Recruitment and Selection
Textbook Exam Questions
Course Introduction
This course explores the fundamental principles and contemporary practices involved in the recruitment and selection of employees within organizations. Students will examine the strategic role of effective staffing, including job analysis, employment law compliance, sourcing strategies, interviewing techniques, and assessment tools. Emphasis is placed on developing practical skills in writing job descriptions, evaluating candidates, conducting structured interviews, and making evidence-based selection decisions, ensuring the alignment of recruitment practices with organizational goals and workforce diversity initiatives.
Recommended Textbook
Human Resource Management
13th Edition by R. Wayne Dean Mondy
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14 Chapters
2100 Verified Questions
2100 Flashcards
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Chapter 1: Strategic Human Resource Management: an Overview
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Sample Questions
Q1) Wages, salaries, and commissions are most likely examples of ________.
A) direct financial compensation
B) indirect financial compensation
C) employment incentives
D) employment benefits
Answer: A
Q2) A firm that outsources only benefits administration to a third party is most likely using ________.
A) discrete services
B) multiprocess services
C) business process outsourcing
D) single service outsourcing
Answer: A
Q3) According to your textbook's author, there is ________ in the contemporary workplace.
A) no pattern for how human resource tasks are achieved
B) an emerging pattern for how human resource tasks are achieved
C) a stable pattern for how human resource tasks are achieved
D) a three-step pattern for how human resource tasks are achieved
Answer: A
Page 3
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Chapter 2: Business Ethics and Corporate Social Responsibility
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Q1) The Corporate and Auditing Accountability, Responsibility and Transparency Act is also known as the Sarbanes-Oxley Act.
A)True
B)False
Answer: True
Q2) Which 2003 Supreme Court case upheld Sarbanes-Oxley's whistleblower-protection rule?
A) Dothard v Rawlingson
B) Bechtel v Competitive Technologies Inc.
C) O'Connor v Consolidated Coin Caterers Corp.
D) Grutter v Bollinger
Answer: B
Q3) At Tyson Foods, Lily serves as the point person who guides everyone in the firm towards ethical actions. Lily most likely serves as the firm's ________.
A) chief financial officer
B) HR manager
C) ethics officer
D) safety officer
Answer: C
Page 4
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Chapter 3: Workforce Diversity, Equal Employment
Opportunity, and Affirmative Action
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Q1) What are the various components of a diverse workforce? What is diversity management? How can firms benefit from implementing diversity management programs?
Answer: Single parents, working mothers, dual-career families, older workers, disabled workers, immigrants, and workers of color are components that make up a diverse workforce. Diversity management is ensuring that factors are in place to provide for and encourage the continued development of a diverse workforce by melding these actual and perceived differences among workers to achieve maximum productivity. Promoting diversity can be a sound business strategy that leads to increased market share and a reputation as being a place people want to work.
Q2) Title VII of the Civil Rights Act applies to employers with ________ or more employees.
A) 15
B) 25
C) 50
D) 75
Answer: A
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Page 5
Chapter 4: Job Analysis, Strategic Planning, and Human Resource Planning
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Sample Questions
Q1) Human resource planning is a minor concern for most organizations especially during difficult economic periods.
A)True
B)False
Q2) AAA Services has developed and implemented an MSS system. Which of the following would LEAST likely be handled by the system?
A) arranging transfers
B) awarding pay increases
C) providing online courses
D) approving travel expenses
Q3) Using questionnaires is typically a quick, economical job-analysis method.
A)True
B)False
Q4) The job identification section of the job description includes the ________.
A) required skills of the job
B) size of company
C) reporting relationship
D) primary duties and tasks
Page 6
Q5) Identify and discuss zero-base forecasting and bottom-up forecasting.
Q6) What is talent management?
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Page 7
Chapter 5: Recruitment
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Q1) Tracking and recruiting former employees is more common now than it was in the past.
A)True
B)False
Q2) By using overtime, an employer avoids the costs and time associated with recruiting, selecting, and training employees.
A)True
B)False
Q3) Which recruitment method gives a company the opportunity to reflect its image by promoting its name and a specific cause?
A) open houses
B) event recruiting
C) virtual job fairs
D) internships
Q4) Why would a firm look to competitors for recruits? How do sites such as LinkedIn and Twitter assist firms with finding passive candidates at competing firms?
Q5) What are the advantages and disadvantages of using employee referrals for recruiting?
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Chapter 6: Selection
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Q1) Which Act limited the use of polygraph tests in the private sector?
A) Lie Detector Protection Act of 2001
B) Federal Polygraph Protection Act of 1999
C) Polygraph Confirmation Act of 1990
D) Employee Polygraph Protection Act of 1988
Q2) What type of interview is most likely being conducted when an interviewer says, "I think your answer is totally inadequate: it doesn't deal with my concerns at all, can't you do better than that?"
A) stress
B) board
C) group
D) behavioral
Q3) Which metric focuses on the percentage of applicants from a particular source that advance to the next stage of the selection process?
A) yield rate
B) turnover rate
C) acceptance rate
D) selection rate
Q4) How are companies using LinkedIn in their recruitment efforts?
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Chapter 7: Training and Development
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Q1) The main advantage of the vestibule system is that employees can focus on learning the skills needed for the job without the pressure of having to maintain a specific production level.
A)True
B)False
Q2) Learning organizations reward employees with enriching jobs, promotions, and compensation, and they typically attract high-quality workers who seek training and development programs.
A)True
B)False
Q3) Medco Pharmaceuticals uses a number of methods for accommodating differing styles to its workforce. Which of the following terms best describes Medco's training program?
A) blended training
B) combined training
C) traditional training
D) outsourced training
Q4) What is a career? What is career planning?
Q5) Compare and discuss the terms "job security" and "career security."
Q6) What is the purpose of a corporate university?
Page 10
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Chapter 8: Performance Management and Appraisal
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Q1) Which of the following is NOT a condition normally required to be a legally defensible performance appraisal system?
A) a system that prevents one manager from controlling a subordinate's career
B) the use of predetermined criteria that limit the manager's discretion
C) the absence of adverse impact on members of protected classes
D) a review of the appraisal by an EEOC representative
Q2) Which performance appraisal is highly defensible in court because it is based on actual observable job behaviors?
A) forced distribution
B) rating scales
C) forced choice
D) BARS
Q3) What performance criteria include a broad range of knowledge, skills, traits, and behaviors that are needed to perform a job successfully?
A) credibilities
B) competencies
C) accomplishments
D) future possibilities
Q4) What are the characteristics of an effective appraisal system?
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Chapter 9: Direct Financial Compensation
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Q1) Historically, some variation of which job evaluation plan has been the most popular option?
A) ranking
B) classification
C) factor comparison
D) point
Q2) Organizations that pay higher wages and salaries than competing firms are referred to as ________.
A) market rate leaders
B) going rate leaders
C) pay followers
D) pay leaders
Q3) What creates the basis for a simpler compensation system that de-emphasizes structure and places greater importance on flexible decision making?
A) job evaluation
B) broadbanding
C) gainsharing
D) clustering
Q4) What are the advantages and disadvantages of team-based pay?
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Chapter 10: Indirect Financial Compensation Benefits and Nonfinancial Compensation
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Q1) Workers' compensation insurance pays for medical expenses related to ________.
A) pre-existing conditions
B) pregnancy complications
C) off-duty accidents
D) job-related illnesses
Q2) Which of the following scenarios is most likely the result of the recent recession?
A) many baby boomers are using part-time work as a way to ease into retirement
B) many people are working part-time because they have not been able to find full-time jobs
C) part-time work is attractive to Millennials who are seeking a better work-life balance
D) part-time work is allowing educated professionals to address both job and personal needs
Q3) What led to the passage of ERISA? What impact has ERISA had on communicating benefits information with employees?
Q4) What is indirect financial compensation? What are the three types of indirect financial compensation provided by most employers? Give examples of each type to illustrate your answer.
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Chapter 11: A Safe and Healthy Work Environment
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Q1) What involves protecting employees from injuries caused by work-related accidents?
A) safety
B) health
C) wellness
D) morale
Q2) Which of the following workers most likely faces the greatest danger from workplace violence?
A) Terry, an administrative assistant at a law firm
B) Robert, a night-shift convenience store clerk
C) John, a foreman at a construction company
D) Holly, an inner-city high school teacher
Q3) If 10 employees were exposed to one hazard that the employer intentionally did not eliminate, what would be the maximum penalty?
A) $400,000
B) $500,000
C) $600,000
D) $700,000
Q4) Why are managers interested in corporate wellness programs that promote exercise and fitness?
Page 14
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Chapter 12: Labor Unions and Collective Bargaining
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Q1) During the first round of negotiations with Olsen Automotive, the machinists union demands that management raise the wages of all employees by 15%. The union does not expect management to agree to this demand initially. Which term best describes the demand made by the union?
A) beachhead
B) arbitrary
C) secondary
D) tactical
Q2) An authorization card indicates that an employee wants ________.
A) personal representation by a labor attorney
B) additional benefits included in a contract
C) exclusion from labor union bargaining terms
D) union representation in collective bargaining
Q3) The AFL-CIO's major activities include all of the following EXCEPT ________.
A) improving the image of organized labor
B) resolving disputes between local unions
C) engaging in collective bargaining
D) policing internal affairs of member unions
Q4) What is the status of labor unions in the U.S.?
Q5) In a brief essay, discuss the concepts of a bargaining unit and decertification.
Page 15
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Chapter 13: Internal Employee Relations
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Q1) Documenting disciplinary actions is essential to protecting a firm's interests.
A)True
B)False
Q2) What disciplinary action approach is intended to ensure that the minimum penalty appropriate to the offense is imposed?
A) hot stove approach
B) performance discipline method
C) progressive disciplinary action
D) disciplinary action without punishment
Q3) According to research, when two parties agree to participate in mediation, approximately ________ of the cases are settled.
A) 35%
B) 55%
C) 75%
D) 96%
Q4) Feedback is an important aspect of the disciplinary action process.
A)True
B)False
Q5) What are the common reasons that CEOs and other top executives are fired?
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Chapter 14: Global Human Resource Management
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Q1) The Foreign Corrupt Practices Act prohibits U.S. firms from ________.
A) bribing foreign officials
B) purchasing foreign firms
C) paying customs and tariffs
D) offshoring any technical jobs
Q2) According to international health and safety experts, what is one of the most important trends among successful MNCs?
A) using a single safety management system for all global operations
B) offering safety and health training through e-learning software
C) handling safety and health emergencies with virtual teams
D) using regionally-based safety and health procedures
Q3) Franchising would most likely be used to globalize by a ________.
A) fast food restaurant
B) commercial bank
C) health insurance firm
D) toy manufacturer
Q4) Licensing is typically used by manufacturing firms that want to globalize.
A)True
B)False
Q5) Discuss the role of strategic human resource management in global business.
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