Relational Communication
Textbook Exam Questions
Course Introduction
Relational Communication explores the dynamic processes by which individuals initiate, develop, maintain, and sometimes dissolve interpersonal relationships. Emphasizing both verbal and nonverbal interactions, this course examines key concepts such as self-disclosure, conflict management, relational satisfaction, and power dynamics across a variety of contexts including friendships, family, romantic, and workplace relationships. Students engage with relevant theories and research to critically analyze the role of communication in shaping relational experiences, while also refining practical skills for enhancing relational competence in their personal and professional lives.
Recommended Textbook
Interpersonal Communication Relating to Others 6th Canadian Edition by Steven A. Beebe
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11 Chapters
1119 Verified Questions
1119 Flashcards
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Page 2
Chapter 1: Introduction to Interpersonal Communication
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) The message transfer model of communication portrays human communication as a
A) revolving process.
B) linear process.
C) circular process.
D) helical process.
Answer: B
Q2) Depression is the most commonly diagnosed mental illness.What percentage of the population is estimated to suffer from depression?
A) 20%
B) 15%
C) 5%
D) 40%
Answer: B
Q3) The person who decodes and tries to make sense out of a message is the A) receiver.
B) information source.
C) transmitter.
D) encoder.
Answer: A
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Chapter 2: Interpersonal Communication and Self
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) Which statement is NOT an accurate description of the concept of personality?
A) Your personality influences how you behave.
B) Your personality is influenced by genetics-traits you inherit from your ancestors.
C) Your personality is developed entirely by the time you are five.
D) Personality is a term that describes the way you react in situations.
Answer: C
Q2) support,warmth,intimacy
A)control
B)inclusion
C)attention
D)love
E)affection
Answer: E
Q3) Our hairstyles,clothing choices,and general way we look are all a part of our A) material self.
B) looking-glass self.
C) social self.
D) spiritual self.
Answer: A
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Page 4
Chapter 3: Interpersonal Communication and Perception
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Explain how impression formation theory,implicit personality theory,the use of constructs,and attribution theories are related.
Answer: * Impression formation theory,implicit personality theory,and the use of constructs are used to organize information about people.These three approaches to perception are used to describe,categorize,and evaluate the other person.
* Impression formation and implicit personality theory provide a more general understanding of a person,while the use of attribution theory and constructs help us generate more specific understandings that help to complete or round out our understanding of his or her personality.
* When people behave in ways that are consistent with our perceptions of their personality,we attribute their behaviour to internal or intentional forces.When people behave in ways that are contrary to our understanding of their personality,we tend to attribute their behaviour to external or unintentional forces.
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5
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) Which age group has greater difficulty interpreting the nonverbal messages of others?
A) children
B) teenagers
C) young adults
D) older adults
Q2) Social decentring is
A) an easy process.
B) harder when the difference between ourselves and the other person is greater.
C) based on how the other person responds.
D) part of the adaptation process.
Q3) Communication accommodation theory suggests that
A) we all adapt our behaviour to others' to some extent.
B) we do not adapt our behaviour to others'.
C) we cannot communicate without adapting our behaviour to others'.
D) we can only communicate by adapting our behaviour to others'.
Q4) Discuss the differences between those cultures that prefer individual achievement versus those that prefer group achievement.
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Q5) What are the barriers to intercultural communication and how can they affect communication?
Chapter 5: Listening and Responding Skills
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) When you refrain from evaluating your partner and focus on his or her behaviour,you are implementing which of the responding skills?
A) providing meaningful information
B) being descriptive
C) providing well-timed responses
D) avoiding unnecessary details
Q2) A supportive response
A) confirms the other person is important.
B) encourages another person to explore his or her feelings.
C) confirms another person's right to his or her feelings.
D) affirms another person's sense of judgment.
Q3) To overcome the listening barrier of external noise
A) become aware of the distraction and shift your attention.
B) eliminate the distraction.
C) use self-talk.
D) mentally summarize the message.
Q4) Give examples to explain which of the four listening styles are most like your own.
Q5) Explain the Stop,Look,and Listen model for improving listening comprehension.
Q6) What is involved in critical listening?
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Chapter 6: Verbal Communication Skills
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) The two levels on which language conveys meaning are
A) low-context and high-context.
B) denotative and connotative.
C) symbolically and thoughtfully.
D) confirming and disconfirming.
Q2) Explain the triangle of meaning.
Q3) "You never listen to my suggestions" is an example of which word barrier?
A) allness
B) lack of clarity
C) indexing
D) polarization
Q4) Which of the following words is most abstract?
A) celery
B) vegetable
C) edible vegetation
D) food
Q5) What are three benefits that can be derived from using non-sexist language?
Q6) Communication scholars suggest that words have power.What does this mean?
Q7) Rephrase the statement,"You are so irresponsible!" into a more supportive form,using an "I" statement.
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Chapter 7: Nonverbal Communication Skills
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125 Verified Questions
125 Flashcards
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Sample Questions
Q1) Intimate space is the area ranging from
A) 1.5 to 4 feet.
B) 0 to 1.5 feet.
C) 4 feet to 12 feet.
D) 12 feet and beyond.
Q2) We spend what percentage of our time in conversation looking at something other than the person's eyes?
A) 57%
B) 62%
C) 43%
D) 70%
Q3) The extent to which you like someone,the extent of one's status,and whether you are a man or a woman all determine
A) your responsiveness to others.
B) the expression in your voice.
C) the specific space that you choose.
D) your eye contact.
Q4) How does understanding the concepts of immediacy,arousal,and dominance help us understand how our nonverbal cues are interpreted?
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Chapter 8: Conflict Management Skills
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) Define interpersonal conflict and explain the interdependent nature of conflict.
Q2) Which of the following is NOT an example of interpersonal conflict?
A) a couple disagreeing about whether or not to get a dog
B) roommates arguing over whose turn it is to clean the bathroom
C) a driver who is angry at another driver who cut him off in traffic
D) a boss frustrated with an employee who takes too many sick days
Q3) Conflicts stemming from differences in ideas,definitions,perceptions,or goals are
A) mythical conflicts.
B) simple conflicts.
C) ego conflicts.
D) pseudo-conflicts.
Q4) Yakov wants to sit in his easy chair and listen to his music,loudly.Sven,his roommate,needs some quiet time to study for a major exam the next day.If Yakov listens to his music,Sven won't be able to study.What kind of conflict does this situation reflect?
A) simple conflict
B) pseudo-conflict
C) ego conflict
D) complex conflict
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Page 10
Chapter 9: Understanding Interpersonal Relationships
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) What is the difference between a relationship of circumstance and a relationship of choice?
Q2) The level of liking or positive feelings that motivate us to escalate a relationship is called
A) interpersonal intimacy.
B) predicted outcome value.
C) short-term initial attraction.
D) long-term maintenance attraction.
Q3) Which of the following is most likely an example of a relationship of circumstance?
A) lover
B) friend
C) physician
D) classmate
Q4) Having a(n)________ means interpersonal relationships are transactional.
A) ongoing connection
B) shared perception
C) relational expectation
D) interpersonal intimacy
Q5) Discuss social exchange theory as an economic model of relationships.
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Chapter 10: Managing Relationship Challenges
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) Which of the following is NOT a true statement about jealousy?
A) Jealousy manifests itself in our thoughts, feelings, and behaviours.
B) Jealousy causes us to question our partner's loyalty.
C) Jealousy is the reaction to the threat of losing a relationship.
D) Jealousy is a discontented feeling that arises from a desire for something belonging to someone else.
Q2) Studies show that almost _________ of college and university students surveyed feel they have been stalked.
A) 10%
B) 20%
C) 30%
D) 40%
Q3) In this stage of the ending of a relationship,one or both partners use a public story that they can share with others about what happened.
A) grave-dressing
B) social
C) intrapsychic
D) dyadic
Q4) List and briefly describe the elements of five typical types of accounts.
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Chapter 11: Interpersonal Relationships at Home and at Work
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86 Verified Questions
86 Flashcards
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Sample Questions
Q1) Which of the following is NOT a way that your parents have affected your interpersonal communication development?
A) through interaction
B) through instruction
C) through observation
D) through motivation
Q2) Older couples seem to function better when
A) there is more rigid structure and a lower level of cohesiveness.
B) there are high levels of both cohesiveness and adaptability
C) there are higher levels of adaptability and a lower level of cohesiveness.
D) there are lower levels of both rigidity and cohesiveness.
Q3) Define family according to the authors of your textbook.
Q4) Couples who have different perspectives on their roles in the relationship are known as
A) traditional couples.
B) mixed couples.
C) independent couples.
D) separate couples.
Q5) How do workplace friendships develop?
Page 13
Q6) What is the circumplex model of family interaction?
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Page 14