Recruitment and Selection Exam Questions
Course Introduction
This course provides an in-depth examination of the principles and practices involved in recruiting and selecting employees within organizations. It covers methods for identifying staffing needs, sourcing and attracting candidates, evaluating applications, conducting interviews, and making informed hiring decisions. Emphasis is placed on legal and ethical considerations, diversity and inclusion, and effective use of assessment tools and selection strategies to ensure the best fit between candidates and organizational goals. Through case studies and practical exercises, students will gain the skills necessary to develop and implement successful recruitment and selection processes in various workplace settings.
Recommended Textbook
Human Resource Management 14th Edition by Dean Mondy
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14 Chapters
2100 Verified Questions
2100 Flashcards
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Page 2
Chapter 1: Human Resource Management: An Overview
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Employer branding is about pursuing an inclusive corporate culture in which newcomers feel welcome and everyone sees the value of his or her job.
A)True
B)False
Answer: False
Q2) Whirlpool Corporation has an agreement with IBM for the HR outsourcer to handle Whirlpool's workforce administration,compensation,recruitment,training,and performance reporting.This type of outsourcing is known as ________.
A) process control outsourcing
B) discrete services outsourcing
C) business process outsourcing
D) single task outsourcing
Answer: C
Q3) Career planning is a formal approach used by the organization to ensure that people with the proper qualifications and experiences are available when needed.
A)True
B)False
Answer: False
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3
Chapter 2: Business Ethics and Corporate Social Responsibility
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Sample Questions
Q1) The Supreme Court ruling in Bechtel v Competitive Technologies Inc.upheld which federal law?
A) McCarran-Ferguson Act
B) Sarbanes-Oxley Act
C) Davis-Bacon Act
D) Taft-Hartley Act
Answer: B
Q2) A recent survey of 358 compliance and ethical professionals revealed that ________.
A) nearly seventy-five percent of companies include ethical compliance as a basis of compensation
B) twenty-seven percent of companies penalize employees for practicing ethical behavior
C) about one company in six ties employee bonuses and incentives to ethical performance
D) None of the above
Answer: C
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Page 4
Chapter 3: Equal Employment Opportunity, Affirmative
Action, and Workforce Diversity
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) All of the following were changes that resulted from the ADAAA being enacted in 2008 EXCEPT ________.
A) expanding the definition of "disability"
B) eliminating the "substantially limited" requirement
C) minimizing protections for current illegal drug users
D) defining and expanding the term "major life activities"
Answer: C
Q2) According to ________,"Diversity is about our relatedness,our connectedness,our interactions,where the lines cross."
A) Barack Obama
B) Harris Sussman
C) R. Roosevelt Thomas, Jr.
D) Kathy Hannan
Answer: B
Q3) When individuals from two different cultures interact,there is a potential for sexual harassment problems.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Strategic Planning, Human Resource Planning, and Job Analysis
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Sample Questions
Q1) Job planning is the systematic process of determining the skills,duties,and knowledge required for performing jobs in an organization.
A)True
B)False
Q2) The ________ contains job descriptions for all U.S.workers in more than 800 occupations.
A) Standard Occupational Classification (SOC)
B) Occupational Position Paper (OPP)
C) Workplace Status Assessment (WSA)
D) Federal Employment Guide (FEG)
Q3) What primarily determines which type of organizational structure is best for a company?
A) age of the firm
B) needs of the firm
C) product or service
D) corporate competition
Q4) In a brief essay,explain the difference between job enrichment and job enlargement.
Q5) What is succession planning? How has succession planning changed in recent years?
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Chapter 5: Recruitment
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Sample Questions
Q1) What are Web sites that cater to a specific profession called?
A) niche sites
B) Weblogs
C) Web links
D) contract sites
Q2) The procedure for communicating to employees the fact that job openings exist is known as ________.
A) job bidding
B) skills inventory
C) job posting
D) job analysis
Q3) Heather is searching for a job as a software designer.She is currently reviewing available positions on Cisco's Web site to determine if any openings at the firm match her qualifications.Which of the following terms best describes the Web site that Heather is using to find a job?
A) human resources Web site
B) corporate career Web site
C) recruiting Web site
D) niche Web site
Q4) What is recruitment? How do labor market conditions affect recruitment?
Page 7
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Chapter 6: Selection
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Sample Questions
Q1) Situational interviews focus on how an individual handled job-related circumstances in the past.
A)True
B)False
Q2) Which of the following would LEAST likely appear as a preprinted statement on most job application forms?
A) statement that the applicant's former employers will not be contacted
B) statement that the applicant certifies everything on the form is true
C) statement that the company is an employment at will organization
D) statement that the applicant gives permission to have his or her references checked
Q3) VRA Technologies needs to hire a data entry specialist.As an HR manager at the firm,which of the following is your most important task when filling this position?
A) conducting multiple background checks
B) requiring a word processing test
C) checking medical histories
D) calling personal references
Q4) Why is employee selection important? How can applicant tracking systems improve the selection process?
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Chapter 7: Performance Management and Appraisal
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Sample Questions
Q1) Some companies use the forced distribution system because of its popularity among most managers and HR professionals.
A)True
B)False
Q2) Organizations that structure employees into self-directed teams are using peers to appraise performance less frequently because of time constraints.
A)True
B)False
Q3) Managers at A-1 Enterprises use the rating scales method to evaluate employee performance.Ratings are based on factors such as attitude,loyalty,and personality.What is the most likely problem with this type of performance appraisal system?
A) leniency
B) lack of objectivity
C) strictness
D) central tendency
Q4) Managing performance is extraneous to a manager's daily job duties.
A)True
B)False
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Chapter 8: Training and Development
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Sample Questions
Q1) What is the first step in the training and development process?
A) determine specific T&D needs
B) establish specific T&D objectives
C) select training methods
D) select appropriate media
Q2) The main advantage of the vestibule system is that employees can focus on learning the skills needed for the job without the pressure of having to maintain a specific production level.
A)True
B)False
Q3) A T&D method which permits a person to learn by copying or replicating behaviors of others to show managers how to handle various situations is called ________.
A) sensitivity training
B) role playing
C) behavior modeling
D) computer assisted instruction
Q4) Discuss the challenges associated with implementing training and development programs.
Q5) What is a career? What is career planning?
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Chapter 9: Direct Financial Compensation Core Compensation:
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Sample Questions
Q1) A senior statistician would probably be categorized as what type of employee under the Fair Labor Standards Act?
A) administrative
B) executive
C) professional
D) outside salesperson
Q2) A compensation plan that results in the distribution of a predetermined percentage of the firm's profits to employees is referred to as ________.
A) team sharing
B) piecework
C) profit sharing
D) broadbanding
Q3) Claudia works as a seamstress at a clothing company.She receives $10 for each pair of pants she sews.What type of pay plan is Claudia's employer most likely using?
A) variable pay
B) piecework
C) lump sum pay
D) skill-based pay
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Chapter 10: Indirect Financial Compensation Employee Benefits:
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Sample Questions
Q1) Company child care arrangements have been linked to reduced absenteeism and enhanced retention and recruiting.
A)True
B)False
Q2) Some companies choose to offer disability insurance in addition to the mandated workers' compensation insurance.
A)True
B)False
Q3) A cash balance plan is a hybrid retirement fund with elements of both defined benefit and defined contribution plans.
A)True
B)False
Q4) Which of the following jobs is most appropriate for telecommuting?
A) machine operator
B) college professor
C) computer programmer
D) sales representative
Q5) In a brief essay,discuss some of the reasons why companies choose to offer employee benefits.
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Chapter 11: Labor Unions and Collective Bargaining
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Sample Questions
Q1) In which section of the labor agreement would a checkoff of dues provision be included?
A) recognition
B) union security
C) employee security
D) management rights
Q2) Union salting is the process of unions inundating communities with organizers to boycott a particular business.
A)True
B)False
Q3) The amount of vacation an employee may take is usually stated in the ________ section of the labor agreement.
A) union security
B) compensation
C) employee security
D) recognition
Q4) What effect has the Taft-Hartley Act had on collective bargaining and labor negotiation?
Q5) What is the status of labor unions in the U.S.?
Q6) In a brief essay,discuss the concepts of a bargaining unit and decertification.
Page 13
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Chapter 12: Internal Employee Relations
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Sample Questions
Q1) What is an advantage of postexit questionnaires?
A) two-way communication
B) in-depth probing opportunities
C) employee feels free to respond openly
D) good rapport between employee and supervisor
Q2) Which of the following best supports a decision to use the progressive disciplinary action approach?
A) Major violations and terminations rarely occur at Parker.
B) Parker wants an informal procedure for disciplining employees.
C) Managers at Parker have been inconsistent with disciplining employees.
D) Chronic tardiness is the primary disciplinary issue among Parker employees.
Q3) Maria is chronically tardy to work.In response,Maria's manager has given Maria time off with pay to think about whether she wants to follow the rules and continue working for the company.Which disciplinary method is Maria's manager most likely using?
A) progressive disciplinary action
B) hot stove approach
C) disciplinary action without punishment
D) punitive disciplinary action
Q4) How do employers benefit from outplacement and offboarding?
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Chapter 13: Employee Safety, Health, and Wellness
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Sample Questions
Q1) What is the top leading cause of workplaces injuries and their associated costs?
A) overexertion
B) truck accidents
C) repetitive motion
D) struck against object
Q2) In regards to OSHA,health involves protecting employees from injuries caused by work-related accidents.
A)True
B)False
Q3) Why are U.S.-based global operations safer and healthier than host-country operations?
A) illiteracy
B) employers often fail to provide bilingual safety information
C) employees' views about safety vary from country to country
D) safety regulations vary from country to country, if they exist at all
Q4) What are the top two causes of death in the world?
A) obesity and heart disease
B) stroke and heart disease
C) arthritis and respiratory diseases
D) cancer and stroke
Page 15
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Chapter 14: Global Human Resource Management
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Sample Questions
Q1) Licensing entails selling abroad,either directly or indirectly,by retaining foreign agents and distributors.It is a way that many small businesses enter the global market.
A)True
B)False
Q2) What is a global corporation? Explain the staffing approach commonly used by global corporations.
Q3) With which staffing approach does each region develop a common set of employment practices?
A) ethnocentric
B) polycentric
C) geocentric
D) regiocentric
Q4) The communist system in China rewarded additional pay to hard workers,and modern global firms find that Chinese workers who are paid by the hour work extra hard.
A)True
B)False
Q5) What are expatriates? Why is compensating expatriates a challenge for global firms?
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