Project Management Tools and Techniques
Exam Questions
Course Introduction
This course provides an in-depth exploration of essential project management tools and techniques used to plan, execute, monitor, and close projects successfully. Students will learn to utilize industry-standard software, such as Gantt charts, critical path analysis, Agile boards, and risk management matrices, as well as methodologies like Waterfall, Agile, and Scrum. Emphasis is placed on real-world applications through case studies and practical exercises, enabling students to develop competencies in resource allocation, scheduling, budgeting, performance tracking, and stakeholder communication. By the end of the course, students will be equipped with a comprehensive toolkit to manage projects efficiently across a wide range of industries.
Recommended Textbook
Successful Project Management with Microsoft Project 2010 5th Edition by Jack Gido
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14 Chapters
1226 Verified Questions
1226 Flashcards
Source URL: https://quizplus.com/study-set/455 Page 2
Chapter 1: Project Management Concepts
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74 Verified Questions
74 Flashcards
Source URL: https://quizplus.com/quiz/8069
Sample Questions
Q1) A research firm secured $2 million to evaluate the treatment of water in selected countries over the next three years. This is an example of a project.
A)True
B)False
Answer: True
Q2) Give an example of a project.
Answer: Open ended responses.Answer should describe the unique set of interrelated tasks and the effective use of resources.
If correct, Yes, that is a project with a specific objective accomplished through a unique set of interrelated tasks and the effective utilization of resources. If not correct, No, that is not a project.A project has a specific objective accomplished through a unique set of interrelated tasks and the effective utilization of resources.
Q3) List examples of three projects.
Answer: Answers will vary.Response includes a deliverable, schedule, and budget.
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3
Chapter 2: Identifying and Selecting Projects
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) The RFP must include the customer requirements and the name of the sponsor's designee
A)True
B)False
Answer: False
Q2) A project charter summarizes
A) the project objective.
B) the detailed description of the project.
C) the key conditions and parameters of the project.
D) the funding and contracting of the project.
Answer: C
Q3) The initiating phase of the project life cycle starts with recognizing a need.
A)True
B)False
Answer: True
Q4) It is fair to meet with potential contractors and provide information about the potential project while developing the RFP.
A)True
B)False
Answer: True
Page 4
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Chapter 3: Developing Project Proposals
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111 Verified Questions
111 Flashcards
Source URL: https://quizplus.com/quiz/8071
Sample Questions
Q1) Project proposals are evaluated with a standard set of criteria.
A)True
B)False
Answer: True
Q2) The type of contract where the customer and the contractor agree on a price for the proposed work is
A) a fixed price contract
B) a fixed agreement.
C) a cost reimbursement contract.
D) a work agreement.
Answer: A
Q3) Responding to follow-up communications may be viewed as an unfair advantage for contractors.
A)True
B)False
Answer: True
Q4) You learn more by telling than by listening.
A)True
B)False
Answer: False
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Chapter 4: Defining Scope, Quality, Responsibility, and Activity Sequence
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129 Verified Questions
129 Flashcards
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Sample Questions
Q1) To help assure quality, the project quality plan should contain written procedures for A) assigning resources to tasks to be sure they meet the acceptance criteria.
B) using various quality tools and techniques, such as audits, inspections, testing, checklists, and so on.
C) communicating with stakeholders about subcontractors.
D) scope creep.
Q2) The deliverables in the project scope document will be used as the basis for creating a more detailed WBS in the next step of the planning process.
A)True
B)False
Q3) Once the project scope document has been prepared and agreed on, the next step in the planning phase is to
A) monitor and control the quality to assure acceptance.
B) create a detailed work breakdown structure.
C) begin work on the project.
D) prepare and approve the contract.
Q4) Describe the quality standards that must be included or referenced in the quality plan.
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Chapter 5: Developing the Schedule
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79 Verified Questions
79 Flashcards
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Sample Questions
Q1) This longest path in the overall network diagram is called the network path.
A)True
B)False
Q2) The project team can progressively elaborate the estimated durations as more information is known or becomes clear to allow for more accurate estimated durations.
A)True
B)False
Q3) If an organization or subcontractor has performed similar projects in the past and has kept records of how long specific activities actually took, these historical data
A) can be used as a guide in estimating the durations of similar activities for future projects.
B) have no value for the current project.
C) should be stored in files.
D) should be shared with the customer after the contract is signed to show that the contractor can complete the project.
Q4) Throughout a project, changes may occur that have an impact on the schedule.
A)True
B)False
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Chapter 6: Resource Utilization
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21 Verified Questions
21 Flashcards
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Sample Questions
Q1) Activities can be delayed only to the point where all their positive slack is used up, as any further delays would cause the project to
A) increase costs of all the activities in the project.
B) extend beyond the project completion time.
C) be completed ahead of schedule.
D) increase its requirements for additional resources for all activities.
Q2) Resource leveling, or smoothing, is a method for
A) developing a schedule that attempts to minimize the fluctuations in requirements for resources.
B) making sure all the resources do the same amount of work.
C) making sure every task has the same number of resources.
D) extending the project to have the least number of resources used per day.
Q3) If resources are to be considered in planning, it is necessary to
A) when each is taking vacation time or time off.
B) know the name of each resource on the project.
C) list all the projects to which the resources have been assigned.
D) indicate the amounts and types of resources needed to perform each activity.
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Chapter 7: Determining Costs, Budget, and Earned Value
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69 Verified Questions
69 Flashcards
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Sample Questions
Q1) The project cost estimate is allocated to
A) the various work packages in the project work breakdown structure
B) the resources in the project.
C) the committed costs in the project.
D) the stakeholders.
Q2) The _____ is the product of the percent complete and the sum of the estimated costs of all the specific activities that make up a work package or the project.
A) total budgeted cost (TBC)
B) cumulative budgeted cost (CBC)
C) cumulative actual cost (CAC)
D) cumulative earned value (CEV)
Q3) It is important to manage the cash flow on a project.
A)True
B)False
Q4) Committed costs need to be treated in a special way so that the system
A) audits the amounts assigned.
B) periodically assigns a portion of their total cost to actual cost.
C) enters the amount of the cost one time at the end of the project.
D) enters the amount of the cost one time at the beginning of the project.
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Chapter 8: Managing Risk
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45 Verified Questions
45 Flashcards
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Sample Questions
Q1) Project prices and budgets should include________ to pay for additional costs associated with implementing response plans.
A) a padded budget
B) a contingency or management reserve
C) expenses for other charges in the office to help
D) extra overhead
Q2) ________ involves determining the likelihood that the risk event will occur and the degree of impact the event will have on the project objective.
A) Priority alignment
B) Responding to a risk
C) Assessing each risk
D) Risk planning
Q3) Risks are prioritized based on
A) the likelihood of occurrence and degree of impact.
B) the order they are identified.
C) the gut feeling of the project team.
D) the priorities set in a different project.
Q4) Establishing risk categories may help to identify and evaluate risks. List some categories to help identify risks.
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Chapter 9: Closing the Project
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42 Flashcards
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Sample Questions
Q1) The process of closing the project involves various actions, including A) assigning Staff to activities..
B) examining and estimating costs associated with Staff.
C) recognizing and evaluating Staff.
D) having Staff get to know each other.
Q2) Verifying that all payments have been made to any subcontractors, consultants, vendors, or suppliers for any purchased materials or services is completed during the A) evaluating the project phase.
B) controlling the project phase.
C) performing the project phase.
D) closing the project phase.
Q3) Just as important as having the internal post-project meetings within the project organization is having a post-project evaluation meeting with the customer or sponsor.
A)True
B)False
Q4) What type of knowledge base system should be established by the project organization?
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Chapter 10: The Project Manager
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129 Verified Questions
129 Flashcards
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Sample Questions
Q1) Good interpersonal skills are essential for a project manager.
A)True
B)False
Q2) Effective project managers have strong leadership ability, ability to develop people, excellent communication skills, good interpersonal skills, ability to handle stress, problem-solving skills, negotiating skills, and time management skills.
A)True
B)False
Q3) _______ involves empowering the project team to achieve the project objective and empowering each team member to accomplish the expected results for his or her area of responsibility.
A) Consignment
B) Facilitation
C) Authorization
D) Delegation
Q4) One way of encouraging project team development is to talk about the importance of self-development at project team meetings.
A)True
B)False
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Chapter 11: The Project Team
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225 Verified Questions
225 Flashcards
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Sample Questions
Q1) The project manager, and not each member of the project team, needs to help create and foster a positive and effective project environment.
A)True
B)False
Q2) Project members should bring possible ethical situations to the attention of the project manager.
A)True
B)False
Q3) The ________ stage of team development is the time for the project manager to provide an understanding and supportive environment.
A) forming
B) norming
C) storming
D) performing
Q4) Once various potential solutions have been identified it is necessary to A) accept the solutions.
B) try the first solution suggested.
C) evaluate the alternative solutions.
D) have the customer select the solution.
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Chapter 12: Project Communication and Documentation
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) Ask all participants to leave their cell phones, iPods, and other electronic communication devices on because they are not a distraction.
A)True
B)False
Q2) Lengthy dissertations or voluminous extraneous attachments may be perception of being flooded with emails or electronic messages and be more of a hindrance than a help.
A)True
B)False
Q3) Know the first two or three sentences of your presentation.
A)True
B)False
Q4) An e-mail may be appropriate as a follow-up to a face-to-face conversation or a phone call confirming decisions or actions rather than relying on a person's memory.
A)True
B)False
Q5) Prepare visual aids or handouts prior to the project team meeting.
A)True
B)False
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Chapter 13: Project Management Organizational Structures
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) In _________, the project team has full control over the resources, including authority over how the work gets done and by whom.
A) an autonomous project organizational structure
B) a functional organizational structure
C) a matrix organizational structure
D) a project management office
Q2) Because they have a functional home in ________, individuals can be moved among projects.
A) an autonomous project organizational structure
B) a functional organizational structure
C) a matrix organizational structure
D) a project management office
Q3) Companies with _______are in the projects business; they do not produce standard products.
A) an autonomous project organizational structure
B) a functional organizational structure
C) a matrix organizational structure
D) a project management office
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15
Chapter 14: Project Management Information Systems
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) __________feature that a project management information system provides is the ability to effectively plan and manage the costs of projects.
A) The communication
B) The budgeting and cost management
C) The sales and business development
D) The documentation management
Q2) An advantage of a project management information system is the ease of use because they can often be mastered with only a minimal amount of training.
A)True
B)False
Q3) Project management information systems can maintain a resource list consisting of resource names, the maximum amount of time resources are available, standard and overtime rates for resources, accrual methods, and textual descriptions of the resources.
A)True
B)False
Q4) List questions that you would have if you were evaluating a project management information system?
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Page 16