Relational Communication Exam Preparation Guide
Course Introduction
Relational Communication explores the dynamic processes through which individuals create, negotiate, and sustain relationships in various contexts, including friendships, romantic partnerships, families, and workplace interactions. The course delves into verbal and nonverbal communication patterns, conflict management, self-disclosure, and emotional expression, emphasizing how these elements influence relationship development, maintenance, and dissolution. Students will also analyze the impact of culture, technology, and identity on relational communication, gaining practical skills for enhancing interpersonal connections and resolving relational challenges effectively.
Recommended Textbook
Interpersonal Communication Relating to Others 8th Edition by Steven A. Beebe
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12 Chapters
601 Verified Questions
601 Flashcards
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Chapter 1: Introduction to Interpersonal Communication
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Receiving a tweet from a friend letting us know what he or she is doing at that moment gives us the feeling of being instantly connected to that person.This is known as social presence.
A)True
B)False
Answer: True
Q2) Which of the following statements describes noise?
A)the physical and psychological environment for communication
B)the filters through which messages pass
C)anything that interferes with the message being interpreted in the way it was intended D)the transmission of a thought or feeling
Answer: C
Q3) Interpersonal messages can be taken back and erased, like hitting the delete key on a computer.
A)True
B)False
Answer: False
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Chapter 2: Interpersonal Communication and Self
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) People who have a high sense of self-worth are more likely to be
A)comfortable having others observe them when they perform.
B)overly responsive to praise and compliments.
C)more sensitive to criticism and negative feedback from others.
D)more critical of others.
Answer: A
Q2) A strategy we use to help compare ourselves to others is called
A)self-efficacy.
B)life position.
C)social comparison.
D)reflective competition.
Answer: C
Q3) Describe a scenario where the self-fulfilling prophecy is being demonstrated.
Answer: Students will describe a scenario in which a person makes a prediction about future actions that is likely to come true because the person believes that it will come true.For example, if you think you will fail the math test because you're convinced that you're not good at math, then you likely will fail, because you must not only overcome your math deficiencies, but also your low expectations of yourself.
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Chapter 3: Introduction to Interpersonal Communication
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) Imposing consistency is an effective tactic for improving your perception skills.
A)True
B)False
Answer: False
Q2) When we look for nonverbal cues to help us understand how a person is feeling about something we did, we are engaging in
A)mindfulness.
B)indirect perception checking.
C)direct perception checking.
D)intuitive perception.
Answer: B
Q3) The three stages of the interpersonal perception process are: selecting, organizing, and integrating.
A)True
B)False
Answer: False
Q4) Explain how stereotypes can help us.
Answer: Stereotypes can help us make sense of the wide range of stimuli we encounter daily.
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Chapter 4: Interpersonal Communication and Diversity:
Adapting to Others
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Sample Questions
Q1) What is a culture called that relies heavily on nonverbal information to enhance message meanings not explicitly communicated through language?
A)low-context
B)heavy-context
C)high-context
D)cool-context
Q2) Gender is something that is primarily learned from and socially reinforced by others.
A)True
B)False
Q3) What skill is involved when you take into account the other person's thoughts, feelings, values, background, and overall perspective when communicating?
A)social decentering
B)perception checking
C)causal attribution
D)enculturation
Q4) Define the contact hypothesis and provide an example to illustrate the hypothesis.
Q5) What are the main differences between a low-context and a high-context culture?
Page 6
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Chapter 5: Listening and Responding Skills
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Sample Questions
Q1) Sheppard is a very observant person, and when he sees Cybil with Mark, especially noticing Cybil and Mark holding hands and smiling at each other, he is certain that they are romantically involved.Sheppard's conclusion is more of an inference than a fact.
A)True
B)False
Q2) When Miguel, who is 14 years old and 50 inches tall, hears his mother say, "Hey Shortcakes, come here.I want to talk to you," he goes ballistic and refuses to listen.The barrier he raises is external noise.
A)True
B)False
Q3) Which of the following is true about speech rate versus thought rate?
A)Many people speak faster than we can think.
B)People generally think faster than a speaker can speak.
C)The average person speaks at a rate of 250 words per minute.
D)People tend to speak and think at about the same rate.
Q4) What is the difference between hearing and listening?
Q5) Kaitlyn is excited about her new job and is telling Kendra about it.How can Kendra respond to Kaitlyn in ways that confirm her?
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Chapter 6: Verbal Communication Skills
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Sample Questions
Q1) When general semanticists use the expression, "The map is not the territory," to which language barrier are they referring?
A)lack of precision
B)polarization
C)static evaluation
D)biased language
Q2) Paul, who is slightly mentally challenged, laughs right along with the people who call him "the tard" at work.According to the research of John Seiter and his colleagues,
A)as long as it's clear to everyone that "the tard" is a term of endearment, it probably won't affect how Paul is perceived by his coworkers.
B)Paul is more likely to be perceived more sociable by his peers for going along with this harmless and mostly affectionate nickname.
C)Paul is more likely to be perceived as less trustworthy than if he was referred to in more positive terms.
D)The people who use this nickname when referring to Paul are likely to lose their jobs if overheard by their boss.
Q3) What is the essence of linguistic determinism?
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Chapter 7: Nonverbal Communication Skills
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50 Flashcards
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Sample Questions
Q1) If you extend your hand to be shaken, only to have it kissed by your partner, you experience expectancy violation.
A)True
B)False
Q2) While a person's facial expression and vocal cues communicate a specific emotional response, his or her posture and gestures communicate the ________ of the emotion expressed.
A)reality
B)interpretation
C)intensity
D)specificity
Q3) Which function is involved when eye contact gives you information about another person's thought processes?
A)cognitive
B)monitoring
C)regulatory
D)expressive
Q4) Explain interactional synchrony and give an example.
Q5) Identify and explain two of the four stages of quasi-courtship behavior.
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Chapter 8: Conflict Management Skills
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Sample Questions
Q1) In what stage of the conflict process does self-talk about differences and growing dissatisfaction about the problem start to occur?
A)prior conditions
B)frustration awareness
C)active conflict
D)resolution
Q2) Alexandra demands that Robert begin to talk to her in a different way than is natural for him.He does not want to cause more friction between the two of them, so he changes the subject and asks her if she has finished her paper that is due Monday in their anthropology class.In this case, Robert has engages in which of the following?
A)gunny-sacking
B)accommodation
C)compromise
D)the demand-withdrawal pattern of conflict management
Q3) Before you bring your frustration to the attention of others, a conflict has already become an active, expressed struggle.
A)True
B)False
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Chapter 9: Understanding Interpersonal Relationships
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Sample Questions
Q1) Intelligence is a more important predictor of initial attraction in eventual romantic relationships than in friendships.
A)True
B)False
Q2) Liza and Charles have been friends for quite a while.They argue quite a bit about almost every decision that has to be made.If Liza wants to see a movie, Charles wants to go to dinner first.If Charles wants to stay home and watch TV, Liza always wants to do something else.Which of the following best characterizes the type of relationship they seem to have?
A)complementary
B)interdependent
C)competitive symmetrical
D)parallel
Q3) Name and describe the stages of relational escalation, identifying what happens during each stage, particularly the self-disclosures that occur at each stage.
Q4) How can the social exchange theory and relational dialectics theory be combined to predict the future of a relationship?
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Chapter 10: Managing Relationship Challenges
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Sample Questions
Q1) Responding with violence to a specific relational conflict or tension is what Michael Johnson refers to as intimate terrorism.
A)True
B)False
Q2) Henry always avoids talking about his past, in large part because he spent some time in prison.When his fiancée, Carla, finds out about it, she is horrified and calls him a liar.Carla is accusing Henry of deception by A)commission.
B)omission.
C)bald-face lie.
D)white lie.
Q3) One study suggests that people who are in long-distance relationships can maintain relationships similar to those between people who are geographically close, as long as they are able to get together at least
A)once a week.
B)once a month.
C)twice every three months.
D)every three months.
Q4) Why do people lie to each other? Use examples to support your explanations.
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Chapter 11: Interpersonal Relationships: Friendship and Romance
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50 Flashcards
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Sample Questions
Q1) Molly uses nonverbal cues, such as smiling and leaning toward Brutus whenever she sees him.She also uses verbal cues, such as saying his name, asking how he is doing, and so on.Molly is employing affinity-seeking strategies.
A)True
B)False
Q2) Describe the four factors that have been identified that specifically affect the development of intercultural friendships.
Q3) Alice and Alma are in their late 60s and have been friends for a number of years.They are more likely to enjoy relational satisfaction and experience less relational conflict.
A)True B)False
Q4) Compared to a ludus type of love, storge love usually develops over a longer period of time.
A)True B)False
Q5) Describe the five sometimes overlapping stages of childhood friendships.
Page 13
Q6) Define, explain, and give an example of relationship talk.
Q7) Define friendship and list at least six of the qualities of friendship.
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Chapter 12: Interpersonal Relationships: Family and Workplace
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Sample Questions
Q1) Rashid has regular meetings with his boss to inform him of productivity, quality control issues, and potential labor problems.In what kind of communication is Rashid engaging with his boss?
A)downward
B)upward
C)horizontal
D)outward
Q2) The Pelz effect research finds that subordinates
A)were more satisfied in their jobs when they felt their immediate supervisor had influence on decisions made at higher levels.
B)prefer supervisors who treat them as equals.
C)distrust supervisors who have personal relationships with other subordinates.
D)are more likely to follow the direction of a supervisor who leads by example rather than by edict.
Q3) Explain leader-member exchange (LMX)theory.
Q4) Sexual harassment that seeks to exchange sexual favors for something the employee wants is called creating a hostile environment.
A)True
B)False
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