Relationships and Communication Review Questions
Course Introduction
This course explores the fundamental principles of effective communication and the dynamics of human relationships. Students will examine theories of interpersonal, group, and cross-cultural communication, developing practical skills to foster healthy relationships in personal, social, and professional contexts. Topics include active listening, conflict resolution, nonverbal communication, emotional intelligence, and the impact of technology on relationships. Through lectures, discussions, and interactive activities, learners will enhance their ability to build trust, navigate challenging conversations, and maintain meaningful connections in diverse settings.
Recommended Textbook
Floyd Interpersonal Communication 2nd Edition by Kory Floyd
Available Study Resources on Quizplus
12 Chapters
579 Verified Questions
579 Flashcards
Source URL: https://quizplus.com/study-set/1206
Page 2
Chapter 1: About Communication
Available Study Resources on Quizplus for this Chatper
51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/23878
Sample Questions
Q1) The ability to take another person's perspective, and to think and feel as that person does, is called what?
A) ethics
B) sympathy
C) empathy
D) self-awareness
Answer: C
Q2) According to the text, which of the following is NOT a necessary characteristic of interpersonal communication?
A) it defines relationships
B) it happens over time
C) it relates to intimate information
D) it occurs between people
Answer: C
Q3) Competent communication must be both effective and appropriate.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Culture and Gender
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/23879
Sample Questions
Q1) Research suggests that women are more likely than men to use self-references, such as "me" or "I".
A)True
B)False
Answer: False
Q2) Which of the following statements is not true regarding feminine cultures?
A) feminine cultures value nurturance
B) feminine cultures value achievement
C) feminine cultures value quality of life
D) feminine cultures do not strongly differentiate between male and female roles
Answer: B
Q3) Some researchers believe women and men grow up in different speech communities. According to that idea, men are taught to do _____and women are taught to do _____:
A) intimate talk; expressive talk
B) instrumental talk; expressive talk
C) social talk; personal talk
D) expressive talk; intimate talk
Answer: B
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Communication and the Self
Available Study Resources on Quizplus for this Chatper
51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/23880
Sample Questions
Q1) Schutz identified three fundamental interpersonal needs. This particular need is the most similar in meaning to fellowship face:
A) need for control
B) need for inclusion
C) need for affection
D) need for autonomy
Answer: B
Q2) Image management is a complex, collaborative process.
A)True
B)False
Answer: True
Q3) Groups such as Alcoholics Anonymous encourage people to share about problems they are facing. This type of disclosure is based theoretically on which of the following principles?
A) self-disclosure enhances relationships and trust
B) self-disclosure has a norm of reciprocity
C) self-disclosure brings about emotional release
D) self-disclosure can help others
Answer: D
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Interpersonal Perception
Available Study Resources on Quizplus for this Chatper
48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/23881
Sample Questions
Q1) Which of the following techniques can help in the perception-checking process?
A) generate a meaningful interpretation as quickly as possible
B) generate alternative perceptions
C) avoid considering the context
D) none of these
Q2) People "see" faces in all sorts of natural phenomena, including clouds, tree bark, and even rocks on Mars. That is an example of which perception-making process?
A) egocentrism
B) perceptual set
C) positivity bias
D) recency effect
Q3) If an attribution is internal then it must also be controllable.
A)True
B)False
Q4) What does the word prejudice literally mean? How are prejudices formed? Do you agree with the claim that prejudices are often the result of a misperception? Why or why not? How have you seen or experienced prejudice in your lifetime? What can be done to counteract or discourage people from engaging in the process of forming prejudices?
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Language
Available Study Resources on Quizplus for this Chatper
48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/23882
Sample Questions
Q1) To an American, the phrase, "How are you today?" sounds correct whereas the phrase "Today you are how?" sounds incorrect. The second phrase violates which rule of language?
A) phonological
B) syntactical
C) semantic
D) pragmatic
Q2) The word set has nearly 200 discrete meanings in the English language. Imprecise use of set illustrates which of the following statements about language?
A) Language is often confusing because of multiple connotations.
B) Language can be unclear because of multiple meanings for the same word.
C) Languages around the world do not have a clear definition of referents for words.
D) Language symbols are arbitrary and hard to define.
Q3) A structured system of symbols used for creating meaning is known as a(n):
A) alphabet
B) symbolic system
C) language
D) semantic triangle
To view all questions and flashcards with answers, click on the resource link above.
7
Chapter 6: Nonverbal Communication
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/23883
Sample Questions
Q1) When you see someone dressed in very tight, dark clothing with spiky hair and eyeliner, you infer that this person is into emo punk rock. Your impression is based on which set of cues?
A) demographic
B) sociocultural
C) socioeconomic
D) psychographic
Q2) People tend to be most attracted to others whose natural body odors are different from their own.
A)True
B)False
Q3) Most research strongly supports the common notion that beauty is in the eye of the beholder.
A)True
B)False
Q4) The face communicates more information than any other nonverbal channel.
A)True
B)False
Q5) Discuss at least two different ways that people use space to communicate relationship status.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Available
Chapter 7: Listening
Study Resources on Quizplus for this Chatper
47 Verified Questions
47 Flashcards
Source URL: https://quizplus.com/quiz/23884
Sample Questions
Q1) Which kind of listener (people-oriented, action-oriented, content-oriented, or time-oriented) are you? In your answer, explain what your listening style means and give examples from your own life that illustrate how that style fits you best. If you feel you are a blend of two styles, illustrate how.
Q2) Empathic listening means feeling sorry for someone else.
A)True
B)False
Q3) Define critical listening and note how it is similar to, and different than, informational listening.
Q4) Critical listening is more passive than informational listening.
A)True
B)False
Q5) The vividness effect is the tendency of dramatic, shocking events to distort our perceptions of reality.
A)True
B)False
Q6) Using concrete examples, compare and contrast hearing and listening.
Q7) How are men and women different in the information they attend to while listening?
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Social and Personal Relationships
Available Study Resources on Quizplus for this Chatper
48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/23885
Sample Questions
Q1) This display rule involves acting as though you're indifferent or emotionless when you are actually experiencing an emotion:
A) de-intensification
B) inhibition
C) simulation
D) masking
Q2) How are emotions and moods different?
A) Emotions are relatively enduring whereas moods are short lived.
B) Emotions have an identifiable cause whereas moods do not.
C) Emotions are specific feelings whereas moods are more general.
D) Emotions affect communication but moods do not.
Q3) Emotional skills training, or "sensitivity training" as it is sometimes called, helps people recognize, understand, and manage emotions in complex social environments like the workplace or the military. Imagine that you are asked to give one of these presentations to your coworkers. Create a short summary of how you would approach this topic and what you would include in your presentation. Using skills you've learned in this chapter, suggest at least two techniques each for helping people recognize, understand, and effectively manage their emotions in the workplace.
Q4) Explain and provide a concrete example of meta-emotion.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Family and Intimate Relationships
Available Study Resources on Quizplus for this Chatper
48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/23886
Sample Questions
Q1) According to the need to belong, we need relationships that are both emotionally close and interactive.
A)True
B)False
Q2) Which of the following reasons is most commonly cited for ending a friendship due to changes in life circumstances?
A) having a child
B) moving away
C) getting married
D) experiencing an illness in the family
Q3) Which type of sexual harassment includes requesting romantic or sexual favors in return for preferential treatment at work?
A) hostile work environment
B) sexual bargaining
C) quid pro quo
D) harassing requests
Q4) Work relationships usually involve both a task dimension and a social dimension.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Conflict and Power
Available Study Resources on Quizplus for this Chatper
49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/23887
Sample Questions
Q1) The experimenting stage of relationship development occurs when people meet and interact for the first time.
A)True
B)False
Q2) When Kim described how her weekend plans fell apart, Dean said, "Not everything goes the way you want; that's life." Bret said, "I'm sorry your plans fell through; you must be disappointed." The difference between Dean and Bret's messages is reflected in which of Gibb's message types?
A) control vs. problem orientation
B) neutrality vs. empathy
C) superiority vs. equality
D) strategy vs. spontaneity
Q3) Couples tend to progress through the stages of coming together in much the same way.
A)True
B)False
Q4) Define and give concrete examples of emotional commitment, social commitment, and legal commitment in an intimate relationship.
Q5) Give brief examples of each of Knapp's five stages of relationship termination.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Interpersonal Deception
Available Study Resources on Quizplus for this Chatper
49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/23888
Sample Questions
Q1) The topics that gay and lesbian couples experience conflict over tend to differ from the conflict topics of heterosexual couples.
A)True
B)False
Q2) Feminist scholars highlight the fact that, worldwide, women earn only about ______ as much as men for the same job as a blatant example of gender inequality.
A) 15%
B) 40%
C) 70%
D) 90%
Q3) How do expectations of sex and gender contribute to conflict? Identify and discuss at least three ways that men and women tend to differ in their approach to conflict. What role does relationship type or satisfaction play in these differences? Finally, do you agree that popular culture exaggerates these tendencies? Why or why not? Make sure to justify your reasoning as fully as possible.
Q4) Define and give examples of French and Raven's five forms of power.
Q5) Identify and discuss two cultural dimensions that influence how people manage conflict.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Emotion
Available Study Resources on Quizplus for this Chatper
40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/23889
Sample Questions
Q1) Deception done for the right reasons is not really deception.
A)True
B)False
Q2) When lying to a stranger, one will usually be more successful doing so in a face-to-face conversation than in an email message.
A)True
B)False
Q3) Explain the principle behind the motivation impairment effect. Provide a detailed example of motivation impairment.
Q4) Frank's grandfather loved to fish. Every time he came back from the lake, he described catching and releasing a bigger and bigger fish. We can infer from this story that Frank's grandfather likely engaged in:
A) commission
B) equivocation
C) falsification
D) exaggeration
Q5) How do the principles of interpersonal deception theory factor into the process of deception?
To view all questions and flashcards with answers, click on the resource link above. Page 14