Recruitment and Selection
Exam Materials
Course Introduction
Recruitment and Selection explores the strategic and operational processes organizations use to attract, evaluate, and hire qualified employees. The course covers key topics such as job analysis, sourcing strategies, candidate assessment methods, legal considerations, diversity and inclusion in hiring, and the impact of technology on recruitment practices. Through a blend of theory and practical applications, students learn how to design effective recruitment campaigns, develop selection tools, and understand the ethical and legal dimensions of staffing decisions to maximize organizational effectiveness and foster a fair workplace.
Recommended Textbook
Managing Human Resources 6th canadian edition by Monica Belcourt
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16 Chapters
1643 Verified Questions
1643 Flashcards
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Page 2
Chapter 1: The World of Human Resources Management
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97 Verified Questions
97 Flashcards
Source URL: https://quizplus.com/quiz/20214
Sample Questions
Q1) To be successful, organizations should seek to align their processes with customer needs.
A)True
B)False
Answer: True
Q2) Why are managers most concerned that the expertise of employees will be rapidly drained from their companies?
A) because recruitment of lower-skilled immigrant workers is increasing
B) because large proportions of some workforces are nearing retirement
C) because generation nexus is thus far not demonstrating a dedication to training and education
D) because of the increase of uneducated women entering the workforce
Answer: B
Q3) Family-friendly companies may risk alienating those employees who cannot utilize benefits provided.
A)True
B)False
Answer: True
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Chapter 2: Strategy and Human Resources Planning
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) Attrition and early retirement are means for organizations to reduce excess labour.
A)True
B)False
Answer: True
Q2) Which of the following should you take into account when forecasting demand?
A) product/service demand
B) the number of part-time employees needed
C) unemployment rate
D) labour mobility
Answer: A
Q3) On the entrance to Mac Pencils' factory are the words "to provide the world with high-quality and dependable pencils." This is an example of which of the following?
A) mission
B) strategic vision
C) core values
D) strategic mission
Answer: A
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Page 4
Chapter 3: Equity and Diversity in Human Resources Management
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) The main cost of sexual harassment in the workplace is legal settlements
A)True
B)False
Answer: False
Q2) What are the six main steps to developing an employment equity program?
A) senior management commitment; data collection/analysis; establish a workplan; HR systems review; evaluation; monitoring
B) senior management commitment; HR systems review; data collection/analysis; establish a workplan; implementation; follow up
C) senior management commitment; data collection/analysis; establish a workplan; implementation; follow up; monitoring and evaluation
D) senior management commitment; data collection/analysis; employment systems review; workplan; implementation; follow-up with monitor and revision
Answer: D
Q3) Reasonable accommodation benefits all employees.
A)True
B)False
Answer: True
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Chapter 4: Job Analysis, Employee Involvement, and
Flexible Work Schedules
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Which of the following is an important limitation of relying on job descriptions?
A) They tend to narrow the scope of activities of the jobholder.
B) They may be misunderstood by the jobholder.
C) They may include illegal specifications.
D) They are associated with poor employee morale.
Q2) Job enrichment incorporates the behavioural needs of employees into their jobs.
A)True
B)False
Q3) Job design is concerned with changing, modifying, and enriching jobs in order to capture the talents of employees while improving performance.
A)True
B)False
Q4) Common methods of analyzing jobs include interviews, questionnaires, observation, and diaries.
A)True
B)False
Q5) What are the advantages and disadvantages of flextime or flexible working hours?
Page 6
Q6) Discuss the job characteristics that motivate employees.
Q7) What factors should be considered in designing a job?
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Chapter 5: Expanding the Talent Pool: Recruitment and Careers
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) In addition to the positive morale benefits, recruiting from within the organization also attempts to capitalize on HR and human capital investments.
A)True
B)False
Q2) There is a correlation between the accuracy and completeness of an advertisement, and recruitment success.
A)True
B)False
Q3) Which of the following occurs in a tight labour market?
A) Unemployment is high.
B) The numbers of job applicants and job openings are about equal.
C) Compensation rates decline.
D) The demand for labour exceeds the labour supply.
Q4) Advertisements can allow selectivity in attracting applicants.
A)True
B)False
Q5) Yield ratios should be calculated for each recruiting source.
A)True
B)False
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Chapter 6: Employee Selection
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) Behavioural description interviews appear to be more effective than situational interviews, especially for higher-level positions.
A)True
B)False
Q2) The "can do" factors of an applicant include which of the following?
A) knowledge, skills, and abilities
B) personality, values, and motivation
C) honesty and integrity
D) motivation
Q3) Person-organization fit has become more of a focus in firms that need teamwork and flexibility.
A)True
B)False
Q4) Which of the following refers to the degree to which selection procedures yield comparable data over a period of time?
A) consistency
B) reliability
C) validity
D) conformity
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Chapter 7: Training and Development
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) A combination of on-the-job training, seminars, and role-playing would be a good assortment of learning methods for which of the following groups of employees?
A) new employees at all levels
B) experienced front-line staff
C) managers
D) interns
Q2) Managers should focus considerable efforts on the training topic, rather than the individual learning needs of the trainee, to create an optimal training environment that is conducive to learning.
A)True
B)False
Q3) Classroom instruction is cost-effective because it allows the maximum number of trainees to be handled by the minimum number of instructors.
A)True
B)False
Q4) Internship programs benefit students, but rarely benefit employers.
A)True
B)False
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Chapter 8: Appraising and Improving Performance
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) Self-appraisals should be used primarily for developmental purposes.
A)True
B)False
Q2) Reliability refers to measures that are consistent across raters and over time.
A)True
B)False
Q3) Administrative purposes for performance appraisal include documenting personnel decisions and identifying individual training needs.
A)True
B)False
Q4) "Management-by-objectives" is one of the best performance appraisal approaches to use if a company's production system is surrounded by uncertainty and variability.
A)True
B)False
Q5) Why are appraisal interviews important? What are some guidelines for effectiveness?
Q6) Feedback is most useful when it is immediate and general in nature.
A)True
B)False
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Chapter 9: Managing Compensation
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) Pay equity is covered only under federal jurisdiction.
A)True
B)False
Q2) Which of the following clauses are found in some labour agreements that periodically adjust compensation rates to reflect increases in cost of living?
A) maintenance clauses
B) escalator clauses
C) roll-up clauses
D) guarantee clauses
Q3) Pay secrecy is still prevalent in organizations despite its negative effect on motivation and employee trust.
A)True
B)False
Q4) A wage curve represents the relationship between the relative worth of jobs and their wage rates.
A)True
B)False
Q5) Briefly discuss the provisions of the Employment Standards Acts pertaining to employee compensation.
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Chapter 10: Pay For Performance: Incentive Rewards
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Enterprise incentive plans allow all organizational members to participate in the plan's payout.
A)True
B)False
Q2) Which of the following is NOT a weakness of profit-sharing plans?
A) They cause intense competition at the individual employee level.
B) Profits shared may be affected by external economic factors.
C) The line of sight between reward and individual performance is weak.
D) The performance of other firms on the stock market may affect profits.
Q3) Which of the following is suggested by research?
A) Profit sharing accounts for the large increases in CEO pay.
B) Some increases in CEO pay reflect improved performance levels of their firms.
C) Annual bonuses contribute more than 50 percent of total CEO pay.
D) Team incentives encourage an individualistic spirit among employees.
Q4) Improshare plans promote interaction and support between management and employees.
A)True
B)False
Q5) Briefly discuss three individual incentive plans. (Students should discuss three of the four following plans.)
Page 12
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Chapter 11: Employee Benefits
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Which of the following is NOT a common reason why employees take early retirement?
A) health
B) personal finances
C) job satisfaction
D) executive perquisites
Q2) In Canada, the higher the household income, the lower the retirement age.
A)True
B)False
Q3) Once employees have two years of service, they are considered, in terms of their pension fund, fully vested and locked-in.
A)True
B)False
Q4) Canadian employees may retire at age 45 and begin drawing a reduced pension from CPP/QPP and other sources such as RRSPs.
A)True
B)False
Q5) Explain the concept of family-friendly benefits. Name and discuss at least five of these benefits employers offer their employees.
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Chapter 12: Safety and Health
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98 Flashcards
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Sample Questions
Q1) Samantha works as a secretary at Bingo Bank and spends a significant period of her work day in front of a computer. She is at risk of experiencing various problems associated with video display terminal use. Which of the following is Samantha NOT at risk of experiencing?
A) visual difficulty
B) muscle ache
C) job stress
D) disorientation
Q2) Wellness programs are particularly effective when organizations target their wellness initiatives at specific health risks such as high cholesterol or blood pressure counts.
A)True
B)False
Q3) Although there are over 70,000 chemicals used in the workplace, nearly all of these chemicals are safe and do not pose any concerns to workers.
A)True
B)False
Q4) Briefly describe the duties of employers, supervisors, and workers with respect to health and safety legislation.
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Chapter 13: Employee Rights and Discipline
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Sample Questions
Q1) Employee rights are granted to workers by the courts, legislatures, and/or employers.
A)True
B)False
Q2) Decision-making leave is typically paid leave, and eliminates the negative effects of loss of pay.
A)True
B)False
Q3) One of the goals of discipline is that it should be seen as training that moulds and strengthens the desirable conduct-or corrects undesirable conduct-and develops self-control.
A)True
B)False
Q4) A peer-review system, also called a "complaint committee" is composed only of people whose jobs are similar to the person appearing before the board.
A)True
B)False
Q5) What is progressive discipline? How does it differ from positive discipline?
Q6) What are some of the pros and cons of "open-door" policies?
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Chapter 14: The Dynamics of Labour Relations
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108 Flashcards
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Sample Questions
Q1) A boycott is a refusal to cross a union picket line.
A)True
B)False
Q2) Both employers and unions can be accused of an unfair labour practice.
A)True
B)False
Q3) The first step in organizing begins when employees and union officials meet to explore the possibility of unionization.
A)True
B)False
Q4) Labour relations boards are responsible for administering labour law.
A)True
B)False
Q5) Compulsory membership provisions and dues checkoff are forms of union security.
A)True
B)False
Q6) Canadian employers tend to be supportive of union organizing drives.
A)True
B)False
Q7) How do unions and management employ bargaining power in negotiations?
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Chapter 15: International Human Resources Management
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101 Flashcards
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Sample Questions
Q1) A multinational corporation is essentially a domestic firm that builds on its existing capabilities to penetrate overseas markets.
A)True
B)False
Q2) Global managers must be capable of managing highly decentralized organizations.
A)True
B)False
Q3) In using the balance-sheet approach to compensating expatriate managers, the term "incentive premiums" refers to which of the following concepts?
A) compensating the managers for separation from family and friends
B) offsetting the higher costs of overseas goods and services
C) paying essentially the same as home-country counterparts are paid in similar jobs
D) covering moving, storage, and educational expenses
Q4) Expatriates should not be expected to evaluate their own performance.
A)True
B)False
Q5) What are the primary differences among international, multinational, global, and transnational corporations?
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Chapter 16: Creating High Performance Work Systems
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Sample Questions
Q1) Timely and accurate communications are essential for high-performance work systems to succeed.
A)True
B)False
Q2) Training in high-performance work systems focuses on arranging workflow and business processes.
A)True
B)False
Q3) The philosophies, principles, and techniques that underlie high-performance work systems are also applicable to small and medium-sized organizations.
A)True
B)False
Q4) Because of its complexity, skill-based pay is seldom used in high-performance work systems.
A)True
B)False
Q5) High-performance work systems are relatively easy to copy by competitors.
A)True
B)False
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