Public Administration Exam Practice Tests
Course Introduction
Public Administration is the study of the implementation and management of public policies and programs within governmental and non-governmental organizations. This course explores the foundations, principles, and practices of public administration, including topics such as organizational theory, public management, policy analysis, budgeting, ethics, and the role of public administrators in shaping public service.
Emphasizing both theory and real-world applications, the course aims to equip students with the knowledge and skills necessary to effectively navigate and address the complexities of modern governance in local, national, and global contexts.
Recommended Textbook
Leadership Enhancing the Lessons of Experience 6th Edition by Richard L. Hughes
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13 Chapters
736 Verified Questions
736 Flashcards
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Page 2
Chapter 1: Leadership Is Everyones Business
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/61416
Sample Questions
Q1) In Bennis's definition of leadership,the word 'subordinate' seems to
A)Include informal leadership
B)Confine leadership to downward influence in hierarchical relationships
C)Emphasize the emotional aspects of leadership
D)Exclude coercion of any kind as a leadership tool
Answer: B
Q2) Compare and contrast any two definitions of leadership discussed by the text.
Answer: Bennis's definition:Leadership is a process by which an agent induces a subordinate to behave in a desired manner.In its mention of subordinate,this definition seems to confine leadership to a downward influence in hierarchical relationships and excludes informal leadership.
Fiedler's definition:Directing and coordinating the work of group members.This definition emphasizes the directing and controlling aspects of leadership,thereby probably deemphasizing the emotional aspects of leadership.
Q3) Formal study and learning from experience are mutually exclusive.
A)True
B)False
Answer: False
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3
Chapter 2: Leadership Involves an Interaction Between the
Leader, the Followers, and the Situation
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/61411
Sample Questions
Q1) A leader's experience in a particular organization is usually not very important to her/his effectiveness.
A)True
B)False
Answer: False
Q2) Over time,the career aspirations of women have become more like the career aspirations of men.
A)True
B)False
Answer: True
Q3) Most male CEOs attribute the paucity of women in corporate leadership roles to which of the following?
A)Exclusion from informal networks
B)Women not in pipeline long enough
C)Male stereotyping and preconceptions
D)Inadequacies in the quality of experience for the top spots
Answer: D
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Page 4
Chapter 3: Leadership Is Developed Through Education and Experience
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54 Verified Questions
54 Flashcards
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Sample Questions
Q1) Leadership programs for senior executives and CEOs tend to focus on
A)Conceptual components
B)Individualized feedback
C)Intellectual components
D)Strategic planning
Answer: D
Q2) Double-loop learning is the process of learning something that one already predicted,as in the "self-fulfilling prophecy".
A)True
B)False
Answer: False
Q3) Leadership development is enhanced when experience involves the three processes of:
A)Stop,look and listen
B)Perception,attribution and learning
C)Action,observation and reflection
D)Action,behavior and consequence
Answer: C
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Chapter 4: Assessing Leadership and Measuring Its Effects
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) A competency model describes the skills,knowledge and abilities relevant for a particular job.
A)True
B)False
Q2) What is the purpose of modern-day assessment centers?
A)To select officers for the military
B)To assess,identify and develop leadership potential
C)To select civil servants for the government
D)To select special agents and spies
Q3) The base rate of managerial incompetence maybe between 25 to 30 percent.
A)True
B)False
Q4) How would you use the qualitative approach to leadership to determine the role experience plays in leadership effectiveness?
Q5) These individuals are good at building teams and getting results through others. A)Cheerleaders
B)Results only managers
C)Competent managers
D)In name only managers
Q6) Write a short note on the practice-research gap.
Page 6
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Chapter 5: Power and Influence
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) Which of the following refers to one person's actual behaviors designed to change another person's attitudes,beliefs,values or behaviors?
A)Power
B)Influence
C)Authority
D)Influence tactics
Q2) _____ is exercised in the service of higher goals to others or organizations and often involves self-sacrifice toward those ends.
A)Influence
B)Personalized power
C)Socialized power
D)Influence tactics
Q3) Which of the following statements concerning power and influence is incorrect?
A)Effective leaders typically take advantage of all their sources of power
B)Leaders in well-functioning firms are not influenced by their subordinates
C)Leaders vary in the extent to which they share power with subordinates
D)Effective leaders generally work to increase their various power bases
Q4) Define the need for power.
Q5) Compare and contrast the need for power with the motivation to manage.
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Chapter 6: Leadership and Values
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64 Verified Questions
64 Flashcards
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Sample Questions
Q1) Which of the following statements concerning servant leadership is true?
A)The leader's primary role is to do whatever it takes to assure that things run smoothly
B)It is derived from a bureaucratic view of organizations
C)It places emphasis upon listening effectively to others
D)It has commonly involved a very top-down and hierarchical approach to leadership
Q2) Identify and elaborate on the four qualities that Bennis and Goldsmith say engender trust in leaders.
Q3) One's ability to reason about hypothetical moral issues is an assurance that one will act morally.
A)True
B)False
Q4) The generation of workers born after 1980 are called the A)Gen Xers
B)Nexters
C)Baby Boomers
D)Veterans
Q5) What are the seven dilemmas on the basis of which cultural differences are analyzed?
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Chapter 7: Leadership Traits
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61 Verified Questions
61 Flashcards
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Sample Questions
Q1) Emotional intelligence can seldom be developed.
A)True
B)False
Q2) Self-control,trustworthiness,conscientiousness,adaptability and innovation correspond to
A)Self-awareness
B)Self-regulation
C)Motivation
D)Empathy
Q3) A(n)_____ is most likely to the highest level of analytic intelligence.
A)Supervisor
B)First-line manager
C)Executive
D)Middle manager
Q4) In comparison with other managerial types,Competent Managers have
A)Moderate levels of dependability
B)Lower scores on surgency trait measures
C)Extremely high levels of agreeableness
D)Lower adjustment scores
Q5) List and define the three aspects of the triarchic theory of intelligence.
Page 9
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Chapter 8: Leadership Behavior
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) Most managers exhibiting derailment behavioral patterns are aware of the negative impact they have on others.
A)True
B)False
Q2) In which step of informal coaching do leaders develop a coaching plan?
A)Shaping the environment
B)Growing skills
C)Inspire commitment
D)Promote persistence
Q3) In terms of the Leadership Grid,leaders scoring 1,9 denotes
A)Low concern for people and high concern for production
B)High concern for people and production
C)High concern for people and low concern for production
D)Low concern for people and production
Q4) Work facilitation behaviors deal with
A)Leaders acquiring and allocating resources
B)Leaders motivating subordinates to accomplish the task at hand
C)Leaders showing concern for subordinates
D)Leaders minimizing conflicts among followers
Q5) What are the important gender issues with 360-degree feedback?
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Chapter 9: Motivation, Satisfaction, and Performance
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) Expectancy theory is a highly rational approach to understanding motivation.
A)True
B)False
Q2) Behaviors that go beyond job descriptions and role requirements and help reduce the workload or stress of others in the organization are organizational citizenship behaviors.
A)True
B)False
Q3) Which of the following statements concerning the overjustification effect is true?
A)The overjustification effect occurs in a number of situations
B)Rewards seen as providing "informational" value typically result in a decrease in intrinsic motivation for the task
C)Overjustification effect is more a reality than a myth
D)External rewards may backfire if they are given to people already intrinsically motivated to perform the tasks
Q4) Compare and contrast positive self-efficacy and negative self-efficacy.
Q5) Summarize Maslow's hierarchy of needs.
Q6) Write a short note on intrinsic motivation.
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Chapter 10: Groups, Teams, and Their Leadership
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) One of the disadvantages of highly cohesive group is finding that,people in such groups often become more concerned with striving for unanimity than in objectively appraising different courses of action.This phenomenon is called
A)Groupthink
B)Punctuated equilibrium
C)Overbounding
D)Ollieism
Q2) Functional,interdependent roles are characteristic of which stage of group development?
A)Forming
B)Storming
C)Norming
D)Performing
Q3) The inefficiencies created by more and more people working together is called
A)Groupthink
B)Social loafing
C)Process losses
D)Deindividuation
Q4) Describe two benefits and two drawbacks of greater group cohesion.
Q5) Define group norms and their function.
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Chapter 11: Characteristics of the Situation
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) In terms of environmental uncertainty,structures in stable environments should be
A)Flexible enough to adapt to changing conditions
B)Relatively formalized
C)Highly differentiated
D)Organic structures
Q2) This represents the degree to which a leader's work group is affected by the activities of other subunits within the organization.
A)Centralization
B)Lateral interdependence
C)Horizontal complexity
D)Spatial complexity
Q3) The degree of formalization in an organization tends to vary with its size.
A)True
B)False
Q4) In the information age,companies succeed according to how well they can capture the benefits from "economies of scale and scope".
A)True
B)False
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13
Chapter 12: Contingency Theories of Leadership
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) The path-goal theory assumes that leaders use the same styles with different subordinates.
A)True
B)False
Q2) Which leader behaviors are marked by attention to the competing demands of treating followers equally while recognizing status differentials between the leader and the followers?
A)Achievement-oriented leadership
B)Directive leadership
C)Participative leadership
D)Supportive leadership
Q3) Illustrate how a leader might use path-goal theory to improve his leadership effectiveness.
Q4) In situational leadership,'follower readiness' refers to a follower's ability and willingness to accomplish a particular task.
A)True
B)False
Q5) What is the least-preferred-coworker scale? What do the LPC scores tell one about?
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Page 14
Chapter 13: Leadership and Change
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) How did Conger and Kanungo differentiate charismatic from noncharismatic leaders?
Q2) Charisma is probably more a function of the leader's personal characteristics than of the followers' reactions to a leader.
A)True
B)False
Q3) Charismatic leaders are always controversial.
A)True
B)False
Q4) The "M" in the rational change formula represents
A)Money
B)Manpower
C)Model
D)Motivation
Q5) What is the "fuel" for organizational change?
A)Organization's goals
B)Follower's emotions
C)Vision
D)Building trust
Q6) How can the C = D x M x P > R model help leadership practitioners?
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