyperbole
C)omission
D)exaggeration
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