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This course provides a comprehensive exploration of the strategies and processes involved in recruiting and selecting employees within organizations. Students will examine job analysis, sourcing candidates, selection methodologies, legal and ethical considerations, interviewing techniques, assessment tools, and decision-making practices. Emphasis is placed on developing practical skills for writing job descriptions, evaluating applicant pools, conducting effective interviews, and ensuring fair and equitable hiring practices. Through case studies and real-world scenarios, participants will learn to align recruitment and selection processes with organizational goals, workforce planning, and diversity initiatives.
Recommended Textbook
Managing Human Resources 6th canadian edition by Monica Belcourt
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16 Chapters
1643 Verified Questions
1643 Flashcards
Source URL: https://quizplus.com/study-set/1020 Page 2

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97 Verified Questions
97 Flashcards
Source URL: https://quizplus.com/quiz/20214
Sample Questions
Q1) Hiring someone outside the company to perform tasks that could be done internally is known as what?
A) outplacement
B) contracting
C) outsourcing
D) employee leasing
Answer: C
Q2) Which of the following is the most important outcome of such practices as job enrichment, promotions, coaching, feedback, and rewards?
A) increased ability of staff
B) increased motivation of staff
C) decreased turnover of staff
D) decreased absenteeism of staff
Answer: B
Q3) Employees with little education and outdated skills are referred to as ground workers.
A)True
B)False
Answer: True
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98 Verified Questions
98 Flashcards
Source URL: https://quizplus.com/quiz/20215
Sample Questions
Q1) Which of the following best describes the core values of a company?
A) They encompass the systematic monitoring of external opportunities.
B) They are the basic purpose of the organization.
C) They are the strong enduring beliefs and principles used by the company to make decisions.
D) They provide a perspective on where the company is headed.
Answer: C
Q2) HR planning is the process of setting major organizational objectives and developing comprehensive plans to achieve those objectives.
A)True
B)False
Answer: False
Q3) The mission statement of an organization is a description of the organization's vision and values.
A)True
B)False
Answer: False
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Page 4

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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/20216
Sample Questions
Q1) Targeted recruitment aimed primarily at correcting employment inequities is an example of a special measure designed to accelerate the entry and promotion of members of designated groups discriminated against in the past.
A)True
B)False
Answer: True
Q2) Employers are permitted to discriminate if there is a bona fide occupational qualification.
A)True
B)False
Answer: True
Q3) Firms under provincial jurisdiction with 100 or more employees, wishing to bid for goods and services contracts with the federal government valued at $200,000 or more, must implement an employment equity plan.
A)True
B)False
Answer: True
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/20217
Q1) The job characteristics model suggests that the motivated, satisfied, and productive employee is one who (1) experiences meaningful work; (2) experiences responsibility for work outcomes; and (3) has a knowledge of the results of his or her work activities.
A)True B)False
Q2) Which of the following is an example of an employee involvement group?
A) a group of employees who meets after work hours to discuss their interest in hiking and other outdoor activities
B) a group of employees who come together once a year to brainstorm new workflow ideas
C) a group of employees who meet weekly to brainstorm a sequel to a popular product line
D) a group of employees who are allowed to take specialized training courses in statistical analysis and cause-and-effect diagrams
Q3) Discuss the job characteristics that motivate employees.
Q4) Job sharing is effective for employees who desire to phase in to retirement. A)True B)False
Page 6
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/20218
Sample Questions
Q1) In identifying career opportunities and requirements within an organization, which of the following is the vital first step?
A) preparing a competency or job analysis
B) preparing performance appraisals of existing staff in those positions
C) ensuring the job progressions within the organization are clear
D) identifying career paths
Q2) What are the most frequent organizational accommodations made for dual-career couples?
A) flextime working schedules
B) parental leave policies
C) policies that allow work to be performed at home
D) day-care facilities
Q3) The various recruitment sources are pretty much the same with respect to job tenure and performance.
A)True
B)False
Q4) When unemployment levels are low, employers may need to use more sources of recruitment.
A)True B)False
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115 Verified Questions
115 Flashcards
Source URL: https://quizplus.com/quiz/20219
Sample Questions
Q1) Which of the following best describes drug testing in the selection process?
A) It is conducted in most Canadian workplaces.
B) It is illegal in Canada.
C) It is conducted more frequently in Canada than in the United States.
D) It is conducted by very few Canadian organizations.
Q2) It is much easier to measure what individuals can do than what they will do.
A)True
B)False
Q3) The "can do" factors of an applicant include which of the following?
A) knowledge, skills, and abilities
B) personality, values, and motivation
C) honesty and integrity
D) motivation
Q4) The federal government relies extensively on employment testing in the selection process.
A)True
B)False
Q5) Video interviews have the advantages of speed and cost-effectiveness.
A)True
B)False
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107 Verified Questions
107 Flashcards
Source URL: https://quizplus.com/quiz/20220
Sample Questions
Q1) Contrary to common thought, progressive organizations allow the supervisor to play a minor role in the new employee orientation process, since orientation is primarily the responsibility of the HR department.
A)True
B)False
Q2) Orientation is an ongoing process.
A)True
B)False
Q3) Orientation is the formal process of familiarizing new employees with the organization, their job, and their work unit.
A)True
B)False
Q4) Behaviour modelling is an approach that demonstrates desired behaviour and gives trainees the chance to practise and role-play those behaviours and receive feedback.
A)True
B)False
Q5) On-the-job training (OJT) has three drawbacks. Briefly discuss these and the possible solutions suggested by experts in the field.
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/20221
Sample Questions
Q1) Graphic rating scales include sets of statements between which the rater must choose, such as "works hard" vs. "works quickly."
A)True
B)False
Q2) Dividing the appraisal interview into two sessions, one for the performance review and the other for the employee's growth plans, is a good strategy to improve communication between the parties.
A)True
B)False
Q3) Suppose the performance evaluations that delivery drivers receive are partially influenced by the fact that some drivers operate in areas where there are major traffic problems while others operate in areas with few traffic problems. Which of the following would these performance evaluations suffer from?
A) criterion contamination
B) lack of relevance
C) lack of reliability
D) rater bias
Q4) What are the four basic considerations for establishing performance standards?
Q5) Why do employee appraisal programs sometimes fail?
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106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/20222
Q1) Organizations may dodge the comparable worth issue by using one job evaluation system for clerical jobs frequently held by women, and another system for other jobs.
A)True
B)False
Q2) A common way wage-rate compression occurs is when organizations grant pay adjustments to lower-rated jobs, but do not extend the adjustments up the hierarchy
A)True
B)False
Q3) Job evaluation is a non-systematic, qualitative process of determining the relative worth of jobs in order to establish a comparison with the prevailing market and regional value of a job within a job family.
A)True
B)False
Q4) Which three factors does the Hay profile method use for evaluating jobs?
A) knowledge, skill, and responsibility
B) responsibility, mental activity, and skill
C) responsibility, knowledge, and mental activity
D) knowledge, accountability, and mental activity
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/20223
Sample Questions
Q1) One clear trend in strategic compensation management is the growth of incentive programs for employees throughout the organization.
A)True
B)False
Q2) Discuss the problems identified with merit raises. As a manager, what would you do to ensure that merit raises fulfilled their intended value?
Q3) Stock options are rights attached to the achievement of specific organizational objectives.
A)True
B)False
Q4) Gainsharing plans are designed to improve productivity through more effective use of organizational resources.
A)True
B)False
Q5) Professional employees are difficult to develop incentive plans for only because their outputs are difficult to measure.
A)True
B)False
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/20224
Sample Questions
Q1) Benefit packages of any kind still help employers attract and retain quality employees.
A)True
B)False
Q2) Stella Vickram will receive a pension of $2,500 per month if she continues to work with ABC Media until she retires. She is now 45 years old. What type of plan is this?
A) a contributory plan
B) a noncontributory plan
C) a defined contribution plan
D) a defined benefit plan
Q3) Holiday pay, sick leave, and vacation pay are examples of which of the following?
A) payment for time not worked
B) benefits required by law
C) categories of health care benefits
D) unearned benefits
Q4) Only employees contribute to the Employment Insurance (EI) fund.
A)True
B)False
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98 Verified Questions
98 Flashcards
Source URL: https://quizplus.com/quiz/20225
Q1) Once informed by the employer of safety hazards or health regulations, it is the employee's responsibility to comply with occupational health and safety legislation.
A)True
B)False
Q2) A supervisor's primary obligation to employee safety is to communicate safety standards and train employees in safe practices.
A)True B)False
Q3) An employee's supervisor is the primary source of safety-related information.
A)True B)False
Q4) You have just been asked by your department manager to write a violence prevention policy for your department. What areas should be covered in the policy?
Q5) Video display terminals (VDTs) have become a major safety concern within the office environment.
A)True B)False
Q6) List and describe techniques for coping with stress.
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97 Verified Questions
97 Flashcards
Source URL: https://quizplus.com/quiz/20226
Q1) Employee rights issues frequently involve an employer's alleged invasion of an employee's right to privacy.
A)True
B)False
Q2) Tammy Faye, a university student, is doing research on cases decided by the Supreme Court on employee dismissals for threatening co-workers on the job. Which of the following regimes of employment law is Tammy doing research on?
A) criminal law
B) common law
C) statutory regulation
D) Supreme Court law
Q3) After repeated instances of poor work performance, Robert was given a written warning. In a typical progressive discipline program, what is the most likely next step?
A) suspension
B) formal discussions
C) a verbal warning
D) termination of services
Q4) What is progressive discipline? How does it differ from positive discipline?
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/20227
Sample Questions
Q1) Compulsory binding arbitration is often available in the public sector as an acceptable way to settle collective bargaining deadlocks.
A)True
B)False
Q2) The full-time professors at McMaster University are usually represented by a group of nonunionized faculty in wage negotiations with management. What is this group of faculty called?
A) a certified union
B) a craft union
C) an employee association
D) a negotiations association
Q3) Jason Thomas recently joined ABC Inc. as loader to work on the shipping wharf. He has been told that he must join the union as a condition of employment. Which of the following is this employment provision called?
A) a union shop
B) a bully provision
C) an agency shop
D) an unfair labour practice
Q4) What are the primary reasons for employee unionization?
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/20228
Sample Questions
Q1) Cultural environment includes all of the following components EXCEPT which one?
A) education/human capital
B) religious beliefs
C) corporate structure
D) values and ideologies
Q2) Some Japanese firms, such as Matsushita and NEC, tend to operate as domestic firms but see the whole world domestically-that is, as their market. What type of firms are these?
A) transnational firms
B) multinational firms
C) global firms
D) international firms
Q3) Which of the following is the key purpose of repatriation?
A) to train expatriates prior to their first international assignment
B) to help employees make the transition back home
C) to adapt leadership and decision-making styles to the host country
D) to reduce communication errors in foreign assignments
Q4) Employee benefits in Canada are among the highest in the world.
A)True
B)False

Page 17
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Available Study Resources on Quizplus for this Chatper
95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/20229
Q1) For investing in employee knowledge development, which of the following HR practices is NOT appropriate?
A) providing all employees opportunities to continuously learn
B) selecting the best and brightest candidates available
C) rewarding employees for the acquisition of new skills
D) evaluating employees based primarily on task performance
Q2) Which of the following is one of the best ways to help employees see the need for change?
A) show a gap between the present and future
B) promote roundtable discussions
C) communicate change through consultants
D) start progressive rumours
Q3) External fit occurs when all of the elements of the work system complement and reinforce one another.
A)True
B)False
Q4) Training in high-performance work systems focuses on arranging workflow and business processes.
A)True
B)False

Page 18
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