Public Speaking and Presentation Skills
Exam Preparation Guide
Course Introduction
This course provides students with the foundational principles and practical techniques essential for effective public speaking and professional presentations. Emphasizing audience analysis, speech organization, and delivery methods, the course guides students through overcoming communication apprehension, crafting clear and persuasive messages, and utilizing visual aids. Through a combination of theory, peer feedback, and practice presentations, students develop confidence and competence in delivering messages with clarity, impact, and professionalism in a variety of academic, personal, and professional contexts.
Recommended Textbook
Communicating as Professionals 3rd Edition by Myra Gurney
Available Study Resources on Quizplus
13 Chapters
259 Verified Questions
259 Flashcards
Source URL: https://quizplus.com/study-set/229
Page 2
Chapter 1: Communication Theory and Professional Practice
Available Study Resources on Quizplus for this Chatper
19 Verified Questions
19 Flashcards
Source URL: https://quizplus.com/quiz/3478
Sample Questions
Q1) 'The sharing of meaning through information, ideas and feelings', as a definition of communication, implies that:
A) Feelings are more important than logical arguments.
B) information becomes distorted through prejudice.
C) each party contributes to meaning.
D) concepts or opinions must be ignored in the search for objectivity.
E) meanings negotiated must be checked with dictionary definitions.
Answer: C
Q2) According to the transmission model of communication:
A) choosing the medium of communication is as important as constructing the message.
B) the telephone is the worst medium of communication.
C) 'channel' means the same thing as 'medium'.
D) other examples of media are film and television programs.
E) the mobile phone is a channel, not a medium.
Answer: A
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Language and Communication Practice
Available Study Resources on Quizplus for this Chatper
20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/3479
Sample Questions
Q1) By 'rules of the language game', we mean which three of the following?
A) Using correct grammar in formal reports.
B) Understanding words used by people who lecture to us.
C) Being competent at word puzzles.
D) Having fun with word games.
E) Pronouncing words properly.
Answer: A,B,E
Q2) Textspeak:
A) is common in all forms of modern communication.
B) involves speaking like a textbook.
C) is an abbreviated form of language.
D) is another word for voice-recognition software.
E) involves any device or program that translates written words into speech.
Answer: C
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Non-Verbal Communication: Meanings Without Words
Available Study Resources on Quizplus for this Chatper
19 Verified Questions
19 Flashcards
Source URL: https://quizplus.com/quiz/3480
Sample Questions
Q1) When we are territorial, we are likely to:
A) be concerned with informal space.
B) stake out ownership over some area.
C) be concerned with interpersonal distance.
D) strive for cleanliness of public space.
E) jealously guard members of our family.
Answer: B
Q2) Mehrabian lists three dimensions of implicit non-verbal communication between people. These are:cues used to communicate pleasure-displeasure; cues used to communicate arousal-non-arousal;and cues used to communicate dominance or submissiveness. Which of the following statements matches each type of cue?
Answer: A. cues used to communicate dominance or submissiveness, B. cues used to communicate arousal-non-arousal, C. cues used to communicate pleasure-displeasure.
To view all questions and flashcards with answers, click on the resource link above.
5
Chapter 4: Intercultural Communication
Available Study Resources on Quizplus for this Chatper
20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/3481
Sample Questions
Q1) Hofstede's masculinity-femininity is:
A) a measure of maleness vs. femaleness in a culture.
B) a measure of how much having 'machismo' is valued.
C) a measure of how attractive the males vs. females are in a culture.
D) a measure of assertiveness and achievement as opposed to nurturance and social support in a culture.
E) a measure of the relative importance of masculine and feminine features within a culture.
Q2) According to Edward T.Hall, in order to respond appropriately, high-context cultures:
A) do not need to understand the message.
B) need to understand the message.
C) do not need to understand the context.
D) need to understand the context.
E) evaluate other cultures as backward or incompetent.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Mediated Communication
Available Study Resources on Quizplus for this Chatper
20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/3482
Sample Questions
Q1) Blended learning is:
A) A blend of traditional and computer-based teaching techniques and tools.
B) Another term for e-learning.
C) Classrooms where the students are from a blend of different ages and cultures.
D) An integrated set of computer-mediated activities.
E) A theory of learning whereby activities are blended with theory to ensure optimal student outcomes.
Q2) According to the text, what percentage of children across Western nations are said to have experienced cyber-bullying?
A) 5%
B) 15%
C) 25%
D) 35%
E) 50%
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Professional Communication Research
Available Study Resources on Quizplus for this Chatper
20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/3483
Sample Questions
Q1) The introduction to a research report should include:
A) the exact methods used in the report.
B) the conclusion.
C) the literature review.
D) the literature review and the methods.
E) the appendix.
Q2) A research abstract should:
A) be comprehensive.
B) summarise each section of the report.
C) summarise the argument of the report.
D) summarise the conclusion of the report.
E) sound impressive.
Q3) What possibility does the Method section give the reader?
A) The possibility to understand the context of the research.
B) The possibility to see the academic sources associated with the research.
C) The possibility to understand the topic in an in-depth manner.
D) The possibility to replicate the research.
E) The possibility to see how the results apply to current research.
To view all questions and flashcards with answers, click on the resource link above.
8
Chapter 7: Concepts and Applications in Interpersonal Communication
Available Study Resources on Quizplus for this Chatper
20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/3484
Sample Questions
Q1) Being assertive means:
A) getting what you want.
B) stating what you want.
C) not being straightforward.
D) listening to the other person.
E) being hostile.
Q2) Communication competence involves both:
A) knowledge and skills.
B) knowledge and application.
C) knowledge and performance.
D) knowledge and sensitivity.
E) knowledge and credibility
Q3) What percentage of messages is claimed to be ignored, misheard or forgotten?
A) 25%
B) 50%
C) 70%
D) 75%
E) 80%
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Communicating in Groups and Teams To
Achieve Professional Goals
Available Study Resources on Quizplus for this Chatper
20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/3485
Sample Questions
Q1) Which is not an effective criterion for decision-making?
A) Determining applicability
B) Determining practicality
C) Determining risk
D) Determining desirability
E) Determining complete unanimity
Q2) What defines a win-win approach in resolving conflict?
A) A continued personal focus on winning.
B) Allowing other parties to win at some things so you can win at what is most important.
C) Trying to resolve conflict by giving up what you want.
D) An approach of looking at conflict as an opportunity to find mutual gain.
E) A neutral approach to winning and losing, with no emotional content.
Q3) Which of the following would be best to recommend to a team who wanted to monitor their effectiveness?
A) Use detailed questionnaires or checklists.
B) Set new goals.
C) Conduct a problem-solving workshop.
D) Hold a party.
E) Attend a training seminar.
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Interviewing and Negotiating
Available Study Resources on Quizplus for this Chatper
20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/3486
Sample Questions
Q1) As an applicant, which of the following should you do in preparation for your interview?
A) Be prepared to show your critical powers and independence by making notes on the weaknesses of management practice in your previous position.
B) Overspend on expensive clothes and accessories, as appearance is the most critical factor in winning a job.
C) Ring your referees and pressure them to give you a good appraisal if called upon by the employer.
D) Make sure your mind is full of detailed arguments supporting your application and try to talk about them as much as possible in the interview.
E) Prepare some points that anticipate criticisms of your age, your experience or your employment record.
Q2) Which of the following is not a strategy that could break a deadlock?
A) Going 'off the record'.
B) Introducing new information.
C) Redefining the issue.
D) Suggesting a neutral mediator or arbitrator.
E) Forcing the negotiation into the next stage of progress.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Oral Reports and Presentations
Available Study Resources on Quizplus for this Chatper
20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/3487
Sample
Questions
Q1) Probably the most important reason for employing gestures in a speech is that:
A) gestures relax the speaker and relieve nervous tension.
B) almost all speech textbooks recommend the use of gestures.
C) effective gestures alert the listener to main points.
D) effective gestures may lead the audience to overlook weaknesses in the speech.
E) effective gestures reinforce the speaker's remarks.
Q2) One goal of your conclusion is to:
A) put yourself at ease.
B) leave your audience with a memorable idea or suggestion.
C) make the structure of the speech obvious.
D) suggest to the audience that you have more to say.
E) stop the audience fidgeting.
Q3) Varying your pitch in a speech means:
A) talking faster at times, and slower at others.
B) talking louder at times, and softer at others.
C) talking higher at times, and lower at others.
D) talking gently at times, and harshly at others.
E) talking persuasively at times, and defensively at others.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Writing Professionally: Process and Style
Available Study Resources on Quizplus for this Chatper
20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/3488
Sample Questions
Q1) Which of the following statements is true concerning De Bono's ideas on thinking?
A) Green hat thinking is about caution and logical negatives.
B) Yellow hat thinking is about avoiding confrontation.
C) Red hat thinking is about intuition and feeling.
D) Blue hat thinking is about honesty.
E) White hat thinking is about control.
Q2) What is good writing?
A) Writing that narrows the communication gap between sender and receiver.
B) Writing that strictly conforms to all the rules of spelling and grammar.
C) Writing that avoids slang and jargon.
D) Writing that strictly follows a formula.
E) Writing that is strictly planned and structured from the beginning.
Q3) Which of the following sentences contain tautologies?
A) Jim travelled to China yesterday.
B) Although the address was limited to only one controversial topic, the discussion that subsequently followed was based on mutual agreement.
C) Six people attended the committee meeting.
D) An interview was scheduled with the office manager.
E) Economic conditions are deteriorating.
To view all questions and flashcards with answers, click on the resource link above.
Page 13
Chapter 12: Writing for the Workplace: Content and Genre
Available Study Resources on Quizplus for this Chatper
20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/3489
Sample Questions
Q1) What other type of business letter could we best compare the employment application letter with?
A) A sales letter
B) A proposal
C) A bad news letter
D) A letter of acceptance
E) A thank you letter
Q2) Which of the following is the key reason for attaching a letter of transmittal to a report?
A) To conform to standard business practice.
B) To address the report to a reader, personalising it in the process, and calling attention to specific details relevant to that reader.
C) To ask people to read the report.
D) To ensure that readers know who wrote the report.
E) To attach an invoice and ensure its payment.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Academic Writing
Available Study Resources on Quizplus for this Chatper
20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/3490
Sample Questions
Q1) Indicate which of the following statements are true.
A) The abstract of an academic essay appears at the beginning and provides an overview of the composition.
B) One of the purposes of the introduction is to orient the reader to the rest of the composition.
C) The conclusion affirms that the thesis of the essay has been defended and the objectives met.
D) Headings and subheadings help the reader see the overall structure and the direction of the argument.
E) The difference between references and bibliographies is that the former provide for further reading and the latter refers to texts actually quoted from in the essay.
Q2) What is a thesis?
A) A document undertaken in high school.
B) A document that gives evidence of substantial research and scholarship in a specific discipline.
C) An essay based on opinion and hearsay.
D) A textbook.
E) A manual for student learning.
To view all questions and flashcards with answers, click on the resource link above.
15