Recruitment and Selection Exam Solutions
Course Introduction
This course provides a comprehensive understanding of the theories, processes, and practical applications involved in recruitment and selection within organizations. Students will examine methods for identifying staffing needs, designing job descriptions, sourcing and attracting qualified candidates, and implementing fair and effective assessment and selection techniques. Emphasis is placed on the legal, ethical, and strategic considerations that guide recruitment practices, as well as the impact of technology and data analytics in modern hiring. Through case studies and hands-on simulations, students will develop the skills necessary to create and manage effective recruitment campaigns and select candidates who best fit organizational goals and culture.
Recommended Textbook
Managing Human Resources 8th canadian edition by Monica Belcourt
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Page 2
Chapter 1: The World of Human Resources Management
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97 Verified Questions
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Sample Questions
Q1) Due to increases in education,the gap between the educated and the non-educated is decreasing.
A)True
B)False
Answer: False
Q2) Employee leasing shifts administrative costs from the company to a professional employer organization.
A)True
B)False
Answer: True
Q3) Many Canadian firms are shifting some of their work and jobs to overseas locations.What is this business practice called?
A)nearshoring
B)offshoring
C)employee leasing
D)downsizing
Answer: B
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Page 3
Chapter 2: Strategy and Human Resources Planning
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Sample Questions
Q1) On the entrance to Mac Pencils' factory are the words "to provide the world with high-quality and dependable pencils." What is this an example of?
A)strategic vision
B)mission
C)core values
D)core resources
Answer: B
Q2) Which statement best describes the skills of core employees?
A)Their skills are not directly related to company strategy.
B)They have firm-specific skills directly related to company strategy.
C)They have skills that are valuable but not unique.
D)Their skills are available to all firms.
Answer: C
Q3) Markov analysis is a systematic monitoring of the major external forces influencing an organization.
A)True
B)False
Answer: False
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4
Chapter 3: Equity and Diversity in Human Resources Management
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Sample Questions
Q1) Proponents of diversity management contend that diversity-related initiatives can help Canada with enlarging its global markets.What is this argument an example of?
A)reverse discrimination
B)the business case
C)reasonable accommodation
D)employment equity
Answer: B
Q2) Managing diversity is primarily a moral issue.
A)True
B)False
Answer: False
Q3) Employers covered by the federal Employment Equity Act are required to consult with designated employees' representatives or,in a unionized setting,with bargaining agents.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Job Analysis and Work Design
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Sample Questions
Q1) Sally is interviewing an employee,asking him to describe his job,how it is performed,what work is done,and what tools and equipment are used.What style of job analysis is Sally performing?
A)the critical incidents style of job analysis
B)the task analysis style of job analysis
C)the PAQ style of job analysis
D)the occupation classification style of job analysis
Q2) The job characteristics model suggests that the motivated,satisfied,and productive employee is one who (1)experiences meaningful work; (2)experiences responsibility for work outcomes; and (3)has knowledge of the results of his or her work activities.
A)True
B)False
Q3) Job enrichment can improve employee performance in cases of dissatisfaction with pay and benefits.
A)True
B)False
Q4) Job enrichment incorporates the behavioural needs of employees into their jobs.
A)True
B)False
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Chapter 5: Expanding the Talent Pool: Recruitment and Careers
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Sample
Questions
Q1) Which of the following is NOT a service generally offered by public employment agencies?
A)compensation surveys
B)evaluation programs
C)employment testing
D)apprenticeship programs
Q2) Organizations tend to integrate their promotion-from-within policy and their employment equity programs.
A)True
B)False
Q3) An assessment centre is a place where people are evaluated.
A)True
B)False
Q4) Which of the following positions would most likely be filled by external candidates?
A)intermediate IT technicians
B)senior accounting clerks
C)supervisors
D)head coaches of professional sports teams
Q5) What are the advantages and disadvantages of internal recruitment?
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Chapter 6: Employee Selection
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101 Flashcards
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Sample Questions
Q1) What do we call the degree to which inferences drawn from interviews,test scores,and other selection procedures are supported by evidence (such as good job performance)?
A)predictability
B)validity
C)reliability
D)accuracy
Q2) Although widely used,employment interviews pose potential concerns about validity.
A)True
B)False
Q3) The "will do" factors of an applicant include which of the following?
A)knowledge and skills
B)cognitive abilities
C)aptitude
D)motivation and interests
Q4) Credit checks are the most common form of reference check.
A)True
B)False
Q5) Define the concepts of reliability and validity.
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Chapter 7: Training and Development
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Sample Questions
Q1) Behavioural and process skills needed for team training need to be acquired through participative exercises.
A)True
B)False
Q2) Trainee readiness refers to both maturity and experience factors in a trainee's background.
A)True
B)False
Q3) Organization analysis,task analysis,and person analysis are all part of which phase of the strategic and systemic approach?
A)the training and development phase
B)the needs assessment phase
C)the analysis phase
D)the evaluation phase
Q4) Which of the following best describes the strategic approach to training?
A)It is the most cost-effective approach.
B)It ensures that training investments have maximum impact on performance.
C)It is called development.
D)It includes the process of job analysis.
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Chapter 8: Performance Management
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Sample Questions
Q1) The similar-to-me error,like contrast,results in less-than-accurate performance ratings,but would not be considered discriminatory.
A)True B)False
Q2) A major drawback of the essay method is that composing an essay that attempts to cover all of an employee's essential characteristics is very time-consuming.
A)True B)False
Q3) The best evaluation method to use depends upon the purpose of the evaluation. A)True B)False
Q4) Contrast errors are most likely when raters are required to rank employees in order from the best to the poorest. A)True B)False
Q5) Explanation: Feedback is most useful when it is immediate and general in nature. A)True B)False
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Chapter 9: Managing Compensation
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Sample Questions
Q1) What do we call payment rates above the maximum of a pay range?
A)red circle rates
B)unfair pay rates
C)pay for talent
D)broadband rates
Q2) Granting wage increases solely on the basis of the CPI helps compress pay rates within a pay structure,thereby ensuring equity among those who receive the wage increase.
A)True
B)False
Q3) Vidya works at Paymore Shoes and is paid for time she works in the store.How would you classify Vidya?
A)a salaried employee
B)an hourly employee
C)an exploited employee
D)a white-collar employee
Q4) Equal pay for work of equal value involves providing equal pay to women when they perform work historically performed by men.
A)True
B)False
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Chapter 10: Pay for Performance: Incentive Rewards
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Sample Questions
Q1) Employees working under a standard hour plan are paid on the basis of a predetermined time allowed to finish the job.
A)True
B)False
Q2) ESOPs have been criticized because of potential inabilities to pay back the stock of employees when they retire.
A)True
B)False
Q3) What is the purpose of a profit-sharing plan?
A)to allow workers to contribute ideas and suggestions
B)to motivate a total commitment to the organization as a whole
C)to enable workers to share in labour cost savings
D)to instil commitment to the employee's immediate work group
Q4) Perquisites are special benefits given to executive employees.
A)True B)False
Q5) Lump-sum merit pay does not contribute to escalating base salary levels. A)True B)False
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Chapter 11: Employee Benefits
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Sample Questions
Q1) Employment insurance benefits are available for illness,injury,maternity,parental,and adoption leave.
A)True
B)False
Q2) Compare and contrast the risks to the employee in regard to defined-contribution and defined-benefit pension plans.
Q3) Explain the concept of family-friendly benefits.Name and discuss at least five of these benefits employers offer their employees.
Q4) In a defined-benefit plan,the retirement benefit is determined according to a predetermined formula.
A)True
B)False
Q5) Which of the following statements does NOT describe management concerns about benefits?
A)Management is concerned with promoting a shift in mindset from self-responsibility to entitlement.
B)Management is concerned with the escalating cost of health care benefits.
C)Management is concerned with tax consequences.
D)Management is concerned with union demands.
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Chapter 12: Promoting Safety and Health
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Sample Questions
Q1) What is the best method to capitalize on the benefits of video display terminals while safeguarding employee health?
A)placing the computer monitor to the side of the desk
B)placing the computer screen 10 to 25 cm (4 to 9 inches)below eye level
C)placing the computer screen 30 cm (12 inches)above eye level
D)adjusting the brightness and contrast controls on the screen to be as high as possible
Q2) Occupational health and safety are regulated solely by the federal government.
A)True
B)False
Q3) The members of the safety committee should investigate only accidents resulting in serious injuries.
A)True
B)False
Q4) An individual who suffers clinical depression after a serious accident is eligible for workers' compensation while receiving treatment for the accident.
A)True
B)False
Q5) Compare and contrast the two general types of stress.Include an example of each.
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Chapter 13: Employee Rights and Discipline
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Sample Questions
Q1) An employee's legal and moral rights to privacy are clear and well-defined.
A)True
B)False
Q2) Employees are rarely successful when they attempt to sue employees for wrongful dismissal.
A)True
B)False
Q3) In a typical progressive discipline program,what step immediately precedes the termination of the employee?
A)suspension
B)formal discussions
C)a "pre-warning"
D)a written warning
Q4) What is another term used to describe a body of decisions from court cases that has developed over time?
A)common law
B)court law
C)judicial law
D)statutory law
Q5) What are some of the pros and cons of "open-door" policies?
Page 15
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Chapter 14: The Dynamics of Labour Relations
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Sample Questions
Q1) Compulsory binding arbitration is often available in the public sector as an acceptable way to settle collective bargaining deadlocks.
A)True
B)False
Q2) The first step in organizing begins when employees and union officials meet to explore the possibility of unionization.
A)True
B)False
Q3) The first step in the labour relations process is a union organizing campaign.
A)True
B)False
Q4) Jason Thomas recently joined ABC Inc.to work on the shipping wharf as a loader.He has been told that he must join the union as a condition of employment.What is this employment provision called?
A)a union shop
B)a bully provision
C)an agency shop
D)an unfair labour practice
Q5) Briefly describe the six steps in the organizing process.
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Chapter 15: International Human Resources Management
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Sample Questions
Q1) What is a global compensation system?
A)a system where employees for a multinational firm in different countries are paid exactly the same
B)a system where host-country employees are paid similarly to employees in the home country
C)a system where expatriates are paid at the global rates for their services
D)a system where expatriates enjoy the balance-sheet approach to their pay
Q2) Canadian companies have been conducting business on an international basis longer than anyone else.
A)True
B)False
Q3) Heineken recently organized a group of individuals with specialized skills representing each major region within Europe.Which of the following is this group an example of?
A)a transfunctional team
B)a multinational team
C)a multicultural team
D)a transnational team
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