Public Sector Ethics
Exam Answer Key
Course Introduction
Public Sector Ethics explores the principles and challenges of ethical decision-making within government and public administration. This course examines the foundations of ethical behavior, the role of public servants, and the frameworks used to navigate dilemmas involving transparency, accountability, equity, and integrity. Through case studies and practical scenarios, students analyze how ethics influence policymaking, public trust, and the delivery of services, while also considering legal and organizational codes of conduct designed to guide professionals in upholding standards of the public interest.
Recommended Textbook
Public Administration in Canada 2nd Edition by Paul Barker
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17 Chapters
419 Verified Questions
419 Flashcards
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Page 2
Chapter 1: What Is Public Administration
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19 Verified Questions
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Sample Questions
Q1) In comparison to the private sector, public servants are expected to adhere to more objectives and to act in ways that result in a lesser degree of efficiency.
A)True
B)False
Answer: True
Q2) What is the system of authority, people, offices, and methods that governments use to achieve their objectives called?
A)public bureaucracy
B)public administration
C)private administration
D)public interest
Answer: A
Q3) In private administration, what is usually considered the "bottom line"?
A)service
B)profit
C)human resources
D)accountability
Answer: B
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3
Chapter 2: Values and Ethics in Public Administration
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Sample Questions
Q1) What type of responsibility refers to the responsibility a person feels towards others, often synonymous with loyalty or conscience?
A)subjective responsibility
B)objective responsibility
C)accountability
D)answerability
Answer: A
Q2) The traditional understanding of accountability assumes a more top-down arrangement.
A)True
B)False
Answer: True
Q3) Policy decisions are non-political.
A)True
B)False
Answer: False
Q4) Professional values stress beliefs relating to efficiency and excellence.
A)True
B)False
Answer: True
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Chapter 3: Public Administration and Organization Theory:
The Structural Foundation
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Sample Questions
Q1) What are Public Health Nurses an example of?
A)line function
B)staff function
C)service function
D)control function
Answer: A
Q2) The Canadian federal government eventually moved toward the Weberian concept of bureaucracy.
A)True
B)False
Answer: True
Q3) According to Luther Gulick and Lyndall Urwick, what does the concept of span of control in an organization refer to?
A)the rules and regulations necessary to control the actions of employees
B)no subordinate reporting to more than one supervisor
C)authority and responsibility co-existing
D)the number of subordinates who report to one supervisor
Answer: D
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Chapter 4: Public Administration and Organization Theory:
The Humanistic Response and Beyond
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Sample Questions
Q1) Contingency Theory is a form of modern structural theory.
A)True
B)False
Q2) Organizational humanists focused on what actually happened in factories instead of what <i>should </i>happen.
A)True
B)False
Q3) Which of the following is a hygiene factor?
A)achievement
B)growth
C)salary
D)advancement
Q4) According to Maslow, which is the highest level of need?
A)safety
B)belongingness
C)esteem
D)self-actualization
Q5) According to the open systems approach, technology is an output. A)True
B)False
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Chapter 5: Public Administration and Organization Theory:
The New Public Management, Governance, and Beyond
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Sample Questions
Q1) Which of the following best describes a theory that uses economic principles to analyze political activity, by suggesting that people take political action to further their self-interest?
A)Public Choice Theory
B)Managerialism
C)New Public Management
D)Post-Bureaucratic Organization Theory
Q2) Who articulated the concept of New Public Governance?
A)Stephen Osborne
B)Ted Gaebler
C)Robert Denhardt
D)Jane Denhardt
Q3) Which of the following was launched by the federal government in 1995 to improve client satisfaction with government services through the use of service standards?
A)Quality Service Initiative
B)La Releve
C)Increased Ministerial Authority and Accountability
D)Program Review
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Chapter 6: Government Departments and Central Agencies
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Sample Questions
Q1) Which province first introduced central agencies as an integral part of the cabinet decision-making process?
A)Saskatchewan
B)Manitoba
C)Ontario
D)British Columbia
Q2) Which of the following is a cabinet committee?
A)Prime Minister's Office
B)Treasury Board Secretariat
C)Treasury Board
D)Privy Council Office
Q3) Which government organization is subject to the greatest degree of political control?
A)government departments
B)regulatory agencies
C)Crown corporations
D)special operating agencies
Q4) The head of the public service is the Clerk of the Privy Council.
A)True
B)False
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Chapter 7: Crown Agencies
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Sample Questions
Q1) Which of the following is a regulatory agency?
A)Canadian Broadcasting Company (CBC)
B)Canada Post
C)National Energy Board
D)Canada Radio-Television and Telecommunications Commission ( CRTC)
Q2) What is a parent corporation?
A)They are corporate entities whereby 100 percent of their shares are owned by one or more Crown corporations.
B)They are a type of Crown corporation whereby the shares are held jointly by the government of Canada and one or more private interests.
C)They are a type of Crown corporation whose shares are directly and wholly owned by the government of Canada.
D)They are a type of Crown corporation whose shares are not directly or wholly owned by the government of Canada.
Q3) What type of entity is the Canadian Human Rights Commission?
A)regulatory agency
B)administrative tribunal
C)Crown corporation
D)mixed enterprise
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Page 9
Chapter 8: Alternative Service Delivery ASD
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Sample Questions
Q1) Which of the following services are highly commercialized?
A)private enterprises
B)service agencies
C)departmental corporations
D)special operating agencies
Q2) Which term best refers to the practice of bringing together different government departments or offices into the same building to make it more convenient for citizens to access service?
A)co-construction
B)co-location
C)co-production
D)co-delivery
Q3) What category does Canada Border Services Agency (CBSA) fall into?
A)special operating agency
B)Crown corporation
C)departmental corporation
D)service agency
Q4) Special operating agencies only exist at the federal level of government.
A)True
B)False
Page 10
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Chapter 9: The Executive and the Bureaucracy
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Q1) Which of the following central agencies have a departmental form and report to a ministry?
A)Department of Finance and Treasury Board Secretariat
B)Department of Finance and Privy Council Office
C)Privy Council Office and Prime Minister's Office
D)Privy Council Office and Treasury Board Secretariat
Q2) Which of the following central agencies was involved in the Senate scandal in 2013?
A)the Prime Minister's Office
B)the Privy Council Office
C)the Department of Finance
D)the Treasury Board Secretariat
Q3) Which of the following components of the memorandum to cabinet takes the form of a question to be considered and answered?
A)the Rationale
B)the Issue Statement
C)the Proposed Approach and Options
D)the Due Diligence
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Chapter 10: Interdepartmental
and Intradepartmental Relations
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Sample
Questions
Q1) Recently, horizontal initiatives at the federal level have largely been restricted to federal departments and agencies.
A)True
B)False
Q2) Which of the following is <b>NOT</b> considered a major player in the minister's office?
A)the director of communications
B)the senior special assistant to parliamentary affairs
C)the chief of staff
D)the director of policy
Q3) Who appoints all department deputy ministers?
A)the cabinet minister
B)the governor-general
C)the prime minister
D)an independent hiring committee
Q4) Currently, only ministerial staff can enter into internal job competitions within the federal public service for up to one year after leaving their position.
A)True
B)False
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Chapter 11: The Legislature and the Bureaucracy
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Sample Questions
Q1) Legislative committees are established to examine a specific issue, such as same-sex marriage.
A)True
B)False
Q2) Currently, how many standing committees exist?
A)2!
B)10!
C)12!
D)24!
Q3) Who administers the Conflict of Interest and Post-Employment Code for Public Office Holders?
A)The Office of the Public Sector Integrity Commissioner
B)The Office of the Privacy Commissioner
C)The Office of the Information Commissioner
D)The Office of the Ethics Commissioner
Q4) The doctrine that stipulates that the "minister is responsible for everything in the department" is known as individual ministerial responsibility.
A)True
B)False
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Chapter 12: The Judiciary and the Bureaucracy
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Sample Questions
Q1) Who has the power to appoint and remove all judges found in the upper tier of provincial courts?
A)the provincial government
B)the governor-general
C)the federal government
D)an independent provincial tribunal
Q2) Damages were awarded against the attorney-general and premier of Quebec in the case of <i>Roncarelli v.Duplessis.</i>
A)True
B)False
Q3) Any type of breach of rules concerning natural justice is grounds that can be used to review the legality of an administrative action.
A)True
B)False
Q4) Which of the following are the most frequently used writs in Canada?
A)prohibition and certiorari
B)prohibition and mandamus
C)prohibition and habeas corpus
D)mandamus and habeas corpus
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Chapter 13: Intergovernmental Administrative Relations
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Sample Questions
Q1) What is the name given to the permanent committee of all the deputy ministers of finance from the federal, provincial, and territorial governments?
A)First Ministers' Conference
B)Continuing Committee of Officials
C)Council of the Federation
D)Council of Premiers
Q2) Eligible provinces under the Equalization program are referred to as " have" provinces.
A)True
B)False
Q3) Which of the following most accurately describes classical federalism?
A)Between the 1800s and 1930s, provincial powers gradually decreased.
B)Between the 1800s and the 1930s, judicial decisions always favoured the federal government in constitutional disputes.
C)Both the federal and provincial governments enjoyed exclusive jurisdiction in certain policy fields.
D)Jurisdictional conflicts during this time were settled outside of the courts.
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Chapter 14: Non-Governmental Actors and the
Bureaucracy
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Sample Questions
Q1) What is the name of the website that the federal government established to alert Canadians to opportunities for public input?
A)Message Event Proposal
B)Policy Toolkit for Public Involvement
C)Consulting with Canadians
D)Open Letter to Canadians
Q2) Who has to approve the Message Event Proposal (MEP)?
A)Department of Justice
B)Prime Minister's Office
C)Treasury Board
D)Auditor-General's Office
Q3) Issue-oriented groups are more organized than institutionalized groups.
A)True
B)False
Q4) Public Servants are more likely to grant access to groups that have the resources to influence the political fortunes of their minister.
A)True
B)False
Page 16
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Chapter 15: The Management of Human Resources
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Sample Questions
Q1) According to a 2001 survey, the morale of public sector employees has risen.
A)True
B)False
Q2) The Office of the Chief Human Resources Officer is housed in the Privy Council Office.
A)True
B)False
Q3) As of 2014, which occupational category is the largest in terms of full-time employees?
A)executive group
B)administrative and foreign service
C)operational
D)technical
Q4) Casual employees can only be part-time employees.
A)True
B)False
Q5) Even though cuts were made to the public service in the 1990s, there was annual growth in the size of the public service until 2011.
A)True
B)False
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Chapter 16: Representative Bureaucracy and Employment Equity
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Q1) In addition to the Public Service Commission, which other federal agency has also played a leading role in developing, monitoring, and implementing employment equity?
A)Privy Council office
B)Treasury Board Secretariat
C)Department of Finance
D)Prime Minister's Office
Q2) Among the four designated groups, visible minorities are still consistently slightly under-represented in the Executive group.
A)True
B)False
Q3) Which of the following fall under the employment equity program?
A)seniors
B)Francophones
C)members of the LGBT community
D)aboriginal peoples
Q4) Employment equity means something completely different than affirmative action. A)True
B)False
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Chapter 17: The Budgetary Process
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Sample Questions
Q1) Line-item budget is a type of expenditure budget.
A)True
B)False
Q2) Who makes the final decisions on the contents of the budget?
A)Minister of Finance
B)Treasury Board Secretariat
C)Cabinet Committees
D)Prime Minister and Minister of Finance
Q3) In 2006, the government of Prime Minister Harper reduced the Goods and Services Tax, which was at 7%.What level did they ultimately reduce the taxes to?
A)3%!
B)4%!
C)5%!
D)6%!
Q4) Which of the following makes up the bulk of governmental expenditures?
A)operating expenses
B)transfer payments
C)capital amortization
D)gas tax fund
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