Recruitment and Selection
Exam Questions
Course Introduction
This course explores the theories, strategies, and best practices involved in recruiting and selecting employees in contemporary organizations. Students will examine the full recruitment lifecycle, including job analysis, creating effective job postings, sourcing candidates, screening and interviewing applicants, and evaluating selection methods. The course also covers the legal and ethical considerations inherent in hiring processes, the use of technology in recruitment, and ways to promote organizational diversity and inclusion through strategic hiring decisions. By the end of the course, students will be equipped with practical tools and frameworks to develop and implement effective recruitment and selection strategies in various organizational settings.
Recommended Textbook
Human Resource Management Functions 2nd Edition by Robert N. Lussier
Available Study Resources on Quizplus
16 Chapters
2390 Verified Questions
2390 Flashcards
Source URL: https://quizplus.com/study-set/1868 Page 2
Chapter 1: The New Human Resource Management Process
Available Study Resources on Quizplus for this Chatper
124 Verified Questions
124 Flashcards
Source URL: https://quizplus.com/quiz/37275
Sample Questions
Q1) As part of a team tasked with improving the efficiency of the manufacturing department,Alessandro is trying to evaluate the current situation,identify alternative methods,select a reasonable alternative method,and make a decision to implement a solution to the problem.Alessandro is using _______ skills to complete this task.
A)technical
B)human relations
C)conceptual and design
D)business
Answer: C
Q2) If we have highly satisfied employees,we will always have high productivity.
A)True
B)False
Answer: False
Q3) How can HR move from being a cost center to being a productivity center?
Answer: Their function,along with other managers in the organization,is to improve organization revenues and profits: to be a profit center. HR focuses on the productivity of the organization through a focus on effectiveness and efficiency.
To view all questions and flashcards with answers, click on the resource link above.
3
Chapter 2: Strategy-Driven Human Resource Management
Available Study Resources on Quizplus for this Chatper
174 Verified Questions
174 Flashcards
Source URL: https://quizplus.com/quiz/37276
Sample Questions
Q1) The degree to which jobs within a company are standardized is referred to as
A)centralization of jobs
B)job complexity
C)formalization
D)spatial differentiation
E)job differentiation
Answer: C
Q2) The vision statement of an organization provides a focus point for the future.
A)True
B)False
Answer: True
Q3) No organization has control over economic growth,inflation,interest rates,or foreign exchange rates.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: The Legal Environment and Diversity Management
Available Study Resources on Quizplus for this Chatper
152 Verified Questions
152 Flashcards
Source URL: https://quizplus.com/quiz/37277
Sample Questions
Q1) If the 4/5 rule is not satisfied in a disparate impact case,discrimination likely (but not necessarily) occurred.
A)True
B)False
Answer: True
Q2) The Equal Pay Act requires that women who do the same job as men receive the same pay.What are the exceptions allowed in this act?
Answer: Differences in seniority,merit,quantity or quality of work,or any factor other than sex such as shift differentials and training programs.
Q3) The ADA requires the employer to make _________ for employees with disabilities.
A)reasonable accommodations
B)justifications
C)excuses
D)medical evaluations
Answer: A
Q4) The OUCH test meets all requirements for a legal test.
A)True
B)False
Answer: False
Page 5
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: Matching Employees With Jobs
Available Study Resources on Quizplus for this Chatper
163 Verified Questions
163 Flashcards
Source URL: https://quizplus.com/quiz/37278
Sample Questions
Q1) The U.S.Department of Labor uses ______ to describe jobs.
A) CODAP
B) O*NET
C) Position Description questionnaires
D) GOV.JOB
E) The Hay System
Q2) List and discuss three of the four major approaches to job design.
Q3) What is another name of a job analysis method known as a work log?
A) Interview
B) Observation
C) Competency
D) Questionnaire
E) Diary
Q4) What is the difference between job enlargement and job enrichment?
Q5) Biological job design focuses on making the job simple and repetitive.
A)True
B)False
Q6) What are the major options for correcting a labor surplus? Discuss each one in some detail.
Q7) What is the difference between job sharing and work sharing?
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Recruiting Job Candidates
Available Study Resources on Quizplus for this Chatper
134 Verified Questions
134 Flashcards
Source URL: https://quizplus.com/quiz/37279
Sample Questions
Q1) When recruiting for short-term shortage situations,what type of internal or external source is most useful?
A)Employee referrals
B)Temporary agencies
C)Internet
D)Public agencies
E)Technological innovation is always better than short-term recruiting
Q2) What is a disadvantage of external recruiting?
A)An internal candidate may have better qualifications for the job opening
B)The pool of applicants will vary based on the size of the labor market
C)The pool of applicants is significantly smaller than in internal recruiting
D)The candidate may look good on paper but have no organizational experience
E)Success at one company doesn't necessarily mean success at another company
Q3) When the ________________ is high,you can get more than 1,000 applicants for any one job posting.
A)outside temperature
B)graduation rate
C)production rate
D)unemployment rate
Q4) Discuss the characteristics needed in a capable recruiter.
Page 7
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Selecting New Employees
Available Study Resources on Quizplus for this Chatper
144 Verified Questions
144 Flashcards
Source URL: https://quizplus.com/quiz/37280
Sample Questions
Q1) The probing question in an interview requires the job candidate to answer yes or no to a question.
A)True
B)False
Q2) What is an example of a test of general intelligence?
A)Arkin analytic exam
B)Cognitive ability test
C)Genetic test
D)Skills test
E)Integrity test
Q3) What do the Uniform Guidelines do in relation to employment testing?
Q4) Discuss several (at least three) of the types of written testing that are available in the selection process.
Q5) Haley requires all applicants take a paper-and-pencil test with logic and math problems on it.Haley is giving her applicants a(n) ________ test.
A)honesty
B)skills
C)personality and interest
D)cognitive ability
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Training, learning, Talent Management and Development
Available Study Resources on Quizplus for this Chatper
127 Verified Questions
127 Flashcards
Source URL: https://quizplus.com/quiz/37281
Sample Questions
Q1) After training,Kyle completed MC and essay questions that tested his knowledge of the content of the training.Kyle completed a _________ assessment of training.
A)reaction
B)learning
C)behavior
D)results
Q2) Jason is looking for a method of training his employees that will provide hands-on experience and allow for the instructor to customize the training to each employee's needs.Jason's best choice of training method would be ________ training.
A)on-the-job
B)classroom
C)distance
D)simulation
Q3) Effective orientation results in lower turnover rates.
A)True
B)False
Q4) Name and discuss each of the major theories on learning.Make sure to identify whether they are voluntary or not; direct or indirect.
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Performance Management and Appraisal
Available Study Resources on Quizplus for this Chatper
147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/37282
Sample Questions
Q1) Sean has two supervisors who both provide appraisals on Sean's performance.On a scale of 1-5,both supervisors gave Sean a 4.2.It is likely that Sean's performance appraisal is __________.
A)valid
B)reliable
C)specific
D)feasible
Q2) Which OUCH Test standard is generally the toughest for behavioral appraisal measures to meet?
A)Objective
B)Uniform in application
C)Consistent in effect
D)Has job relatedness
E)Behavioral measures easily meet all of the OUCH Test standards
Q3) ________ are a measure of the goals achieved through a work process.
A)Results
B)Behaviors
C)Products
D)Incentives
Q4) List and describe three distributional errors.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Rights and Employee Development
Available Study Resources on Quizplus for this Chatper
200 Verified Questions
200 Flashcards
Source URL: https://quizplus.com/quiz/37283
Sample Questions
Q1) Brianne asked her assistant,Austin,to send the minutes from the last meeting out to all the staff immediately.At the meeting the following day,Brianne's boss yelled at her for not getting the meeting minutes out before the meeting.Brianne is confused because she knew she told Austin to send them out.She storms back to her office and yells at Austin without waiting for an explanation.The discipline of Austin appears to violate the __________ rule for effective discipline.
A)clearly communicate the standards and code of conduct to all employees
B)discipline immediately,but stay calm and get all the necessary facts before you discipline
C)follow the standing plans yourself
D)take consistent,impartial action when the rules are broken
Q2) Develop a comprehensive "social media management" policy for an employer.Include guidelines and restrictions mentioned in the text.
Q3) All employer rights are limited except for employment-at-will.
A)True
B)False
Q4) Explain the different between coaching and counseling.
Q5) Identify the rights that management has in modern organizations.
Q6) List the examples of public policy exceptions to employment at will.
Page 11
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Employee and Labor Relations
Available Study Resources on Quizplus for this Chatper
208 Verified Questions
208 Flashcards
Source URL: https://quizplus.com/quiz/37284
Sample Questions
Q1) Who are the key organizations or persons protected with the Wagner Act,Taft-Hartley Act,and Landrum-Griffin Act?
Q2) A feeling of well-being and acceptance of your own place in the organization is:
A)Productivity
B)Enthusiasm
C)Job growth
D)Job satisfaction
E)Turnover rate
Q3) Wrongful discharge is also known as constructive discharge.
A)True
B)False
Q4) Grievance procedures help protect employees against ____________ decisions by management regarding discipline,discharge,promotions,or benefits.
A)arbitrary
B)any
C)contractual
D)labor
Q5) Briefly discuss the aspects of communications in business,including both the sending and receiving processes.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Compensation Management
Available Study Resources on Quizplus for this Chatper
158 Verified Questions
158 Flashcards
Source URL: https://quizplus.com/quiz/37285
Sample Questions
Q1) Double time,paid holidays or vacations,and differential weekend pay is not mandated by FLSA,but some employers provide it anyway,to foster job satisfaction and organizational commitment
A)True
B)False
Q2) Julianna is paid $60,000 a year as a computer programmer.She gets paid regardless of how many hours she works.Julianna's pay is considered _________.
A)benefits
B)wages
C)salary
D)incentives
Q3) Getting rid of some of the vertical hierarchy (reporting levels) in an organization is called:
A)Broadbanding
B)Delayering
C)Downsizing
D)Reinforcing
E)Reengineering
Q4) Briefly discuss the value of broadbanding to the organization.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Incentive Pay
Available Study Resources on Quizplus for this Chatper
140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/37286
Sample Questions
Q1) When individual contributions are difficult to identify,we should use ____________.
A)individual incentives
B)group incentives
C)pay secrecy
D)performance evaluations
Q2) When she is not working,Shelby trains to run marathons.She wishes she had more time to travel to various races but work keeps her busy.Kevin does not want time off work.He needs to earn as much overtime as possible to pay off his college loans.The company recently offered either a week's pay or a week off as the bonus to the salesperson who made the most sales.Both Shelby and Marcus worked hard to win.Which advantage of individual incentives does this illustrate?
A)easy to evaluate individual employees
B)ability to match rewards to employee desires
C)promotes the link between performance and results
D)may motivate less productive employees to work harder
Q3) Recognition is a highly motivational tool.
A)True
B)False
Q4) Briefly discuss the advantages and disadvantages of group incentive programs.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Employee Benefits
Available Study Resources on Quizplus for this Chatper
161 Verified Questions
161 Flashcards
Source URL: https://quizplus.com/quiz/37287
Sample Questions
Q1) Social security retirement was only designed to pay about ____ of pre-retirement income
A)30%
B)50%
C)10%
D)60%
Q2) During the last 80 years,congress added multiple mandatory employee benefits,causing the cost of providing benefits to A)decrease
B)stay the same
C)increase
D)adjust for inflation
Q3) Discuss the need for benefit plans to be communicated to employees
Q4) Social Security benefits are designed to replace 100 percent of an employee's preretirement income.
A)True
B)False
Q5) What is the difference between an HMO and a PPO?
Q6) What is the difference between defined benefits and defined contributions?
Q7) Why have benefits grown?
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Workplace Safety, Health, and Security
Available Study Resources on Quizplus for this Chatper
155 Verified Questions
155 Flashcards
Source URL: https://quizplus.com/quiz/37288
Sample Questions
Q1) Eating,sleeping,drinking,or using drugs are all methods used to _________ stress.
A)manage
B)escape
C)treat
D)report
Q2) Properly implemented preventative programs-including drug and alcohol testing-protect the business from liability.
A)True
B)False
Q3) Employers cannot refuse to be interviewed during an OSHA investigation.
A)True
B)False
Q4) Federal government contractors and subcontractors have to post all of the following requirements except:
A)The Genetic information Nondisclosure Act
B)Executive Order 11246
C)Davis Bacon Act
D)Vietnam Era Veteran's Readjustment Assistance Act
E)Executive Order 13201
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Organizational Ethics, sustainability and Social Responsibility
Available Study Resources on Quizplus for this Chatper
106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/37289
Sample Questions
Q1) ___________ is the personal duty to someone else for the effective use of resources to complete an assignment
A)Authority
B)Responsibility
C)Accountability
D)Ethics
Q2) One function of ethics is to guide interpersonal conduct.
A)True
B)False
Q3) Carl was dealing with a difficult employee problem.Doubting that he can remain objective in the situation,Carl asks Andrei to help him resolve the situation.It appears Carl is using the _________ ethical approach.
A)Golden Rule
B)four-way test
C)stakeholders' approach
D)discernment and advice
Q4) By claiming authority you also assume responsibility.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 16: Global Issues for Human Resource Managers
Available Study Resources on Quizplus for this Chatper
97 Verified Questions
97 Flashcards
Source URL: https://quizplus.com/quiz/37290
Sample Questions
Q1) What percentage of international assignments fail mainly due to the inability to adapt to cultural differences?
A)75%
B)50%
C)33%
D)10%
Q2) Acme Global employees take pride in working for such a great corporation.Most employees wear their Acme Global T-shirts even when they are not working.It appears the ________ dimension of cultural diversity is high at Acme Global.
A)societal collectivism
B)in-group collectivism
C)power distance
D)uncertainty avoidance
Q3) Which of the following is not one of the nine dimensions researched by GLOBE?
A)future orientation
B)personality
C)societal collectivism
D)uncertainty avoidance
Q4) Identify and discuss the reasons for increasing business globalization.
To view all questions and flashcards with answers, click on the resource link above. Page 18